It is the duty of the Receptionist, as part if the Operations Team, to assist in the safe, and to project a running of the Health Centre in general, and the reception area in particular, and to... project a positive and friendly image to our patients and other professionals who may contact us either in person or via telephone.
The receptionist will work with GP’s, nursing staff and other colleagues to ensure appointments, bookings and visits are handled consistently and efficiently.
• Open the premises and restore the telephone service
• Signpost patients as per Health Centre protocols
• Alongside direct bookings via NHS111 make appointments for GPs and other clinicians via the clinical system as required
• Record requests for home... See more