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Call Centre jobs in Houghton le Spring

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  1. Call Centre Director

    Newcastle-upon-Tyne | £75000 - £95000 per annum | From Jenrick Commercial

    CALL CENTRE DIRECTOR A fantastic opportunity for a strategic and commercially aware Call Centre Director to join this rapidly growing company and help drive growth an implement change in their... 200 head contact centre. LOCATION : Newcastle SALARY: 70k - £85k + Benefits JOB DESCRIPTION: The Call Centre Director will lead the Contact Centre Operations and will be expected to shape the future of a Contact Centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels including Phone, Email and Chat. You will ensure that the Customer receives a great service and lead the Contact Centre through a period of change. Reporting to the COO, the role includes line responsibility for all first line Contact... See more

  2. Inbound Call Centre Representative

    Gateshead | £8.70 per hour | From MTrec

    The Company Our client is an established and successful company based in Gateshead. They are currently looking for Customer Service Advisors to join their team on a Temporary- Permanent... and resolve harder, more complex ones. The Person   - Experience within customer service or call centre environment - Able to demonstrate dealing with customers over the phone - Able... See more

  3. Call Centre Director - 6 Month Contract

    Newcastle Upon Tyne | £400 - £650 per day | From Jenrick Commercial

    CALL CENTRE DIRECTOR - 6 MONTH CONTRACT A fantastic opportunity for a strategic and commercially aware Call Centre Director to join this rapidly growing company on a 6 month contract and help... drive growth an implement change in their 200 head contact centre. LOCATION : Newcastle SALARY: £400 - £650 per day Duration: 6 Month Contract JOB DESCRIPTION: The Call Centre Director will lead the Contact Centre Operations and will be expected to shape the future of a Contact Centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels including Phone, Email and Chat. You will ensure that the Customer receives a great service and lead the Contact Centre through a period of change. Reporting to... See more

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  5. Call Centre Sales Advisor - Immediate Start

    Newcastle Upon Tyne | £27,000 OTE (£16,077 + uncapped comms) | From Kinex

    Are you looking for a job with a fun lively atmosphere? Do you want a new career that gives you the opportunity to progress quickly? Does a job where you can earn £500+ OTE per week sound... good? The role: • Making outbound calls to new customers to make them aware of our products • Booking appointments for our field sales teams • Delivering an outstanding customer experience What we are looking for: • A motivated candidate that is driven to succeed • Call centre experience is desired but not essential • Previous sales experience (Retail, hospitality or call centre) What we offer: • Full training provided • Excellent uncapped commission structure • Weekly team incentives – prizes include TVs, games consoles, holidays and more Kinex is one... See more

  6. Call Centre Director

    Newcastle upon Tyne | £75000 - £95000/annum | From Jenrick Commercial

    CALL CENTRE DIRECTOR A fantastic opportunity for a strategic and commercially aware Call Centre Director to join this rapidly growing company and help drive growth an implement change in their 200... head contact centre. LOCATION: Newcastle SALARY: 70k - £85k + Benefits JOB DESCRIPTION: The Call Centre Director will lead the Contact Centre Operations and will be expected to shape the future of a Contact Centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels including Phone, Email and Chat. You will ensure that the Customer receives a great service and lead the Contact Centre through a period of change. Reporting to the COO, the role includes line responsibility for all first line Contact Centre teams... See more

  7. Call Centre Director

    Newcastle upon Tyne | 75000.0000 - 95000.0000 | From Jenrick Commercial

    CALL CENTRE DIRECTOR A fantastic opportunity for a strategic and commercially aware Call Centre Director to join this rapidly growing company and help drive growth an implement change in their 200... head contact centre. LOCATION: Newcastle SALARY: 70k - £85k + Benefits JOB DESCRIPTION: The Call Centre Director will lead the Contact Centre Operations and will be expected to shape the future of a Contact Centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels including Phone, Email and Chat. You will ensure that the Customer receives a great service and lead the Contact Centre through a period of change. Reporting to the COO, the role includes line responsibility for all first line Contact Centre teams... See more

  8. National Call Centre Advisor

    Newcastle upon Tyne | | From NHS Jobs

    Job Description We're looking for someone with a solid customer service background to provide the advice that resolves queries for our organisation. This is your chance to join a forward-thinking... of the public, demonstrating your tact, empathy and initiative as you respond to and resolve their queries. Bringing us customer service or call centre experience, you'll use data from the Donor Selection Guidelines to make a complex analysis of donors' eligibility to donate. You'll call on your proven MS Office skills too, as you update donor records, maintain departmental databases and send e-mails ... team in which innovation, integrity and commitment are encouraged and embraced. Our Contact Centres provide a dedicated support network that is vital to the smooth running of NHS Blood... See more

  9. Call Centre Operations Manager

    Newcastle upon Tyne | 29000.0000 | From Reed Business Support

    Manager level reporting into Head of Customer Experience, responsible for supporting the manager with workflow and resource and performance. The ideal candidate: Help identify needs across the... maintaining a strong working relationship between the NCST Customer team and Contact Centre Operations team, ensuring partnership and open Communication. Reporting findings and report them back to higher... See more

  10. Call Centre Director - 6 Month Contract

    Newcastle upon Tyne | £400 - £650/day | From Jenrick Commercial

    CALL CENTRE DIRECTOR - 6 MONTH CONTRACT A fantastic opportunity for a strategic and commercially aware Call Centre Director to join this rapidly growing company on a 6 month contract and help drive... growth an implement change in their 200 head contact centre. LOCATION: Newcastle SALARY: £400 - £650 per day Duration: 6 Month Contract JOB DESCRIPTION: The Call Centre Director will lead the Contact Centre Operations and will be expected to shape the future of a Contact Centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels including Phone, Email and Chat. You will ensure that the Customer receives a great service and lead the Contact Centre through a period of change. Reporting to the COO... See more

  11. Call Centre Director - 6 Month Contract

    Newcastle upon Tyne | 400.0000 - 650.0000 | From Jenrick Commercial

    CALL CENTRE DIRECTOR - 6 MONTH CONTRACT A fantastic opportunity for a strategic and commercially aware Call Centre Director to join this rapidly growing company on a 6 month contract and help drive... growth an implement change in their 200 head contact centre. LOCATION: Newcastle SALARY: £400 - £650 per day Duration: 6 Month Contract JOB DESCRIPTION: The Call Centre Director will lead the Contact Centre Operations and will be expected to shape the future of a Contact Centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels including Phone, Email and Chat. You will ensure that the Customer receives a great service and lead the Contact Centre through a period of change. Reporting to the COO, the role includes... See more

  12. Call Centre Sales Advisor - Immediate Start

    Newcastle Upon Tyne | | From Verastar Limited

    Job Description Are you looking for a job with a fun lively atmosphere? Do you want a new career that gives you the opportunity to progress quickly? Does a job where you can earn £500+ OTE per week... sound good? The role: • Making outbound calls to new customers to make them aware of our products • Booking appointments for our field sales teams • Delivering an outstanding customer experience What we are looking for: • A motivated candidate that is driven to succeed • Call centre experience is desired but not essential • Previous sales experience (Retail, hospitality or call centre) What we offer: • Full training provided • Excellent uncapped commission structure • Weekly team incentives - prizes include TVs, games consoles, holidays and more Kinex is one of the leading providers to... See more

  13. Call Centre Customer Service Representative - Inbound Sales and Retention

    Newcastle upon Tyne | | From The Automobile Association

    Job Description Company description Role : Call Centre Customer Service Representative - Inbound Sales & Retention Location : Newcastle Salary : £18,640 including flexibility allowance with an OTE... of £22,340 Salary rising again to £19,178 after reaching acceptable performance standards (normally at the 6-month mark) - OTE of £22,340. Shifts : Between 8am to 8pm Monday - Friday and Saturdays from 9am - 5pm. Contract : Permanent, Full Time In the time it takes you to read this job description, we will have got around 20 members back on the road. The AA are the UK's number one motoring organisation and you can help us keep it that way. This is the job We have opportunities within our Inbound Sales and Retention teams here in our Newcastle call centreand will make sure that we'll match... See more

  14. Call Handler

    South Shields | £8.21 per hour | From Pertemps Newcastle

    CALL HANDLER South Shields, NE33 1RF Full time, temporary, ongoing contract Hourly pay rate £8.21 Our client is looking to recruit a highly-professional, energetic, enthusiastic and experienced... outbound Call Handler to contact students to fill out a short questionnaire. The company offers a fantastic working environment and team spirit. The students you contact will have recently completed or withdrawn from, a course at their local college, council or training provider. You will reach people of all ages, from all areas of the country and occasionally people with limited English. There ... as requested by the client. " Meeting targets in a fast and fun environment. " Ensuring your calls are compliant and adhere to company regulations. Skills and Knowledge: " Confident in managing... See more

  15. Call Handler

    South Shields | £8.21/hour | From Pertemps Newcastle Commercial

    CALL HANDLER South Shields, NE33 1RF Full time, temporary, ongoing contract Hourly pay rate £8.21 Our client is looking to recruit a highly-professional, energetic, enthusiastic... experienced outbound Call Handler to contact students to fill out a short questionnaire. The company offers a fantastic working environment and team spirit. The students you contact will have recently completed or withdrawn from, a course at their local college, council or training provider. You will reach people of all ages, from all areas of the country and occasionally people with limited ... and filling in the survey as requested by the client. " Meeting targets in a fast and fun environment. " Ensuring your calls are compliant and adhere to company regulations. Skills and Knowledge... See more

  16. Contact Centre Advisor

    Gateshead | - £18k-£21k | From Vertu Motors

    About us Do you like a challenge? Can you keep your cool under pressure in a fast-paced environment? Do you thrive on helping other people and providing a great customer service experience? If... Development Centre. The Business Development Centre is full of enthusiastic, progressive, and forward-thinking people who will help our business flourish, just as the name suggests. Our people are ... informed choices about the maintenance and care of their vehicle. After completion of all training, your role will be to both answer incoming calls from customers looking to book their vehicle in for an ... you have experience of working in a sales or customer service environment, are computer literate and have excellent communication skills. Previous contact centre experience would be advantageous but this... See more

  17. Data Centre Network Engineer

    Chester Le Street | From £28,000 to £32,000 per annum | From NRG

    NRG are working with an MSP with national reach looking to recruit a Data Centre Network Engineer at their site in Chester-le-Street. Responsible, as part of a team, for the infrastructure... core network, management, change control, organisation, issues and documentation. Key Result Areas: Ensure that services are identified, defined and delivered to consistently high standards. Able to understand and possibly be involved in the design and install of complex network based solutions Diagnose faults to a high level Provide technical support to colleagues where required Assist in organised maintenance on Data Centre customer equipment and the core network Assist in the monitoring of network infrastructure identifying and working on connection and device... See more

  18. Inbound Call Handler

    Newcastle upon Tyne, Tyne & Wear | £8.50 - £9/hour | From MTrec Ltd

    The Company Our client is a leading employer of choice, supporting many of the world’s leading consumer brands and multi-nationals with customer focused services, from their Newcastle city... centre office complex. Due to the expansion of their operations they are now looking for an Inbound Call Centre Advisors to join their team. The Role * As an advisor you will take inbound phone calls from customers and help them with any technical problems and queries. * Processing and booking orders for delivery * Working a part of a team of advisors * Provide first class customer service * Sending and dealing with customer’s queries via email The Person * Proficient at navigating the internet * Ability to take on and assimilate knowledge. * Customer service experience via... See more

  19. Customer Service Representative-Inbound Calls. Temporary to Permanent

    Boldon Colliery | £8.70 per hour | From MTrec Commercial

    The Company Our client is an established and successful company based in Boldon. They are currently looking for Customer Service Representative to join their team on a Temporary- Permanent... Experience within customer service or call centre environment Able to demonstrate dealing with customers over the phone. Able to deal with pressure and demonstrate examples. High attention to... See more

  20. Health Advisor (111/999 Call Taker

    Newcastle upon Tyne | | From NHS Jobs

    Job Description Health Advisor - Call Taker (111/999) Newcastle upon Tyne - Newburn Salary £18,813 to £20,795 pa Want to join our army of life savers? We are looking for people with excellent... challenged by facing different situations every shift. While not every call we deal with is a life threatening emergency, our Health Advisors triage calls through a medical assessment tool and advise ... (including English) or higher or Experience of call answering in an extremely busy or stressful environment. * be a good communicator with an excellent telephone manner * be able to work calmly and under pressure * Be resilient and able to handle potentially distressing calls. * be computer literate including in MS Office packages Various shift patterns are available, however, as a 24/7/365 service... See more