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500+ call centre jobs in Glasgow

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  1. Call Centre Advisor

    Glasgow | | From FREE CITIZENS ADVICE LIMITED

    Free Citizens Advice are looking for an experienced Call Center Advisor to join our new team. We are a London based firm who have just expanded into the Scotland region. We are looking for an... experienced Call Center Advisor to join our new team based in Scotland. We work in the legal sector and provide legal advice and assistance to the members of the public. We cover various legal sectors including debt management, immigration assistance, personal injury, conveyancing, family law and many more. Free Citizens advice are providers of advice and information. We support thousands ... or writing letters, making phone calls, or referring the client to another organization Write a summary of the clients’ problems and what action you’ve taken Look out for problems’ that are common... See more

  2. Call Centre Advisor

    Glasgow | | From FREE CITIZENS ADVICE LIMITED

    Free Citizens Advice are looking for an experienced customer service advisor to join our new team. We are a London based firm who have just expanded into the Scotland region. We are looking for an... drafting or writing letters, making phone calls, or referring the client to another organization Write a summary of the clients’ problems and what action you’ve taken Look out for problems’ that are... See more

  3. Call Handler

    Glasgow | | From FREE CITIZENS ADVICE LIMITED

    Free Citizens advice is expanding within Scotland and are looking for call handlers to work within our new department to target the Scotland region. Call handlers will be required to work from home... communication skills Confident organisational skills and attention to detail Experience in previous call handler/ call centre roles is essential Experience in call handling skills Good Microsoft IT and computer ... due to the current global ; Key Responsibilities Taking telephone calls from clients in a professional and courteous manner. To record all essential information accurately Advise the Team leader of any problems and take appropriate action as ; To preform any other relevant duties that may be dictated by the changing needs of the service Managing day to day call handlining in line with company... See more

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  5. Call Centre Team Leader

    Glasgow, Glasgow City | £12.08/annum Home Working | From Aspirare Recruitment

    Call Centre Team Leader - Home Working Role £12.08 per Hour 35 Hour Week. Do you have 12 months call centre experience as a Team Leader ? If so and you are looking for a new (Home Working... opportunity, please forward your CV to us of Call (phone number removed) for more Information. The criteria we would like to see is: * Contact Centre management experience – minimum 1 year * Able to work permanent weekend days in line with business needs (one or both days if required) * Working an 8am to 8pm rotating shift pattern, 8-4 or 12-8, 35 hours per week * Test and Trace experience (not essential but desirable) * DBS check required Excellent opportunity to use your Call Centre Team Leading experience to lead and direct a team to ensure exceptional service delivery is... See more

  6. Helpdesk Advisor

    Glasgow | £17k per year + . | From Brightwork

    Brightwork along with our well established client in Glasgow City are recruiting for Helpdesk Advisors to support their team during a peak period for the business. Working within their busy Helpdesk... Support team on full time basis with shift patterns 5 days over 7 incl weekends. Duties will include: Handling team mailbox and calls - resolving issues and reporting escalated account problems. Log information and data accurately onto the internal databases and systems Work closely with external contacts and departments to ensure completion of issues Administer back office support for the team where required The successful candidates will: Have experience working ideally within a Helpdesk environment previously. Be confident working with all MS Office packages Have great communication... See more

  7. Part Time Helpdesk Advisor

    Glasgow | £9.15 - 9.15 per hour + . | From Brightwork

    Brightwork along with our well established client in Glasgow City are recruiting for Helpdesk Advisors on an ongoing temporary basis to support their team during a peak period for the... business. Working within their busy Helpdesk Support team on a part time flexible basis. Shifts may be covering evenings, weekends and with the possibility of nightshift. Duties will include: Handling team mailbox and calls - resolving issues and reporting escalated account problems. Log information and data accurately onto the internal databases and systems Work closely with external contacts and departments to ensure completion of issues Administer back office support for the team where required The successful candidates will: Have experience working ideally within a Helpdesk... See more

  8. Customer Sales Advisor – Uddingston

    Uddingston | - £18k | From Sky

    Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself... with varied shift patterns during opening times. Monday – Sunday 08:30 – 20:00 Take calls from customers who are thinking of leaving Sky or want to make changes to their package Spend time understanding our customers’ needs during the call, to offer the best solution. Focus on selling the right package to the right customer Learn about our products, we’re fans too! What you’ll bring: Brilliant... See more

  9. Head Of Centre

    Glasgow | £38,779.00 - £42,411.00 per year | From East Renfrewshire

    Advert The successful applicant will be a highly motivated and dynamic individual with extensive experience in early years education and child care. They will lead and support staff to provide and...... See more

  10. Opos Limited Collections Agent

    Dumbarton | £17004 - £20000 | From OPOS Limited

    Opos Limited, based in Dumbarton, is an award-winning provider of financial services to clients across both the Utilities and Telecoms industry. Due to an exciting new opportunity we are looking to... · Fixed shift pattern What are we looking for? · Call centre or any telephone-based customer service experience is desirable – we will also consider retail and other customer related backgrounds ... candidates from any customer related or contact centre background. Positions are limited so please read the advert thoroughly and send your CV asap. Main criteria: · Hours - Our business currently operates ... deal with customers’ financial situation · Taking payments and setting up payment plans · Working in a fast-moving culture, dealing with a blend of inbound and outbound calls · Dealing with vulnerable... See more

  11. Appointment Setting Administrator

    Glasgow | £16500 - £18000 | From WW & J McClure

    McClure Solicitors is looking for an enthusiastic and confident individual to join our busy Glasgow City Centre office within our Appointment Setting Team. Please note that given the current... and outgoing calls. The role will also include general administration duties. The role will include but is not limited to – • Diary management using Outlook & our case management system • Personal inbox management • Inbound & Outbound calls • Liaising with other departments • Confirmation letters & emails The key skills we are looking for include – • Excellent written and verbal communication skills... See more

  12. Appointment Setting Department Manager

    Glasgow | £21000 | From WW & J McClure

    McClure Solicitors is looking for an enthusiastic and confident individual to join our busy Glasgow City Centre office to manage our Appointment Setting Team. Please note that this role will be... through both incoming and outgoing calls and email enquiries. The role will include but is not limited to – •     Diary management using Outlook & our case management system •     Inbox management •     Inbound & Outbound calls •     Liaising with other departments (internal) along with our charity partners & introducers (external) •     Confirmation letters & emails The key skills we are... See more

  13. Customer Experience Manager

    Glasgow | Up to 30000.00 per annum | From Search Consultancy

    Customer Experience Manager Do you have extensive customer service experience and a passion for problem solving? If so then this could be an amazing opportunity for someone who is looking to take... Manager. This individual should have a passion for working with all different types of people and can adapt easily to any situation. Our client requires someone who has previous call centre ... places for internal system checks for reporting suspected fraudulent activity back to the OpCo. Requirements * Minimum 1-2 years managerial experience * Customer service/call centre background ... you have what it takes to be successful within this role then please call Sherelle Graham on 07825114920 or alternatively send an email with your C.V attached to [email protected] Search is an... See more

  14. Team Leader

    Glasgow | | From Webhelp UK

    Are you ready to actively support, lead and develop a team of Customer Service Advisors through the use of feedback, coaching, training and other development activities? We are looking for fresh... faces to lead teams in Glasgow to deliver excellent customer and client satisfaction, and ensure financial success of the contact centre by effectively optimising revenue. As a Team Leader, you will ... , positive energy and sound interpersonal skills centred on coaching, communication and influencing. If you believe that hard work and diligence pay off you're sure to see those results when you apply ... centre environment or management experience in any customer-focused environment - Financial or insurance experience - Experience of consistently achieving KPIs and company standards - Ability to identify... See more

  15. Customer Service Advisor

    Glasgow | Competitive salary + Bonus | From Webhelp UK

    Our people are key to the customer experience. And the customer experience is the heartbeat of our business. If you are passionate, able to share a laugh, go the extra mile and can have fun while... looking after our customers; then come join us as a Customer Service Advisor in our city centre site in Glasgow. As a global community of passionate, fun-loving people we thrive on making a difference on behalf of the world's most exciting brands. We aim to deliver exceptional customer service in a proactive manner by taking the time to understand the needs of each customer and listen actively to evaluate what the customer requires and look for opportunities to introduce additional services. We expect a lot. But we also give a lot in return. With a salary of �18,797 plus bonus, you are also... See more

  16. Sales Administrator

    Paisley | £10.51 | From HRC Recruitment

    Are you an experienced Administrator who is looking for your next opportunity? Do you thrive in a busy environment? Are you available immediately? Position: Sales Administrator Start Date:... team who are all striving for excellent customer service. There is chance of progression and taking on more responsibility as the company continues to grow. Call Jade at HRC recruitment in Glasgow to... See more

  17. German Customer Service Advisor

    High Blantyre | £18000 - £21000 | From HRC Recruitment

    German Customer Service Representative - Lanarkshire - Salary: up to £21,000 p/a DOE Are you a fluent German speaker looking for a new opportunity in the Lanarkshire area? Do you have excellent... individually as well as within a wider team What is the day to day like? Handling all inbound customer calls via telephone and email for the German and English speaking customer base Processing customer... See more

  18. Customer Service Administrator (FTC)

    Clydebank | £18000 - £21000 | From HRC Recruitment

    Customer Service Administrator (9 Month FTC) - Glasgow - Salary up to £21,000 DOE Do you have experience working within a fast-paced, customer focussed environment? Are you keen to secure a...? Handling inbound customer queries daily, as well as making outbound calls Inputting all information into various systems, ensuring all is accurate and up to date Working to set targets and KPI's in... See more