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Customer jobs in Liverpool

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  1. Customer Service

    Wigan | Negotiable | From Brook Street (Uk) Ltd

    **Temp to Perm Customer Service Role** My client is looking for a team of customer service agents to join their ever expanding team, Providing excellent customer service to all new and existing... clients with bookings & query's. You will be the first point of contact for any customer needing support or advice with orders, over the telephone, email, live web chat and social media platforms. -CUSTOMER SERVICE SKILLS -GOOD LISTENING SKILLS -EMPATHETIC -GOOD KNOWLEDGE OF INSTAGRAM & FACEBOOK -LIVE WEBCHAT EXPERIENCE IS DESIREABLE You must be able to travel to Wigan for 1 week's training Monday- Friday 09:00-17:00 SHIFT PATTERN Monday - Friday 16:00 - 00:00 (Remote working) Monday - Friday 09:00 - 17:00 If you have the relevant experience please send your CV or call 07515325187... See more

  2. Customer Service Specialist

    Chester | | From THE BUSINESS CONNECTION

    Working for this established market leader in their sector, the Customer Service specialist will be key to the continued growth of the company. Working as part of a fast-paced customer support team... the Customer Service specialist will be rewarded with training, genuine career prospects and being part of a motivated, passionate team! To apply for the Customer Service specialist role, you should have previous office based customer support skills with the ability to hit and exceed KPIs and targets. The Customer Service specialist will have the resilience to cope with challenges and objections, and to provide business-driven solutions to customers. You will be highly motivated and driven by results and achieving targets. Key Responsibilities: * Provide technical support to customers... See more

  3. Customer Access Advisor

    Birkenhead | £21,517 per annum | From TALENT SPA

    Customer Access Advisor Location: Birkenhead Salary: £21,517 per annum Hours of Work: 37 hours per week Contract Type: 6-month FTC About the Company: Following an internal promotion... fantastic opportunity has arisen for a Full Time, Customer Access Advisor to join our busy Contact Centre . This role is 6 month fixed term, 37 hours per week, based in our modern head office in ... nearby. The Customer Access Advisor Role The role of Customer Access Advisor reports directly to the Customer Access Team Leader and is part of a large contact centre team. The overall purpose ... . In addition to telephony activity, the required administration activities more specifically linked to support link functionality are to be carried out in a timely manner Customer Access Advisor... See more

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  5. Customer Experience Analyst

    Liverpool, Merseyside | 0.0000 | From Slater & Gordon (UK) LLP

    Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal & complementary services in a... broad range of areas and our clients are the centre of it all. We are looking for a Customer Experience Analyst to join our Client Care Team in Liverpool. This will be a fast paced and varied role ... analysis experience with in a fast paced environment. Previous face to face or phone based customer service experience High Competency with Microsoft packages especially Excel Conflict resolution experience Root cause analysis and trend analysis experience Proven experience in data analysis Excellent communication skills both verbal and written A positive can do attitude with a strong customer focus... See more

  6. Inbound Customer Service Advisor

    Prescot, Merseyside | 6.4500 - 8.7200 | From MERJE Ltd

    Salary: £6.45 - £8.72 per hour depending on age (permanent job) Hours: Monday - Sunday, 5 days per week, full time, between the hours of 8am-9pm Start Date: ASAP! Are you looking to work in a... family run business? Do you want career progression? Do you love providing an excellent customer service? Have you got previous call centre experience? If you answered "yes" to the above questions, then please read on for a fantastic customer service role based in one of our caring and friendly clients, based in Prescott, Knowsley, Merseyside… The Role: This role is working for a busy retailer, who attract the more mature customer, therefore you need to have excellent customer service skills. It is based within a busy call centre, where you will be targeted on the number of calls you take... See more

  7. Customer Assistant Part Time

    Liverpool, Merseyside | 9.3000 - 10.5000 | From Lidl GB

    £9.30 up to £10.50 per hour* (pro rata). Part time hours are between 10 - 30 hours. Full time hours are between 31 - 40 hours. This isn’t stacking shelves. This is feeding families. As a Customer... the store is ready for another day of customers, you’ll keep moving and keep business booming. Every day is different, so you won’t just be working deliveries or working on the till; you’ll be doing all of it and more. You could even train to be a freshness specialist, non-food specialist or a bakery specialist. It’s your hard graft that puts food onto dinner tables and keeps our customers coming back. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You’ll be part of a close-knit... See more

  8. Customer Service Advisor - Polish Speaking

    Liverpool, Merseyside | 0.0000 | From Slater & Gordon (UK) LLP

    Do you like talking to people? Are you looking for an exciting and rewarding customer focussed career opportunity? Are you passionate about delivering exceptional service? Do you go above and beyond... a number of experienced customer service polish speaking professionals to join our New Client Service Team in Liverpool. Thanks to our cutting-edge technology you will be able to work from home during the COVID-19 phase. Our customer service advisors are the first point of contact for anyone who may need our professional support or guidance. This is a fast paced and varied role where you will spend ... allocation of the file About You; Excellent communication skills both verbal and written. Passionate about delivering exceptional customer service Ability to relate to people and build strong working... See more

  9. Inbound Customer Service Advisor

    Prescot, Merseyside | 6.4500 - 8.7200 | From MERJE Ltd

    Salary: £6.45 - £8.72 per hour depending on age (permanent job) Hours: Monday - Sunday, 5 days per week, full time, between the hours of 8am-9pm Start Date: ASAP! Are you looking to work in a... family run business? Do you want career progression? Do you love providing an excellent customer service? Have you got previous call centre experience? If you answered "yes" to the above questions, then please read on for a fantastic customer service role based in one of our caring and friendly clients, based in Prescott, Knowsley, Merseyside… The Role: This role is working for a busy retailer, who attract the more mature customer, therefore you need to have excellent customer service skills. It is based within a busy call centre, where you will be targeted on the number of calls you take... See more

  10. Customer Service Advisor

    Birkenhead, Merseyside | 8.2000 - 8.7200 | From Recruit Right

    We’re looking for experienced customer service individuals to work on either a long term temporary or temporary to permanent basis in Birkenhead (excellent transport links - bus and train). You must... have previous telephone based customer service experience, a good telephone manner and good computer skills. Previous high end retail experience is advantageous. The office hours vary from 8am-9pm, Monday-Sunday and you will be working a standard 40 hour week over 5 days (including Saturdays and Sundays on a rota). You will be answering telephone calls from customers and therefore you must have a polite, friendly & helpful telephone manner. You will be responsible for giving customers a first class customer experience. Experience in objection handling, negotiation or dealing with complaints... See more

  11. Customer Service Advisor

    Birkenhead, Merseyside | 8.7200 - 9.2200 | From Search Consultancy

    Call Centre Customer Service Advisor Keyworker - Birkenhead The details: * 40 hours per week, 5 days out of 7 * Monday - Sunday between 8am - 10pm * £8.72 per hour increasing to £9.22... calls * You will be the first point of contact for customers dealing with inbound queries in relation to the customer's accounts, providing transaction, statement information and taking payments * Updating call notes on the system * Provide advice and guidance What we are looking for: * Previous customer service experience is essential * Excellent communication and organisational skills * IT competent You don't need to have financial services experience to be successful in this role. All we ask is that you have worked in customer services and have a passion for it. If you're confident... See more

  12. Portugese Customer Service Advisor

    Ormskirk, Lancashire | 21000.0000 | From JOB Consultancy

    Working for a great client in the Ormskirk area we require a Portugese Speaker who can converse with customers in both English and Portugese. You will have the ability to communicate with customers... at all levels as well good administrative and organisational skills to follow information through on behalf of the client Excellent ability to build a rapport with customers and the ability to take calls in both Portugese and English. Hours of work are between 6.30am - 8.30pm Monday to Friday (COVID hours) on a shift rotation to allow the business to adhere to social distancing working and training. Some weekend working is required on a rota In return you can expect a great training programme, bonuses related to your service level and the opportunity to grow with a great business. We are... See more

  13. Customer service Advisor - 8146

    Chester, Cheshire | 0.0000 | From Pontoon

    Customer service Advisor - 8146 Chester Initial 3 month contract My high profile banking client are currently recruiting for a customer service advisor to work in their offices based on Chester... consistently focused on quality of work to ensure the correct balance between customer service and adherence to bank policies and procedures is maintained. * Update bank records in accordance with Data ... background in a Customer Contact area N.B. This particular client requires that, if you are not a British Citizen, you must hold an EU Passport, Tier 1 Visa / HSMP, Dependency Visa, or Ancestry Visa for... See more

  14. Customer Service Advisor

    Liverpool, Merseyside | 0.0000 | From Slater & Gordon (UK) LLP

    Do you like talking to people? Are you looking for an exciting and rewarding customer focussed career opportunity? Are you passionate about delivering exceptional service? Do you go above and beyond... for you customers and colleagues? If the answer to the above is yes, then read on! Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class ... a number of dedicated customer service professionals to join our New Client Services Team in Liverpool. Thanks to our cutting-edge technology you will be able to start, train and work from home during the COVID-19 phase. What you will be doing: Our customer service advisors are the first point of contact for anyone who may need our professional support or guidance. This is a fast paced and varied role... See more

  15. Customer Service Advisor

    Runcorn, Cheshire | 9.0000 - 10.0000 | From Hays Specialist Recruitment Limited

    Customer Service Professionals with experience needed Your new company Your new company is a distribution business operating in a consumer goods sector. They are located in Runcorn and due to high... demand for their products they are tentatively thinking of recruiting new temporary Customer Service Representatives to join the team on a temporary basis. Your new role You would be responsible for dealing with both inbound and outbound calls, answering to various customer queries, placing orders in the system and effectively resolving different product or service complaints. What is more, your tasks will include promptly responding to e-mails and web chat, updating the database with correct customer information and paying high attention to data privacy and GDPR rules. What you'll need... See more

  16. Customer Service Representative

    Wirral, Merseyside | | From Morson International

    Our client a leading Renewable Energy company are currently recruiting for Customer Service Representative on a part time and full time contract basis based in Prenton, Birkenhead. The client is... looking for someone who can be fully flexible and willing to work evenings and weekends if required. Accountabilities: Handling incoming calls from customers relating to faults and emergencies. Assisting customers with difficult complaints Making outbound calls to staff / transfer calls to correct department Great customer service skills Obtain the relevant information from customers to then decide on the appropriate course of action required to resolve a query. Administration duties when required. Skills, Knowledge & Experience: Previous experience of working in a customer service... See more

  17. Customer Service Representative

    Wirral, Merseyside | | From Morson International

    Our client a leading Renewable Energy Company are currently recruiting for a Customer Service Representative on a part time contract basis based in Prenton, Birkenhead. The client is ideally... looking for someone who can be fully flexible and willing to work both evenings and weekends when required. Accountabilities: Handling incoming calls from customers relating to faults and emergencies. Assisting customers with difficult complaints Making outbound calls to staff / transfer calls to correct department Great customer service skills Obtain the relevant information from customers to then decide on the appropriate course of action required to resolve a query. Administration duties when required. Skills, Knowledge & Experience: Previous experience of working in a customer... See more

  18. Customer Service Representative

    Wirral, Merseyside | | From Morson International

    Our client a leading Renewable Energy Company are currently recruiting for a Customer Service Representative on a part time contract basis based in Prenton, Birkenhead. The client is ideally... looking for someone who can be fully flexible and willing to work both evenings and weekends if required. Accountabilities: Handling incoming calls from customers relating to faults and emergencies. Assisting customers with difficult complaints Making outbound calls to staff / transfer calls to correct department Great customer service skills Obtain the relevant information from customers to then decide on the appropriate course of action required to resolve a query. Administration duties when required. Skills, Knowledge & Experience: Previous experience of working in a customer service... See more

  19. Customer Service Representative

    Wirral, Merseyside | £11.11/hour | From Morson International

    Our client a leading Renewable Energy Company are currently recruiting for a Customer Service Representative on a full time contract basis based in Prenton, Birkenhead. The client is ideally... looking for someone who can be fully flexible and willing to work both evenings and weekends as required. Accountabilities: Handling incoming calls from customers relating to faults and emergencies. Assisting customers with difficult complaints Making outbound calls to staff / transfer calls to correct department Great customer service skills Obtain the relevant information from customers to then decide on the appropriate course of action required to resolve a query. Administration duties when required. Skills, Knowledge & Experience: Previous experience of working in a customer service... See more

  20. Customer Access Advisor

    Birkenhead | £21517/annum | From Magenta Living

    Customer Access Advisor Location: Birkenhead Salary: £21,517 per annum Hours of Work: 37 hours per week Contract Type: 6-month FTC About the Company: Following an internal promotion... fantastic opportunity has arisen for a Full Time, Customer Access Advisor to join our busy Contact Centre . This role is 6 month fixed term, 37 hours per week, based in our modern head office in ... nearby. The Customer Access Advisor Role The role of Customer Access Advisor reports directly to the Customer Access Team Leader and is part of a large contact centre team. The overall purpose ... . In addition to telephony activity, the required administration activities more specifically linked to support link functionality are to be carried out in a timely manner Customer Access Advisor... See more