1st Line Support Analyst - London - £20,000 - £25,000
A leading technology company, based in London, is currently looking for a 1st Line Support Analyst to join their friendly, but focused, IT... Support team.
The key responsibilities of the 1st Line Support Analyst are:
*Resolve all 1st line support calls to agreed service levels
*Responding to and logging all requests and faults ... faults
*Ensuring that all support faults and requests received into the IT Service Desk are answered and responded in a timely manner
Successful applicants for this 1st Line Support Analyst ...
*Excellent written and verbal communication skills
Service Desk Analyst - London - £20,000 - £25,000
It would also be beneficial for the successful 1st Line Support Analyst to have: