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Customer jobs in Sheffield

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  1. Customer Service Advisor

    Sheffield | | From Elevation Recruitment

    Elevation Recruitment Group are recruiting a Customer Service Representative for a manufacturing business in Sheffield. You will be the main contact between the client base and the internal teams... and will assist in the growth and development of the business. Customer Service Representative responsibilities will include: - Build, develop and grow relationships with the customer base - Manage the processing of customer orders & schedules - Work collaboratively with Purchasing, Operations, Supply Chain and the Technical teams, ensuring delivery to customer requirements - Support the sales team with the management of their individual accounts - Monitor & report on KPI's (delivery performance, contract review, customer complaints) - Escalate any issues quickly and constructively To be... See more

  2. Customer Service Advisor - Temporary

    Doncaster, South Yorkshire | 9.0000 - 10.0000 | From Brewster Partners Recruitment Group

    THE COMPANY The Brewster Partners Recruitment Group are currently working alongside a leading supplier to recruit a Customer Service Advisor on a temporary basis with the potential to go permanent... The role will be on an initial temporary basis for around 4 months. THE JOB Processing customer orders and requests Provide information about products/services Answer customer queries and resolve complaints General administration duties THE PERSON Previous experience of working within a fast paced customer service environment Team player Available to start immediately (this role will be based in the office) THE BENEFITS £9ph - £10ph DOE 42.5 hours a week, Monday - Friday Immediate start Fantastic opportunity to join a growing business with the opportunity to go permanent Brewster Partners... See more

  3. Customer Service Representative - Retentions

    Sheffield | - £23k | From Virgin Media

    Shifts: Full Time, 37.5 hours per week. Rotational shift pattern required within our opening hours: Monday – Friday 8am to 9.15pm Saturday & Sunday – 8am – 6.15pm Start Date – 24th August... lively contact centre in Sheffield which will be your permanent place of work. We want you join us as soon as possible and help us keep our customers and the country connected. The role If you’re looking to build some meaningful connections with customers by finding the perfect products for them, come and join our team of customer care specialists at our call centre in Sheffield. You’ll take phone calls from customers who are looking to cancel our service. We understand that these things happen - it may be that they’re thinking of moving to a competitor, or they might be calling to let us... See more

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  5. Customer Service Representative - Retentions

    Sheffield | - £23k | From Virgin Media

    Shifts: Full Time, 37.5 hours per week. Rotational shift pattern required within our opening hours: Monday – Friday 8am to 9.15pm Saturday & Sunday – 8am – 6.15pm Start Date – 24th August... lively contact centre in Sheffield which will be your permanent place of work. We want you join us as soon as possible and help us keep our customers and the country connected. The role If you’re looking to build some meaningful connections with customers by finding the perfect products for them, come and join our team of customer care specialists at our call centre in Sheffield. You’ll take phone calls from customers who are looking to cancel our service. We understand that these things happen - it may be that they’re thinking of moving to a competitor, or they might be calling to let us... See more

  6. Team Manager - Customer Services

    Sheffield | | From Virgin Media

    Function: Customer Contact Closing Date: 10/07/2020 Job Summary Accountable for leading, developing and motivating teams to deliver best in class customer service for new and existing customers... achieving qualitative and quantitative goals. Key Accountabilities Lead, develop and motivate the team to deliver an effective, high quality customer experience aligned with our values and purpose Set high standards of performance identifying and resolving constraints Monitor adherence to resource plan to ensure service level standards Identify and pursue opportunities to maximise customer value and revenue generation through service and sales Identify customer impacting issues and challenges and recommend revised working practices and processes Drive compliance to policies Manage to agreed... See more

  7. Customer Service Executive

    Chesterfield | | From Brewster Partners

    Location: Chesterfield, Derbyshire Salary: £17,000 -£24,000 pa + 25 days holiday / pension / bonus / parking Reference: GH / 10669 Job Type: Permanent Sector: Office Closing date: ... 14/07/2020 The company Brewster Partners are delighted to be working with an employer of choice in Chesterfield for a Customer Service Executive. My client is looking for someone who can look ... customer service at all times within the existing managed support customer base. The Customer Service Executive will be required to work closely with the Account Management Team and the New Business ... information regarding infrastructure age and performance as well as ticket reports. To work with the Service Desk to ensure that incidents are dealt with efficiently and customer expectations are managed... See more

  8. Customer Service Assistant

    Rotherham, South Yorkshire | 0.0000 | From Tesco

    About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that... brings this to life. In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one. As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. You will need Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family... See more

  9. Customer Service Assistant

    Doncaster, South Yorkshire | 0.0000 | From Tesco

    About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that... brings this to life. In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one. As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. You will need Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family... See more

  10. Customer Service Advisor Team Leader – Contact Centre Agent Supervisor (AWDO-P5574

    Shirebrook | £23,000.00 - £23,000.00 Year | From AWD online

    Customer Service Advisor Team Leader / Contact Centre Agent Supervisor who has excellent management and leadership skills with an experienced and varied customer service background is required for... OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor Team Leader / Contact Centre Agent Supervisor who has excellent management and leadership skills with an experienced and varied customer service background. Working as the Customer Service Advisor Team Leader / Contact Centre Agent Supervisor you will be an experienced customer service professional and will lead a division in the department. The Company is searching for someone who will manage all forms of customer contact and drive the performance of the Call Centre Advisors in your team. You will be directly... See more

  11. Customer Services Team Leader (Manufacturing

    Sheffield | | From Brewster Partners

    Location: Sheffield, South Yorkshire Salary: £23,000 - £25,000 pa + excellent benefits package Reference: SC / BBBH11481 Job Type: Permanent Sector: Other Business Support Closing date: ... 23/07/2020 The company Working in partnership with a leading manufacturer in Sheffield, Brewster Partners welcome applications from experienced Customer Service Team Leaders to manage and coach ... employer of choice! The job This is a brand new position for an experienced Team Leader to head up the Customer Service team. Leading a team of 3, you will demonstrate a motivational, can do attitude in order to drive the team forward through a period of change and service improvement to provide the highest level of customer satisfaction. Duties & Responsibilities include: Managing a long standing... See more

  12. Customer Service Co-ordinator

    Sheffield, South Yorkshire | 19000.0000 - 21000.0000 | From Elevation Recruitment Group

    Elevation Recruitment Group are recruiting a Customer Service Administrator on behalf of a highly reputable, people orientated, national construction business. This is an exciting opportunity for an... experienced customer service professional to join an established team based in Sheffield to help continue the businesses rapid growth. The purpose of the role is to provide an outstanding level of customer service and ensure that the customer's experience with the business is always to the highest standard. The successful candidate will be dealing with a wide portfolio of customers and providing accurate reporting and analysis to the business. Responsibilities will include; - Monitoring and responding to all customer related mailbox queries within agreed timescales - Maintaining... See more

  13. Customer Retention Manager

    Rotherham, South Yorkshire | 35000.0000 - 40000.0000 | From Elevation Recruitment Group

    Elevation Recruitment Group are currently recruiting on an exclusive basis with a key client based in Rotherham in their search for a Retention Manager. This is a newly created position reporting... into the Head of Operations and is pivotal in the growth of the business. The successful candidate will have previous experience in working within a strategic role where customer retention and customer loyalty is key and will be able to demonstrate successful delivery of results. Ideally you will have worked within the Telecomms or Utliity sector and possess good people management experience, either as the direct Manager of a team or via project management driving change across a business Duties include: - Full strategic development and implementation of the customer retention's process... See more

  14. Customer Service Advisor

    Doncaster, South Yorkshire | 0.0000 | From Venatu Consulting Ltd

    Customer Service Advisor Doncaster Permanent £20,000 to £22,000 pa Venatu Recruitment Group are delighted to be working with a local manufacturing business in the heart of Doncaster who are looking... to recruit an experienced Customer Services Advisor to join their busy team on a full-time permanent basis. The successful candidate will be given the opportunity to show their leadership skills by ... Communication is key as you will work with internal departments to ensure that customer orders are manufactured in an expedient manner and meet customer expectations Using your previous experience within customer services naturally you will be able to develop a rapport with Customers, with regular contact via email and telephone ensuring they are kept informed and their needs are me Using your own initiative... See more

  15. Customer Service Advisor

    Rotherham, South Yorkshire | 18137.0000 | From Venatu Consulting Ltd

    WORKING FROM HOME TEMPORARILY Customer Service Executive Permanent Position Rotherham £18137 per annum Our client is based in Rotherham and immediately require customer service advisers who have... experience in delivering first class customer care and a proactive approach to building relationships & resolving queries. This business is currently going through a rapid period of expansion ... available in the office Location - Rotherham, excellent public transport links or free parking THE ROLE: Provide a 'right first time' resolution across all social media platforms Deal with customer queries, ensuring that regular updates are provided Handle all escalated customer complaints, via a variety of mediums, phone, email, social media Ensure that all customer complaints are contacted and resolved... See more

  16. Inbound Customer Service Representative

    Sheffield, South Yorkshire | 18137.0000 | From Search Consultancy

    Inbound Customer Service - Gas and Electric Sheffield - Permanent £18,000 plus commission 1st July start date Monday - Friday If you have Utilities experience and live in Sheffield we want to hear... from you!! Search Consultancy is proudly working with a local business to recruit a number of Inbound Customer Service Representatives for a Utilities provider. You MUST have experience within Gas and Electric to be considered for this position. We may ask you to work from home to start off with but this will be assessed before the start date. The successful Inbound Customer Service Representative will be responsible for: * Taking inbound calls from customers looking to review their energy * Dealing with all complaints and queries that may arise * Updating account information * Searching... See more

  17. Customer Champion

    S2, Sheffield, South Yorkshire | | From Rank Group

    Company Description The Rank Group are known through our iconic brands; Mecca Bingo and Grosvenor Casinos. We employ almost 11,000 people across our brands, in roles ranging from Casino Croupiers,... retail (club and casino venues), online and mobile. We are always changing and always innovating. Our Customer Solutions Hub is based in the heart of Sheffield, with beautiful views of Victoria Quays ... you looking to work outside of the normal Monday to Friday, 9 to 5? Are you a friendly and enthusiastic person? Do you have great communication skills and a passion for excellent customer service ... /studies. Please note; these roles are available on a full time basis. Due to our ever-increasing Customer-base, we are now looking for several Customer Champions/Customer Advisors to be based in our... See more

  18. Customer Advisor

    S40, Chesterfield, Derbyshire | | From Ultimate Banking

    Our client, a well-known local financial services brand, is looking to add to their high performing customer service team based in Chesterfield. This is a branch-based role where you will be... development of their staff * Staff and customer well-being are at the top of their priority list * They have not furloughed any staff The ideal candidate will have: * Excellent communication skills – both written and verbal * Have five GCSE’s or equivalent including Maths and English * At least one years’ customer service experience * A desire for continuous learning Key aspects of the role: * To provide a high standard and quality of customer service. * Active and positive promotion of the business and its products and services * High quality administration... See more

  19. Customer Service Lead

    Sheffield Customer Services | | From Forticrete

    Ibstock plc is a market leading manufacturer and partner of choice for innovative clay and concrete building products, building the face of Britain for over 200 years. We’re no ordinary...) and infrastructure. Many of our long-standing customer relationships have lasted over 40 years. Our customer focus is based on quality, service and consistency and our service-led ethos is one of the key drivers in the growth of our market share over the past 10 years. We are currently Recruiting for a Customer Service Lead to join our Forticrete Team on our Customer Service Site in Sheffield, South Yorkshire. Key Responsibilities: Actively participate in the day-to day customer service order processing, calls and Transport functions. Line manage and lead the teams to improve... See more

  20. Customer Service Advisor

    Sheffield, South Yorkshire | £18000 - £21000/annum | From Elevation Recruitment Group

    Elevation Recruitment Group are recruiting a Customer Service Representative for a manufacturing business in Sheffield. You will be the main contact between the client base and the internal teams... and will assist in the growth and development of the business. Customer Service Representative responsibilities will include: - Build, develop and grow relationships with the customer base - Manage the processing of customer orders & schedules - Work collaboratively with Purchasing, Operations, Supply Chain and the Technical teams, ensuring delivery to customer requirements - Support the sales team with the management of their individual accounts - Monitor & report on KPI's (delivery performance, contract review, customer complaints) - Escalate any issues quickly and constructively To be... See more

  21. Customer Retention Manager

    Rotherham, South Yorkshire | | From Elevation Recruitment Group

    Elevation Recruitment Group are currently recruiting on an exclusive basis with a key client based in Rotherham in their search for a Retention Manager. This is a newly created position reporting... into the Head of Operations and is pivotal in the growth of the business. The successful candidate will have previous experience in working within a strategic role where customer retention and customer loyalty is key and will be able to demonstrate successful delivery of results. Ideally you will have worked within the Telecomms or Utliity sector and possess good people management experience, either as the direct Manager of a team or via project management driving change across a business Duties include: - Full strategic development and implementation of the customer retention's process... See more