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400+ customer service jobs in Norwich

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  1. Customer Service Advisor

    Norwich | £18000/annum | From Quest Employment

    Our Client based in Norwich are currently looking for customer service advisors. This will be temporary contract for 6 months likely to go permanent for the right candidate. £9 p/h Part-time hours... 25 - 37.5 per week We are looking for a polite, professional Customer Service Advisor to work closely with other team members to provide outstanding service to our customers by answering the questions, handling complaints, and troubleshooting problems with our products and services. The Customer Service Advisor will handle a high volume of inbound calls and should seek to create a positive ... Customer Service Advisor, you should be customer-focused, efficient, reliable and adaptable. Responsibilities · Understanding the core values and beliefs of the company · Ability to handle stressful... See more

  2. Customer Service Agent

    Norwich, Norfolk | - £18k | From Adecco

    We are currently looking for a Customer Service Agent to join one of our clients based in Norwich. We are looking for confident and tenacious individuals who are able to think quickly and have... this position is to start ASAP. this is an excellent opportunity for someone looking to make their mark within an expanding telecommunications company. Job Description Taking calls from customers inputting customer details and dealing with any enquiries Running credit checks on customers Scanning documents and uploading files email correspondence liaison with internal staff members Data entry onto the in-house database Call handling and customer service on a substantial level Processing customer device orders Person Specification Good customer service skills Accurate data entry skills... See more

  3. Customer Service Assistant

    Norwich | £9.49/hour | From Gap Personnel East

    Customer Service Assistant required for one of our Client based at the outskirts of Norwich. Family orientated business is looking for a number of Customer Service Assistants to join them due to... expansion. As a Customer Service Assistant your main duties will be: *answer customers' questions by phone, email, webchat, or social media, *give quotations and check product availability *sell products or services and take payments *handle complaints or pass them to a supervisor *add customer information onto a computer system *track orders and arrange deliveries *administrative tasks such as ... considering a career in customer service and pride yourself as a good communicator and future brand ambassador - please apply now - we would like to hear from you. Click apply now; Call (phone number... See more

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  5. Customer Service Advisor

    Snetterton, Norfolk | | From Horizon Search & Selection

    Are you passionate about Customer Service with a fondness for all things floral? We are currently seeking a Customer Service Advisor to join our client on a full-time, permanent basis working in... of orders whilst upholding the high levels of customer service that the company offers. Working in a fast-paced environment, this is a really interesting position with many elements to it meaning no two days are ever the same! On the front line of customer service this role will include answering incoming chat box enquiries from the website, calls and emails. You will be placing orders, locating stock ... listening skills and ensuring customers are fully aware of our service allowing them to make informed decisions * To appropriately promote our products and service to all customers ensuring all relevant... See more

  6. Service Manager

    Attleborough, Norfolk | £25000 | From National Care Group Ltd

    Job Description Y our potential plus our commitment changes lives National Care Group,  are recruiting for an experienced Service Manager to support our service in Great Ellingham.  We... are looking to recruit a Service Manager to work alongside our Registered Manager at 8 Acres Residential service in Great Ellingham, Attleborough where provide accommodation and support for individuals with moderate and seve... See more

  7. Service Engineer

    Wymondham, Norfolk | £25000 - £50000 per annum | From Bennett and Game Recruitment LTD

    Field Service Engineer required. My client is a well established supplier of Plant Machinery across the UK and are looking to recruit a capable Field Service Engineer in their Wymondham... depot, it is expected that the successful candidate will come from a field service background, have strong experience in both the Mechanical and Electrica l elements of Heavy Plant Machinery . And be based within a commutable d... See more

  8. Part Advisor

    Norwich | £25000 - £29000 per annum | From Pure Resourcing Solutions Limited

    I am delighted to supporting a unique Norwich based organisation in the appointment of an HR Advisor who will be a true advocate and promoter of their culture and values. Working closely with...... See more

  9. Servicing and Deployment Coordinator (Maternity cover

    Norwich | Up to £19,350 per annum | From Gasway Services

    Temporary contract to cover Maternity Leave As an integral part of the Flagship Group, Gasway are East Anglia’s premier boiler and heating experts delivering both reactive and planned solutions... to our customers. We have an excellent opportunity for a full time Servicing & Deployment Coordinator to join our social housing team based in our Head Office, Norwich. This role is extremely ... customers needs are met and ensure that customers and clients are kept fully informed to ensure we are delivering outstanding customer service. This is a busy and demanding role and as such as the ideal ... streams. - Experience of dealing with customer service by phone and the ability to liaise effectively with a range of audiences. - Demonstrate competent IT skills and experience with using... See more

  10. Customer Service - Norwich - 19-20K

    Norwich, Norfolk | £19000 - £20000/annum | From Manpower

    A fantastic opportunity has come available for a Customer Service exec to join our client based in Norwich. You will be joining a successful team and work with the business to generate new business... and deliver a high level of customer service to all their customers. This role will see you dealing with incoming and outbound calls and would require you to quickly understand the customer's needs and requirements. It is essential that you can communicate over the phone and previously worked in a customer service role. To be successful in this role you will need to be competent working with Microsoft Packages and proven ability to work part of small teams to deliver high level of customer service. Main Duties To deliver outstanding quality of service consistently To answer calls in... See more

  11. Senior Customer Service Advisor - Sales

    Norwich, Norfolk | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people, you're a good listener and you think you could help our customers feel welcome, then this Senior Customer Service Advisor (Sales) vacancy could be a great opportunity for you. This Senior Customer Service Advisor (Sales) role is working in our Jewson Branch in Norwich. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 branches. What will I be doing in this role? The Senior Customer Service Advisor role is a key role within this branch. You will build successful working relationships with customers, colleagues, and suppliers... See more

  12. Customer Service Advisor - Sales

    Norwich, Norfolk | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people, you're a good listener and you think you could help our customers feel welcome, then this Customer Service Advisor (Sales) could be a great opportunity for you. This Customer Service Advisor (Sales) role is working in our Jewson Branch in Norwich. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 branches. What will I be doing in this role? The Customer Service Advisor role is one the most important roles within the branch network. Based within the store, you will be the 'face' of the branch and will maximise profitability... See more

  13. Customer Service Advisor - Distribution

    Norwich, Norfolk | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people and you think you could help our customers feel welcome, then this Customer Service Advisor (Distribution) could be a great opportunity for you. This Customer ... ? The Customer Service Advisor role is one the most important roles within the branch network. You will undertake yard and warehouse duties to help promote and maximise sales, and will often be the first point of contact for customers visiting the branch. Key day to day duties include: Deal with customers on a day to day basis in the yard, providing outstanding customer service Assist in... See more

  14. Customer Service/Sales Administrator

    Norwich, Norfolk | £18500 - £20000/annum | From REEF Recruitment

    My client based in Norwich are EXPANDING and require a highly organised administrator. Full time Monday to Friday 8.30am to 4.30pm (Thursday half day) and Saturdays 9.30am to 2.30pm. This role is... working for small team where you can really make a difference. Some duties will include:- Taking calls Updating CRM system Emailing customers (you MUST have good spelling and grammar) Dealing with enquiries/new quotes General administration Salary will depend on previous experience If you enjoy a busy and varied role, are great on the telephone with customers and a whiz with Excel and IT then please email Louise your CV today and I look forward to hearing from you. * If you have not heard within 5 working days, then I am afraid your application has been unsuccessful and we wish... See more

  15. Customer Retention Performance Lead

    Norwich, Norwich, United Kingdom | | From Aviva

    We are recruiting for a dynamic and inquisitive Customer Retention Performance Lead to join The Retail Team within Aviva. The Aviva Retail Team is focused on delivering great customer... and, as such, provides a dynamic and high-profile opportunity to drive the business forwards. The Retention and In-Life part of the team are accountable for the management of our existing customer base to drive both positive customer outcomes and increased £/customer. This involves working across a multi-skilled matrix team with colleagues across our Marketing, Digital, IT, Pricing, Category, Operations and Claims teams to manage the customer experience and commercial performance of this business. Duties & Responsibilities: Utilise key performance measures across the brands to identify... See more

  16. Customer Retention Performance Lead

    Norwich | | From Aviva

    We are recruiting for a dynamic and inquisitive Customer Retention Performance Lead to join The Retail Team within Aviva.The Aviva Retail Team is focused on delivering great customer and commercial..., provides a dynamic and high-profile opportunity to drive the business forwards.The Retention and In-Life part of the team are accountable for the management of our existing customer base to drive both positive customer outcomes and increased £/customer.  This involves working across a multi-skilled matrix team with colleagues across our Marketing, Digital, IT, Pricing, Category, Operations and Claims teams to manage the customer experience and commercial performance of this business.Duties & Responsibilities:Utilise key performance measures across the brands to identify and report on current... See more