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1,000+ call centre jobs in Birmingham

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  1. Call Centre Manager

    Birmingham | Up to £30,000 per annum plus bonus & benefits | From Succeed Recruitment Solutions

    Are you an experienced Call/Contact Centre Manager with a solid track record within the Travel sector? Are you looking for a new and challenging role with a leading Tour Operator? If so, we have... fantastic opportunity for you to join our Birmingham based client and be responsible for the daily running and management of their busy call centre. If you have proven leadership skills and the ability to motivate and develop staff, we'd love to hear from you! The successful candidate will plan and implement call centre strategies and operations; improving systems processes and sales ... Centre Manager: Drive sales for the call centre by cascading motivational techniques to the departmental managers to deliver to the reservations team. Promote and drive the sales to support marketing... See more

  2. Call Centre Agent

    Birmingham | - £13k-£16k | From Immediate Response Recruitment LTD

    Part Time - Outbound Call Centre Agent Immediate Response have a number of roles as a Market Researcher speaking to residants around the UK. This is a temporary position however, will be... within the correct SLA's Capturing the information via company CRM so information can be processed correctly Type of person required Although contact centre experienced would be preferred... See more

  3. Travel Call Centre Manager

    Birmingham | fantastic benefits!! | From Travel Trade Recruitment.

    A Fantastic new Management position within a fantastic travel company has become available!! If you have Tour Operator, Management experience this could be an exciting move for you!! My client is a... leading tour operator based in the Birmingham area. They are looking for a call Centre manager to manage a busy team and office. Outline of Role: To be responsible for the daily running and management of the call centre. Plan and implement call centre strategies and operations; improving systems processes and sales. Ensuring that monthly revenue, commission and land targets are met. Ensure service levels are maintained and all calls are answered and dealt with quickly. Coordinate and motivate teams within the call centre. Personal Requirements: Proven experience as call centre manager or... See more

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  5. Travel Call Centre Manager

    Birmingham | - £25k-£30k | From Travel Trade Recruitment.

    A rare opportunity has arisen for a Travel Call Centre Manager to progress their career and be rewarded with a great salary package! Are you looking to work for a well-established travel company... based in the Birmingham area that expects continued growth and success The position of Travel Call Centre Manager is for a candidate who is looking to take on a new challenge and must have previous management experience gained from a travel call centre environment. Job Description: *Responsible for the daily running and management of the call centre. *Ensuring that monthly revenue, commission ... errors & losses. *Improving performance by raising efficiency Experience Required: Previous call centre experience at Manager or Supervisor level. Must have excellent communications and organisational... See more

  6. Outbound Call Centre Advisor

    Solihull | - £17k-£20k | From Purple Bricks

    Outbound Call Centre Advisor As part of our continuing growth, we are looking to speak with enthusiastic, motivated, and customer focused individuals to join our Central Property Team as an... Outbound Call Centre Advisor. This post attracts a starting salary of £17,150 per annum with performance related increases to basic salary plus commission with OTE of £24,000 per ... delivering a forward thinking, great value, and ultimately more efficient customer experience. As an Outbound Call Centre Advisor , you will engage with our customers and Local Property Experts ... individual and team targets Be IT literate with the ability to learn new software and systems Have experience in a high call volume environment The successful Outbound Call Centre Advisor... See more

  7. Mortgage Call Centre Agent

    Wolverhampton | £10.00 - £11.00 per hour | From Wolverhampton Commerical

    CALLING ALL CANDIDATES WITH MORTGAGE EXPERIENCE!!!!! Currently recruiting for Permanent and Temp to Perm call centre agents to work for a Times top 100 company based in Wolverhampton. This company... are going from strength to strength and need confident professional candidates, to work in there modern office just outside of the city centre. The company provide free parking on site and on a good Bus route. Working in the call centre you will be required to fulfil the following: • Speak with Brokers and Solicitors over the phone • Lease with 3rd party to resolve query's in a timely manner • Keep all parties informed • Have an understanding of the Mortgage process • Able to deal with objections If you have worked in a contact centre, Mortgage Advisor or Estate agent your experience... See more

  8. Inbound Call Centre Advisor

    Wolverhampton | £9.83 per hour | From Bailey Employment

    Inbound Customer Service Advisor – No cold calling! · No previous experience required as full training provided although applicants must demonstrate a keen desire to learn and have a hunger... for success. · Busy call-centre environment · £9.83 per hour. · Shifts 7 hours in length operating between the hours of 0700 – 2300 with a maximum of 5 out of 7 days (over a Mon - Sun weekly period) Interested to find out more? Please contact us today... See more

  9. Call Centre

    birmingham,west midlands | 8.7100 | From Birmingham Commercial

    Call Centre Agent's required for an energy provider based in Birmingham. As a Call Centre Agent you will be the first point of contact with clients providing a first class service. Dealing with... incoming queries in relation to supply and payment Monday - Friday 8.00am - 8.00pm and 1 in 3 Saturdays. This is a temporary to permanent opportunity paying £8.71ph. Offering a professional service Accurate recording of all calls onto the CRM system Handling queries Providing guidance on correct procedures The successful candidate will have :- Excellent communication skills Previous Customer Service experience within a call centre environment Fast and accurate recording Strong Computer literacy Credit Check Apply if you think this role is for... See more

  10. Call Centre Agent

    Four Oaks Park, , United Kingdom | | From Proftech Talent

    As Call Centre Agent you will be contacting businesses all over the UK to gather their business information this is not a sales role but a good telephone manner and an ability to record information... efficiently is essential. You will need Excellent communication skills and telephone manner Good literacy and data entry skills Attention to detail Good listening skills Able to deal with stressful situations calmly and professionally Excellent timekeeping and attendance Good work ethic and attitude to work. Although not essential, previous call centre experience would be preferable however full training is given. This role will start on a temporary basis for the first 12 weeks. Advertised through Zoek 234305fec7de4f2482fb86822794a7372... See more

  11. Travel Call Centre Manager

    Birmingham Business Park,West Midlands | 28000.0000 - 30000.0000 | From Succeed Recruitment Solutions

    Are you an experienced Call/Contact Centre Manager with a solid track record within the Travel sector? Are you looking for a new and challenging role with a leading Tour Operator? If so, we have... fantastic opportunity for you to join our Birmingham based client and be responsible for the daily running and management of their busy call centre. If you have proven leadership skills and the ability to motivate and develop staff, we'd love to hear from you! The successful candidate will plan and implement call centre strategies and operations; improving systems processes and sales. They'll ... a generous salary of up to £30k, plus bonus and excellent travel industry benefits, so if this role is of interest to you, please call today for a confidential chat, or apply online. Role of Call Centre... See more

  12. Travel Call Centre Manager

    birmingham,west midlands | 0.0000 | From Travel Trade Recruitment

    A Fantastic new Management position within a fantastic travel company has become available!! If you have Tour Operator, Management experience this could be an exciting move for you!! My client is a... leading tour operator based in the Birmingham area. They are looking for a call Centre manager to manage a busy team and office. Outline of Role: To be responsible for the daily running and management of the call centre. Plan and implement call centre strategies and operations; improving systems processes and sales. Ensuring that monthly revenue, commission and land targets are met. Ensure service levels are maintained and all calls are answered and dealt with quickly. Coordinate and motivate teams within the call centre. Personal Requirements: Proven experience as call centre manager or... See more

  13. Call Centre Advisor

    Redditch | £9.31 - £10.49/hour | From Pertemps - Redditch Commercial

    An exciting opportunity has arisen for a Contact Centre Advisor to join a successful company based in Redditch. This would be a foot in the door at a massive organisation with huge opportunity... will be predominantly taking inbound calls in a call centre environment. The company offer a fantastic 6 week training programme to ensure you have all the support and knowledge to be successful. This ... candidate will ideally have the following skills: Excellent communication skills Have experience working in a call centre or contact centre Ability to multi task and prioritise Have a warm and empathetic ... within customer service, customer service advisor, contact centre or call centre would be an advantage. If you feel you have the right skills and experience for this role and would like to apply please... See more

  14. Call Centre Advisor

    Redditch,Worcestershire | 9.3100 - 10.4900 | From Redditch Commercial

    An exciting opportunity has arisen for a Contact Centre Advisor to join a successful company based in Redditch. This would be a foot in the door at a massive organisation with huge opportunity... will be predominantly taking inbound calls in a call centre environment. The company offer a fantastic 6 week training programme to ensure you have all the support and knowledge to be successful ... ideally have the following skills: Excellent communication skills Have experience working in a call centre or contact centre Ability to multi task and prioritise Have a warm and empathetic manner Be ... service, customer service advisor, contact centre or call centre would be an advantage. If you feel you have the right skills and experience for this role and would like to apply please call Amy... See more

  15. Travel Call Centre Manager

    birmingham,west midlands | 25000.0000 - 30000.0000 | From Travel Trade Recruitment

    A rare opportunity has arisen for a Travel Call Centre Manager to progress their career and be rewarded with a great salary package! Are you looking to work for a well-established travel company... based in the Birmingham area that expects continued growth and success The position of Travel Call Centre Manager is for a candidate who is looking to take on a new challenge and must have previous management experience gained from a travel call centre environment. Job Description: *Responsible for the daily running and management of the call centre. *Ensuring that monthly revenue, commission ... errors & losses. *Improving performance by raising efficiency Experience Required: Previous call centre experience at Manager or Supervisor level. Must have excellent communications and organisational... See more

  16. Travel Call Centre Manager

    Birmingham, West Midlands | - £25k | From Travel Trade Recruitment Limited

    A rare opportunity has arisen for a Travel Call Centre Manager to progress their career and be rewarded with a great salary package! Are you looking to work for a well-established travel company... based in the Birmingham area that expects continued growth and success The position of Travel Call Centre Manager is for a candidate who is looking to take on a new challenge and must have previous management experience gained from a travel call centre environment. Job Description: *Responsible for the daily running and management of the call centre. *Ensuring that monthly revenue, commission ... errors & losses. *Improving performance by raising efficiency Experience Required: Previous call centre experience at Manager or Supervisor level. Must have excellent communications and organisational... See more

  17. Call Centre Adviser

    Tamworth, , United Kingdom | | From Integra People

    Due to company expansion, Integra People have a fantastic opportunity for an experienced Call Centre Adviser to join a wellestablished company based in Tamworth. Responsibilities: - Dealing with... inbound/outbound calls for customers - Resolve customer queries - Maintain and update system with accurate information - Working to deadlines - Inputting data What you need: - Strong customer service background - Excellent communication skills both written and verbal - Experience working to deadlines - Possess a confident and positive attitude For more information, call Jemma at Integra. Advertised through Zoek 36f106c4986a4901a7f6004d6351cdac2... See more

  18. Mortgage Call Centre Agent

    Wolverhampton | £10.00 - £11.00/hour | From Pertemps - Wolverhampton Commercial

    CALLING ALL CANDIDATES WITH MORTGAGE EXPERIENCE!!!!! Currently recruiting for Permanent and Temp to Perm call centre agents to work for a Times top 100 company based in Wolverhampton. This company... are going from strength to strength and need confident professional candidates, to work in there modern office just outside of the city centre. The company provide free parking on site and on a good Bus route. Working in the call centre you will be required to fulfil the following: • Speak with Brokers and Solicitors over the phone • Lease with 3rd party to resolve query's in a timely manner • Keep all parties informed • Have an understanding of the Mortgage process • Able to deal with objections If you have worked in a contact centre, Mortgage Advisor or Estate agent your experience would... See more

  19. Call Centre Agent

    Sutton Coldfield,West Midlands | 13661.0000 - 16823.0000 | From Proftech Talent Ltd

    As Call Centre Agent you will be contacting businesses all over the UK to gather their business information - this is not a sales role but a good telephone manner and an ability to record... information efficiently is essential. You will need Excellent communication skills and telephone manner Good literacy and data entry skills Attention to detail Good listening skills Able to deal with stressful situations calmly and professionally Excellent timekeeping and attendance Good work ethic and attitude to work. Although not essential, previous call centre experience would be preferable - however full training is given. This role will start on a temporary basis for the first 12 weeks... See more

  20. Call Centre Agent

    Sutton Coldfield, West Midlands | - £14k | From Proftech Talent

    As Call Centre Agent you will be contacting businesses all over the UK to gather their business information - this is not a sales role but a good telephone manner and an ability to record... information efficiently is essential. You will need Excellent communication skills and telephone manner Good literacy and data entry skills Attention to detail Good listening skills Able to deal with stressful situations calmly and professionally Excellent timekeeping and attendance Good work ethic and attitude to work. Although not essential, previous call centre experience would be preferable - however full training is given. This role will start on a temporary basis for the first 12 weeks... See more