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Customer Services jobs in Kirkby in Ashfield

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  1. Customer Service

    Nottingham | £17,000 | From DK Associates

    DK Associates are working with a Same Day Loan Company based in Nottingham City Centre, who are looking to expand their Customer Service Team. The reason for the role is due to the company has... recently moving the Customer Service team from Leeds to Nottingham. The company are looking for an individual to be provide an effective, efficient and first-class customer service. The role will include providing guidance and support on a range of company products and services within a contact service centre environment. The role will include handling inbound customer calls and an element of administrative duties such as chasing up documents to authorise loans. Training will be provided for the first two week, and the right candidate would need to pass DBS and Credit Check...

  2. Customer Service Manager

    Nottingham | £30k - £35k pa + Car Allowance, Pension, Bonus | From E3 Recruitment

    Position: Customer Service Manager Location: Nottingham Duration: Permanent Hours of work: 40 hours per week, Monday to Friday Salary circa: £30,000 - £35,000 per annum + up to 10... for a Customer Service Manager to be based in their Nottingham office reporting to the Operations Director. The main purpose of this role is to maintain a high level of customer service and administrative support to clients through effective monitoring and supervision of the customer service activities and also to be responsible for the management of the workshop. The responsibilities of the role include: - Managing the customer service team and the logistics team. - Ensuring the overall client contractual KPI's are achieved and that standards are maintained. - Developing...

  3. Customer Service Assistant

    Derby | £8.50 - £9.20 per hour | From Hays

    We are recruiting for several customer service assistants on Pride Park, Derby. £9.14 per hour starting ASAP Your new company A well known and established organisation based on Pride Park in... Derby. Your new role We are looking for experienced customer service assistants who day to day will be assisting the inbound team in taking payments over the phone. Clearly a professional and confident telephone manner is required, the ability to hold a conversation and generate instant rapport with a customer. You will be working alongside a team conducting the same role, there are no set targets however they prefer to focus on their service to the customers. You will also be responding to general queries throughout the day. Hours: The customer service office is open Monday...

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  5. Customer Service Advisor

    Derby | £15770.0 per annum | From Webhelp UK

    Are you looking for a Customer Service Advisor job? Webhelp UK is currently recruiting Full Time Customer Service Advisors for our Derby contact centre. You will be working with one of our valued... the importance of good conversation and want to join the team who aim to offer the best customer service in the country. Your role with Webhelp UK As a Customer Service Advisor with Webhelp UK, you will be interacting with customers and supporting them with any queries they may have. Establishing the reason for their call, you will aim to deliver a service to them that gives them resolution to ... customer service at all times Ability to deploy autonomous problem solving skills to quickly understand and solve customer queries Excellent influencing skills A calm and influential nature Ability to...

  6. Customer Service Advisor

    Alfreton | From £18,000 to £21,000 per annum | From DEKRA Automotive

    South Normanton, DE55 Do you have motor vehicle, maintenance controller, fleet and transport experience, if so then please read on: Three-week rotational shift pattern – 365 days... enthusiastic, flexible and passionate about providing exceptional customer service. Experience of working within a similar role is essential. The Position: To provide a high level of customer service, fulfilling customer needs in a busy and fast paced environment. Engaging with customers, building a strong working relationship with customers, suppliers, internal and external colleagues. Understanding the customer needs in order to achieve an outstanding level of customer satisfaction. Key Responsibilities: · Handle all calls and correspondence...

  7. Customer Services Assistant

    Nottingham | £NMW/NLW | From Machine Mart

    About The Role As a vital part of our Customer Service Team, the role involves varied duties including, handling incoming calls, processing and organising collection requests and using First Call... Resolution techniques to assist our customers. The friendly voice of Machine Mart, you will be the point of contact between our 65 Nationwide Superstores, Internal Departments and Customers. To succeed in this role you will need an excellent telephone manner and effective communication skills, the ability to work on your own initiative to tight deadlines to ensure that our customer service ... Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 66 stores nationally, online & telesales and over 35 years in business...

  8. Customer Service Manager

    Nottingham | - £30k-£35k | From E3 Recruitment

    Position: Customer Service Manager Location: Nottingham Duration: Permanent Hours of work: 40 hours per week, Monday to Friday Salary circa: £30,000 - £35,000 per annum + up to 10... for a Customer Service Manager to be based in their Nottingham office reporting to the Operations Director. The main purpose of this role is to maintain a high level of customer service and administrative support to clients through effective monitoring and supervision of the customer service activities and also to be responsible for the management of the workshop. The responsibilities of the role include: Managing the customer service team and the logistics team. Ensuring the overall client contractual KPI's are achieved and that standards are maintained. Developing and improving...

  9. Customer Service Administrator

    Mansfield | 8.26 per hour | From KEY PERSONNEL

    About the Company: We are actively recruiting for an experienced Customer Service Administrator to join a well-established Engineering company based in Mansfield. It will be to join a small but... dedicated team on a Temp to Perm basis. Job overview: This is a full time role, covering many elements of administration and customer service within the business. You will be working in an office alongside other administrators, full on the job training will be given. Daily tasks will include: * Admin for the fleet of vehicles * Customer Service * Dealing with complaints * Dealing ... role is essential for this position. You must be confident with dealing with customers and clients over the phone and via email. Our client is looking for a strong administrator with excellent customer...

  10. Customer Service Team Leader - Derby

    Derby | Competitive Salary + Benefits | From Wowcher

    We're looking for a Customer Service Team Manager to lead our team in Derby. A fantastic role for someone with management experience, who has the ability to review processes and make changes where.... Proven working experience as a customer service Team Manager, retail manager or  assistant manager Quality Manage all customer contact to ensure excellent customer service skills are adhered to at all times. Improve customer service experience and create engaged customers. Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Analyse statistics and compile accurate reports Mentor and develop customer service agents and nurture an environment where...

  11. Customer Service Advisor

    Nottingham | | From Homeserve UK

    Description As a member of our team your role as Customer Service Advisor, is to listen to our Customers’ needs, identify ways to assist them and take the ownership to make this happen. We... Customers speak to when they require assistance. This assistance will include: Inbound first notification of loss calls (FNOL) Inbound requests for Service bookings Inbound requests for support with ... relevant customer & claims data utilising company systems. Make and receive calls to book in Annual inspections and Services Promote and offer value added services like TADO devices with ... experience and service as defined by the business, taking ownership where required to consistently provide good Customer outcomes. Ensure Productivity meets the levels expected by the business...

  12. Technical Customer Service Advisor

    Nottingham | 18000.00 - 18000.00 Per Year | From That Recruit

    JOB TITLE: Technical Customer Service Advisor SALARY: Competitive LOCATION: NG7, Nottingham HOURS OF WORK: 40 Hours Per Week CONTRACTUAL STATUS: Permanent, Full time Our client, the UK's... number 1 manufacturer and supplier of hot tubs currently require a Technical Customer Service Advisor to join their team in Nottingham. Duties & Responsibilities: • Assisting customers over ... with the customer to ensure their premises are ready to receive • Dealing with all enquiries from customers where possible providing a diagnosis/self repair service in order to resolve Candidate ... the customer’s account and also with technical advice • Manage a small team of engineers • Able to build rapport and trust with customers and able to advise to their needs • Able to troubleshoot any...

  13. Customer Service Advisor - Dutch Speaking

    Derby | £18000.0 per annum | From Webhelp UK

    Customer Service Advisor - Dutch Speaking Do you have excellent use of the Dutch language? Webhelp UK is currently recruiting full time and part time Dutch speaking Customer Service Advisors for... world of communications. We are looking to bring people on board who understand the importance of good conversation and want to join the team who aim to offer the best customer service in the country. Your role with Webhelp UK As a Dutch speaking Customer Service Advisor with Webhelp UK, you will be interacting with customers and supporting them with any queries they may have. Establishing ... skills Ability to be an ambassador for the brand and represent Eurostar to the highest standard Outstanding customer service at all times Ability to deploy autonomous problem solving skills to quickly...

  14. Mortgage Customer Services Assistant

    Nottingham | £15,699 per year | From SF Group

    SF Group are currently recruiting for a Mortgage Customer Services Assistant for a business based in North Nottingham . To provide an effective customer service for the Completions team dealing... the Post Offer pipeline to generate Certificate of Titles Updating relevant mortgage computer records as and when required ensuring that customer information is relevant, appropriate and recent. The company offered a excellent benefit systems. Salary: £15,699 Working Hours: Monday – Friday 9:00am – 5:00pm The ideal candidate will have experience within customer service...

  15. Customer Service Specialist

    Nottingham | Competitive | From Pankaboard

    Customer Service Specialist, Pankaboard Pankaboard offers high-quality cartonboard solutions for packaging, various graphical and industrial applications and food service products. Pankaboard...’ specific needs. At Pankaboard, we work closely with our customers to ensure individual service and fulfil specific customer needs. Continuous product development and new innovations are ... deliver an exceptional customer service experience, utilising best practice to optimise operating effectiveness. Due to steady growth we are looking for a Customer Service Specialist to strengthen the team in the International customer service function in our Nottingham office. What tasks do you undertake: Advising national and international customers as well as sales partners on all topics...

  16. Customer Service Advisor

    Derby | Competitive plus Bonus and Extensive Benefits | From Cycle Republic

    About The Role Our colleagues are, quite simply, the core of our business. Without them, our customers wouldn't experience the helpfulness and service they expect when they walk into our stores... We are looking for people who are passionate about customers and cycling! You will need to really want to help our customers and to ensure that you personally deliver excellent service and be confident to look for opportunities to offer all our service products and add on sales. You will have a passion for selling and inspiring and enabling people to get more joy from cycling. It’s a busy job ... , financial products and services, as well as the option to join our ShareSave scheme. If you’re nodding as you read this, then press APPLY About You Not Specified About The Company Not...

  17. Customer Service

    Nottingham | £16000 - £18000/annum | From CV-Library

    The ideal candidate will have but not limited too; * Previous experience working within customer service or a call centre environment * Experience of handling both inbound and outbound calls... The ability to manage the accurate customer contracts alongside customer enquires, multitasking and managing internal relationships. * Handling customer complaints * Setting up new accounts and issuing welcome packs In return; * A competitive hourly rate between £8- £10 (DOE) * Opportunity of progression * High chance to be made permanent after probation This is a full time position: 37.5 hours per week. Monday to Friday 9am- 5.30pm If you interested in this position please call (Apply online only) and ask for Latifah Archer. Or if this isn't position for you please call to...

  18. Customer Service / Sales Assistants

    Derby | £250 - £450 Per Week Per Week Averages | From SLS Recruitment

    No experienced required, Start in Sales and Customer Service Put your customer service and sales skills to good use! Join a friendly and fast growing team; be rewarded with uncapped earnings... fantastic incentives including national and international travel and financial rewards. Our client in Derby, has become one of the countries top Sales, Customer Service and Marketing companies with ... sales and customer service and thrive in a team environment. What`s on offer in sales, customer service and marketing with this company? - Opportunities for career progression - Recognition for hard ... service and marketing What`s required? - Effective communication skills - Self motivation and strong work ethic - Great personal presentation - Team player - Willingness to develop sales and customer...

  19. Customer Service / Sales Assistants

    Nottingham | £250 - £450 Per Week Per Week Averages | From SLS Recruitment

    Based in the city centre of Nottingham our client is currently recruiting for sales and customer service advisors due to their recent expansion and high client demand. Dealing with all aspects... our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude. The key attributes they are looking for are; - Positive and proactive attitude - Professional manner - High customer service standards Previous experience in sales or customer service is not required as you will have access to full client and product specific training. However, previous retail, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector. What they offer: Our client...

  20. Customer Service Advisor - Nottingham

    Nottingham | £16500 per annum | From HomeServe Membership Ltd

    Description As a member of our team your role as Customer Service Advisor, is to listen to our Customers' needs, identify ways to assist them and take the ownership to make this happen. We... customer & claims data utilising company systems. Make and receive calls to book in Annual inspections and Services Promote and offer value added services like TADO devices with annual inspections ... , regulatory and business processes knowledge up to date and use it in a consistent manner to perform your role effectively. Achieve the expected individual Customer experience and service as defined by ... and Customer experience needs. Achieve the agreed KPIs in the role on productivity, quality, Customer service and compliance. Working Hours You will work shifts on a rota basis between the hours...

  21. Customer Service Executive - Worksop - SGBD

    Worksop | Competitive | From St-Gobain Building Distribution Ltd

    Customer Service Assistant– Worksop - SGBD We have an excellent opportunity for a passionate and motivated Customer Service Assistant to join our team. The role will be to work as part... of a customer service team to provide excellent customer engagement to all customers, responding to customer enquiries quickly and efficiently and within agreed contractual KPIs, escalating where appropriate. What will I be doing in the role? In the role as a Customer Service Assistant you will; ·Ensure individual contractual KPI targets are achieved in terms of customer response ... ;Delivering productivity, quality, and customer-service standards. ·Utilise continuous improvement tools and techniques to continually improve customer service processes. ·To actively seek...