It is the duty of the Receptionist, as part if the Operations Team, to assist in the safe, and to project a running of the Health Centre in general, and the reception area in particular, and to... project a positive and friendly image to our patients and other professionals who may contact us either in person or via telephone.
The receptionist will work with GP’s, nursing staff ... visits when required
• Re-direct urgent calls to the duty Doctor
• Issue repeat prescriptions
• Liaise with the Team Leader on duty to ensure all appointment lists are updated daily ... ; Dealing with all telephone queries/requests from patients, and acting as liaison with the Doctor as necessary
• Greeting patients at reception, noting their arrival time
• Observe the waiting... See more