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Call Centre jobs in Woking

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  1. Call Centre Supervisor

    Slough | 26000.0000 | From Peach Personnel Services Limited

    We are looking for a Call Centre Supervisor to manage a team of Customer Service Advisor's within a small call centre environment. As a Call Centre Supervisor you will be tasked with improving call... centre efficiency and customer satisfaction whilst leading the team. Leading and motivating the team to achieve their goals, conducting regular meetings Handling calls in an efficient, effective and timely manner, ensuring all customer correspondence is responded to within SLAs Dealing with escalated enquiries or complaints Monitoring calls to improve effectiveness and highlight any training needs Generating and presenting reports to Management The right candidate will have experience in handling live chat and managing a team within a call centre. They should have excellent...

  2. Call Centre Manager

    Maidenhead | 30000.0000 | From Time Recruitment

    Call Centre Manager Maidenhead £30,000- 35,000 per annum + Fantastic Bonuses Immediate Starts Time Recruitment is proud to be working with a successful and reputable industry expert who are... expanding at a rapid rate. They are looking to recruit a Call Centre Manager with a strong and proven track record. Successful candidates will join a beautiful, modern office space, office based in Maidenhead, as part of a thriving business that can offer a brilliant career path. Call Centre Managers will manage and motivate a team of Sales Executives to maximise their performance. You monitor and maximise their performance via coaching, training and ongoing support. Successful Call Centre Managers will to ensure KPI's, targets and business objectives are met, hold team meetings, 121's...

  3. Call Centre Agents

    Slough | 18000.0000 | From Neilson Financial Services

    We’re on the look out for Call Centre Agents who will be at the heart of our customers’ journey based at our head office in Berkshire How you fit in As a Call Centre Agent, you’ll be the first... point of contact for all sales enquiries for our branded life insurance products. You’ll be passionate and professional: an excellent listener and a consummate communicator. Using your sales skills, you’ll have the desire, drive and commitment to exceed our customer’s expectations and deliver an exceptional experience. You’ll make it easy for them to say yes. And for them to recommend us to others. What you’ll do every day as a Call Centre Agent: Use your excellent customer and sales skills to meet customers’ needs Put the customer first whilst selling in a regulated environment Use...

  4. Call Centre Agents - Colnbrook

    | 9.7400 | From SM Global

    Staffing Match are proud to be working in partnership with a global leading logistics company based at Colnbrook (Slough-Berkshire) We are currently recruiting for: Job title: Call Centre... Agents Pay: £9.74ph Area: Poyle, Colnbrook (SL3) Department: Customer Accounting Call Centre Industry: Logistics The Job: To assist the customer with their enquiries, via inbound calls. Logging of customer's correspondence received via email, fax, or letter. Reporting into the Call Centre Supervisor Day to day interaction with customers and peers across the Sales Business Units ... / Organisational skills Ability to use own initiative 1 year Call Centre experience If you have 1 years call centre experience and would like to be considered for an immediate interview please apply to Staffing...

  5. Sales Team Manager Call Centre

    Slough | 28000.0000 | From Time Recruitment

    Sales Team Manager (Call Centre) Slough Negotiable Salary DOE Brilliant Company Benefits Our Slough based client who are a leading player in their industry are looking to grow their hugely... successful brand by adding an experience and motivated Call Centre Sales Team Manager to their expanding business. The successful candidate will join a dynamic company and enjoy a fun, fast paced environment as part of a tight knit team whilst working from our client's modern Slough office. Call Centre Sales Team Managers will be responsible for managing and motivating a team of sales staff ... approach. The role involves working in a fast paced, target driven environment is a massively varied with no two days being the same. Call Centre Sales Team Managers will enjoy: - An excellent...

  6. CALL CENTRE STAFF REQUIRED

    Bracknell | 21000.0000 | From Parkside Office Professional

    CALLING ALL CALL CENTRE STAFF.......WE NEED YOU!!!! Do you call centre experience? Have you had customer service experience of dealing with queries and complaints through to conclusion? Are... opportunity for an experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a permanent basis, situated in Bracknell. As a call centre/ customer ... possible. The call centre/ customer service executives are also responsible for assisting clients using an online service to make international payments. You will also provide assistance with post ... like to apply for our call centre/ customer service executive position you MUST have previous customer service within a call centre environment. If you have answered YES to all 4 questions then please...

  7. Quality Assurance Officer - Call Centre

    Slough | 25000.0000 | From Neilson Financial Services

    Due to expansion we are looking for 2 Quality Assurance Officers to join our vibrant call centre! The Role: You will be required to conduct call evaluations on current employees in sales... customer service on a daily basis. The position requires a high standard of both verbal and written communication and high level of understanding around products / procedures and sales to provide constructive feedback. About you: Excellent communication skills (both written and verbal) Previous call centre experience (Sales or Customer Service) Customer focussed Keen eye (and ear) for detail Previous QA experience is an advantage (not essential) Experience within the financial services industry (Insurance would be advantageous) Knowledge and understanding of FCA guidelines...

  8. Call Centre Team Leader

    Maidenhead | 32000.0000 | From Source4 Personnel Solutions

    Job Description Our client, a leading specialist mortgage lender, focused on customers with complex incomes and situations, have an opportunity to join them managing a team of specialist servicing... agents. Key responsibility is to balance resource levels to maintain workloads within SLA’s and implement strategic change to achieve operational excellence. Develop and implement plans to ensure that a high quality, consistent standard of Customer Service is delivered in line with business objectives, budget and KPIs - including quality assurance of call activity, live call listening ... where required, participation in assessment centres as an accredited recruiter Maintain appropriate succession plans for key roles within the team Client relationship management including resolution...

  9. Part time Customer Service Executive / Call centre

    Bracknell | 21000.0000 | From Parkside Office Professional

    Are you looking for part time work only? Do you have customer service experience within a call centre environment? Have you had customer service experience of dealing with queries and complaints... experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a PART TIME basis, situated in Bracknell. The client is looking for an experienced call centre candidate who can work Monday - Friday 9.30am - 2.30pm. As a part time customer service/ call centre executive you will be the heart of the business and are the 1st point of contact for all inbound consumer contact (phone, email, web chat) - providing first call/ first contact resolution wherever possible. The part time customer service/ call centre executives are also responsible for assisting...

  10. GERMAN Call Centre staff required - £12ph / Temporary

    Bracknell | 12.0000 | From Mulberry Recruitment

    Our client are a contact centre based in Bracknell who are looking for reliable and professional Fluent/Bilingual/Mother Tongue German speakers for a temporary campaign to start as soon as... possible. You will be fluent in German and have confidence to speak to customers over the phone in a busy call centre environment. Role overview: Taking inbound calls from the German market Entering details onto the CRM system Hours: 8am - 5pm Monday to Friday Parking Free Parking on-site Please apply by sending in your CV and we will contact you with more information...

  11. Call Centre/Customer Services/Sales Assistant

    Maidenhead | 17000.0000 | From Arlington Recruitment Limited

    Call Centre/Customer Services/Sales Assistant Maidenhead £17,000 Temp to permanent Customer services staff are often the first point of contact a customer has with an organisation, so it is... experience is a positive one Call Centre/Customer Services/Sales Assistant Maidenhead £17,000 Temp to permanent Must have previous call centre experience...

  12. Call Centre Agents - Colnbrook

    Staines | £9.74 per hour | From Staffing Match (South-West)

    Staffing Match are proud to be working in partnership with a global leading logistics company based at Colnbrook (Slough-Berkshire) We are currently recruiting for: Job title: Call Centre... Agents Pay: £9.74ph Area: Poyle, Colnbrook (SL3) Department: Customer Accounting Call Centre Industry: Logistics The Job: To assist the customer with their enquiries, via inbound calls. Logging of customer's correspondence received via email, fax, or letter. Reporting into the Call Centre Supervisor Day to day interaction with customers and peers across the Sales Business ... . Planning / Organisational skills Ability to use own initiative 1 year Call Centre experience If you have 1 years call centre experience and would like to be considered for an immediate interview please...

  13. Call Centre Agents - Colnbrook

    Poyle | £9.74/hour | From CV-Library

    Staffing Match are proud to be working in partnership with a global leading logistics company based at Colnbrook (Slough-Berkshire) We are currently recruiting for: * Job title: Call Centre... Agents * Pay: £9.74ph * Area: Poyle, Colnbrook (SL3) * Department: Customer Accounting Call Centre * Industry: Logistics The Job: * To assist the customer with their enquiries, via inbound calls. * Logging of customer's correspondence received via email, fax, or letter. * Reporting into the Call Centre Supervisor * Day to day interaction with customers and peers across the Sales ... Skills Verbal / Written. * Planning / Organisational skills * Ability to use own initiative * 1 year Call Centre experience If you have 1 years call centre experience and would like to be considered...

  14. Call Centre Team Leader

    Godalming | £20000 - £25000 per annum | From BROOK STREET BUREAU - Guildford

    My client, a well established call centre based in Godalming are currently recruiting for a Call Centre Team Leader to join them starting as soon as possible. The purpose of this role is to... support the Customer Service/Call Centre Manager in the training and development of call centre staff, inbound and outbound calls and covering in the Manager's absence. We are looking for a candidate with the following skills: - Existing exposure to a fast paced customer service role - Supervisory exposure - Call centre exposure - Flexible to work evenings and weekends The role will require someone to work afternoons, evenings and some weekends so you must be flexible to the needs of the business. The call centre operates Monday to Friday 9am-9pm, Saturday 10am-6pm and Sunday 11am-5pm...

  15. Call Centre Team Leader

    Godalming | £20000 - £25000/annum | From CV-Library

    My client, a well established call centre based in Godalming are currently recruiting for a Call Centre Team Leader to join them starting as soon as possible. The purpose of this role is to... support the Customer Service/Call Centre Manager in the training and development of call centre staff, inbound and outbound calls and covering in the Manager's absence. We are looking for a candidate with the following skills: - Existing exposure to a fast paced customer service role - Supervisory exposure - Call centre exposure - Flexible to work evenings and weekends The role will require someone to work afternoons, evenings and some weekends so you must be flexible to the needs of the business. The call centre operates Monday to Friday 9am-9pm, Saturday 10am-6pm and Sunday...

  16. CALL CENTRE STAFF REQUIRED

    Bracknell | £21000 - £23000 per annum + Bonus + Benefits | From Parkside Recruitment - Staines Commercial

    CALLING ALL CALL CENTRE STAFF.......WE NEED YOU!!!! Do you call centre experience? Have you had customer service experience of dealing with queries and complaints through to conclusion? Are... excellent opportunity for an experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a permanent basis, situated in Bracknell. As a call centre/ customer ... wherever possible. The call centre/ customer service executives are also responsible for assisting clients using an online service to make international payments. You will also provide assistance with ... you would like to apply for our call centre/ customer service executive position you MUST have previous customer service within a call centre environment. If you have answered YES to all 4 questions then...

  17. CALL CENTRE STAFF REQUIRED

    Bracknell | £21000 - £23000/annum Bonus + Benefits | From CV-Library

    CALLING ALL CALL CENTRE STAFF.......WE NEED YOU!!!! Do you call centre experience? Have you had customer service experience of dealing with queries and complaints through to conclusion? Are... excellent opportunity for an experienced Customer Service/ Call Centre Executive to join a forward thinking financial services company on a permanent basis, situated in Bracknell. As a call centre ... wherever possible. The call centre/ customer service executives are also responsible for assisting clients using an online service to make international payments. You will also provide assistance ... you would like to apply for our call centre/ customer service executive position you MUST have previous customer service within a call centre environment. If you have answered YES to all 4 questions...

  18. Part-Time Call Handler, Guildford

    Guildford | 8.7500 | From National Centre for Domestic Violence

    About NCDV This role is to work for the National Centre for Domestic Violence (NCDV) as a Part-Time Call Handler where you will join a highly skilled and motivated workforce. NCDV is the leading... effectively Previous call handling experience desirable but not essential Good written, numeric and computer literacy skills The benefits Full, in-house training £8.75 an hour...

  19. Centre Manager

    Farnborough | 16866.0000 | From Avantus Recruit

    This Farnborough based client are seeking a Centre Manager to run their new serviced office building. This role requires a confident individual with previous marketing experience who is keen to......

  20. Contact Centre - Finance

    Slough | 22000.0000 | From Time Recruitment

    Bourne End,Bukinghamshire £22,000-£24,000k per annum + Fantastic Bonuses! Working hours 8-8 Monday - Friday + 1/3 Saturdays Time Recruitment is proud to be working with a successful and... Recruitment today for more information! Don't miss out! (Keywords, sales, financial sales, loan, lending, sales executives, call centre staff, call centre agents ... outbound calls *warm leads- online apps, existing, lapsed customers *Service based sell (FCA regulated) *Handling objections *Rapport *Gaining commitment *Arranging for documentation to be sent...