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300+ call centre jobs in Cardiff

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  1. Call Centre Manager

    Central, , United Kingdom | | From Vetro Recruitment

    Call Centre Manager Permanent Cardiff Working hours Monday Friday Salary £25,000 + bonus Are you passionate about Customer Services? Do you have experience of managing a team? Do you always... keep Customer experience at the forefront of your mind? My client is currently looking for an experienced Call Centre Manager to join their Customer Service team, in order to lead from the front, ensuring that all Advisors provide the highest level of customer service and best practice to all customers. This is an exciting opportunity for a Manager to join a busy and growing team you will be rewarded with some great benefits, including NO WEEKEND WORKING! Responsibilities will include, but arent limited to; Ensuring the team deliver the highest level of customer service at all times... See more

  2. Inbound Call Centre Advisor

    Central, , United Kingdom | | From Red Dot Recruitment

    Inbound Call Centre Advisor Cardiff City Centre located Hours: Monday ? Sunday (flexible between 8am -10pm) Salary: £17,076 basic + bonus' (Realistic OTE £23,000) We are currently seeking... Inbound Call Centre Advisors to fill Call Centre positions within a massively evolving company in Cardiff. The ideal candidate will preferably possess a minimum of 6 months experience in a call centre, and/or sales environment. Responsibilities of the Call Centre Advisor / Call Centre Agent ? Handle inbound sales calls from new and existing customers ? Building great ... existing customer information ? Follow up customer calls where necessary Requirements of the Contact Centre Advisor / Call Centre Agent ? Experience in a call centre and/or... See more

  3. Call Centre Manager

    Caerphilly | £35000 - £40000/annum | From Brook Street UK

    Would you like to work for an insurance company based in Caerphilly, if so we have an exciting role for a Call Centre Manager on a Full Time basis. Responsibilities We are recruiting for a Call... Centre Manager to join the Insurance team in Caerphilly. You will be required to have experience as a Contact Centre Manager. Duties * Motivate, coach and develop all team members. * Manage the team KPI'S and deliver exceptional Performance. * Conduct annual appraisals, setting and agreeing sales objectives and targets. * Demonstrate the ability to engage with all members of the business ... * Contact Centre Manager experience is essential for this role. * Proven Experience of people development and coaching. * Excellent questioning skills and the ability to maximise on sales opportunities... See more

  4. Call Centre Manager

    Caerphilly | | From Brook Street

    Job Description Would you like to work for an insurance company based in Caerphilly, if so we have an exciting role for a Call Centre Manager on a Full Time basis. Responsibilities We are... recruiting for a Call Centre Manager to join the Insurance team in Caerphilly. You will be required to have experience as a Contact Centre Manager. Duties * Motivate, coach and develop all team members. * Manage the team KPI'S and deliver exceptional Performance. * Conduct annual appraisals, setting and agreeing sales objectives and targets. * Demonstrate the ability to engage with all members ... role * Contact Centre Manger experience is essential for this role. * Proven Experience of people development and coaching. * Excellent questioning skills and the ability to maximise on sales... See more

  5. Call Centre Manager

    Cardiff, South Glamorgan | 25000 | From Vetro Recruitment

    Call Centre Manager Permanent Cardiff Working hours - Monday - Friday Salary £25,000 + bonus Are you passionate about Customer Services? Do you have experience of managing a team? Do you always... keep Customer experience at the forefront of your mind? My client is currently looking for an experienced Call Centre Manager to join their Customer Service team, in order to lead from the front, ensuring that all Advisors provide the highest level of customer service and best practice to all customers. This is an exciting opportunity for a Manager to join a busy and growing team - you will be rewarded with some great benefits, including NO WEEKEND WORKING! Responsibilities will include, but aren't limited to; Ensuring the team deliver the highest level of customer service at all times Drive... See more

  6. Call Centre Manager

    Cardiff | £25000/annum Bonus + excellent benefits | From Vetro Recruitment

    Call Centre Manager Permanent Cardiff Working hours - Monday - Friday Salary £25,000 + bonus Are you passionate about Customer Services? Do you have experience of managing a team? Do... always keep Customer experience at the forefront of your mind? My client is currently looking for an experienced Call Centre Manager to join their Customer Service team, in order to lead from the front, ensuring that all Advisors provide the highest level of customer service and best practice to all customers. This is an exciting opportunity for a Manager to join a busy and growing team - you will be rewarded with some great benefits, including NO WEEKEND WORKING! Responsibilities will include, but aren't limited to; * Ensuring the team deliver the highest level of customer service at... See more

  7. Call Centre Manager

    Cardiff | | From Vetro Recruitment Ltd

    Job Description Call Centre Manager Permanent Cardiff Working hours - Monday - Friday Salary £25,000 + bonus Are you passionate about Customer Services? Do you have experience of managing a team... Do you always keep Customer experience at the forefront of your mind? My client is currently looking for an experienced Call Centre Manager to join their Customer Service team, in order to lead from the front, ensuring that all Advisors provide the highest level of customer service and best practice to all customers. This is an exciting opportunity for a Manager to join a busy and growing team - you will be rewarded with some great benefits, including NO WEEKEND WORKING! Responsibilities will include, but aren't limited to; * Ensuring the team deliver the highest level of customer service at... See more

  8. Call Co-ordinator

    Cardiff | Basic salary £17000.00 + OT | From Petrie Recruitment

    Contract Type: Permanent Salary: Basic salary £17000.00 + OT Job Elements: - · To co-ordinate and manage all field service engineer visits to customer sites and to... ensure that they provide the level of service required to meet the contractual requirements of the customers · Complete call incident reports, detailing field service engineers’ involvement in sensitive calls for management and customers as required. · Update and maintain the company database. · Prepare the necessary call statistics and assist in the generation of monthly measurements. · Complete customer satisfaction calls on each closed field service engineer visit. · Complete daily shift handovers to pass issues to colleagues and shift engineers... See more

  9. Call Co-ordinator

    Cardiff, South Glamorgan | 17000 | From Petrie Recruitment

    Contract Type: Permanent Salary: Basic salary £17000.00 + OT Job Elements: - ·To co-ordinate and manage all field service engineer visits to customer sites and to ensure that they provide the... level of service required to meet the contractual requirements of the customers ·Complete call incident reports, detailing field service engineers’ involvement in sensitive calls for management and customers as required. ·Update and maintain the company database. ·Prepare the necessary call statistics and assist in the generation of monthly measurements. ·Complete customer satisfaction calls on ... grade ·Experience in dealing with customer enquiries and requests for further information ·Experience of scheduling appointments ·Experience of call logging and database administration Petrie... See more

  10. Call Co-ordinator

    Cardiff, South Glamorgan | - £17k | From Petrie Recruitment

    Contract Type: Permanent Salary: Basic salary £(phone number removed) + OT Job Elements: - ·To co-ordinate and manage all field service engineer visits to customer sites and to... ensure that they provide the level of service required to meet the contractual requirements of the customers ·Complete call incident reports, detailing field service engineers’ involvement in sensitive calls for management and customers as required. ·Update and maintain the company database. ·Prepare the necessary call statistics and assist in the generation of monthly measurements. ·Complete customer satisfaction calls on each closed field service engineer visit. ·Complete daily shift handovers to pass issues to colleagues and shift engineers... See more

  11. Technical Call Vetting Engineer

    Cardiff | From £21,000 to £26,000 per annum | From Petrie Recruitment

    Salary: £21-26,000 Contract Type: Permanent Job Elements: - · Working with customers to remotely diagnose and rectify faults logged on customers’ equipment to... ensure full functionality according to manufacturer’s specifications. · Where a remote fix is not possible, to identify, order and monitor parts required by a field service engineer onsite. · Providing first line support to a range of customers and logging calls with resolver groups if unable to provide a fix. · Provide technical support to field service engineers on a broad range of IT equipment. · Keeping customers informed at all times of progress of work. · Work to successful KPI targets set by the Team Leader. The ideal candidate will have... See more

  12. Technical Call Vetting Engineer

    Cardiff, South Glamorgan | 21000 - 26000 | From Petrie Recruitment

    Salary: £21-26,000 Contract Type: Permanent Job Elements: - ·Working with customers to remotely diagnose and rectify faults logged on customers’ equipment to ensure full functionality according to... manufacturer’s specifications. ·Where a remote fix is not possible, to identify, order and monitor parts required by a field service engineer onsite. ·Providing first line support to a range of customers and logging calls with resolver groups if unable to provide a fix. ·Provide technical support to field service engineers on a broad range of IT equipment. ·Keeping customers informed at all times of progress of work. ·Work to successful KPI targets set by the Team Leader. The ideal candidate will have: ·Experience of dealing with customers directly. ·PC and peripheral equipment hardware... See more

  13. Part Time Call Handler

    NP20, Newport, Gwent | £8.60 - £11.10/hour Overtime available | From Smart Solutions Wales

    smartpro have an opportunities for part time Call Handlers working for a leading private hire operator based in Newport Due to the shift patterns own transport is desirable. The purpose of this... position is to provide exceptional levels of customer service by answering incoming calls, processing bookings, dealing with enquiries and processing feedback. Key Responsibilities & Tasks: * Responding promptly and courteously to telephone bookings to all customers, capturing accurate information in a timely manner * Delivering an excellent service whilst meeting and exceeding company targets to drive customer satisfaction * Processing all bookings and communicating efficiently and accurately using the iCabbi booking system * Accurate and efficient processing of cash, card and account... See more

  14. Technical Call Vetting Engineer

    Cardiff, South Glamorgan | £21000 - £26000/annum £21-26,000 | From Petrie Recruitment

    Salary: £(phone number removed) Contract Type: Permanent Job Elements: - ·Working with customers to remotely diagnose and rectify faults logged on customers’ equipment to ensure... full functionality according to manufacturer’s specifications. ·Where a remote fix is not possible, to identify, order and monitor parts required by a field service engineer onsite. ·Providing first line support to a range of customers and logging calls with resolver groups if unable to provide a fix. ·Provide technical support to field service engineers on a broad range of IT equipment. ·Keeping customers informed at all times of progress of work. ·Work to successful KPI targets set by the Team Leader. The ideal candidate will have: ·... See more

  15. Children's Centre

    Cardiff, South Glamorgan | 60 - 70 | From Empowering Learning

    Are you a committed and enthusiastic person who is passionate about working with young children? Do you have a nurturing and caring personality and want every child to achieve their full... potential? If so, we would love to hear from you! We are partnered with a number of Children centres in Cardiff and can offer daily work for motivated, trainee nursery assistants looking for their first step into an early years setting. Our children centres speak promote the use of Welsh language and are keen to welcome Welsh Language speakers - but it isn't essential. However, a proactive "can do" approach is a must. In return, when working with Empowering Learning Ltd you will benefit from; * Training and mentoring at a leading Early Years centre * An honest and friendly approach by our... See more

  16. Centre Administrator

    Cardiff | | From Jones Lang LaSalle Incorporated

    Job Description Centre Administrator, Mermaid Quay Shopping Centre (Maternity Cover, 9 month fixed term contract) Objective of the Role The Centre Administrator (CA) will be responsible for... providing general administrative support to the Centre Manager (CM). Duty management responsibilities and acting as the JLL site manager in the absence of the CM, whilst also working closely with the FM Service Providers you will provide administrative support to the team and maintain the smooth running of the centre management office. Team Structure The CA will report to and seek direction from the Centre Manager, taking guidance as appropriate. The CA will also work closely with the client team including the property manager, surveying executive and accounts team. Key Responsibilities... See more

  17. Centre Manager

    Cardiff, South Glamorgan | £27000/annum Plus Bonus | From Matthew Blair Solutions

    Maximising sales and income Proactive marketing Creating and maintaining a vibrant workplace environment for our customers Ensuring agreed key performance objectives are being met Completing all...... See more

  18. Service Desk Call Handler temp

    Cardiff, South Glamorgan | 9.2300 | From Focus Resourcing

    Our client, an industry leader in their sector is looking to recruit for a Service Desk Call Handler on a temporary week by week basis within its established busy team based in central Cardiff... information with which to resolve problem Close outstanding calls when completed or book follow-up calls as appropriate Provide Administration duties to assist in the running of the Cardiff Office... See more

  19. Contact Centre Manager

    Cardiff | £40000/annum | From RWR Recruitment Ltd

    RWR Recruitment are seeking a Call Centre Manager to join a growing and reputable company on a full time, permanent basis. The ideal candidate will lead and motivate a diverse contact centre to... and have previously ran a call centre team under FCA regulations prior. In return the company will fully reward your hard work as they invest in their employees. Essential skills for the Call Centre Manager ... of driving performance improvement * Conduct annual appraisals and setting objectives with directors * Develop a performance orientated culture * Experience as a call centre manager * Previous ... call centre would be an advantage If you are looking to join a growing firm with great employee engagement please apply with your CV and we will be in touch regarding the next stages... See more

  20. Contact Centre Manager

    Cardiff | | From RWR Recruitment

    Job Description RWR Recruitment are seeking a Call Centre Manager to join a growing and reputable company on a full time, permanent basis. The ideal candidate will lead and motivate a diverse... experience and have previously ran a call centre team under FCA regulations prior. In return the company will fully reward your hard work as they invest in their employees. Essential skills for the Call Centre Manager: * Ability to motivate, coach and develop team members * Significant experience gained managing a large, complex Customer Service and/or Sales operation and clearly a demonstrable track record of driving performance improvement * Conduct annual appraisals and setting objectives with directors * Develop a performance orientated culture * Experience as a call centre manager... See more