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  1. Customer Ambassador

    | | From Great Western Railway

    Who we are: GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across the South West of England. We aim to... transform the way people think about rail travel by setting a new standard - a better experience for our customers. Together we will restore the railways as a very special way to travel - relaxing, fast, efficient, friendly and fun. About the team You will be part of a multilingual and diverse team, who are passionate about delivering for our customers. They work together, using their varied skill-set, to resolve customer issues and ensure the best possible experience for our passengers. About the job It takes a special kind of person to be customer facing at a busy railway station with... See more

  2. Customer Support

    Cardiff | From £18,000 to £20,000 per annum | From Yolk Recruitment

    Customer Support (Part time) Calling all Cardiff based University students. Are you looking to pick up some part time hours alongside studies ? Are you available to work evenings and weekends on... a shift basis? Then please apply today. This is what you’ll be doing This newly created customer service role is for a brand new start-up company who have recently opened up an office in Cardiff city centre. They are looking for someone to join on a part time basis to help them provide world-class customer support. Helping customers with all enquires including troubleshooting, product information and any other technical issues that may occur Processing customer applications Working efficiently to ensure all customers receive replies to their enquires in a speedy and professional... See more

  3. Customer Ambassador

    Cardiff, South Glamorgan | 29000.0000 - 30000.0000 | From FirstGroup

    Who we are: GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across the South West of England. We aim to... transform the way people think about rail travel by setting a new standard - a better experience for our customers. Together we will restore the railways as a very special way to travel - relaxing, fast, efficient, friendly and fun. About the team You will be part of a multilingual and diverse team, who are passionate about delivering for our customers. They work together, using their varied skill-set, to resolve customer issues and ensure the best possible experience for our passengers. About the job It takes a special kind of person to be customer facing at a busy railway station with... See more

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  5. Customer service manager

    Cardiff | £30000.00 - £31000 per annum | From Hays

    Customer service manager - 12 month fixed term contract - Cardiff -£30k Your new company You will be joining a highly professional and dynamic organisation who are a market leader in their... field and a company who have an excellent reputation for customer service support. Your new role You will be working on a face to face bases with customers of the business assisting them with any customer service based queries. You will also be attending arranged meetings with customers to build and maintain premium relationships. What you'll need to succeed The company are looking for someone with a track record of providing excellent face to face customer service to customers, whether this is within a retail capacity or have experience in a customer engagement role. What... See more

  6. Customer Service Advisor

    Newport | £9.83 per hour | From Pertemps

    Customer Service Advisor Location: Newport Pay Rate : £9.83/hour Our client has been supporting customers, communities and businesses in the UK for over 320 years and have been named on... become a part of this journey and make a real difference to the Group's customers. JOB ROLE: An initial 6 month temporary role with the long term potential to become a permanent team member. You will ... : Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business Complete telephony, digital and admin based tasks to service customer queries Take ownership of customer problems, solving them at first point of contact and escalate when required Take ownership of personal development and training, through regular review of performance... See more

  7. Customer Service Assistant

    Cardiff | | From CTD

    Customer Service Assistant - Ceramic Tile Distributors (CTD) - Cardiff, South Glamorgan CTD are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' four years running! (2016-2019... Ceramic Tile Distributors (CTD) are the UK's number one supplier to the professional tile community, consistently delivering high quality ceramics and exceptional customer service alike. So if you're passionate about first class service and looking for a new and fresh challenge to get stuck into, then look no further! We have an exciting opportunity for an ambitious and dedicated Customer Service Assistant to join our CTD Cardiff team. By providing first class customer service, both on the counter and over the phone, you'll help maximise profitability and sales for the branch... See more

  8. Customer Service Administrator

    Cwmbran | Up to £8.50 per hour | From Hays

    Customer Service Administrator Your new company Your new company is a global manufacturing organisation looking for a Customer Service Administrator to join their team on a temporary to... permanent vacancy. Your new role You will be working as part of a fast paced team as a Customer Service Administrator. Your responsibilities will include processing orders, forms and applications. You will perform order book management and production verification. Maintain records of customer interactions and transactions, recording details of enquiries, comments of complaints and action taken. You will respond to requests and resolve issues where needed.You will prepare shipping and customs documentation. What you'll need to succeed Previous experience in similar role... See more

  9. Customer Service Administrator

    Newport | £9 per hour | From Pertemps

    Customer Service Administrator Location: Newport Pay Rate: £9.00 per hour Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making... real difference, this role could be for you. They have been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customer. Job role: Working within the Claims Administration department co-ordinating all enquiries for new and existing claims. Acting as the first response switchboard ... a daily basis Answer customer calls in a timely and professional manner Ensure all Inbound claim customer call activity is handled in accordance with agreed quality and service level standards... See more

  10. Customer Service - CF

    Cardiff | £9.62/hour | From Adecco

    Adecco have an opportunity to work as a customer service adviser based in Cardiff Contract type: Temp Location: Cardiff £9.62 per hour Hours - 37.5hrs - shift Rota (Opening hours - 8am - 8pm Mon... - Fri, 8am - 5:30pm Saturday). DBS and 3 years written refs required prior to start. Role Overview Our clients service point is an integral part of the application process for customers making a UK Visa and immigration application. The successful candidates will be part of a team providing a face to face service to customers during the application process. The service operates over 6 days ... delivering excellent customer service, work effectively as a member of a team, have good problem solving skills, excellent record keeping and a desire to go the extra mile. Key Responsibilities n To... See more

  11. Customer Service Events Assistant

    Cardiff | £17,000-£25,000, ote, bonuses | From Bamboosh

    Customer Service Events Assistant Immediate Start; Full Time Cardiff Fun Working Environment | No Experience Needed | Full Training Provided  Are you looking for a role where... and are keen to get experience while being in a fun  environment, this Customer Service Event Assistant role could be what you are looking for! At Bamboosh we’re looking for individuals that are excited ... exceptional customer service and events into one dynamic role.  As a  Customer Service Event Assistant  you will be involved in: Face to face customer service & sales Dealing with clients & customers ... marketing and sales channel in Cardiff, able to provide a constant supply of profitable customers and great retention to our clients... See more

  12. Customer Service Administrator

    Pontypridd | Up to £16500 per annum | From Red Recruitment

    Are you an experienced administrator? Do you enjoy working in a customer focused environment? An exciting new opportunity has come up working as a Customer Service Administrator for a rapidly... the opportunity for you! About the role: Representing the company as a customer service administrator, you will be expected to work efficiently within a busy environment. You will be communicating with customers and dealing with their queries or complaints, so you must be able to effectively handle a variety of different scenarios. You must create a positive experience for the customer, so having a passion for providing great customer service is vital. This role is on a full-time basis. Experience within customer service is desirable, but not essential. Key Responsibilities of a Customer... See more

  13. Customer Advisor

    Newport | | From Boots

    Job Description The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers... Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion. What you'll be doing day to day. Listen to our customers, it's the first step to providing a great experience and we love how passionate our customers are about our brand. Put our customers at ease. You'll get to know our fantastic products, recommending items that they hadn't... See more

  14. Customer Advisor

    Llantrisant | | From Boots

    Job Description The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers... Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion. What you'll be doing day to day. Listen to our customers, it's the first step to providing a great experience and we love how passionate our customers are about our brand. Put our customers at ease. You'll get to know our fantastic products, recommending items that they hadn't... See more

  15. Customer Advisor

    Cardiff | | From Boots

    Job Description The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers... Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion. What you'll be doing day to day. Listen to our customers, it's the first step to providing a great experience and we love how passionate our customers are about our brand. Put our customers at ease. You'll get to know our fantastic products, recommending items that they hadn't... See more

  16. Customer Service Director

    Cardiff | £50000 - £60000/annum caer, bonus & benefits | From Page Personnel

    Do you have experience managing multiple customer service teams? Are you a strong leader that can drive change and transformation? If so, please apply with your CV. Client Details The client... Multi million turnover manufacturing organisation - Currently going through a growth phase and needs new direction and change management in the sales and customer service function - Market leader ... the Customer Service function - Create regular touch points for all levels through the customer service function - Build strong working relationships with key internal stakeholders - Create and execute a service strategy to deliver excellent customer service - Produce reports on sales performance, margin analysis, current markets and order pipelines Profile The ideal candidate: - MUST have... See more

  17. Customer Service Manager

    Cardiff, South Glamorgan | 30000.0000 - 40000.0000 | From Customer Management Resourcing

    Customer Service Manager Cardiff £30,000 - £40,000 We are proud to be working with a leading Fintech brand. They are opening a new site in Cardiff, expanding from their head office in London. This... doing something right as they are under 5 years old, have an impressive customer base both B2B and B2C, and already have multiple awards! They are looking for a Customer Service Manager to build ... exciting opportunity to bring your knowledge and skills of managing a customer service contact centre, but in a company that gets things done, and done quickly! (no corporate red tape here) Sounds interesting? Let’s check you have the required experience; Experience in leading customer service teams in a 24/7 contact centre environment Banking or Finance experience desirable Strong people... See more

  18. Customer Services / Administration

    Cardiff | £25000 - £30000/annum Plus bonus | From Focus Resourcing

    We are currently recruiting for a Customer Services / Administrator to effectively manage customer enquiries and quotation requests and to provide superior customer service for enquiries. Based in... St Mellons area. Main Purpose of Role: Coordination of the customer services and order processing activities within the sales office, ensuring all orders and complaints are processed promptly to the satisfaction of the customer. Main Responsibilities: Answering telephone calls from customers Field and log and customer concerns/complaints Process customer orders checking all relevant data is added for order input Complete all daily disciplines Order management and resolution Liaise with dispatch department to resolve delivery issues Liaise with customers re delays due to manufacture/stock... See more

  19. Senior Customer Service Administrator

    Cardiff | | From Carbon 60

    Senior Customer Service Administrator Cardiff We work closely with a company who provide a range of retailers with a single source service for all their goods not for resale. Supporting some... household names, they are looking to recruit a Senior Customer Service Administrator with a background of customer service and supplier liaison with experience of analysing data to monitor trends. Manufacturing, logistics or retail industry experience would be beneficial. The role Manage key customer accounts including order processing, and progress chasing on behalf of the customer Liaising with internal departments including purchasing and logistics Analysis of customer stocks and behaviours to enable forecasting, Negotiating with suppliers The ideal candidate will have strong excel... See more

  20. Customer Service Advisor

    Clevedon | - £16k | From Signature Recruitment

    We are currently recruiting for a Customer Service Advisor to work in a busy company in North Somerset on a temporary basis. This is a great opportunity to use existing customer service skills in... fun and sociable environment. Working for an IT company, a Customer Service Advisor's responsibilities will include: Answering inbound calls from customers and business clients, advising ... Provide updates to customers regarding progress of solutions Coordinate engineers to visit sites Escalate priority and technical issues to senior members of staff Undertake other tasks as required by management from time to time This temporary Customer Service Advisor role is starting in August for 8 weeks and would suit a switched on candidate who is keen to learn new skills... See more

  21. Customer Ambassador

    Cardiff | | From Great Western Railway

    Job Description Who we are: GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across the South West of... England. We aim to transform the way people think about rail travel by setting a new standard - a better experience for our customers. Together we will restore the railways as a very special way to travel - relaxing, fast, efficient, friendly and fun. About the team You will be part of a multilingual and diverse team, who are passionate about delivering for our customers. They work together, using their varied skill-set, to resolve customer issues and ensure the best possible experience for our passengers. About the job It takes a special kind of person to be customer facing at a busy... See more