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Call Centre jobs in Woking

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  1. Call Centre Operator

    Leatherhead, Surrey | 20000 | From E-Personnel Recruitment Ltd

    A leading, global company now seeking a dynamic Call Centre Operator to join the busy team. This is a fantastic opportunity to join a well-established company that can offer superb career... 8am-4.30pm 8.30am-5pm This role will suit someone with previous call centre/contact centre experience with strong customer service experience. The successful candidate will be subject to full security background checks. The main duties of the Call Centre Operator are to: Be the first point of contact for customers Meet call handling targets and standards Constantly exceed customer expectations ... customer service is given at all times To be successful as the Call Centre Operator you will: Have experience working within a call centre/customer service environment Be happy to undergo full...

  2. Call Centre Operator

    Leatherhead, Surrey | 20000 | From KBR

    To act is the initial point of contact for the customer, collating and recording all relevant details of requests, providing accurate and relevant information, monitoring and escalating incidents to... centre / call centre environment / customer service role Desirable: Experience of working with customer and supplier SLA Experience of working to targets Basic understanding / knowledge ... and chasing progression of the work orders. Responsible for resolving queries and complaints by applying a first call resolution plan to each call. To create accurate data records containing all relevant ... a customer focused and a timely manner. The role is responsible to the ICC Supervisor for: To achieve call handling targets and standards at all times, providing a professional and knowledgeable...

  3. Customer Service Advisor / Call Centre Advisor / Contact Centre

    Dorking | Up to £22,000 | From Net-Worx (2001) Limited

    Customer Service Advisor / Call Centre Advisor / Contact Centre / Billing / Collections / Utilities / Water Industry Dorking Salary Up to £22,000 dependent on experience + benefits Our client is... licenced water retailer to businesses and other organisations in England and Scotland. They now have an exciting opportunity for a customer focussed individual to join their team that handles operational and service enquiries. They have an exciting opportunity for a Customer Service Advisor to join their call centre team based in Dorking. Working within a small team of about 6 to 8 people ... , consumption and leakage. Their Ideal candidate will have worked within a similar busy call centre environment previously, with experience of responding to customer enquiries confidently. Previous experience...

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  5. Customer Service Advisor / Call Centre Advisor / Contact Centre

    Dorking, Surrey | 22000 | From networx

    Customer Service Advisor / Call Centre Advisor / Contact Centre / Billing / Collections / Utilities / Water Industry Dorking Salary Up to £22,000 dependent on experience + benefits Our client is... a licenced water retailer to businesses and other organisations in England and Scotland. They now have an exciting opportunity for a customer focussed individual to join their team that handles operational and service enquiries. They have an exciting opportunity for a Customer Service Advisor to join their call centre team based in Dorking. Working within a small team of about 6 to 8 people ... , consumption and leakage. Their Ideal candidate will have worked within a similar busy call centre environment previously, with experience of responding to customer enquiries confidently. Previous experience...

  6. Call Centre Agent

    Slough | £16598 - £21632/annum | From Aviation Recruitment Network - Heathrow

    Permanent day shift and permanent night shift positions available. Due to expansion we have an immediate opportunity for an experienced Call Centre Agents or Call Cantre Operatives to work for an... ground transport assistance to first class and business class airline passengers. The main duties of The Call Centre Agent will include: Accurately taking customer reservations by telephone ... out new amended reservations correspondence The essential skills and experience required for the Call Centre include: Call centre or reservations experience within a corporate environment is ... Reservations Agent, Call Centre Agent, Call Centre Operative, Telephone Operator, Inbound Call Centre, Outbound Call Centre, Telephone Reservations, Telesales Agent, Telesales, Contact Centre, Contact...

  7. Customer Services Call Centre Operators: Global Engineering Company

    Leatherhead, Surrey | | From Eaglecliff Limited

    Customer Services Call Centre Operators: Global Engineering Company Start Date: ASAP Rate: c.£17,000 per annum This world leading Engineering, Procurement and Construction company with a high... profile within the Public Sector has an exciting opportunity for an Intelligent Customer Services Call Centre Operators to act as the initial point of contact for the customer, collating ... within a Service centre / Call centre environment / Customer Services role PC literate with PowerPoint, Excel and Word skills Strong Communication skills Strong team player and the ability to work ... resolving queries and complaints by applying a first call resolution plan to each call. To create accurate data records containing all relevant information to enable requests to be resolved to time and to...

  8. Call Centre Operator

    Leatherhead, Surrey | £20000/annum | From Epersonnel Recruitment

    A leading, global company now seeking a dynamic Call Centre Operator to join the busy team. This is a fantastic opportunity to join a well-established company that can offer superb career... 8am-4.30pm 8.30am-5pm This role will suit someone with previous call centre/contact centre experience with strong customer service experience. The successful candidate will be subject to full security background checks. The main duties of the Call Centre Operator are to: Be the first point of contact for customers Meet call handling targets and standards Constantly exceed customer ... Ensure strong customer service is given at all times To be successful as the Call Centre Operator you will: Have experience working within a call centre/customer service environment Be happy to...

  9. Team Leader (Call Centre

    Dorking, Surrey | - £21k | From Add Resource & Labour

    Team Leader (Call Centre) Add Resource and Labour – Dorking, Surrey £21,000 - £25,000 Base (depending on experience) + bonus Monday to Friday (to include some weekends) 25 days... holiday + Bank holidays + Pension + Life Assurance The Company…. This well renowned company is looking to recruit a Team Leader with Call Centre experience to assist the successful team in coping with an ever increasing demand of their products and services. In return you can expect an excellent package and to receive ongoing support as well as training and development to ensure you maintain the company’s high standards. To apply for this position, you must have…. 1) Strong experience gained as a Team Leader OR Supervisor from a Call Centre background...

  10. Call Centre Advisor

    Slough | £23000/annum | From Yellow Bricks

    Yellow Bricks are hiring 8 experienced Call Centre Advisors to join our well established Slough client as their department grows in all directions. We are seeking candidates with excellent... working within Customer Service and be comfortable attending an assessment centre used for the purpose of hiring. We are seeking people with a strong ability to communicate well over the telephone ... to attend the assessment day to be considered for this round of hiring** Answering inbound calls from business and personal customers Logging information on the in-house system Organising price...

  11. Call Centre Operative

    Maidenhead, Royal Borough of Windsor and Maidenhead | £17000 - £17300/annum | From dynamicresourcing

    Provide a professional, polite and courteous service  To answer all incoming calls to C3 between the hours of 8.30 -5.30 mon-fri  Use Mitel software to monitor call levels  Provide accurate... updates to all callers  Use Visualfiles to log details of all calls  Ensure in house security questions are completed  Resending documents to customers/clients/brokers by email  Team work is imperative  Making outgoing welcome calls to clients and customers  Explain and encourage the use of G:PortL and understand how it works  Emailing documents to customer and clients  Reporting any process failure to the Team Manager  Working in a team of changeable size dependant on call volume fluctuations.  Be prepared to assist progressions team or other departments if and when required...

  12. Customer Service Executive - Call Centre

    Bracknell, Bracknell Forest | £21000 - £31000/annum | From Bracknell Personnel Services

    Our client is looking for three customer service executives to join their busy team, who are the first point of contact for all consumer and small business clients across all brands that they... support role - preferably handling inbound calls of a varied nature, engaging with clients. • Exposure to supporting multi products & services (ideally within fin-tech / financial services / technology / professional services or contact centre environment) • Excellent verbal and written communication skills of a high professional standard. Ability to resolve customer queries and issues in a calm and professional manner • A team player who is confident working to KPIs / targets and service level agreements • Experience of using CRM/databases and use of MS Office Required skills Call Centre...

  13. Customer Service Advisor / Call Centre Advisor / Contact Centre

    Dorking, Surrey | £22000/annum Up to £22,000 | From SES Water

    Customer Service Advisor / Call Centre Advisor / Contact Centre / Billing / Collections / Utilities / Water Industry Dorking Salary Up to £22,000 dependent on experience + benefits SES... Business Water is a licenced water retailer to businesses and other organisations in England and Scotland. With over 150 years of local water supply experience the business is taking advantage of new legislation allowing the business to operate nationally for the first time. We have an exciting opportunity for a Customer Service Advisor to join our call centre team based in Dorking. Working ... of water, wastewater, service charges, consumption and leakage. Our Ideal candidate will have worked within a similar busy call centre environment previously, with experience of responding to customer...

  14. Call Centre Agents (Start Date: 16th October

    Maidenhead | - £18k | From Adecco

    My client, a reputable, well-established financial services company has an numerous of Trainee Collection Agents available with a start date of 16th October! This is an exiting opportunity for... if faced with challenging situations * Multi skilled in the role and ensuring that the business one touch approach to This role would suit someone from a retail banking background, call centre or ... /departments * Taking payments from customers & authorized parties including setting up Direct Debit instructions * Accurately record events (e.g. telephone calls) onto the Account administration systems * Respond to inbound calls and conduct outbound telephonic campaigns on defaulting loans & mortgages * Effectively negotiate arrangements offered, using influencing and negotiation techniques...

  15. Customer Service Executive - Call Centre Inbound

    Bracknell | Competitive | From Office Angels

    Customer Service Executive Bracknell Permanent and FTC Role Available £Competitive Salary + Benefits Overview Our client, an award winning organisation based in South Bracknell are... currently looking to recruit a Permanent Customer Service Executive and a Fixed Term 6 months contract candidate for their busy office. This role will give you stability, security and job satisfaction. You will be working within a busy environment dealing with a high volume of inbound calls as well as writing emails and responding to client requests. We will require hands on candidates that thrive in a busy environment, are articulate and can communicate effectively. You will have previous experience within a busy role where you have had to deal with customers on a daily basis. The hours...

  16. Customer Service Executive - Call Centre Inbound

    Bracknell | | From Office Angels

    Customer Service Executive Bracknell Permanent and FTC Role Available £Competitive Salary + Benefits Overview Our client, an award winning organisation based in South Bracknell are... currently looking to recruit a Permanent Customer Service Executive and a Fixed Term 6 months contract candidate for their busy office. This role will give you stability, security and job satisfaction. You will be working within a busy environment dealing with a high volume of inbound calls as well as writing emails and responding to client requests. We will require hands on candidates that thrive in a busy environment, are articulate and can communicate effectively. You will have previous experience within a busy role where you have had to deal with customers on a daily basis...

  17. Centre Manager

    Bordon | £30,000-£35,000 per annum | From Oxford Innovation

    We have an exciting opportunity for a full-time Centre Manager to join our new team at Base Bordon, our soon to be opened Innovation Centre in Bordon, Hampshire. The successful candidate will join... exciting times for Oxford Innovation. We are a leading operator of Business and Innovation Centres which provide office and laboratory space to growing companies throughout the UK. In the past three years we have nearly doubled our number of centres and now manage over twenty centres across the UK, providing space and support to nearly 1000 innovative and growing. In our last staff survey we were given 100% endorsement by our employees, as a company they would recommend people to work for! About the Centre Manager role We are currently mobilizing our new Innovation Centre based in Bordon...

  18. Sales Manager - Contact Centre

    Dorking | Neg. | From TMP (UK) (LO) Nuffield Health

    Nuffield Health, Britain's largest not for profit healthcare business, is currently seeking a Sales Manager to join our newly located Customer Contact Centre in Dorking, Surrey. Working within... Contact Centre, the Sales Business Manager will be managing a sales driven team of Team Leaders and Contact Centre Coordinators specifically focused around exceeding sales targets through cross ... -pay clients, mobilization of new contracts with the new business team, and driving existing corporate business conversion with the commercial team - Work alongside other Contact Centre business ... call - Ensure that conversion of enquiry to booking remain at a consistently high level, whilst increasing a pipeline business for future revenue - Supporting other business managers on achieving...