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Customer Services jobs in Stoke-on-Trent

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  1. Technical Customer Service Advisor

    Stoke-On-Trent | £20000 - £23000 per annum | From Ethero

    Technical Customer Service Advisor Permanent Salary - £20,000 + depending on experience Ethero Staffing are currently recruiting for a technical customer advisor for our client based in Stoke on... Trent who specialise in bespoke wooden products. This is a fantastic opportunity to join the existing customer service team on a permanent basis. This is an office based role that will incorporate using structure design / CAD software (training provided) to design items to meet customer requirements. Applicants will ideally be from a technical or joinery background. You will be responsible for: - Answering inbound sales queries and dealing with day to day sales activities - Providing technical advice to customers over the phone - Producing technical CAD drawings with 3D models...

  2. Customer Service Advisor

    Stoke-On-Trent | £16k - £18k pa | From Brampton Recruitment Ltd

    Our client is a large international manufacturing company based in the heart of Staffordshire - a global brand; They are a market leader within their industry and they have an exciting new role to... add to their existing team. Job Description: To action all incoming customer service enquiries Process payments Assist in preparing for promotions Work in a timely manner to ensure orders for products are sent out in an efficient timescale Ideally, we would like to see candidates with the following experience: Proven customer services skills Proven administration experience and skills IT conversant If someone has some experience of sales then that will be an advantage Hours: Monday to Friday, 8.30am - 5.00pm Brampton Recruitment are an independent Commercial...

  3. Customer Service Agents x 10

    Stoke-On-Trent | £8.50 - £9.50 per hour | From Hays

    TEMPORARY ONGOING - £8.35 p/h plus holiday pay - Start date Monday 12th February 2018 CUSTOMER SERVICE AGENTS - STOKE-ON-TRENT - CITY CENTRE LOCATION £17,000 ONGOING TEMP CONTRACTS - START DATE... a Customer Service Agent within the customer contact centre you will act the point of contact to the business. You will have the ability to prioritise workloads and plan you day accordingly. A strong ... of community; you will work in a close knit team and help to support each other along the way. If you work hard and ensure their customers receive great service, they will work hard to offer you an amazing career in customer service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment...

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  5. Claims Handlers / Customer Service (Insurance) / Customer Support

    Stoke-On-Trent | Excellent Salary plus Benefits | From Net-Worx (2001) Limited

    Claims Handlers / Customer Service (Insurance) / Customer Support / 1st Line Support Hanley Excellent Salary plus Benefits Over the last 5 years, our client has grown organically... service on behalf of insurers. Your role will be providing first line support to policy holders to ensure that that they receive quality customer care and support while dealing with claims and enquiries. Skills & Attributes This position will suit candidates with strong customer service experience and confident communication skills. Applicants must be competent on the telephone whilst dealing ... experience is desirable but not essential and it is more important to great at customer service! All candidates are required to have 4 GCSEs, grades C and above (inc. Maths and English) or an...

  6. Customer Service

    Crewe | £15000 - £19000/annum | From Hays Office Support

    Customer Service, Crewe Your new company Great Company, Modern, Open Plan Offices, Fast Moving and Dynamic Business. Friendly and welcoming team. Your new role The Customer Service team take... inbound calls from customers with all types of enquiry relating to their account. You are encouraged to invite feedback so that the company can continually improve their service. You will also spend half the day making outbound calls to customers to discuss the company's other products and services. Interest in other products is followed up by the sales teams you are not expected to sell. What you'll need to succeed If you have some customer service experience you should consider this a great opportunity! You don't need to have worked in a contact centre because you will receive great...

  7. Customer Services

    Fenton, Stoke-on-Trent | £8.25/hour | From Premier Placement Services

    The role will be to provide customer and colleague support 24/7 for a Distribution in the Stoke On Trent area Resource scheduling and ensuring the correct qualified colleagues are attending... right site/time etc and given the correct briefings Collation of Feedback/Implementation/Project sign off data Generation reports, problems solving and escalation process Taking Bookings Due to the contact centre being 24/7 the hours of work that need to be covered are from Sunday to Thursday between 19:00 to 7am Providing guidance and support to our own Field workforce For a list of all our current vacancies please visit our website Premier Placement Services Ltd are acting as an Employment Business for these vacancies...

  8. Technical Customer Service Advisor

    StokeonTrent | £20000 - £23000/annum | From Ethero

    Technical Customer Service Advisor Permanent Salary - £20,000 + depending on experience Ethero Staffing are currently recruiting for a technical customer advisor for our client based... in Stoke on Trent who specialise in bespoke wooden products. This is a fantastic opportunity to join the existing customer service team on a permanent basis. This is an office based role that will incorporate using structure design / CAD software (training provided) to design items to meet customer requirements. Applicants will ideally be from a technical or joinery background. You will be responsible for: * Answering inbound sales queries and dealing with day to day sales activities * Providing technical advice to customers over the phone * Producing technical CAD drawings...

  9. Customer Service Administrator

    Crewe | £18000 - £20000/annum | From Adecco

    Working for a leading, established business based on the outskirts of Crewe, my client is looking for a forward thinking, driven, strong communicator to join their small, friendly office team. You... will be responsible for dealing with inbound customer queries such as delivery & order issues, processing detailed orders, providing & typing up customer quotes, making outbound calls to prospective clients, following up on leads & lapsed quotes. You will also be updating the client database accurately, liaising with & arranging appointments for the sales reps and all other administration support as required. Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer...

  10. Customer Service Advisor

    Nantwich | - £15k-£20k | From PRS Recruiting

    Our client, a market leading procurement company, is recruiting a number of Customer Service Advisors. This is an exciting role within an innovative company with daily and monthly incentives... successful candidates will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Helping achieve this will expose the business to new leads and greater opportunities. The role holds huge responsibility therefore for will require the following requirements; Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Set up new customer accounts Direct requests and unresolved issues...

  11. Customer Service Adviser

    Crewe | £0 - £16240/annum Company Benefits | From Omni RMS

    Customer Service Adviser Crewe Fixed Term Contract 12 Months Full Time 37.5 hours Sunday (working 1 weekend in 3/4) £16,240 pa Summary My client are market leaders, working on... national level to distribute health-care products to their customer's homes within the UK. Their excellent Customer Service Adviser's strive to deliver an excellent service to all their customers, having a "can-do" attitude & will go the extra mile as a hard working team player. My client is looking for a new Customer Service Adviser to join their term on a full time basis, to help continue delivering an excellent customer service. The Role - Customer Service Adviser You will be working in my client's office based in Crewe, in a call centre environment answering mainly inbound calls...

  12. Customer Service Representative

    Crewe | | From Air Products

    At Air Products, we have been helping our customers to become more productive, energy efficient and sustainable for more than 70 years. With our atmospheric, process and specialty gases, equipment... and technologies, we supply innovative solutions to energy, environmental and emerging markets around the world. We are currently searching for an enthusiastic and self-motivated Customer Service Representative to join our highly successful Order Management Team in Crewe. This role sits within an exciting and fast paced customer driven environment in the Packaged Gases division. Under general ... Cylinders. The successful candidate is a highly organised, detail orientated and ambitious team player with considerable experience in a demanding Customer Service environment. You must be a great...

  13. inbound customer service advisor

    CW1 | £17300/annum excellent company | From Xpert Recruitment Solutions Limited

    Recruiting for January 2018 intakes We are an online customer service centre based in Crewe supplying excellent customer service to our online customers. Due to increased seasonal demands we are... recruiting 10 additional customer service advisors The role is full time with flexible shift patterns between 8am -8pm and does involve some weekend work The role Receiving inbound customer service enquiries. Resolving customer issues Providing excellent customer service Updating customer records Liaising with other departments Working as part of a team to deliver customer excellence Start date are in January & Excellent training will be provided...

  14. Customer Service Advisor - inbound

    Stoke-on-Trent | £14500 - £17500/annum OTE | From Oakland Recruitment

    My client is a well established market leader who are looking to recruit Customer Service Advisors. You will have excellent communication skills, be able to build strong rapport with... Customers to encourage loyalty and increase sales revenue ensuring the best customer experience. Full training will be given for the right candidates, experience in Customer service an advantage. Please email CVs ASAP...

  15. Customer Service Advisor

    Crewe | £15000 - £18000/annum | From Job Spot Recruitment

    Are you a talented Customer Service Advisor? Do you have a passion for delivering outstanding service? Are you looking for the next step up in your Customer Service career? If so, we may have an... a lively, well-supported team and you will have the opportunity to develop and grow whilst making an impact and difference to their clients' Customer Service experience. The hours of work are ... * Liaising with various departments to resolve customer queries, including stores, suppliers and distribution centres You will need: * Previous customer service experience e.g. Call Centre, Retail or Hospitality * Excellent communication skills, both verbal and written * Confident IT skills * Good time keeping skills * A passion for delivering exceptional customer service Benefits...

  16. Inbound Customer Service Advisor

    Crewe | £17000 - £18000/annum | From Job Spot Recruitment

    Our client a well-established family run business are looking to recruit an Inbound Customer Service Advisor to join their busy team. As part of the role you will be expected to liaise with... customers, this is a strong customer focused role and therefore excellent communication and interpersonal skill are required. The role will involve * Handling high volume of inbound calls * Dealing with customer queries * Replying to high volume of customer emails * Data entry * Ensure that all call monitored are on target The suitable candidate must be able to work in a demanding, fast paced environment and have previous customer service experience. This is a fantastic opportunity to join a growing business Hours of work Monday to Friday 9am to 5pm...

  17. Customer Service Advisor

    Stoke-on-Trent | £16700/annum | From J&L Recruitment

    J&L Recruitment are looking for exceptional customer service advisers for our growing and successful client based in Stoke-on-Trent. You will be working in a small team of customer service... and enjoy the challenge and satisfaction of ensuring customers leave feeling they have received an exceptional level of service ... advisers, dedicated to supporting customers with a variety of queries regarding the companies products. Duties are varied and wide ranging and will include dealing with warranty claims ... . You also get involved with the e-commerce side of the business by answering customer emails on Amazon and eBay. The ideal candidate will have the ability to build good rapport with the customer, make...

  18. Customer Service Advisor

    Stoke on Trent | - £15k | From Appointments Personnel

    Job title: Customer Service Advisor Permanent - January Start! 4 Weeks Full training provided Starting salary £15,057 rising to £16,500 within 18 months Our client are an award winning... growing business who are looking for a 'Customer Service Advisor' to join their team in their modern offices. As a Customer Service Advisor you will be the first point of contact for all customers, providing the best customer service on all enquires related to outstanding and new accounts. Responsibilities as a 'Customer Service Advisor' include: * Receiving inbound calls from existing ... customer service to a high standard Excellent company benefits: * Ongoing training and employee qualification * Pension scheme * Childcare vouchers and discounts on company products * Free...