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1,000+ call centre jobs in Birmingham

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  1. Call Centre Supervisor

    Warwick | Competitive | From National Grid

    Call Centre Supervisor Location: Warwick, WAR, GB, CV34 6DA Division: MDM Job Type: Requisition Number: 5740 Job Category: Job Function: Administration Job Purpose To supervise... dedicated team of Call Centre agents providing a cost effective, customer focused, Call Centre service to National Grid. Supervising a team who pride themselves in providing excellent customer ... . The Call Centre Supervisor will be expected, where required, to support the team 'hands-on' by engaging directly in the taking of calls and processing of incidents. Key Accountabilities To support Call Centre objectives through efficient utilisation of resources to meet key SLA's and KPI's Measure, monitor and review team performance and output in line with the Call Centre objectives... See more

  2. Call Centre Advisor

    Wolverhampton, West Midlands | 18000 - 19200 | From J2 Consultancy Ltd

    An opportunity has arisen for a candidate seeking a career in mortgages to join one of the top employers in Wolverhampton as a Call Centre Advisor, liaising with Brokers, Intermediaries... Customers within their state-of-the-art offices on the outskirts of Wolverhampton. The successful Call Centre Advisor will be joining a business that has experienced constant growth since its ... Centre Advisor, you will be responsible for liaising with Brokers, Intermediaries and Customers within this specialist bank. Call Centre Advisors will demonstrate a positive can do approach and evidence of working in a busy call centre environment ideally within Mortgages but other experience within financial services will be considered. If you have experience working as a Call Centre Advisor... See more

  3. Call Centre Advisor

    Wolverhampton | £18000 - £19200 per annum + Progression | From J2 Consultancy Ltd

    An opportunity has arisen for a candidate seeking a career in mortgages to join one of the top employers in Wolverhampton as a Call Centre Advisor, liaising with Brokers, Intermediaries... Customers within their state-of-the-art offices on the outskirts of Wolverhampton. The successful Call Centre Advisor will be joining a business that has experienced constant growth since its ... a Call Centre Advisor, you will be responsible for liaising with Brokers, Intermediaries and Customers within this specialist bank. Call Centre Advisors will demonstrate a positive can do approach and evidence of working in a busy call centre environment ideally within Mortgages but other experience within financial services will be considered. If you have experience working as a Call Centre... See more

  4. Call Centre Advisor

    Wolverhampton, West Midlands | £18000 - £19200/annum Progression | From J2 Consultancy

    An opportunity has arisen for a candidate seeking a career in mortgages to join one of the top employers in Wolverhampton as a Call Centre Advisor, liaising with Brokers, Intermediaries... Customers within their state-of-the-art offices on the outskirts of Wolverhampton. The successful Call Centre Advisor will be joining a business that has experienced constant growth since its ... Centre Advisor, you will be responsible for liaising with Brokers, Intermediaries and Customers within this specialist bank. Call Centre Advisors will demonstrate a positive can do approach and evidence of working in a busy call centre environment ideally within Mortgages but other experience within financial services will be considered. If you have experience working as a Call Centre Advisor... See more

  5. Call Centre Advisor

    Wolverhampton | £18000 - £19200/annum Progression | From J2 Consultancy

    An opportunity has arisen for a candidate seeking a career in mortgages to join one of the top employers in Wolverhampton as a Call Centre Advisor, liaising with Brokers, Intermediaries... Customers within their state-of-the-art offices on the outskirts of Wolverhampton. The successful Call Centre Advisor will be joining a business that has experienced constant growth since its ... many more. As a Call Centre Advisor, you will be responsible for liaising with Brokers, Intermediaries and Customers within this specialist bank. Call Centre Advisors will demonstrate a positive can do approach and evidence of working in a busy call centre environment ideally within Mortgages but other experience within financial services will be considered. If you have experience working as... See more

  6. Call Centre Advisor

    Birmingham | £18,000 per annum | From Immediate Response Recruitment LTD

    Call Centre Advisor We are currently recruiting for a number of customer service advisors to work for a one of the UKs largest transport companies. You will be based at their head office... in South Birmingham representing my client and offering a world class service to their customers and clients. This is a great opportunity for experienced Call Centre Advisors to embed yourself within such a market leader with opportunities to progress for the right candidates demonstrating the right skills and attitude. You MUST have a minimum of 18 months call centre experience inbound ... per annum, with a great holiday benefit of 25 days and 8 bank holidays - This is working for a logistics company The roles of Call Centre Advisor Dealing with customers, updating internal... See more

  7. Call Centre Advisor

    Solihull, West Midlands | 18000 | From Immediate Response Recruitment LTD

    Call Centre Advisor We are currently recruiting for a number of customer service advisors to work for a one of the UKs largest transport companies. You will be based at their head office in South... Birmingham representing my client and offering a world class service to their customers and clients. This is a great opportunity for experienced Call Centre Advisors to embed yourself within such a market leader with opportunities to progress for the right candidates demonstrating the right skills and attitude. You MUST have a minimum of 18 months call centre experience inbound and outbound ... holiday benefit of 25 days and 8 bank holidays - This is working for a logistics company The roles of Call Centre Advisor Dealing with customers, updating internal systems, providing support and advice... See more

  8. Call Centre Advisor

    Redditch | £9.31 - £10.49/hour | From Pertemps - Redditch Commercial

    An exciting opportunity has arisen for a Contact Centre Advisor to join a successful company based in Redditch. This would be a foot in the door at a massive organisation with huge opportunity... will be predominantly taking inbound calls in a call centre environment. The company offer a fantastic 6 week training programme to ensure you have all the support and knowledge to be successful. This ... candidate will ideally have the following skills: Excellent communication skills Have experience working in a call centre or contact centre Ability to multi task and prioritise Have a warm ... experience within customer service, customer service advisor, contact centre or call centre would be an advantage. If you feel you have the right skills and experience for this role and would like to... See more

  9. Call Centre Advisor

    Shirley, West Midlands | 17150 - 22500 | From Purplebricks

    Are you passionate about providing excellent customer service? If so, here at Purplebricks we have a fantastic new opportunity which is not to be missed! As part of our continuing growth, we are... looking to speak with enthusiastic, motivated and customer focused individuals, to join our Central Property Team as a Call Centre Advisor. This post attracts a salary of £17,150 with OTE of up ... . Responsibilities of our Call Centre Advisor Engaging with customers wanting to enquire about Purplebricks to ensure first contact resolution Delivering an excellent customer experience, every time for ... for a variety of queries. Ensuring that Purplebricks is represented in line with our purple promises. As a Call Centre Advisor, you will ideally have previous experience of working in a busy call... See more

  10. Outbound Call Centre Advisor

    Shirley, West Midlands | 17150.0000 - 20000.0000 | From Purplebricks

    Outbound Call Centre Advisor As part of our continuing growth, we are looking to speak with enthusiastic, motivated, and customer focused individuals to join our Central Property Team as an... Outbound Call Centre Advisor. This post attracts a starting salary of £17,150 per annum with performance related increases to basic salary plus commission with OTE of £24,000 per annum. We are ... , great value, and ultimately more efficient customer experience. As an Outbound Call Centre Advisor , you will engage with our customers and Local Property Experts through outbound calling ... to learn new software and systems Have experience in a high call volume environment The successful  Outbound Call Centre Advisor  will have the potential to make a real impact in our business, help... See more

  11. Call Centre Advisors

    Coleshill, Warwickshire | £18700 - £19000/annum | From Groomfield Recruitment Ltd

    Job Description Do you have previous Customer Service experience gained within an office environment? If so we really want to hear from you. We have some amazing Customer Service roles working for... a growing company based in Water Orton, Coleshill. Duties include: Taking Inbound and making Outbound calls Accurately logging calls Liaising with internal departments Giving advice and going above and beyond at all times Dealing professionally regarding complaints General Administration duties You will have the ability to work in a fast paced, busy working environment with a high level of telephone work. Previous Call Centre experience would be advantageous. Working Hours are Monday to Friday 9am - 17.30pm Immediate interviews are available Job Type: Full-time Salary: £... See more

  12. Call Centre Parts Advisor

    Wolverhampton | | From Car Spares Ltd

    Car Spares (Distribution) Holdings Ltd are the leading independent Motor Parts retailer in the West Midlands and have branches in Newtown, Erdington, Hall Green, Longbridge, Dudley, Tamworth,... Wolverhampton and Walsall. Due to recent business growth, we now have career opportunities for full-time experienced Parts Advisors to be based in our call centre at our Wolverhampton branch. Requirements: A good understanding of motor vehicles Computer literate Enthusiastic and energetic Experience within the Motor Trade in the Automotive Aftermarket industry or main car dealership Reliable, flexible and punctual Willing to work weekends Looking to develop your career in motor vehicle parts Excellent communication skills... See more

  13. Call Centre Agents

    Birmingham, West Midlands (County) | £6.15 - £8.21/hour | From Groomfield Recruitment Ltd

    Our innovative client based in Birmingham City Centre are looking for 10 Customer Service Advisors to join their team on the 2nd July 2019 on a temporary basis for approx 12 weeks The Role... Handling a high volume of incoming calls - Outbound calls but no sales * Speaking to a variety of callers and providing a high level of customer service * Processing orders ensuring accuracy at all times * Liaising with internal departments to gain relevant information * Working to and achieving SLA's Experience * Customer Service experience in a retail or office based role * Well spoken with a professional telephone manner * Flexibility with regards to hours worked Monday to Friday 9am - 17.00pm NO WEEKENDS This role is to start on the 24th June there is no flexibility on this please only... See more

  14. Call Centre Advisor-RAC

    Walsall, West Midlands | £8.21/hour | From Interaction Recruitment

    The RAC are looking for YOU to join an elite Customer Communications Team! If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in..., Walsall Skills/Experience required Previous call centre/customer service experience an advantage Empathetic, understanding, articulate, great communicator Problem and issue resolution Organisation ... required to make outbound customer service calls to customers that have broken down or have been in a recent car accident, the calls will involve updating customers on any changes to their pick up time... See more

  15. Call Centre Handler

    Warwick | Competitive | From National Grid

    Call Centre Handler Location: Warwick, WAR, GB, CV34 6DA Division: Service Quality & Operational Solutions Job Type: Requisition Number: 5751 Job Category: Business Services Job... with internal parties. Ability to work in a high pressure environment where there are high volumes of incoming calls Data input skills - speed and accuracy Logical thinking with the ability... See more

  16. Call Centre Handler

    Warwick | Competitive | From National Grid

    Call Centre Handler Location: Warwick, WAR, GB, CV34 6DA Division: Service Quality & Operational Solutions Job Type: Requisition Number: 5741 Job Category: Business Services Job... parties. Ability to work in a high pressure environment where there are high volumes of incoming calls Data input skills - speed and accuracy Logical thinking with the ability to resolve... See more

  17. Call Centre Advisor

    Tamworth | £8.54/hour bonus | From Stafforce Recruitment

    We are currently recruiting for a Sales Advisor based down in Tamworth! Temporary – Perm Part Time: * 25 hours: Any 5 in 7, 5 hours per day (Between 9-5) and 1 in 2 Sundays * 30 hours: Any 5 in... personal performance * To cooperate in the centres compliance with the Company’s Health and Safety policy * To comply with all HR procedures, i.e. discipline, recruitment, etc * To maintain... See more

  18. Market Researcher - Call Centre

    Birmingham, West Midlands | 15000.0000 - 17000.0000 | From Immediate Response Recruitment LTD

    Outbound Market Researcher Immediate Response have a number of roles coming up to start during July 2019 after the bank holiday break. This will be a temporary position however will be ongoing... Type of person required Although contact centre experienced would be preferred, candidates who are confident, friendly, and have the ability to build rapport will be open to apply Resilient - Although... See more

  19. Inbound Call Centre Agent

    Birmingham Business Park, West Midlands | 17000 - 20000 | From Nelson Permanent Placements

    Nelson Permanent Placements are proud to be representing our client based near Birmingham Airport. Our client are currently looking for an Inbound Customer Service Agent to join their growing... team. Package: Salary £17,000 with an on target earning of £20,000 Performance related bonus - this will drive you to perform more! Holidays on top of the bank holidays Responsibilities for the Inbound Customer Service Agent: To be the first point of contact for all customers Answer calls and emails in a timely manner Resolving customer queries swiftly Answer calls for sales team Look ... after sales or call center environment). Confident communication skills Attention to detail Enthusiastic work attitude Be a team player How to Apply: Please send your CV to the email address... See more

  20. Call Centre - Triage Advisor

    Birmingham, West Midlands | 21039 | From Brook Street

    I am recruiting for a Triage Debt advisor for a client based in Birmingham. This an opportunity to join a local charity who specialise in helping people manage their debt and financial problems such... scheme. THE ROLE This is a customer focused role and will involve liaising with customers who call in to discuss their money or debt problems. Working within our customer service office, you will be ... manage their finances. TYPICAL DAILY JOB DUTIES - WHAT WILL YOU BE RESPONSIBLE FOR? Working in the Triage team, the role will require candidates to; - - Receive inbound calls from customers looking ... previous call handling preferably in a complaints or advice role - Good data entry skills - An articulate and non-judgemental manner - Good mathematical skills - Lots of initiative - A positive... See more