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  1. Customer Retention Performance Lead

    Norwich, Norwich, United Kingdom | | From Aviva

    We are recruiting for a dynamic and inquisitive Customer Retention Performance Lead to join The Retail Team within Aviva. The Aviva Retail Team is focused on delivering great customer... and, as such, provides a dynamic and high-profile opportunity to drive the business forwards. The Retention and In-Life part of the team are accountable for the management of our existing customer base to drive both positive customer outcomes and increased £/customer. This involves working across a multi-skilled matrix team with colleagues across our Marketing, Digital, IT, Pricing, Category, Operations and Claims teams to manage the customer experience and commercial performance of this business. Duties & Responsibilities: Utilise key performance measures across the brands to identify... See more

  2. Customer Retention Performance Lead

    Norwich | | From Aviva

    We are recruiting for a dynamic and inquisitive Customer Retention Performance Lead to join The Retail Team within Aviva.The Aviva Retail Team is focused on delivering great customer and commercial..., provides a dynamic and high-profile opportunity to drive the business forwards.The Retention and In-Life part of the team are accountable for the management of our existing customer base to drive both positive customer outcomes and increased £/customer.  This involves working across a multi-skilled matrix team with colleagues across our Marketing, Digital, IT, Pricing, Category, Operations and Claims teams to manage the customer experience and commercial performance of this business.Duties & Responsibilities:Utilise key performance measures across the brands to identify and report on current... See more

  3. Customer Service Advisor

    Norwich | £18000/annum | From Quest Employment

    Our Client based in Norwich are currently looking for customer service advisors. This will be temporary contract for 6 months likely to go permanent for the right candidate. £9 p/h Part-time hours... 25 - 37.5 per week We are looking for a polite, professional Customer Service Advisor to work closely with other team members to provide outstanding service to our customers by answering the questions, handling complaints, and troubleshooting problems with our products and services. The Customer Service Advisor will handle a high volume of inbound calls and should seek to create a positive ... Customer Service Advisor, you should be customer-focused, efficient, reliable and adaptable. Responsibilities · Understanding the core values and beliefs of the company · Ability to handle stressful... See more

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  5. Customer Service Agent

    Norwich, Norfolk | - £18k | From Adecco

    We are currently looking for a Customer Service Agent to join one of our clients based in Norwich. We are looking for confident and tenacious individuals who are able to think quickly and have... this position is to start ASAP. this is an excellent opportunity for someone looking to make their mark within an expanding telecommunications company. Job Description Taking calls from customers inputting customer details and dealing with any enquiries Running credit checks on customers Scanning documents and uploading files email correspondence liaison with internal staff members Data entry onto the in-house database Call handling and customer service on a substantial level Processing customer device orders Person Specification Good customer service skills Accurate data entry skills... See more

  6. Customer Service Assistant

    Norwich | £9.49/hour | From Gap Personnel East

    Customer Service Assistant required for one of our Client based at the outskirts of Norwich. Family orientated business is looking for a number of Customer Service Assistants to join them due to... expansion. As a Customer Service Assistant your main duties will be: *answer customers' questions by phone, email, webchat, or social media, *give quotations and check product availability *sell products or services and take payments *handle complaints or pass them to a supervisor *add customer information onto a computer system *track orders and arrange deliveries *administrative tasks such as ... considering a career in customer service and pride yourself as a good communicator and future brand ambassador - please apply now - we would like to hear from you. Click apply now; Call (phone number... See more

  7. Customer Service Advisor

    Snetterton, Norfolk | | From Horizon Search & Selection

    Are you passionate about Customer Service with a fondness for all things floral? We are currently seeking a Customer Service Advisor to join our client on a full-time, permanent basis working in... of orders whilst upholding the high levels of customer service that the company offers. Working in a fast-paced environment, this is a really interesting position with many elements to it meaning no two days are ever the same! On the front line of customer service this role will include answering incoming chat box enquiries from the website, calls and emails. You will be placing orders, locating stock and liaising with the warehouse team. Other duties & responsibilities include: * Responding to customer enquiries via live web chat * Providing a first-class customer experience demonstrating strong... See more

  8. Customer Assistant

    Norwich | | From Lidl

    Customer Assistant (20 to 30 Hours, New Store Opening) £9.50 up to £10.70 per hour* (pro rata) - This isn't stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is... day of customers, you'll keep moving and keep business booming. Every day is different, so you won't just be working deliveries or working on the till; you'll be doing all of it and more. You could even train to be a freshness specialist, non-food specialist or a bakery specialist. It's your hard graft that puts food onto dinner tables and keeps our customers coming back. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You'll be part of a close-knit team who will soon become... See more

  9. Graduate Customer Representative

    Norwich | £20000 - £23000/annum | From Pareto

    Graduate Customer Representative Location: Norwich Salary: Basic salary of £20,000 with OTE of £23,000 REF: J10118:EAS:GJ:GCR:NORWC Sector: Manufacturing Working for an industry-leading... completion. The Role: Graduate Customer Representative As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. As Graduate Customer Representative you will also... See more

  10. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Fri 19:00:00 23:00:00 Sat 19:00:00 23:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  11. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Sun 09:00:00 19:00:00 Mon 19:00:00 23:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  12. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Wed 08:00:00 18:00:00 Sat 19:00:00 23:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  13. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Sun 09:00:00 19:00:00 Fri 19:00:00 23:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  14. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Sun 09:00:00 19:00:00 Wed 19:00:00 23:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  15. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Sun 08:00:00 18:00:00 Mon 18:00:00 22:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  16. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Sun 09:00:00 19:00:00 Fri 18:00:00 22:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  17. Customer Delivery Driver

    Norwich/UK | | From Tesco

    About the role -------------- Shift pattern Days From time To time Tue 08:00:00 18:00:00 Sat 18:00:00 22:00:00 A job where you are in the driving seat! As the face of Tesco out on the... road, our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at the store ready to support you when you need them. You will... See more

  18. Senior Customer Service Advisor - Sales

    Norwich, Norfolk | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people, you're a good listener and you think you could help our customers feel welcome, then this Senior Customer Service Advisor (Sales) vacancy could be a great opportunity for you. This Senior Customer Service Advisor (Sales) role is working in our Jewson Branch in Norwich. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 branches. What will I be doing in this role? The Senior Customer Service Advisor role is a key role within this branch. You will build successful working relationships with customers, colleagues, and suppliers... See more

  19. Customer Service Advisor - Sales

    Norwich, Norfolk | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people, you're a good listener and you think you could help our customers feel welcome, then this Customer Service Advisor (Sales) could be a great opportunity for you. This Customer Service Advisor (Sales) role is working in our Jewson Branch in Norwich. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 branches. What will I be doing in this role? The Customer Service Advisor role is one the most important roles within the branch network. Based within the store, you will be the 'face' of the branch and will maximise profitability... See more

  20. Customer Service - Norwich - 19-20K

    Norwich, Norfolk | £19000 - £20000/annum | From Manpower

    A fantastic opportunity has come available for a Customer Service exec to join our client based in Norwich. You will be joining a successful team and work with the business to generate new business... and deliver a high level of customer service to all their customers. This role will see you dealing with incoming and outbound calls and would require you to quickly understand the customer's needs and requirements. It is essential that you can communicate over the phone and previously worked in a customer service role. To be successful in this role you will need to be competent working with Microsoft Packages and proven ability to work part of small teams to deliver high level of customer service. Main Duties To deliver outstanding quality of service consistently To answer calls in... See more

  21. Customer Service Advisor - Distribution

    Norwich, Norfolk | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people and you think you could help our customers feel welcome, then this Customer Service Advisor (Distribution) could be a great opportunity for you. This Customer ... ? The Customer Service Advisor role is one the most important roles within the branch network. You will undertake yard and warehouse duties to help promote and maximise sales, and will often be the first point of contact for customers visiting the branch. Key day to day duties include: Deal with customers on a day to day basis in the yard, providing outstanding customer service Assist in... See more