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Customer Services jobs in Henley-on-Thames

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  1. Senior Customer Service Advisor

    High Wycombe | To £21,129 plus Company Benefits | From RAC Motoring Services Ltd

    Job Description To provide a world class customer service experience for Hyundai Customers at Director and Press Office level. To ensure we delight customers with fair and consistent complaint... be at the top of your game in Customer Services wanting to take your skills to the next level. All incoming contacts at this level are to be investigated thoroughly and timely with a view to ... customer service. Role purpose Role responsibilities- - Handle all incoming Customer correspondence at Director and Press level within a timely manner. - All responses to be in line with ... the continuous development of processes and procedures to help support and enhance the delivering of first class customer service - Responsible for Case Management on a day to day basis Skills...

  2. Senior Customer Service Advisor

    High Wycombe | To £21,129 plus Company Benefits | From RAC Motoring Services Ltd

    Job Description To provide a world class customer service experience for Hyundai Customers at Director and Press Office level. To ensure we delight customers with fair and consistent complaint... be at the top of your game in Customer Services wanting to take your skills to the next level. All incoming contacts at this level are to be investigated thoroughly and timely with a view to ... customer service. Role purpose Role responsibilities- - Handle all incoming Customer correspondence at Director and Press level within a timely manner. - All responses to be in line with ... . - Ensure the continuous development of processes and procedures to help support and enhance the delivering of first class customer service. - Responsible for Case Management on a day to day basis. Skills...

  3. Customer Services

    Reading | £8.46 per hour | From Reading Commercial

    Temporary Customer Service Advisor Theale, Berkshire Temporary, Full Time (37.5 hours) £8.46 per hour My client, providing living aids and rehabilitation equipment nationwide is searching for... top Customer Service Advisor on a temporary basis. Your main duties will be: + Sales Order Processing + Service User Account Creation and Client searches + Stock query investigation and processing out of stock items + Liaising with service users to arrange delivery or collection of equipment + Ensure any complaints or issues are raised with the Customer Service manager to ensure quick resolution You'll have good customer service experience, with the ability to comply with internal processes and procedures, utilising your communication, IT and administration skills. Any knowledge...

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  5. Swedish Speaking Customer Service Advisor

    Slough | £20,000.00 per annum | From Parmar Staffing Limited

    Swedish Speaking Customer Service Advisor - Slough We are currently recruiting for a Swedish Speaking Customer Service Advisor - the role requires a high level of professionalism delivering top... class service to customers during outbound and inbound calls. Working for a global fashion client to continue and increase links to their customers. Role responsibilities include: Working within a team, you will deliver professional customer services for all inbound/outbound calls Customer Relationship Building to retain customers Keep updated on companies solutions Act as primary contact taking ownership of customer concerns Suggest solutions to further enhance customer services This role requires all or many of the following attributes: Fluent Swedish speaker...

  6. Customer Service Executive

    Reading | 22000.00 - 24000.00 Per Year | From That Recruit

    Berkshire based business group is seeking an experienced Customer Service Executive to hit the ground running. The successful candidate must be motivated, passionate, have a positive, team-based... approach as well as possessing exemplary oral & written communication skills. Previous experience would be highly advantageous. You will be providing a crucial customer service role within a busy sales office which services multiple companies. This role is varied so a flexible approach to duties is essential. There are plenty of opportunities for future progression within the group ... • Interpersonal & influencing skills • Time Management • Previous customer service/telesales experience preferred • Excellent PC skills with competency in Word, Excel and Access • Comfortable in...

  7. Customer Service Representative

    High Wycombe | | From Biffa

    A fantastic job opportunity is available for someone who wants to kick start their career in an office based job role with a fantastic team. Working as part of our dedicated Customer Service... team you will be joining a well-established, fun and energetic organisation. We are passionate about providing great customer service whilst ensuring that we work together to create a great working ... family." * "This is my first full-time job so I was really nervous when I started, but I have never been made to feel so welcome. Biffa Customer Service is such a close-knit environment that I have made ... with the support of my colleagues and Managers. Customer Services is a high-paced environment where you are kept on your toes handling customer queries, however help and support is always available when...

  8. Customer Service Advisor

    Reading | £20000 - £25000 per annum | From Page Personnel Secretarial & Business Support

    Page Group have recently paired with an FTSE250 company, where an exciting opportunity has arisen for a Customer Service Advisor. Client Details Based in central Reading, the Customer Service... Advisor will be working alongside a large, busy team in the Customer Service department. Working out of modern offices, the successful candidate will be surrounded by driven individuals with a high level of dedication to their roles. Description Key responsibilities for the Customer Service Advisor will include: Direct Customer Contact Responding promptly to all telephone and email enquiries Complaint Resolution Setting up new customers accounts Processing orders via SAP Managing a customer database Profile The ideal Customer Service Advisor will have: Excellent...

  9. Customer Service Advisor

    Maidenhead, South East England | 17500.0000 | From Reed

    Are you an experienced customer service advisor? Do you want an opportunity to work within a large fast paced organisation? Then this could be for you. Based just outside of Maidenhead is... large rapidly growing organisation who are looking for experienced customer service advisors to join the team. You would need to be someone who is target-driven, fast paced and be able to deal with a high volume of calls. The company really invest in the team and offer fantastic in house training to give you all the support you need to be successful in your role. You will be working alongside many like minded people which creates a strong team based environment. This is a full time permanent position  and shifts are done on a rota basis (Shifts- 8am-4pm, 10am-6pm and 12pm-8pm...

  10. Customer Service Advisor - Part Time

    High Wycombe | Competitive | From DREAMS LTD

    Permanent Opportunities within our Customer Service Department. Do you have the calling for a great night`s sleep? We have a number of Part-Time positions working evenings (5-8pm... weekends (Saturday & Sunday) upto 20 Hours. With 30 years` experience and a genuine passion for giving our customers a Great Night`s Sleep, we`re Britain`s leading bed specialist. Based at our Bedquarters in High Wycombe, you`ll be part of our customer service team taking inbound calls. It`s a fast paced, fun environment where no two calls are ever the same - and you`ll be there to provide help and advice to our customers on everything they need to enjoy their dreams. As well as a competitive salary and benefits package, we`ll provide you with all the training you need - including...

  11. Customer Services Officer

    Didcot | | From HSBC

    Customer Service Officer - Dicot We want you to be the face of our Dicot branch. We're looking for a Customer Service Officer who will be on-hand as our entry point to the world of HSBC - making... peoples' lives better everyday. You'll welcome customers into the branch, find out what their needs are, and direct them to the best solution. In return for championing fantastic customer service ... a reliable and responsible service to new and existing customers which can support every life event. From opening an account, going to university, saving for a new home, to retirement Effectively ... of products and services to enable you to connect the customer with other colleagues who can support their entire life journey Help customers understand how they can flexibly use HSBC services...

  12. Customer Service Executive

    Reading | £10.50 per hour | From Prudential

    Working with Prudential as a Customer Service Executive means becoming part of a brand with a global reputation and an exciting vision: to be the leader in helping customers achieve their... more than seven million people in the UK, spanning a wide range of products and services. To help customers make sense of the complex choices they face our Annuities team has to be of a quality that's second to none. We are looking for a number of Customer Service Executives to join our team in Reading for a 12 month booking. The role will be working within the Bereavements Team and you will be tasked with processing the administration on payments to family members / estates etc. As a Customer Service Executive you will possess great attention to detail, be able to accurately capture customer...

  13. Customer Service Advisor

    Reading | Competitive plus bonus and excellent benefits | From Cycle Republic

    About The Role Our colleagues are, quite simply, the core of our business. Without them, our customers wouldn't experience the helpfulness and service they expect when they walk into our stores... We are looking for people who are passionate about customers and cycling! You will need to really want to help our customers and to ensure that you personally deliver excellent service and be confident to look for opportunities to offer all our service products and add on sales. You will have a passion for selling and inspiring and enabling people to get more joy from cycling. It’s a busy job ... , financial products and services, as well as the option to join our ShareSave scheme. If you’re nodding as you read this, then press APPLY About You Not Specified About The Company Not...

  14. Customer Service Executive - Reading

    Reading | £22,000 - £24,000 per annum | From B C T Resourcing

    Customer Service Executive - Reading Berkshire based business group is seeking an experienced Customer Service Executive to hit the ground running. The successful candidate must be motivated... a crucial customer service role within a busy sales office which services multiple companies. This role is varied so a flexible approach to duties is essential. There are plenty of opportunities for future progression within the group. Duties / Responsibilities: Incoming calls & dealing with email inquiries Outbound calls to existing customers and warm prospects Creating & following up ... , articulate & numerate Interpersonal & influencing skills Time Management Previous customer service/telesales experience preferred Excellent PC skills with competency in Word, Excel and Access...

  15. Customer Service (30 Hours P/W

    Reading, South East England | 18000.0000 | From Reed

    Do you pride yourself on delivering excellent customer service? If yes then this position could be for you. I am currently working with a large organisation who are set to double in size when... they move into new offices towards the end of the year and as a result are now looking for a customer service advisor to join the team. The position is based in Reading within a small team who are gradually growing as they prepare for a move into there new offices also located in Reading. The purpose of the role is to deal with customer queries and complaints and also answer basic technical questions they may have. To be successful in the role you will need to show you are capable of delivering exceptional customer service, have an excellent telephone manor and be able to multi task...

  16. Senior Customer Services Manager - National Housebuilder

    High Wycombe | - £50k-£55k | From Michael Page Property and Construction

    Excellent opportunity for a Customer Service Manager to step up and support the Head of Customer Service. Providing general support to Customer Service team and internal and external customers... providing technical advice where required. Client Details A well-established housebuilder working across the UK. Description Senior Customer Services Manager - National Housebuilder Support Head of Customer Services. Provide general support to Customer Service team & internal & external customers. Provide technical advice where required. Management of Customer Service Operatives ... Customer Service expenditure. Provide weekly reports to HOCS. Identify poor performing areas, devise action plans, feedback & support implementation. Pro-active management of warranty & non warrantable...

  17. Customer Services Operations Support Manager

    Slough | | From O2

    Telefonica is on a truly inspirational adventure. As one of the world`s most innovative communication companies and the name behind flagship brands such as O2, we`re thinking bigger than ever... (Customer Service Operations Centre) is a dynamic new team that is being set up to look at E2E Customer Service Experience for our 23 million customers. We use operational intelligence data to see how we ... matter what service you use, our team of experts work collaboratively across our business to ensure we give our customers the experience they deserve and expect from O2. Your Role As Customer Service ... of stakeholders is key, this can be for Management across your function and across our other Network and Service Management Centres. You`ll also need to engage with Customer service and social media...

  18. Customer Service and Sales Representative

    Reading | £250 - £450 Per Week Per Week Averages | From SLS Recruitment

    IMMEDIATE START - SALES / CUSTOMER SERVICE representatives URGENTLY REQUIRED URGENTLY REQUIRED DUE TO EXPANSION - Customer Service and Sales representatives needed. No Experience necessary - Sales... training and product coaching provided. Immediate Start offered! Our client is an expanding direct sales, customer service and marketing company performing on behalf of globally recognised brands. They are looking for people with or with the potential to gain great sales and customer service skills to join their thriving sales, customer service and marketing team. Based in Reading, they are ... service include: - Sales - Customer Service - Marketing - Promotions No experience is necessary as access to full sales coaching and product training will be given although they welcome applicants with...

  19. Customer Service (Order to Cash) Manager

    Amersham | £30000 - £40000 per annum | From Page Personnel Public Sector & Not-For-Profit

    Reporting to the Operations Director, the role of the Order to Cash Manager is to manage the 'order to cash process' ensuring first class service and on time payment. This requires close working... relationships internally with Operations, Commercial and the Bakery and good relationship with key suppliers and customers. Client Details Customer Service (Order to Cash) Manager - based ... Customer Service (Order to Cash) Manager - based Amersham to Slough area Manage the order to cash process: Pro-actively manage the order process to ensure delivery to our customers on-time-in-full ... and action is taken to stop it happening again All areas of customer service including dealing with suppliers, distributors and retailers Ensure that customers pay on time (or as quickly as possible...

  20. Regional Customer Service Engineering Manager

    Reading | - £43k-£48k | From Employment Solutions Ltd

    Regional Customer Service Engineering Manager - M4 Corridor £45,000 + company car, up to 10% bonus plus PMI, generous pension When you are browsing the supermarket for shampoo, soft drinks... matter, and I know this client will impress you with their industry knowledge and reputation. Regional Customer Service Engineering Manager This is pivotal role to improve upon customer service ... Responsibilities Lead, manage and develop a team of service engineers Manage a region and be able to measure improvements in customer engagement and satisfaction Liaise with counterparts across the UK ... in a speedy manner. About you You will be truly customer focussed and thrive in a working environment where you can influence and drive the engineering and department performance. You will welcome...

  21. Customer Services

    Reading | £8.46/hour | From CV-Library

    Temporary Customer Service Advisor Theale, Berkshire Temporary, Full Time (37.5 hours) £8.46 per hour My client, providing living aids and rehabilitation equipment nationwide is searching for... a top Customer Service Advisor on a temporary basis. Your main duties will be: + Sales Order Processing + Service User Account Creation and Client searches + Stock query investigation and processing out of stock items + Liaising with service users to arrange delivery or collection of equipment + Ensure any complaints or issues are raised with the Customer Service manager to ensure quick resolution You'll have good customer service experience, with the ability to comply with internal processes and procedures, utilising your communication, IT and administration skills. Any knowledge...