Are you ready to actively support, lead and develop a team of Customer Service Advisors through the use of feedback, coaching, training and other development activities? We are looking for fresh... faces to lead teams in Glasgow to deliver excellent customer and client satisfaction, and ensure financial success of the contact centre by effectively optimising revenue.
As a Team Leader, you will ... , positive energy and sound interpersonal skills centred on coaching, communication and influencing.
If you believe that hard work and diligence pay off you're sure to see those results when you apply ... centre environment or management experience in any customer-focused environment
- Financial or insurance experience
- Experience of consistently achieving KPIs and company standards
- Ability to identify... See more