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1,000+ call centre jobs in Birmingham

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  1. Call Centre

    Tamworth | | From Number 8 Resourcing Limited

    This could be either a temp or permanent opportunity for the right person. As a growing business our client are committed to the recruitment of a high quality call centre operative and administrator... to assist in a busy call centre environment within their heating and electrical business. As an experienced operative you will be capable of managing a high level of inbound calls from the contract tenants and engineers to ensure that the company meets its access and compliance targets. You will be experienced in dealing with people from all walks of life, via all communication channels in particular the telephone. Salary will depend upon each applicant`s education, experience and skill and is a negotiable part of this post. About Our Company As a well-established and reputable M and E... See more

  2. Call Centre

    Tamworth | | From Number 8 Resourcing Ltd

    Job Description Summary This could be either a temp or permanent opportunity for the right person. As a growing business our client are committed to the recruitment of a high quality call centre... operative and administrator to assist in a busy call centre environment within their heating and electrical business. As an experienced operative you will be capable of managing a high level of inbound calls from thecontract tenants and engineers to ensure that the company meets its access and compliance targets. You will be experienced in dealing with people from all walks of life, via all communication channels in particular the telephone. Salary will depend upon each applicant's education, experience and skill and is a negotiable part of this post. About Our Company As a well-established... See more

  3. Call centre Advisor

    Redditch | £9.31 - £10.49/hour | From Pertemps - Redditch Commercial

    An exciting opportunity has arisen for a Contact Centre Advisor to join a successful company based in Redditch. After experiencing growth in the business my client is looking to expand their contact... centre team enabling them to continue to provide excellent standards of customer service and assistance. This will be predominantly taking inbound calls in a call centre environment. The company ... The successful candidate will ideally have the following skills: Excellent communication skills Have experience working in a call centre or contact centre Ability to multi task and prioritise Have a warm ... Any experience within customer service, customer service advisor, contact centre or call centre would be an advantage. If you feel you have the right skills and experience for this role and would like... See more

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  5. Inbound Call Centre Advisor

    Solihull, West Midlands | | From Purplebricks

    Are you looking for a career , not just a job? Are you passionate about giving excellent customer service ? Do you strive for success andare highly motivated toexceed both individual and team ... targets ? If so, here at Purplebricks we have a fantastic new opportunity which is not to be missed! As an Inbound Call Centre Advisor located at our head office in Shirley, Solihull , you will ... the exciting time of making an offer! This exciting new Inbound Call Centre Advisor role within our Inbound Team will give you the opportunity to not only provide our customers with brilliant customer service but also to build your own fantastic career with us too! What are we looking for? To be one of our Inbound Call Centre Advisors you will need to: - Live and breathe our values and demonstrate... See more

  6. Call Centre Agent

    Belbroughton, Worcestershire | £9 - £9.50/hour | From Trinity Personnel

    We have an exciting opportunity for an Outbound Call Centre Agent to join a busy team based in Belbroughton, the role is a full time position on a temporary to permanent basis. The role is mainly... motivated and hungry to succeed, has a bubbly personality and social type of person, you’re working in a small call centre office and will be working as a team but do have individual targets set for ... a car driver in order to be considered for this role. As the Call Centre Agent your duties are as listed below; • Developing new prospects within target sectors • Gaining customer information ... successful as the Outbound Call Agent you must; • Have experience in a sales or customer service role • Comfortable making outbound calls • Be proficient in Excel • Excellent written and verbal skills... See more

  7. Call Centre Agent

    Kidderminster | | From Scott Goulding

    Job Description Summary We have an exciting opportunity for an Outbound Call Centre Agent to join a busy team based in Belbroughton, the role is a full time position on a temporary to permanent... looking for someone who is motivated and hungry to succeed, has a bubbly personality and social type of person, you're working in a small call centre office and will be working as a team but do have ... of the company you must be a car driver in order to be considered for this role. As the Call Centre Agent your duties are as listed below; • Developing new prospects within target sectors • Gaining ... in the CRM system To be successful as the Outbound Call Agent you must; • Have experience in a sales or customer service role • Comfortable making outbound calls • Be proficient in Excel • Excellent... See more

  8. Telesales Executive - Call Centre

    Birmingham, , United Kingdom | | From Clear Vision Communications Ltd

    This is a great opportunity to join a vibrant, growing call centre. You will be a sales person who is punctual, productive and passionate about selling a service, hitting targets, and making... commission. The successful candidate will have a career progression opportunity along with sufficient training and development and the chance to enhance their skills in a fun and lively environment. Duties would include: Making outbound sales calls to warm leads Selling mobile phones to eligible customers Dealing with customer queries Updating the relevant CRM systems Requirements: Good telephone manner Confident and outgoing Good mobile phone knowledge Reliable and committed Experience working in a call centre Future prospects: Progress onto Team leader role Commissions for... See more

  9. Outbound Call Centre Advisor

    Solihull | £16,000 per annum + OTE £20,000 | From Purple Bricks

    New opportunity not to be missed! Purplebricks has a unique opportunity available for an Outbound Call Centre Advisor to join the team in Shirley, West Midlands . The role is a full time... service by taking inbound calls within our busy call centre. You will be focused on first call resolution as well as working to exceed individual and team targets. There is no cold calling! The successful candidate will have the potential to make a real impact in our business and will have lots of opportunities for progression. What are the responsibilities of the Outbound Call Centre Advisor ... journey. - Undertake any reasonable ad hoc duties as and when required What do we look for in an Outbound Call Centre Advisor? - Anticipates, responds to and seeks to exceed the expectations... See more

  10. Call Centre Adviser

    Walsall | | From Walsall

    JOB DESCRIPTION Position: Call Centre Adviser / Customer Service Location: Walsall Start Date: Immediate Contract: Temporary (12 Weeks) Hours: Hours of work are either - 6am to 2pm or 2pm to... 10pm or 10pm to 6am (37.5hrs per week) Pay rate: £7.83 to £9.00 per hour About the role: •Provide first line Sales Office activities including answering and dealing with incoming phone calls and ensuring excellent communication and coordination through the sales team. •Build strong relationships and work closely with the Sales team to support any sales activities including dealing with literature requests. •To enter all customer orders onto... See more

  11. Outbound Call Centre Agent

    B70, West Bromwich, Sandwell | £8.95/hour | From Team Support Midlands Group

    Team Support Midlands are pleased to be recruiting on behalf of their client in West Bromwich for 2 Outbound Call Centre Agents to join their team on a long term temporary basis with a view to be... (My client will be introducing a 10-6pm shift in the near future so you will work this shift at least twice peer week) Pay: £8.95 per hour Role: As a Project Assistant you will be required to call through a list of data (B2B) to find out if they have/use a franking machine on a daily basis If they don't then you can politely end the call, if they do you will follow a script to gain information and discuss with them about becoming a panellist. Duties: Outbound calls to recruit new panellists Contact via email with existing survey panellists to discuss survey activities and data queries... See more

  12. Call Centre Advisor

    Birmingham, West Midlands | | From Talk Talk Mobile Phones Ltd

    We offer award winning products and services for one the largest and brand leading telecommunications companies in the UK, and are currently looking for confident, outgoing and target driven... individuals to join our exciting telesales call centre in the heart of Birmingham city centre. Benefits: Uncapped, highly rewarding commission with potential earnings over £20,000+ Competitive ... provided. Monday - Friday working hours. The role involves receiving and making calls to the existing customers of a leading UK mobile phone company, helping them with their contracts and selling ... Accountabilities: Meet individual and team sales and upgrade targets. Deliver a world class customer experience. Ensure best practice is applied to base management and data entry. Achieve the call volume, Idle time... See more

  13. Senior Call Centre Agent

    Birmingham, West Midlands | 20926 - 22321 | From Rentokil Initial

    Senior Call Centre Agent £20,926.00 - £22,321.24 (dependant on working 37.5 or 40 hours per week) Bonus - up to £390 per month (performance and business) Rentokil Initial is a global brand and this... is an excellent opportunity to work in a fast paced environment, progress your career and grow your customer service skills within our busy and dynamic contact centre. As a key member of our contact centre team, you'll be responsible for providing a world-class level of service to our customers over the telephone. You will be responsible for taking calls and resolving a range of customer queries as well as supporting, monitoring and training a team within the contact centre. You will lead by example and motivate and build strong relationships with both team members and customers. Do... See more

  14. Senior Call Centre Agent

    Birmingham | | From Rentokil Initial

    Job Description Description Senior Call Centre Agent 20,926.00 - 22,321.24 (dependant on working 37.5 or 40 hours per week) Bonus - up to 390 per month (performance and business) Rentokil Initial... is a global brand and this is an excellent opportunity to work in a fast paced environment, progress your career and grow your customer service skills within our busy and dynamic contact centre. As a key member of our contact centre team, you'll be responsible for providing a world-class level of service to our customers over the telephone. You will be responsible for taking calls and resolving a range of customer queries as well as supporting, monitoring and training a team within the contact centre. You will lead by example and motivate and build strong relationships with both team members... See more

  15. Call Centre Operative

    Birmingham | | From HAYS

    Job Description Call Centre Operative Exciting Opportunity with a leading Telecommunications Company. Location Birmingham Contract length 6 months' this could be extended depending on business... of engineering resource to enable us to target worst performing sites. * Work closely with internal and external suppliers to ensure business targets are achieved. * Taking calls from in-house engineers ... -supervised * Organised person * Good team worker * Calm under pressure * Telecoms experience would be desirable but not essential * Experience in working within a contact centre * Working in fast paced... See more

  16. Call Centre Adviser/Customer Service

    Walsall, , United Kingdom | | From Ranjit Panesar

    Start Date:  Immediate Hours:  Hours of work are either - 6am to 2pm or 2pm to 10pm or 10pm to 6am (37.5hrs per week) Pay rate:  £8.00 to £10.00 per hour About the role: Provide first line... Sales Office activities including answering and dealing with incoming phone calls and ensuring excellent communication and coordination through the sales team. Build strong relationships and work closely with the Sales team to support any sales activities including dealing with literature requests. To enter all customer orders onto the Sales Order Processing (SAP) system, ensuring all queries are adequately resolved prior to order entry. Optimise OTTR by ensuring that orders are placed in accordance with customer required date, liaising with relevant departments for agreement... See more

  17. Call Centre Operative

    Birmingham, West Midlands | 10.4500 | From Hays Specialist Recruitment Limited

    Location Birmingham, B26 Pay £10.45 per hour - Equivalent salary of £20,377.50 per year Days Monday to Friday (08:00 - 16:00) Contract Until 30th June 2019. This could be extended depending on... resource to enable us to target worst performing sites. Work closely with internal and external suppliers to ensure business targets are achieved. Taking calls from in-house engineers and contract partners ... working within a contact centre Working in fast paced environments Training 2 weeks training will be given where you will be learning process and taking up the role Next stage Face to face interview... See more

  18. Call Centre Adviser

    Walsall | | From Tudor Employment Agency

    Job Description Summary JOB DESCRIPTION JOB DESCRIPTION Position: Call Centre Adviser (WEEKENDS ONLY) Location: Walsall Start Date: Immediate Contract: Temporary (12 Weeks) Hours: Hours of work are... either - 6am to 2pm or 2pm to 10pm or 10pm to 6am (37.5hrs per week) Pay rate: £7.83 to £9.00 per hour About the role: • Provide first line Sales Office activities including answering and dealing with incoming phone calls and ensuring excellent communication and coordination through the sales team. • Build strong relationships and work closely with the Sales team to support any sales activities including dealing with literature requests. • To enter all customer orders onto the Sales Order Processing (SAP) system, ensuring all queries are adequately resolved prior... See more