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1,000+ call centre jobs in Birmingham

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  1. Call Centre Advisor

    Solihull, , United Kingdom | | From Randstad

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking in their vehicles ... centre experience Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). Good PC, literacy and telephone skills Confident... See more

  2. Call Centre Advisor

    Birmingham, , United Kingdom | | From Confidential Company

    An exciting opportunity has arisen for Customer Service agents to join a well-established company based near Aston, Birmingham. You will be working as part of a small team where you will be handling... incoming calls to satisfy customer queries and book in service/repair appointments. You will be booking jobs on to the system. There are several systems which you will be using so it is important that you are computer literate, have good attention to detail and confident in data entry and administration. Candidate specification We are looking for candidates who have a professional attitude towards their work and who are clear, confident communicators. You must have excellent attention to detail and have a customer-focused attitude, be able to work well individually as well as a part... See more

  3. Call Centre Advisor

    Solihull | | From Randstad Business Support

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking... See more

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  5. Call Centre Advisor

    Redditch | £9.31 - £10.49/hour | From Pertemps - Redditch Commercial

    An exciting opportunity has arisen for a Contact Centre Advisor to join a successful company based in Redditch. After experiencing growth in the business my client is looking to expand their contact... centre team enabling them to continue to provide excellent standards of customer service and assistance. This will be predominantly taking inbound calls in a call centre environment. The company ... candidate will ideally have the following skills: Excellent communication skills Have experience working in a call centre or contact centre Ability to multi task and prioritise Have a warm and empathetic ... within customer service, customer service advisor, contact centre or call centre would be an advantage. If you feel you have the right skills and experience for this role and would like to apply please... See more

  6. Call Centre Advisor

    Solihull | Up to £17000 per annum + £3000 Comission | From Randstad Business Support

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in... medium sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking in their ... service/ contact centre experience Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). Good PC, literacy and telephone skills... See more

  7. Call Centre Advisor

    Solihull, West Midlands | 17000 | From Randstad Employment Bureau

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities To receive inbound and make outbound calls on behalf the client Speak to customers booking in their vehicles ... centre experience Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). Good PC, literacy and telephone skills Confident... See more

  8. Call Centre Advisor

    Solihull | £17000/annum £3000 Comission | From Randstad Business Support

    Are you an experienced call centre agent? Are you looking for immediate start work where you can work in a friendly, lively office? We are recruiting for customer service agents to work in a medium... sized call centre in Tile Hill to support a contract making outbound calls. It is a medium sized office with around 40 call centre staff, split into 3 different teams. They are a friendly office, who have lots of incentives and work really well together as a team. Your Responsibilities * To receive inbound and make outbound calls on behalf the client * Speak to customers booking in their ... service/ contact centre experience * Have excellent customer service/selling skills (experience preferably gained within an after sales or call centre environment). * Good PC, literacy and telephone... See more

  9. Call Centre Team Leader

    Solihull, West Midlands | 23000 - 30000 | From Immediate Response Recruitment LTD

    Call Centre Team Leader We have some fantastic opportunities for experienced Call Centre Team Leader s to join an ever growing company based in South Birmingham. If you are a looking for a forward... thinking company where you can grow and develop your skills, then this is worth applying for. My client are going through large periods of growth and now require 2 additional Team Managers to join their operation. Responsibilities of the Team Manager Managing a Team of 10-15 advisors Providing support and advice to the operation and the call centre To perform monthly 1-2-1's to monitor SLA's ... time resolution Coach advisors through challenging calls, using past experience and knowledge Personal Requirements of a Call Centre Team Leader Team oriented Strong people and influencing skills... See more

  10. Call Centre Administrator

    Birmingham, West Midlands | 17500 - 18000 | From Manpower

    Call Centre Administrator Aston, Birmingham £18,000 per annum with Benefits A number of fantastic positions have become available within an expanding new automotive industry based in the heart... delivering excellent customer service and thrive working under pressure. For more information, please apply today! Administration, Operations, Customer Service, Telesales, Receptionist, Call Handler, Call Centre, PA, Secretary... See more

  11. Call Centre Administrator

    Birmingham | | From Manpower UK

    Call Centre Administrator Aston, Birmingham £18,000 per annum with Benefits A number of fantastic positions have become available within an expanding new automotive industry based in the heart... experience at delivering excellent customer service and thrive working under pressure. For more information, please apply today! Administration, Operations, Customer Service, Telesales, Receptionist, Call Handler, Call Centre, PA, Secretary... See more

  12. Telesales Executive - Call Centre

    Birmingham, , United Kingdom | | From Clear Vision Communications Ltd

    This is a great opportunity to join a vibrant, growing call centre. You will be a sales person who is punctual, productive and passionate about selling a service, hitting targets, and making... commission. The successful candidate will have a career progression opportunity along with sufficient training and development and the chance to enhance their skills in a fun and lively environment. Duties would include: Making outbound sales calls to warm leads Selling mobile phones to eligible customers Dealing with customer queries Updating the relevant CRM systems Requirements: Good telephone manner Confident and outgoing Good mobile phone knowledge Reliable and committed Experience working in a call centre Future prospects: Progress onto Team leader role Commissions for... See more

  13. Call Centre Agent

    Birmingham | £18,000 per annum | From Next Recruitment Ltd

    Call Centre Advisor - MUST HAVE RELEVANT EXPERIENCE!! - Immediate starts Salary: £18,000pa - Permanent Contract to start ASAP  Hours of Work: 8.30am – 5.30pm – Mon – Fri Location... Birmingham Business Park (B37) Working as part of the inspections team Dealing with inbound & outbound calls Making outbound calls to customers to book in their vehicle Inspect and Collect (target 100 calls a day) Receive inbound calls from customers for general queries or to make bookings (average 50 a day) Data inputting on systems for agreed booking details Calling customers to book vehicle inspections Confirming availability Emailing confirmations Taking payments for any damage that the customer may have caused to a vehicle Data entry Emails Answer incoming calls... See more

  14. Call Centre Manager - Logistics

    Birmingham | - £32k-£35k | From Xclusive Recruitment

    The company A well-established distribution company with an admirable reputation. This is a great career opportunity for ambitious candidates. The role Main Responsibilities Responsible to... direct, lead, inspire develop and manage the Call Centre Team Leaders and Customer Service Advisor staff to ensure that key operational targets and service levels are achieved and maintained. Demonstrable passion, enthusiasm and energy to drive the performance of the Contact Centre to promote a culture of consistently delivering customer and commercial excellence and organisational efficiency ... -making Influencing and leading a team Delegation Experience of working in a call centre type environment Team work Performance Management Conflict management, Negotiation and arbitration Personality... See more

  15. Call Centre Manager - Logistics

    Birmingham, West Midlands | 32000 - 42000 | From Xclusive Recruitment

    The company A well-established distribution company with an admirable reputation. This is a great career opportunity for ambitious candidates. The role Main Responsibilities Responsible to direct,... lead, inspire develop and manage the Call Centre Team Leaders and Customer Service Advisor staff to ensure that key operational targets and service levels are achieved and maintained. Demonstrable passion, enthusiasm and energy to drive the performance of the Contact Centre to promote a culture of consistently delivering customer and commercial excellence and organisational efficiency. With ... Influencing and leading a team Delegation Experience of working in a call centre type environment Team work Performance Management Conflict management, Negotiation and arbitration Personality traits we are... See more

  16. Inbound Call Centre Advisor

    Solihull | £16,000 per annum + OTE £20,000 | From Purple Bricks

    New opportunity not to be missed! Purplebricks has a unique opportunity available for an Inbound Call Centre Advisor to join the team in Shirley, West Midlands . The role is a full time... service by taking inbound calls within our busy call centre. You will be focused on first call resolution as well as working to exceed individual and team targets. The successful candidate will have the potential to make a real impact in our business and will have lots of opportunities for progression. What are the responsibilities of the Inbound Call Centre Advisor? Efficiently ... us and proactively manage availability Remains calm when faced with difficult situations What do we look for in an Inbound Call Centre Advisor? - Anticipates, responds to and seeks to exceed... See more

  17. Inbound Call Centre Advisor

    Solihull, West Midlands | | From Purplebricks

    New opportunity not to be missed! Purplebricks has a unique opportunity available for an Inbound Call Centre Advisor to join the team in Shirley, West Midlands . The role is a full time... within our busy call centre. You will be focused on first call resolution as well as working to exceed individual and team targets. The successful candidate will have the potential to make a real impact in our business and will have lots of opportunities for progression. What are the responsibilities of the Inbound Call Centre Advisor? Efficiently and effectively handle inbound calls from ... calm when faced with difficult situations What do we look for in an Inbound Call Centre Advisor? - Anticipates, responds to and seeks to exceed the expectations of existing and potential customers... See more

  18. Call Centre Advisor

    Birmingham, West Midlands | | From Talk Talk Mobile Phones Ltd

    We offer award winning products and services for one the largest and brand leading telecommunications companies in the UK, and are currently looking for confident, outgoing and target driven... individuals to join our exciting telesales call centre in the heart of Birmingham city centre. Benefits: Uncapped, highly rewarding commission with potential earnings over £20,000+ Competitive ... provided. Monday - Friday working hours. The role involves receiving and making calls to the existing customers of a leading UK mobile phone company, helping them with their contracts and selling ... Accountabilities: Meet individual and team sales and upgrade targets. Deliver a world class customer experience. Ensure best practice is applied to base management and data entry. Achieve the call volume, Idle time... See more

  19. Call Centre Advisor

    Sheldon, West Midlands | 16450 - 17278 | From Immediate Response Recruitment LTD

    Inbound Customer Service Advisor We are currently recruiting for Inbound customer service advisors to join a fantastic and growing company based in south Birmingham. My client has huge plans for... growth for 2019 and thereafter and now looking to expand their customer service operation. They offer a good basic salary with an annual salary review, which is performance related, company pension and an amazing working environment. The call centre is fresh and modern and they provide free, tea and coffee, massive kitchen area, pool tables, PlayStation, ice hockey and more. What experience do you need for the Inbound Customer Service Advisor. Previous Call Centre experience minimum of 12 months Excellent i.t skills, as multiple systems, you have to be able to guide customers through fixes... See more

  20. Call Centre Agent

    Sutton Coldfield, West Midlands | 7.8300 - 8 | From Elite Personnel

    An opportunity has arisen for a Call Centre Agent to join our established client based in North Birmingham on a temp to perm basis. There is no sales involved in this role. It is a purely telephone... based position which will involve making outbound calls to collect, update and confirm information on the computer system, ensuring all information is accurate. Benefits include: Full training Onsite canteen/tuck shop Social events Free parking Annual awards Employee Assistance Programme Early finish on Fridays We are seeking candidates who have good attention to detail and listening skills with excellent timekeeping and attendance record. Hours of work: Monday to Thursday 9:30am - 5:00pm Friday’s 9:30am - 1:30pm This is a fantastic opportunity to join a company with room for progression... See more