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Customer Services jobs in Oxford

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  1. Customer Service

    Oxford | From £22,000 to £28,000 per annum | From Venture Recruitment Ltd

    Want to join an employee centred business Want to join a growing UK based company Excellent employee benefits and progression The Role - Customer Service Executive As... part of our consumer facing business, we are looking for an experienced Customer Service Executive. The candidate needs to be an expert in providing world class customer service and be able to help and support every customer. What we are looking for: Customer service experience Exceptional individuals Passion for exceeding customer expectations Sales experience Prior debt ... customer service professional. All interactions with customers are conducted with the highest standards. Previous experience working in telephone-based customer sales or Motor Industry in a customer... See more

  2. Customer Service Administrator

    Oxford | £23000 - £25000 per annum | From Manpower

    A world leading manufacturer of machines in Aylesbury are looking for an experienced customer service administrator who can keep calm under pressure, is organised with a good eye for detail along... the highest level of customer service with a sales-minded attitude whilst building lasting customer relationships. Job Responsibilities Cultivating relationships with customers from initial enquiry to conclusion, ensuring that every customer receives the best possible experience. Build a working knowledge of product details and company services offered. Company checks and background searches ... customers. Assist the sales team and Directors with customer quotation accuracy. Resolve service desk problems quickly and professionally. Working towards improving current service desk methods to... See more

  3. Customer Service Advisor

    Witney | | From Jewson

    Customer Service Advisor - Jewson Builders' Merchants Based in Witney, Oxfordshire - Immediate Start Available Jewson are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK... GLOBAL' four years running! (2016-2019) Our ambitious Jewson Witney team are looking for an enthusiastic and dedicated Customer Service Advisor who prides themselves on delivering first class service and who can really make a difference. In this exciting role, you will be responsible for contributing to and exceeding customer expectations, whilst supporting the achievement of sales ... materials and sustainable timber, Jewson always aim to provide a friendly customer service and expert advice. So whether you're from a retail or merchanting background, if you have the drive... See more

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  5. Customer Service Advisor

    Abingdon | From £20,000 to £24,000 per annum | From Bluestream Recruitment

    A fantastic opportunity for an experienced Customer Service Specialist to join friendly, supportive team, within a leading global brand based in Milton, Oxfordshire. It is 6-12month contract... As a Customer Service Advisor, you will be required to: Give product advice, process sales orders Fully investigate service complaints, ensuring feedback is given both internally and to ... responses  Process the orders and warranties onto internal system  Take ownership of e-mails coming into the department through Outlook and CRM To be considered for the Customer Service Advisor role you must have: Previous experience in customer service (either B2B or B2C) Intermediate knowledge of Outlook and Excel Excellent communication skills, both written and spoken A can-do... See more

  6. Customer Services Advisor

    Didcot | From £23,000 to £27,000 per annum | From MP Resourcing

    This is a great opportunity for a customer focused person with an interest in medical/health/environmental science. To work in an established a customer service team that supports its emergency... expand the team. This is a fantastic opportunity for someone looking to develop their career with potential to progress within the company. You will be working within a Customer Service team and very closely with our account managers you will benefit from developing under the guidance, skills and experience of our team. You will be managing service delivery on behalf of the range of customers subscribing predominantly to our Emergency Response service. Key Accountabilities: Delivery - The customer service consultant will be the main point of contact for day-to-day operational delivery... See more

  7. Customer Service Advisor

    Bicester | 20000 | From NRS Healthcare

    Role: Customer Service Advisor Location: Bicester, Oxfordshire Salary: £20,000 Hours: 40 hours per week. Monday - Friday 9am - 5pm NRS Healthcare is the UK's leading provider of Community... care where it is needed most. Our Customer Service Advisors are a pivotal part of the success of the service we provide. What we look for in a customer service advisor IT literacy and administration skills, the ability to undertake sales order processing and update systems Excellent customer service skills, friendly and approachable telephone manner Ability to work well under pressure ... increases with service up to 38 days per year (inc banks) Participation in our employee recognition scheme If you believe you have the necessary skills and experience for the Customer Service Advisor... See more

  8. Customer Service Agent

    Bicester | Up to £9.62 per hour + Shift Allowence | From BROOK STREET

    Do you have excellent communication skills and ability to remain calm when dealing with members of the public who are in a distressing and vulnerable situation? We are looking for strong ... customer service call handlers to support a critical operation in Bicester with providing 24/7 customer service. You will be computer literate and have proven customer service experience with an adaptable and articulate telephone manner. In addition, you will demonstrate a calm and professional manner with the ability to work quickly and accurately in a fast-paced challenging environment. You will be required to work a shift rota after initial completion of your first 4-6 training period, including weekends which is on average 5/8 and bank holidays. The standard rate on days is £9.62/hour... See more

  9. Customer Service Coordinator

    Didcot | £11.50 per hour | From MP Resourcing

    Our client a leading company in fuel and lubrication across an international basis have an exciting opportunity. We are recruiting for a strong Administrator with experience in order processing and... customer service to assist in a busy work environment and follow-up services to all our customers in Europe, Middle East and Africa. Key Responsibilities Order to cash process: entering customer orders into our ERP system in compliance with agreed business processes and follow them up until the final delivery to our customers Accurate data entry Customer liaison and relationship building ... Work under pressure managing peaks in workloads whilst maintaining customer focus with no deterioration in service Flexing work style and approach adapting to the situation and to changing priorities... See more

  10. Customer Services Administrator

    Abingdon | From £20,000 to £24,000 per annum | From MP Resourcing

    Main Purpose of Role To provide customer service support for the company, including reception duties as you will be the first contact for all visitors to our premises. Key Duties/Main... members of Customer Service team, this could cover production planning, raising PO’s etc. with relevant training Any other reasonable task as requested by the Management, for the fulfilment of the job ... Responsibilities Customer Order Processing Take receipt of new orders via e-mail, post or from internal sales Initial check of technical data against quotation (if applicable) Check sales order confirmations against the customer’s order Advise customer of any deviations or queries in writing or refer to Internal Sales Advise customer of acknowledged date if different to that requested... See more

  11. Customer Service Advisor

    Didcot | From £17,000 to £19,000 per annum | From MP Resourcing

    A successful multi-channel retailer of beautiful, unique and affordable furniture and accessories for the home. Today we have 14 shops and an extensive mail order, online, Interior Design and Trade... targets, KPIs and department objectives To maintain our service level agreement for calls, written communication & web queries To feedback customer comments and issues and find creative solutions and suggestions to recurring problems Knowledge, Experience, Education and Training Experience working in a call centre/ customer service environment Excellent communicator, especially telephone ... business with many thousands of customers throughout the UK and the world beyond. Key Tasks and Responsibilities Handle internal and external customer enquiries and complaints via telephone... See more

  12. Customer Service Administrator

    Abingdon | From £22,000 to £24,000 per annum | From MP Resourcing

    The Customer Service Administrator will carry out general Office Administration duties. This office-based role would suit an enthusiastic candidate with excellent written and oral communication... skills. No previous experience is necessary Duties Include: Understanding Customer requirements and effectively answering any queries Process orders from start to finish Answering incoming calls and directing as necessary Invoicing orders daily Liaising with other staff/departments General Office administration including managing an effective filing system and post Maintaining Internal pricing and ERP database The Ideal Customer Service Administrator: Excellent communication skills both written and oral Strong listening skills Keen eye for detail Highly numerically... See more

  13. Customer Service Advisor

    Witney | £21,000 per annum | From The Burford Recruitment Company

    Customer Service Advisor £21,000 The Burford Recruitment Company is working on behalf of a small, yet ambitious local business based near Long Hanborough. We are seeking a bright... enthusiastic and customer focused individual to join their friendly and cohesive team. As a Customer Service Advisor, you will; · Respond to customer queries via telephone, email and live chat · Process customer orders accurately and in a timely manner · Promote additional products and services to existing customers · Utilise the CRM system to manage customer accounts and keep information clean and up to date · Complete all associated administrative tasks to a high standard This customer services role would suit someone with excellent communication... See more

  14. Customer Service Assistant

    Oxford | £17,526 - 19,875 per year | From Coventry Building Society

    Customer Service Assistants are important as they’re the first point of contact for our customers. Oxford branch is a friendly and supportive environments where every day is different... Our Branch Network is truly the heart of our customer service. We’re looking for friendly, helpful people who thrive on providing excellent service to join one of our teams. Your main ... a rota'd day off in the week when working a Saturday. The requirement is 3 out of 4 Saturdays. W e have a reputation for excellent customer service and we really want to meet people who care about customers as much as we do. You’ll need recent customer service experience to be successful and a positive, flexible attitude. We’re looking for someone who has excellent... See more

  15. Customer Service Agent

    Oxford | £20000 - £24000 per annum | From Right Time Recruitment Ltd

    The Company A truly innovative finance company who genuinely care about their staff. The Role You will be the first point of contact for customer, and as a Customer Sales Advisor you will... experience working in telephone-based customer services or sales role would be perfect. You should have a professional and approachable telephone manner, be proactive and hardworking with excellent ... .) What They're Looking For Experience working with regulatory requirements as well as working in an efficient, timely manner; Previous experience working in telephone-based customer services ... need to guide customers through the finance application journey, and help the customer find their ideal product, whilst providing a world class customer experience. You will be responsible for... See more

  16. Customer Service Administrator

    Bicester | £20000.00 - £22000.00 per annum | From Equation Recruitment Ltd

    ** New Business Coming to Bicester ** Due to relocation our logistics client is looking for well organised Customer Service Administrators to join their expanding team ideally on a full-time basis... although part time could be considered for the right candidate. The main duties of this role will be :- *Managing daily enquires from both clients and drivers and resolve issues *Delivering excellent customer service to the client base *Communicate with customers and delivery points to arrange and schedule deliveries / collections *Booking in delivery's and jobs on the company's inhouse ... *Previous customer service administration experience (within logistics advantageous but not essential) *You will be able to manage your own workload, working as a team and independently *Be a strong... See more

  17. Customer Service Advisor

    Oxford | £11.41 - £13.99 per hour | From 121 Jobs Limited

    Our client is seeking a Customer Service Advisor on an initial 3 Month contract with the possibility of an extension. Working Hours and Pay Rate: Monday - Friday, 08:30 - 17:00. At a pay rate... your knowledge of our services to get the best possible outcomes for our customers. Main Duties and Responsibilities: Answering enquiries by phone, using a headset and laptop, email, webchat, social media and face-to-face from members of the public and partner agencies including medical professionals, the Police and the Fire and Rescue Service. Researching information for customers and either ... to refer complex enquiries to relevant specialists in the team, and other teams within the organisation Skills and Experience: Previous customer services experience or a view on what excellent... See more

  18. Customer Service Advisor

    Oxford | £11.41 - £13.99 per hour + PAYE | From 121 Jobs Limited

    We have an exciting opportunity for a Customer Service Advisor to join our busy offices based in Oxford on a temporary basis for 2 months with the possibility of an extension. We are looking... for someone to start ASAP, working 37 hours per week, at £11.41 - £13.99 p/h PAYE. As the Customer Service Advisor , your main duties will include: Answering enquiries by phone ... . Researching information for customers and either resolving their enquiries or directing them to a relevant and more appropriate service. Completion of an initial assessment including referrals for adult ... Customer Service Advisor post you will need to have: A genuine interest in helping people with the ability to actively listen to service users, and to communicate clearly and openly in writing... See more

  19. Customer Service Representative

    Witney | Up to £20,000 per annum | From Better People Ltd

    Customer Service Representative £17,000 - £20,000 Witney Are you passionate for customer service and ready to take on an office-based role? My client is looking for a customer... service representative to join their team immediately You will be working at the head office in Witney which is also home to the manufacturing department of this high-quality fashion brand. The role: The main purpose of the role is customer service. You will be the first port of call for customers calling in to place orders, product queries or even popping in to see an example ... a passion for fashion! If you feel you have the customer service and administration skills required then please apply now, we can’t wait to hear from you! If you do not hear from one of our... See more

  20. Customer Service Team Manager

    Bicester | | From Cactus Search

    About the Role: I am currently recruiting for an experienced  Customer Service Team Manager  ideally with an Energy background to join a rapidly growing, dynamic and forward thinking business... based in Bicester area. Basic Salary: Negotiable (Dependent on Experience) + Excellent Benefits  Leading a team you’ll play an essential role in delivering a world class customer service experience to our clients customers. You will use your leadership and organisational skills to build, train, support and develop a high performing and motivated team of Customer Service staff. Reporting into the Senior Operations Leader you will have the following key Responsibilities: Contribute to the development and implementation of the customer services model To actively ensure the processes... See more