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Customer jobs in Oxford

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  1. Customer Service

    Oxford | From £22,000 to £28,000 per annum | From Venture Recruitment Ltd

    Want to join an employee centred business Want to join a growing UK based company Excellent employee benefits and progression The Role - Customer Service Executive As... part of our consumer facing business, we are looking for an experienced Customer Service Executive. The candidate needs to be an expert in providing world class customer service and be able to help and support every customer. What we are looking for: Customer service experience Exceptional individuals Passion for exceeding customer expectations Sales experience Prior debt collection experience Can thrive in a fast paced environment Energy and passion in everything they do Can do attitude You will be responsible for driving the customer journey by pro... See more

  2. Customer Service Administrator

    Oxford | £23000 - £25000 per annum | From Manpower

    A world leading manufacturer of machines in Aylesbury are looking for an experienced customer service administrator who can keep calm under pressure, is organised with a good eye for detail along... the highest level of customer service with a sales-minded attitude whilst building lasting customer relationships. Job Responsibilities Cultivating relationships with customers from initial enquiry to conclusion, ensuring that every customer receives the best possible experience. Build a working knowledge of product details and company services offered. Company checks and background searches ... customer order and requirements. Arrange the import and transportation of product ensuring scheduled timelines are met. Ensure that customer requirements for engineering assistance are managed in... See more

  3. Customer Experience Advisor

    Abingdon | Up to £22,500 per annum | From Gigaclear

    Join the brand that is transforming rural areas with ultrafast full fibre broadband. We’re the team where talented people are encouraged to thrive and enhance their career. Powered by brilliant... people with bright ideas, we want to hear yours. Our success is driven by your creativity, collaboration and commitment. The Customer Experience team are responsible for the customer lifecycle, from onboarding through to retentions. The Team ensure that all our customers receive outstanding customer service. You will be responsible for delivering a consistent exceptional experience to our customers. This includes post order onboarding, installation and go-live support, first line technical support, fault and failure management, billing and account queries along with customer retention... See more

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  5. Customer Service Advisor

    Witney | | From Jewson

    Customer Service Advisor - Jewson Builders' Merchants Based in Witney, Oxfordshire - Immediate Start Available Jewson are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK... GLOBAL' four years running! (2016-2019) Our ambitious Jewson Witney team are looking for an enthusiastic and dedicated Customer Service Advisor who prides themselves on delivering first class service and who can really make a difference. In this exciting role, you will be responsible for contributing to and exceeding customer expectations, whilst supporting the achievement of sales ... materials and sustainable timber, Jewson always aim to provide a friendly customer service and expert advice. So whether you're from a retail or merchanting background, if you have the drive... See more

  6. Customer Onboarding Advisor

    Abingdon | From £22,000 to £22,500 per annum | From Gigaclear

    Join the brand that is transforming rural areas with ultrafast full fibre broadband. We’re the team where talented people are encouraged to thrive and enhance their career. P owered by brilliant... stages. Working closely with all departments throughout the business you will ensure realistic and consistent expectations are set and advice is given to our customers promptly. Supporting our Regional teams, you will provide proactive and reactive communications throughout the customer onboarding stages. You are ambitious, an expert in your field with the tenacity to succeed. You will be able to demonstrate the essential criteria whilst bringing your own passion and ideas. Some of the key skills you will possess are: Proven experience in the delivery of premium customer service... See more

  7. Customer Service Advisor

    Abingdon | From £20,000 to £24,000 per annum | From Bluestream Recruitment

    A fantastic opportunity for an experienced Customer Service Specialist to join friendly, supportive team, within a leading global brand based in Milton, Oxfordshire. It is 6-12month contract... As a Customer Service Advisor, you will be required to: Give product advice, process sales orders Fully investigate service complaints, ensuring feedback is given both internally and to customers  Manage and deliver goodwill decisions, achieving all quality and performance measures  Reflect a customer focused culture in all aspects of customer telephone, call handling and e-mail responses  Process the orders and warranties onto internal system  Take ownership of e-mails coming into the department through Outlook and CRM To be considered for the Customer Service Advisor role... See more

  8. Customer Services Advisor

    Didcot | From £23,000 to £27,000 per annum | From MP Resourcing

    This is a great opportunity for a customer focused person with an interest in medical/health/environmental science. To work in an established a customer service team that supports its emergency... response helpline business. This is not a call centre, working in a small team of three. Due to growth in the customer base over the last few years, and planned future growth, we are looking to expand the team. This is a fantastic opportunity for someone looking to develop their career with potential to progress within the company. You will be working within a Customer Service team and very closely with our account managers you will benefit from developing under the guidance, skills and experience of our team. You will be managing service delivery on behalf of the range of customers... See more

  9. Customer Experience Assistant

    Oxford | £21,000 per annum | From Oxford Innovation

    We have an opportunity for a Customer Experience Assistant to join the team based in Oxford. You will join us on a full time, permanent basis (flexibility will be required to meet the needs... the business) and in return, you will receive a competitive salary of £21,000 per annum (£10.77 per hour) plus fantastic benefits. Making sure our customers have the best experience in our innovation centres is a real team effort and as a member of the centre management team, you’ll be a key part in this. This is an exciting opportunity for a Customer Experience Assistant ... of centres that provide flexible office, workshop and laboratory space and business support services to companies throughout the UK. Our customers are start-ups and high growth SMEs, who have specific... See more

  10. Customer Services Administrator

    Abingdon | From £20,000 to £24,000 per annum | From MP Resourcing

    Main Purpose of Role To provide customer service support for the company, including reception duties as you will be the first contact for all visitors to our premises. Key Duties/Main... Responsibilities Customer Order Processing Take receipt of new orders via e-mail, post or from internal sales Initial check of technical data against quotation (if applicable) Check sales order confirmations against the customer’s order Advise customer of any deviations or queries in writing or refer to Internal Sales Advise customer of acknowledged date if different to that requested ... & production capacity in all applicable production plants; also liaise with production planning team Raise relevant documentation as requested by the customer Other Provide support for other... See more

  11. Customer Service Advisor

    Didcot | From £17,000 to £19,000 per annum | From MP Resourcing

    A successful multi-channel retailer of beautiful, unique and affordable furniture and accessories for the home. Today we have 14 shops and an extensive mail order, online, Interior Design and Trade... business with many thousands of customers throughout the UK and the world beyond. Key Tasks and Responsibilities Handle internal and external customer enquiries and complaints via telephone, fax, letter and e-mail in an efficient and timely manner To take full ownership of a customer’s enquiry and be positive and proactive in finding a solution To meet and exceed individual and team targets, KPIs and department objectives To maintain our service level agreement for calls, written communication & web queries To feedback customer comments and issues and find creative solutions... See more

  12. Customer Service Coordinator

    Didcot | £11.50 per hour | From MP Resourcing

    Our client a leading company in fuel and lubrication across an international basis have an exciting opportunity. We are recruiting for a strong Administrator with experience in order processing and... customer service to assist in a busy work environment and follow-up services to all our customers in Europe, Middle East and Africa. Key Responsibilities Order to cash process: entering customer orders into our ERP system in compliance with agreed business processes and follow them up until the final delivery to our customers Accurate data entry Customer liaison and relationship building ... Work under pressure managing peaks in workloads whilst maintaining customer focus with no deterioration in service Flexing work style and approach adapting to the situation and to changing priorities... See more

  13. Customer Service Agent

    Bicester | Up to £9.62 per hour + Shift Allowence | From BROOK STREET

    Do you have excellent communication skills and ability to remain calm when dealing with members of the public who are in a distressing and vulnerable situation? We are looking for strong ... customer service call handlers to support a critical operation in Bicester with providing 24/7 customer service. You will be computer literate and have proven customer service experience with an adaptable and articulate telephone manner. In addition, you will demonstrate a calm and professional manner with the ability to work quickly and accurately in a fast-paced challenging environment. You will be required to work a shift rota after initial completion of your first 4-6 training period, including weekends which is on average 5/8 and bank holidays. The standard rate on days is £9.62/hour... See more

  14. Customer Service Advisor

    Bicester | 20000 | From NRS Healthcare

    Role: Customer Service Advisor Location: Bicester, Oxfordshire Salary: £20,000 Hours: 40 hours per week. Monday - Friday 9am - 5pm NRS Healthcare is the UK's leading provider of Community... care where it is needed most. Our Customer Service Advisors are a pivotal part of the success of the service we provide. What we look for in a customer service advisor IT literacy and administration skills, the ability to undertake sales order processing and update systems Excellent customer service skills, friendly and approachable telephone manner Ability to work well under pressure ... increases with service up to 38 days per year (inc banks) Participation in our employee recognition scheme If you believe you have the necessary skills and experience for the Customer Service Advisor... See more

  15. Customer Service Administrator

    Abingdon | From £22,000 to £24,000 per annum | From MP Resourcing

    The Customer Service Administrator will carry out general Office Administration duties. This office-based role would suit an enthusiastic candidate with excellent written and oral communication... skills. No previous experience is necessary Duties Include: Understanding Customer requirements and effectively answering any queries Process orders from start to finish Answering incoming calls and directing as necessary Invoicing orders daily Liaising with other staff/departments General Office administration including managing an effective filing system and post Maintaining Internal pricing and ERP database The Ideal Customer Service Administrator: Excellent communication skills both written and oral Strong listening skills Keen eye for detail Highly numerically... See more

  16. Customer Service Advisor

    Witney | £21,000 per annum | From The Burford Recruitment Company

    Customer Service Advisor £21,000 The Burford Recruitment Company is working on behalf of a small, yet ambitious local business based near Long Hanborough. We are seeking a bright... enthusiastic and customer focused individual to join their friendly and cohesive team. As a Customer Service Advisor, you will; · Respond to customer queries via telephone, email and live chat · Process customer orders accurately and in a timely manner · Promote additional products and services to existing customers · Utilise the CRM system to manage customer accounts and keep information clean and up to date · Complete all associated administrative tasks to a high standard This customer services role would suit someone with excellent communication... See more

  17. Customer Support Coordinator

    Abingdon | £22,000 per annum | From Global CTS Ltd

    Customer Support Coordinator Abingdon Fixed Term Contract Ending June 2020 Up to £24,000 per annum plus great company benefits Global CTS Recruitment are working with an exciting medium... sized company who are looking to grow their customer support department due to growth within the business. As a Customer Support Coordinator you will be responsible for providing support to customers in the processes of installation, activation, trouble shooting and fault fixing by scheduling customer visits. Scheduling and progression of fault repair contractors and engineers in support of customer service issues Scheduling and progression of customer installations Communicating with contracts relating to customer cases and information Answering and handling incoming calls... See more

  18. Customer Service Agent

    Oxford | £20000 - £24000 per annum | From Right Time Recruitment Ltd

    The Company A truly innovative finance company who genuinely care about their staff. The Role You will be the first point of contact for customer, and as a Customer Sales Advisor you will... need to guide customers through the finance application journey, and help the customer find their ideal product, whilst providing a world class customer experience. You will be responsible for driving the customer journey by pro-actively responding to customer enquiries, supporting requests of updates to information and working with the rest of the business to provide positive customers outcomes at every juncture. All interactions with the customers are conducted with the highest standards and comply with regulatory requirements as well as working in an efficient, timely manner. Previous... See more

  19. Customer Service Assistant

    Oxford | £17,526 - 19,875 per year | From Coventry Building Society

    Customer Service Assistants are important as they’re the first point of contact for our customers. Oxford branch is a friendly and supportive environments where every day is different... Our Branch Network is truly the heart of our customer service. We’re looking for friendly, helpful people who thrive on providing excellent service to join one of our teams. Your main responsibilities will be completing transactions for our customers and supporting them with their enquiries. We give our customers clear and accurate information in a friendly, professional and efficient ... a rota'd day off in the week when working a Saturday. The requirement is 3 out of 4 Saturdays. W e have a reputation for excellent customer service and we really want to meet people who care... See more

  20. Customer Service Administrator

    Bicester | £20000.00 - £22000.00 per annum | From Equation Recruitment Ltd

    ** New Business Coming to Bicester ** Due to relocation our logistics client is looking for well organised Customer Service Administrators to join their expanding team ideally on a full-time basis... although part time could be considered for the right candidate. The main duties of this role will be :- *Managing daily enquires from both clients and drivers and resolve issues *Delivering excellent customer service to the client base *Communicate with customers and delivery points to arrange and schedule deliveries / collections *Booking in delivery's and jobs on the company's inhouse ... *Previous customer service administration experience (within logistics advantageous but not essential) *You will be able to manage your own workload, working as a team and independently *Be a strong... See more