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Customer Services jobs in Sunderland

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  1. Customer Service Advisor

    Newcastle Upon Tyne | £19500 Basic + Monthly bonus' | From Red Dot

    Customer Service Banking Advisor £19,500 Basic + Monthly bonus' Full time permanent work! **DECEMBER STARTS** Red Dot Recruitment are working in partnership with an amazing client... who are situated in the heart of Newcastle City Centre, our client are actively looking to expand their customer service teams. As a Customer Service Banking Advisor you will be responsible for handling inbound calls fr... See more

  2. Customer Service Manager

    Washington, Tyne and Wear | Up to £28,000 per annum | From TRITILITY LIMITED

    We are Tritility, a commercial energy consultancy based in Washington in the North East. Working with the UK’s leading energy suppliers, we support customers ranging from SMEs to large... corporations, helping them to save money and take control of their energy and water. The Role You will be part of the management team, responsible for a number of customer service agents, and ensuring all systems are... See more

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  4. Customer Service Team Leader

    Newcastle Upon Tyne | From £26,000 to £30,000 per annum | From Zenith People

    Zenith People are proudly representing a contact centre who is moving premises to Newcastle. The company are looking for highly motivated individuals to create a professional and diverse culture.... The Role · Provide day to day leadership and management of their customer service team (recruiting, compensation, development, coaching, training, know how management, resource planning) · Responsible for... See more

  5. Customer Service Advisor

    Sunderland | Up to £9.01 per annum | From Gi Group Recruitment Ltd - Hartlepool

    Our client, the national postal service, a highly successful business and a household name, has exciting NEW opportunities for Call Centre personnel to commence Monday 30th November at Doxford... Park, Sunderland. This urgent and important role involves working in a call centre environment providing Customer Service for a 12 week long campaign so looking for experienced candidates who can ... must be completed successfully in order to begin the assignment going live when completed. Essentials * MUST have previous contact centre experience * MUST have proven customer service experience ... Christmas Bank holidays If you're an experienced contact centre/customer service representative available immediately and can commit to 12 weeks on continuous work, apart from Christmas Bank holiday... See more

  6. Inbound Customer Service Call Handler

    Cramlington | From £17,576 to £18,657 per annum | From MTrec Commercial

    The Company Our prestigious client is an established and highly successful Newcastle based customer service organisation. Due to growth and expansion towards Christmas they are now... recruiting for Inbound Customer Service Call Handlers to support their various blue chip and high-profile customers. If you have a background in any form of customer services and you are able to provide a great customer exp... See more

  7. Customer Service Retail Advisor - Gateshead

    Gateshead | | From Blue Square Marketing Limited

    Are you personable and engaging? Are you motivated and target driven? Do you have previous retail or sales experience? If this sounds like you, we have an exciting opportunity, where you can... take the next step in your career and work with a leading technology brand, HP! What will you be doing on a daily basis? Core responsibilities will be to engage and interact with customers, demonstrating available products and delivering an incredible experience every day. Building strong relationships with the channel store teams to drive brand advocacy and to increase sales is also vital. You will be fully responsible for your store compliance, sales, knowledge and engagement, merchandising and in-store auditing. Your passion for people and technology will create a highly collaborative... See more

  8. Operations Manager (Customer Service Centre

    Longbenton, Tyne and Wear | £30,734 Pro Rata | From Operations Manager (Customer Service Centre

    At the Department of Transport (DfT), we aim to deliver the very best in transportation standards across the UK. Our work is dynamic and challenging, affecting most of the country’s population every... single day, not to mention the international freight industry, schools, businesses and hospitals. We need forward-thinking, innovative leaders to shape services that can make the UK a country that works for everyone. This is a job-sharing role (18.5 hours) in which you’ll take on joint responsibility for the leadership and management of a Driver & Vehicle Standards Agency customer service centre. This includes our procedures, Certificate of Processional Competence (CPC) and Recording and Evidence (R&E) team, RSIS, and training. You’ll also be the joint lead for our Customer Service... See more

  9. Inbound Customer Service Advisor

    Newcastle upon Tyne, , United Kingdom | £150,000 + | From Telegraph

    Inbound Customer Service Advisor GBP19,500 Basic + Monthly bonus' Full time permanent work! **DECEMBER STARTS** Red Dot Recruitment are working in partnership with an amazing client who are situated... in the heart of Newcastle City Centre, our client are actively looking to expand their customer service teams...... click apply for full job details... See more

  10. Customer Service Advisor Apprentice

    united kingdom, , United Kingdom | | From Telegraph

    Customer Service Advisor Apprentice Office Based, Newcastle Upon Tyne GBP4.50 per hour, Apprenticeship Monday–Friday, 9.00am–5.00pm Would you like to be a part of one of the fastest growing... energy suppliers in the UK? Are you passionate about delivering outstanding customer service? Do you have strong attention to detail? Are you highly motivated and a fantastic team player? If ... customer service to our eco–conscious members and will work as a team to ensure that the daily operations run smoothly and continue to provide outstanding service that the company has been recognised ... exceptional customer service to all customers * Handling customer enquiries via phone, email, and live chat * Working alongside other departments to resolve issues * Progress to taking escalated calls... See more

  11. Customer Service Advisors

    Houghton le Spring | | From Pertemps Newcastle

    CUSTOMER ADVISORS (DAYS)Based in Penshaw, between £8.72 and £9.33 per hourHours between 6 a.m. and 8 p.m. (37 hours per week)Start date - 23rd November 2020Our client is Northern Powergrid, based in... the hourly rate to between £10.82 and £11.56 per hour.Experience and skills required to be successful:Strong customer service skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with their customers. Experience of working in a customer service environment is essential; this doesn't necessarily mean you've worked in a Contact Centre before.Key ... a timely fashion;" Liaise with internal departments and external companies to ensure a seamless and consistent service for our customers; and" Work with the mentality that health and safety is... See more

  12. Customer Service Advisor

    Durham, , United Kingdom | | From Telegraph

    DXC is a professional services company that applies consulting, information and technology expertise to enhance its clients' business performance. The purpose of this project is to ensure that our... customer, a Tier 1 UK Retail Bank is the market leader in the direct lending industry. We will implement imaginative business practices to maximise productivity and develop outstanding quality...... click apply for full job details... See more

  13. Operations Manager (Customer Service Centre

    Longbenton, Tyne and Wear | £30,734 Pro Rata | From Driver and Vehicle Standards Agency.

    At the Department of Transport (DfT), we aim to deliver the very best in transportation standards across the UK. Our work is dynamic and challenging, affecting most of the country’s population every... single day, not to mention the international freight industry, schools, businesses and hospitals. We need forward-thinking, innovative leaders to shape services that can make the UK a country that works for everyone. This is a job-sharing role (18.5 hours) in which you’ll take on joint responsibility for the leadership and management of a Driver & Vehicle Standards Agency customer service centre. This includes our procedures, Certificate of Processional Competence (CPC) and Recording and Evidence (R&E) team, RSIS, and training. You’ll also be the joint lead for our Customer Service... See more

  14. Customer Service Advisor – Newcastle - Flexible Working Available

    Newcastle Upon Tyne | £18,500 per annum | From Sky

    Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself... and let your skills shine. Join us as a Customer Service Advisor earning £18,500 per annum you’ll enjoy the freedom and support you need to make an impact: making fans of the products you love, delivering brilliant customer service and meeting targets with an opportunity to earn more on our incentive program. What you’ll do: Work 37.5 hours with varied shift patterns during opening times. Monday – Sunday 07:00 – 23:00 As a Customer Service Advisor you’ll take calls about billing and upgrades, as well as those having technical issues. Spend time understanding customers’ needs... See more

  15. Customer Service Retail Advisor - North Shields

    North Shields | | From Blue Square Marketing Limited

    Are you personable and engaging? Are you motivated and target driven? Do you have previous retail or sales experience? If this sounds like you, we have an exciting opportunity, where you can... take the next step in your career and work with a leading technology brand, HP! What will you be doing on a daily basis? Core responsibilities will be to engage and interact with customers, demonstrating available products and delivering an incredible experience every day. Building strong relationships with the channel store teams to drive brand advocacy and to increase sales is also vital. You will be fully responsible for your store compliance, sales, knowledge and engagement, merchandising and in-store auditing. Your passion for people and technology will create a highly collaborative... See more

  16. Customer Service Representatives - Home Based

    Sunderland | | From HR GO Recruitment

    Customer Service Representatives:Home based - Fully flex between 08:00 and 20:00 Monday to SundayHourly rate of £9.00 p/h 37.5 hoursOutbound CallsOwn IT with Windows 10as a minimum and good home... wifi required.Working on behalf of our client on a Public Sector related campaign.A successful Customer Service Representative Will Ideally have:Excellent customer serviceA friendly approachExperience in dealing with a high volume of calls from a varied customer group.Excellent Keying/Listening & Data Inputting skills.Ability to navigate around a P.C comfortably.A good record of punctuality.Resilience and good work ethic.You will require a current or new DBS certificate.If you believe you have what it takes to be a customer service representative, then we would love to hear from you.Please... See more

  17. Customer Service Advisor – Newcastle - Flexible Working Available

    Newcastle Upon Tyne | £18,500 per annum | From Sky

    Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself... and let your skills shine. Join us as a Customer Service Advisor earning £18,500 per annum you’ll enjoy the freedom and support you need to make an impact: making fans of the products you love, delivering brilliant customer service and meeting targets with an opportunity to earn more on our incentive program. What you’ll do: Work 37.5 hours with varied shift patterns during opening times. Monday – Sunday 07:00 – 23:00 As a Customer Service Advisor you’ll take calls about billing and upgrades, as well as those having technical issues. Spend time understanding customers’ needs... See more

  18. Senior Customer Planning Analyst - Home Service

    Newcastle upon Tyne | | From British Sky Broadcasting Group

    Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our... the best possible visits dates for customers in line with the business Service Levels. - Make recommendations based on accurate, relevant and consistent data and have solutions to minimise the impact ... Service Group:We enable our people to offer the best service in the country by creating epic experiences. Creating communication and learning experiences to support the most important customer ... people make Sky a truly exciting and inclusive place to work. " This is an exciting opportunity to join us and work within our Home Service Planning Team as a Senior Analyst. This role is key to... See more