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500+ call centre jobs in Glasgow

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  1. Project Manager (Call/Contact Centre

    Glasgow | £35000 per annum | From The Smart List

    LOCATION: Glasgow JOB TITLE: Project Manager SALARY & BENEFITS: Circa 35k dependant on experience WORKING HOURS: 37.5 hours per week- Flexibility required THE COMPANY: We are... for the role: Project Manager-Glasgow Must have experience of sole responsibility for end to end project delivery Previous working experience within a Contact /Call Centre essential ... in account management, 3rd party (Internal and External) vendor management, project management and/or operations management( Team Leader, Senior Manager) within a Contact Centre environment or similar...

  2. Customer Call Centre Advisors

    Glasgow | £15500/annum | From CV-Library

    Gi Group are proud to be working with Konecta UK who are a leading provider of Contact Centre Solutions in the UK, we require Permanent, Full Time, Contact Centre Advisors for their NEW Glasgow City... Centre Site. The successful candidates will be responding to incoming calls, resolving customer queries and providing customer focused solutions. Established in 1999 Konecta Group, has worked ... Glasgow City Centre This is a fantastic opportunity for customer focused call/contact centre agents, looking for a fresh approach to inbound customer services, key responsibilities for the role include ... and quality and compliance principles * Adhering to Konecta principles, advocating and maintaining great customer experiences Successful candidates will have a call centre / contact centre background...

  3. Call Centre Operator/ Handler

    Glasgow | £15000 - £16000/annum | From CV-Library

    We are looking for Call Centre Operators to join our Service Desk Team in the Head Office in Glasgow. MAIN PURPOSE OF ROLE: To answer calls and requests quickly and log all jobs accurately in... line with contractual KPI's. Call will be received to helpdesk from (Major Retailer) stores and distribution centre for all building and fabric items requiring action. Allocate jobs to correct ... clients by maintaining client and internal systems with accurate information on task attendance and completion. Liaise with various sub-contractors to receive regular updates Answer the call within a timely manner ensuring effective communication in order to gain accurate information to log the job effectively. Meeting SLA's through effective management of calls and systems. NATURE...

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  5. Call Centre Agent

    Glasgow | £7.80 per hour | From Global Logistics Staff Ltd

    Global Recruitment Group Limited are currently recruiting for Customer Service Advisors to work in Cumbernauld. This is an opportunity to work with a Global Company who are leaders in their... industry.  This is a fantastic Customer Service position that can lead to permanent work. £7.80 per hour, candidate must be flexible and available to work weekends. Shifts Patterns vary between 7am and 11pm Successful applicants will; Have great customer service skills / Call Centre Skills Be a team player Be looking for a new challenge Have excellent communication skills Be confident using computers  You will be responsible for; Delivering high quality performance Understanding customers requirements Generating a high customer service skill set Having a positive attitude...

  6. Inbound Call Centre

    Glasgow, Glasgow City, Scotland | £15000 - £16000/annum | From CV-Library

    Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government... program * Full training program * NVQ course opportunities * A competitive salary with clear progression If you are target driven, have call centre and customer service experience, have...

  7. Call Centre Sales Agent

    Glasgow | Realistic OTE £23,000 | From Kinex

    Working hours: Full-time, Monday to Friday 9am - 6pm Job type: Permanent Benefits: Excellent commission, rapid progression OTE £17,000-£23,000 (Excellent basic + commission +... bonus) kinex is the UK's largest and fastest growing independent business to business telecommunications service provider and wishes to continue to expand its already successful sales operations in the UK. kinex is looking for several enthusiastic, ambitious and hardworking people to ensure that it continues to meet and exceed the targets achieved to date. As a kinex Sales Advisor you will become the first point of contact between kinex and potential new customers. During your initial telephone call you would be expected to obtain qualifying information such as the customer's current...

  8. Call Centre Agent

    Glasgow | Unspecified | From McCallum and Co

    DUTIES - Cold calling to customers (Road traffic/ personal injury) - Working from database of numbers - Booking appointments for advisers (Getting clear understanding of incident......

  9. Project Manager (Call/Contact Centre

    Glasgow | | From The SmartList

    Job Description LOCATION:  Glasgow JOB TITLE: Project Manager SALARY & BENEFITS: Circa 35k dependant on experience WORKING HOURS:  37.5 hours per week- Flexibility required THE.... Key experience for the role: Project Manager-Glasgow Must have experience of sole responsibility for end to end project delivery Previous working experience within a Contact /Call Centre essential ... experience in account management, 3 rd party (Internal and External) vendor management, project management and/or operations management( Team Leader, Senior Manager) within a Contact Centre...

  10. (BR) Call Centre Advisor, full & part time positions

    Glasgow | | From Recruit 4 U

    Are you looking for a fun but challenging call centre job with a great basic salary and a fantastic bonus scheme - then look no further. We are seeking confident, outgoing, and enthusiastic... money motivated people with excellent communication skills to join our rapidly growing call centres in Bridgeton.  We offer every employee a free DevelopingU membership which includes free gym sessions, incentives and personal development, we have a vibrant working environment, we provide lots of fun, social activities and team events for you to get involved in. To succeed in this role you will be outgoing, confident and hardworking with an enthusiastic outlook and excellent communication skills. You will be keen to learn. This is a great opportunity to join an expanding call centre...

  11. Call Handler

    Glasgow | £16000/annum | From CV-Library

    Call Handlers Topstaff Employment are currently recruiting experienced call handlers for our client based in Glasgow City Centre. Your duties will include dealing with customer queries... promptly and efficiently while delivering excellent customer service. The successful candidate will have at least 1 years’ experience in a call centre environment. Hours of work will be 35 per week, working between 8am and 8pm on a rota basis. To apply, please send your CV by clicking apply...

  12. Call Handler

    Glasgow | £8.25/hour | From CV-Library

    You will be working for a global insurance brand, a worldwide leader in financial services and is one of the largest insurance providers in the UK. Our client offers a range of flexible and... adaptable products for home, motor and travel customers. Role: o Update client files with relevant information provided. o Inbound calls - managing general queries and directing to the appropriate person, complaint handling o Outbound calls - managing our backlog of clients awaiting call backs, booking in appointments, answering general queries, complaint handling. o Navigating various systems whilst answering calls. o IT/Typing skills essential o Call centre environment high advantageous - there will be an expectation for the individuals to talk and type at the same time to...

  13. CUSTOMER ROUTING SPECIALIST (IVR ANALYST - calls / webchat

    Glasgow | | From Project People

    Role Working as part of a specialist team within the contact centre planning department, the Customer Interaction Routing Executive ensures we have high quality and optimum plans in place to...-services analysis Design and build of call/business workflows Contact centre call flows Project People is acting as an Employment Agency in relation to this vacancy ... and assisted digital contact channels. The role is critical in ensuring that our contact centres are ready to meet business objectives and that brand based decisions are achieved optimising...

  14. Personal Assistant - Glasgow City Centre

    Glasgow | £13.16 per hour | From Hays

    Personal Assistant - 3 month contract Your new company A well known public sector organisation, based in Glasgow city centre, now requires a PA to support the Chief Operating Officer... Glasgow central and Queen Street station. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't...

  15. PARTNER / VENDOR MANAGER - CONTACT CENTRE

    Glasgow | | From Project People

    Partner/Vendor Manager - Contact Centre Glasgow Leading the partner relationship for outsourced teams; this role looks at delivering the best outcomes across customer experience, commercial... acquisition, retention, margin improvement, customer satisfaction, complaints and cost to serve from within a contact centre environment. The partner manager will create and nurture lasting relationships ... and B2C contact centre environments Strong commercial and contractual experience Large volume contact centres Project People is acting as an Employment Agency in relation to this vacancy...

  16. Employee Service Centre Manager

    Motherwell | £50,133 - £55,080 per year Dependant on experience | From myjobscotland

    Job Advert   Articulate Sensitive Proactive Inspirational Realistic Evaluate Do you need a new challenge in an ambitious and high performing organisation? North Lanarkshire... and innovation. We are looking for an innovative manager, who is experienced in managing customer relationships, to lead and develop our Employee Service Centre promoting the council's vision, values ... Dalziel Building, Motherwell, you will have responsibility for the Employee Service Centre, ensuring this provides a high quality, cost efficient and customer focussed service. The Employee Service Centre currently encompasses: Payroll & Pensions HR Transactional Systems Admin Business Intelligence (BI) Help Desk Recruitment With a Degree, or equivalent qualification in a relevant...