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Customer Services jobs in Stoke-on-Trent

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  1. Customer Service Advisors

    Crewe | £17,300 | From Newcastle

    We are currently looking for6Customer Service Advisors to support new growthand expansion with start datesmid May. These inbound customer service roles are full time permanent and offer a salary... of £17,300 Applicants need to be fully flexible on shift patterns. WEare proud to be different and have a company culture of always putting the customer first. WEbelieve that every customer has the right to an exceptional customer service experience and always strive to provide this - no matter what it takes. WEare looking for caring, motivated individuals who go the extra mile ... through to promote a positive connection with the customer. Full training will be given on the company's services and systems but you will already be able to display the following skills/experience...

  2. Customer Service Advisor

    Crewe | £17k per year | From Uniting Ambition

    Are you passionate about providing a fantastic customer experience? Are you looking to be part of a growing and successful business? My Client is currently seeking Customer Service Execuitves... to provide great service to their UK customer base. The role Customer Service Advisor In this role you will take full ownership of your customers, you will liaise with them via phone, email & post - ensuring they are satisfied with products and services within your customer market base. Key responsibilities - Actively share updates about customers with team - Advise Sales of customers commercial queries - Carry out data entry for Customers - Production of Customer Transaction Files and Reports - Ensure all work is performed to standards SLA (Service Level Agreements), KPI...

  3. Customer Service Advisor

    Crewe | £8.97 per hour | From Morgan Jones Ltd

    Customer Service Advisor Based in Crewe Salary £8.97ph 6 Month Contract A fantastic opportunity has arisen for a Customer Service Advisor to join an exciting, fast paced and customer... interpersonal, customer focused individual to further their skills. About the Customer Service Advisor: You will be administering Customer/Agent queries, including negotiating and troubleshooting ... you multi task between Customer Services and Order Management. As the successful Customer Service Advisor you will: * Act as contact to Customer / Agents * Manage incoming internal ... a demanding Customer Service Environment * Team player with strong interpersonal skills and a positive attitude * Excellent telephone/communication skills * Customer focused * Ability to...

  4. Customer Services Administrator

    Stoke-On-Trent | £16,000 - £17,000 Per annum | From Tungate Group

    We have a new exciting opportunity. At the Tungate Group we are currently looking for a Customer Services Administrator to join our busy Customer Services team based in Cheadle, Staffordshire... sleeves, self-adhesive labels, airline bag tags, tickets and much more. About the Customer Services Administrator role This is a key role within the department which provides excellent levels of customer service, be it over the telephone via e mail or in person. Responsibilities will include working closely with our external sales team , looking after specific large accounts and their purchase ... products, at every stage from proof approvals to stock management. What we are looking for in our Customer Services Administrator We are looking for an enthusiastic, self-motivated individual...

  5. Norwegian Customer Service Advisor

    Crewe | £19k- £21k p.a. | From French Selection UK Limited

    FRENCH SELECTION UK Norwegian Customer Service Advisor Customer Service, Norwegian, Norway, Coordination, Order Processing, back office Advisor, Sales support, Manufacturing, Supply Chain... Profile: Our client is a well established company with a large international presence Responsibilities: To be the main point of contact for Norwegian speaking customers Main Duties: - Maintaining and building relationships with Norwegian speaking customers - Dealing with all customer enquiries - Internal communication with customers, sales managers, sales representatives, warehouses and manufacturing sites - Managing and following up orders - Processing invoices and all other payment documents - Communicating internally with all departments to achieve customer satisfaction...

  6. Customer Service

    Leek | 0.0000 | From Pontoon

    ROLE PROFILE ROLE TITLE: MPPI Complaint Handler - Customer Services LOCATION : LEEK PURPOSE To carry out a wide range of analysis work on MPPI complaints and business driven PPI past business... skills Capable of making appropriate complaint handling judgements Highly developed and proven customer service skills Ability to work in a highly challenging environment whilst maintaining ... review, to ensure a customer focused, efficient resolution. KEY ACCOUNTABILITIES To undertake detailed independent assessment, and provide guidance, advice and solutions to customer MPPI ... the maximum possible level of customer satisfaction, including effective customer retention. Contact customers and third parties by phone to assist in resolution of customer MPPI complaints and past...

  7. Customer Service Agent

    Newcastle under Lyme | £8.00 p hour | From Adecco SA

    Location: Newcastle-under Lyme We are now looking for Recruitment Co-ordinators to join our successful team within the Adecco Group based in Newcastle-under-Lyme. Your day to day responsibility... * Excellent team player * Strong customer service background * Strong organisation skills and attention to detail * Excellent relationship building skills with both internal and external customers Our office opening hours will be Monday to Friday 08:30 - 17:30 and you will be contracted to 37.5 hours per week. This will be a temporary position for a potential 3 months, depending on...

  8. Customer Service Advisor

    Stoke-On-Trent | £14,000 basic 20K OTE | From CV Recruitment (Staffordshire) Ltd

    Customer Service Advisor Immediate Start Hanley £14K Basic.....£20K OTE Temporary leading to Permanent A fantastic opportunity working in a customer focused environment... successful candidate will be sales and target driven, with experience in a customer service environment The Role: Working in a Call Centre environment you will be receiving calls and pro ... and confident and be motivated by customer service and up-selling. You must be passionate, enthusiastic, with the drive to give excellent customer service. The right candidate needs to have natural ... communicator and a strong team player. This is a fantastic opportunity for the right candidate. Excellent communication and customer service experience, the ability to multi task, able to work under pressure...

  9. Customer Service Agent x5

    Stoke-On-Trent | £8.19 p hour | From Brampton Recruitment Ltd

    Temporary Vacancy Job Title: Customer Service Agent x5 Hours: Office is operational between 8am - 6pm, shifts will be 8am - 4pm/ 9am - 5pm/ 10am - 6pm Salary: £8.19 per hour Location... Stoke on Trent Candidate Requirements: - Previous customer services experience both verbally and written - Good standard of education - Good standard of PC usage. Job Description: To provide a high standard of first contact/routine customer service in a variety of customer facing functions/activities, ensuring all customer contacts are dealt with and answered in a timely, focused ... . Productivity with Quality: In line with defined business expectations/requirements, maintain productivity/resolution of Customer queries whilst providing a high quality service...

  10. Customer Service

    Stoke-on-Trent | 14500.0000 | From Adecco

    Ageas are a Major Insurance company based in Trentham Lakes, with business growing they are looking for the right candidate to join their busy Customer Service team helping to provide a great... Service to their Clients The right candidate - Great Telephone manor Good IT Skills Proactive Flexible on working hours quick learner Excellent customer Service Willing to learn new skills Positive and honest Have a passion to deliver All candidate must have both a Credit check and DBS Check before starting Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer...

  11. CUSTOMER SERVICES

    Crewe | 17000.0000 | From McGregor Recruitment

    CUSTOMER SERVICES B2B - MONDAY TO FRIDAY! Our client is a very successful market leader who is recruiting for a capable and confident individual with strong Customer Service skills. You will be... outgoing and lively personality who really enjoys both Customer Services and Administration. You must also be accurate when processing information and be confident using Excel. A positive attitude is...

  12. Customer Service Agent (Sales & Service

    Stoke-On-Trent | £14665 - £15600 pa | From Brampton Recruitment Ltd

    Hours: Monday to Friday 37 ½ hours per week (3 days 9.00am - 5.00pm and 2 days 11.00am - 7.00pm) Salary: £14,664 - £15,600 per annum, realistic OTE in first year Location: Stoke on Trent,... immediately and ready for a new & challenge? Do you thrive on providing excellent customer service to customers whilst building rapport and identifying opportunities to upsell and cross sell? Solving ... role, to gain experience, develop and grow in a busy and vibrant environment. The Customer Service Agent is responsible for the handling and resolution of all of our client queries whilst ensuring ... and maintaining our customer accounts in accordance with our policies and procedures. - Identifying opportunities for sales through service. - Seeking outstanding payment from those clients identified...

  13. Customer Service Advisor

    Leek | 17800.0000 | From Capita

    Customer Service Advisors Leek £17,800 per annum Assessment Dates: Monday 8th & Tuesday 9th May About the role: We are looking for six Customer Service Advisors to join our growing Mortgage.... You will: Have strong customer service skills, an excellent phone manner and the ability to think on your feet Have a passion for supporting customers Understand the importance of financial planning ... organised approach with the ability to work efficiently to deadlines, ensuring high quality and accuracy standards Love being part of a friendly and supportive team Ideally have previous customer service ... : Customer Service, Financial Services, FS, Mortgages, Sales Advisor, Inbound, Contact Centre, Case Worker, Case Handler, and Administrator. Follow Capita on twitter @capitacareers Follow Capita on...

  14. CUSTOMER SERVICE ADVISOR

    Crewe | 8.9700 | From Adecco

    This well-established Crewe-based company is searching for a confident and enthusiastic candidate to join their growing team. You will be responsible for receiving incoming calls from customers... processing orders, preparing quotations, ensuring customers are advised of correct products, building relationships and rapport with customers, supporting external sales engineers and giving excellent customer service at all times. You will need strong PC skills, a professional attitude to work and a good telephone manner as well as a strong and consistent background on your CV. The company offers a friendly and relaxed working environment, normal office hours and opportunities to develop. Immediate start available. Email CV Adecco is acting as an Employment Business in relation...

  15. Customer Service Agent

    Crewe | 9.1000 | From Adecco

    We are currently recruiting for Customer Service Assistants who are looking for the next step in their career. Our client is a global IT support organisation with large government contracts who... is looking to recruit a number of customer service agents with excellent communication skills to join their team. You will be acting as the first point of contact for all IT queries for a large public sector organisation. Full training will be given, but applicants must have: - Excellent communication skills - Ability to speak to callers of all levels of seniority - Drive and motivation to provide excellent service even at busy times - An interest and passion for IT - Ability to learn various processes and maintain accuracy at all times - Ability to work to quality targets In...

  16. Customer Service Agent

    Crewe | 9.1000 | From Adecco

    We are currently recruiting for Customer Service Assistants who are looking for the next step in their career. Our client is a global IT support organisation with large government contracts who... is looking to recruit a number of customer service agents with excellent communication skills to join their team. You will be acting as the first point of contact for all IT queries for a large public sector organisation. Full training will be given, but applicants must have: - Excellent communication skills - Ability to speak to callers of all levels of seniority - Drive and motivation to provide excellent service even at busy times - An interest and passion for IT - Ability to learn various processes and maintain accuracy at all times - Ability to work to quality targets In...

  17. Customer Service Advisor

    Crewe | 16000.0000 | From RCM Recruitment Limited

    Our client is one of the most successful companies in Crewe and they are recruiting for a Customer Service Advisor to join their successful team working within the fastest growing department... company. The Customer Service Advisor role will involve proactively managing live accounts with focus on upselling and managing additional orders. As well as to provide excellent customer service and offer basic support where possible. Key Responsibilities of the Customer Service Advisor: ·Manage customer accounts ·Upsell and cross sell additional products where possible ·Provide outstanding customer service to all customers ·Offer basic support on products The successful Customer Service Advisor must have/be: •Strong Customer and service focus •Self-motivated team player...

  18. Customer Service Advisor

    Crewe | 17000.0000 | From Uniting Ambition

    Are you passionate about providing a fantastic customer experience? Are you looking to be part of a growing and successful business? My Client is currently seeking Customer Service Execuitves to... provide great service to their UK customer base. The role Customer Service Advisor In this role you will take full ownership of your customers, you will liaise with them via phone, email & post - ensuring they are satisfied with products and services within your customer market base. Key responsibilities Actively share updates about customers with team Advise Sales of customers commercial queries Carry out data entry for Customers Production of Customer Transaction Files and Reports Ensure all work is performed to standards SLA (Service Level Agreements), KPI (Key Performance...

  19. Customer Service Advisor

    Crewe | 0.0000 | From First Technical Recruitment

    Customer Service Advisor Crewe Contract Our client is looking for a Customer Service Advisor to work within an exciting, fast paced, Customer driven environment. Under general supervision.../Agent satisfaction and Customer Retention. The future vision of this role, having been given adequate training, will be that you multi task between Customer Services and Order Management ... ' experience in a demanding Customer Service environment Team player with strong interpersonal skills and a positive attitude Must be customer focused Excellent telephone/communication skill Ability ... must be able to administer Customer /Agent queries of varying complexity and/or volume including negotiating and troubleshooting to ensure optimum customer relations and retention. Developing...

  20. Customer Service Advisor

    Crewe | 8.9700 | From Morgan Jones

    Customer Service Advisor Based in Crewe Salary £8.97ph 6 Month Contract A fantastic opportunity has arisen for a Customer Service Advisor to join an exciting, fast paced and customer... interpersonal, customer focused individual to further their skills. About the Customer Service Advisor: You will be administering Customer/Agent queries, including negotiating and troubleshooting ... you multi task between Customer Services and Order Management. As the successful Customer Service Advisor you will: * Act as contact to Customer / Agents * Manage incoming internal ... a demanding Customer Service Environment * Team player with strong interpersonal skills and a positive attitude * Excellent telephone/communication skills * Customer focused * Ability to...