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Customer Services jobs in Liverpool

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  1. Customer Service Advisor

    Skelmersdale | £16k - £19800 pa + Benefits | From Pontoon

    Customer Service Advisor £16,000 - £19,800 + benefits Skelmersdale Flexible shifts (8am-8pm) We're currently on the look out for Customer Service Advisors to work within our Call... so if you're thinking of making a career change this could be the opportunity for you. We want those who can go above and beyond to ensure all our customers receive the best service. Whether you're transferring money, promoting products or solving problems, you'll put the Customers needs at the heart of every call. If you don't have a background in financial services, don't worry. We provide ... service (preferably in a call/contact centre job) and know how to communicate warmly and professionally. As a Customer Service Advisor, you'll also need excellent written communication skills...

  2. Customer Service Team Leader

    Birkenhead | £16500.00 - £21000.00 per annum | From Search Consultancy

    Customer Service Team Leader * Location: Birkenhead Wirral * Salary: £16,500 - £21,000 basic * Contract: Full time, Permanent * Hours: Shifts falling between the hours of 7am till 11pm, Monday... progression and a great place to work, then this is the role for you. The role involves leading a team of customer service agents dealing with inbound calls from existing customers and providing excellent customer service. You need to be flexible to work Monday to Sunday on a flexible rotation basis. Working in a fun and vibrant contact centre environment, you will be tasked with: * Manage a team of Customer Services Executives * Set objectives, targets, development plans, conduct appraisals and 1-2-1's * Monitor productivity and performance through KPIs * On-going coaching and development...

  3. Customer Service Advisor

    Runcorn | Up to £18000.00 per annum + £2000 | From Search Consultancy

    Customer Care Agent * Location: Runcorn * Salary: 16,000 - £18,000 basic + £2000 bonus * Contract: Full time, Permanent * Hours: Monday to Friday 9am - 5:30pm (plus 1 Saturday in 4) My... to Saturday on a flexible rotation basis. The main duties of a Customer Care Agent are: * Dealing with inbound calls dealing with a variety of customer service related enquiries * Capturing ... the support of clear information and providing professional customer service * Undertaking the duties of this role in accordance with the regulatory and scheme guidelines * Dealing with customers who are wishing to cancel a policy To be considered for the role of Customer Care Agent you must possess the following; * Have experience within a previous customer service role ideally within...

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  5. Inbound Customer Service Advisor

    Runcorn | £8.10 - £8.20 per hour | From Search Consultancy

    Job Title: Inbound Customer Service, No Sales!!!! Full time. Job Type: On-going Temporary (possibility to go perm) Industry: Call Centre and Customer Services Location: Preston Brook... Runcorn Salary: £8.10 per hour Are you passionate about Customer Service? How about Free Parking on site? Experience working for a reputable company? Are you passionate about providing quality customer service? Do you enjoy helping others and working in a team where you are classed as part of the family? Then this is the Customer Service job for you! Inbound Customer Service ... Role with a view to go permanent: It's time for a fresh start in a brand new role where you can apply and develop your customer service skills. Based in Preston Brook, as a customer service...

  6. Customer Service Administrator

    Birkenhead | | From THE BUSINESS CONNECTION

    Working for this established and growing organisation, the Customer Service Administrator will be key to the continued success of the business. The Customer Service Administrator will work as part... of a support team to provide a professional customer focused administration service, ensuring that the most effective systems and processes are followed at all times and customers needs are not just consistently met but also exceeded. The Customer Service Administrator will be rewarded with 25 days holidays plus Bank Holidays, a contributory pension scheme, death in service, healthcare and annual pay reviews. To apply for the Customer Service Administrator role, you will have previous customer contact and clerical skills, gained within a professional office environment. You will possess...

  7. Customer Service Administrator

    Birkenhead | | From THE BUSINESS CONNECTION

    Working for this established and growing organisation, the Customer Service Administrator will be key to the continued success of the business. The Customer Service Administrator will work as part... of a support team to provide a professional customer focused administration service, ensuring that the most effective systems and processes are followed at all times and customers needs are not just consistently met but also exceeded. The Customer Service Administrator will be rewarded with 25 days holidays plus Bank Holidays, a contributory pension scheme, death in service, healthcare and annual pay reviews. To apply for the Customer Service Administrator role, you will have previous customer contact and clerical skills, gained within a professional office environment. You will possess...

  8. Customer Service Team Leader

    Birkenhead | £18000.00 - £19000.00 per annum | From Search Consultancy

    Customer Service Team Leader Wirral Basic salary up to £19,000 Do you have experience managing people? Do you come from a customer service background? Are you looking to start 2018 with... role are: * Managing a team of Customer Service Advisors * Setting long term goals/targets for the team * Coach and develop team to maximise performance and ensure high levels of customer service ... * Previous experience of working in a customer service environment - Retail, hospitality, call centre, any environment - at least 1 year is preferred * Strong leadership skills * A positive attitude ... disappointment Keywords: Team Leader; Manager; Customer Service; Inbound; Call centre; retail; birkenhead; liverpool; wirral Search is an equal opportunities recruiter and we welcome...

  9. Customer Service Administrator

    Runcorn | £18k - £20k pa + pension, car park, bonus | From Prestige Recruitment Services

    Customer Service Administrator Great opportunity to join a fantastic company as a Customer Service Administrator! Working as part of a friendly and established team you will provide... excellent customer service to customers and internal colleagues. Duties to include: Take and acknowledge customer orders Ensure orders are processed and liaise with production team Raise invoices, credit notes and arrange returns where needed Assist with enquiries, complaints in accordance with company procedures Ensure customer expectations are met at all times Raise and process quotes ... candidate will have the following: Previous sales order processing experience Excellent customer service skills gained in an office environment Excellent IT skills Ability to prioritise and manage...

  10. Inbound Customer Service Advisor

    Birkenhead | £7.05 - £7.50 per annum | From Search Consultancy

    Inbound Call Centre Agents We are currently recruiting for Call Centre agents to work on inbound Customer Service based campaigns for one of the UK's biggest retailers. This is an exciting... opportunity to build on skills that you may have acquired working in a call centre, retail or office environment or to learn a completely new skillset! The positions are based in a purpose built Call Centre in Birkenhead, and is close to local town and city transport links. The main duties of the role include - Answering incoming calls and emails from customers Dealing with queries and handling complaints Problem solving Booking and cancelling customer reservations Customer follow up calls when necessary Stock checks Documenting all calls taken The role is offered on a full...

  11. Customer Service Assistant

    Liverpool | Neg. | From Network Rail

    Job Title - Customer Service Assistant Location - Liverpool Lime Street Managed Station Rates - £5.60 - £7.50 an hour In Scope of IR35 About the role: You will be providing... of the station throughout the day will also be required. Key Responsibilities: Provide a highly visible point of contact for station users providing customer service to all, including visitors, contractors, retailers, TOC's and customers travelling throughout the station. Undertake regular station checks including contractor compliance, security, safety and equipment in accordance with ... customer focused presence around the station and on the platform on a day to day basis delivering a first class and safe station environment for Train Operating Companies (TOCs), passengers...

  12. Customer Service Team Member

    Skelmersdale | £14k - £16k pa + + Bonus + Benefits | From The People Pod Limited

    Customer Service Team Member Are you the ideal Customer Service Team Member? We're looking for experienced Customer Service Advisors, who are motivated and enthusiastic with excellent customer... service / communication skills. You may already be a Customer Service Advisor, Call Centre Advisor, or involved in a sales role - B2B, B2C, inbound or outbound... if you have great Customer Service skills and can achieve success through great service, we'd like to hear from you! Customer service team members will have the following abilities: Excellent Telephone manner Familiarisation with data input and maintaining records Customer service / focus Experience of Microsoft software Communication and relationship building Capacity to develop into a bigger role with time...

  13. Senior Customer Service Adviser

    Chester | £25k - £30k pa + Great Benefits | From Shortlist Recruitment Limited

    Senior Customer Service Adviser Chester £30,000 ShortList Recruitment are looking for a Senior Customer Service Adviser to join a modern, forward thinking financial services provider for senior... customer service experts looking for the next step up in their career. Reporting to the head of department as a Senior Customer Service Adviser you will provide an efficient and effective service to customers via modern platforms such as webchat within this digital business. The Senior Customer Service Adviser will be working in a vibrant, fast growing environment this is the ideal position for someone with a passion for customer service and an ambition to progress their career within the financial services industry. Senior Customer Service Adviser Responsibilities: To respond to online...

  14. Customer Service Specialist

    Chester | £22k - £25k pa + Great Benefits | From Shortlist Recruitment Limited

    Customer Service Specialist Chester £25,000 ShortList Recruitment are looking for a Customer Service Specialist to join an exciting financial services company based in the Chester area... Customer Service Specialist will possess exceptional customer service and real desire to take ownership. Your primary method of contact will be online. This role offers an exciting take on ... allows for role ownership and progression. The Customer Service Specialist will: Manage the customers journeys through any queries, questions, complaints to a satisfied and productive resolution ... through the customer journey, interaction and support. Required skills and experience for the Customer Service Specialist: Demonstrate excellence in customer service with regards to a customer...

  15. Customer Service Assistant

    Liverpool | £300 - £500 per week OTE | From Market Me Liverpool

    Customer Service Assistant   Position Overview The customer service assistant will increase customer confidence and loyalty by providing accurate, fast and friendly customer service in... through sales and maintain existing customers through excellent customer service. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank ... Must be 18 years of age. Ability to read, write and speak English proficiently. Authorisation to work in the United Kingdom Preferred Demonstrate strong customer service communication ... computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organisational skills. High standard of integrity and reliability...

  16. Customer Service Advisor

    Wigan | Excellent Salary and Package | From Ainscough Crane Hire Limited

    Job Title: Customer Service Advisor Reporting to: Customer Services Manager Location: Standish Job Role: As part of the Customer Service Centre, you will act as a first point of contact... for new crane enquiries, offering solutions and ensuring an exceptional customer service. You will be tasked with providing our customers with an easy and informative experience, guaranteeing a quick follow through of any details they require. With responsibility for identifying opportunities to provide additional services, adding value to meet the needs of the customer and following ... . Deal directly with customers enquiries either by telephone or electronically to maximise revenue through re-active and pro-active sales. Obtain and evaluate all relevant information to ensure service...

  17. Inbound Customer Service Advisor

    Birkenhead | £7.50 - £8.00 per hour | From HR GO Recruitment

    HR GO are recruiting a number of Full Time/Part Time Call centre operators - 40 hours per week working 5 out of 7 days between 8am-10pm within a busy inbound call centre environment. You will be... a DBS and Credit check. This is an excellent opportunity for additional hours to your current job or if you are looking for part time work. Duties will include: * Taking calls from customers * Answering customer service calls * Inputting customer data via using internal database/paper based application forms * Answering basic queries and re directing calls to appropriate department * Manage and resolve customer log in details and resetting passwords * Follow up customer calls where necessary * Document all call information according to standard operating procedures Benefits...

  18. Customer Service Asst. Evening

    Birkenhead | £7.73 (over 25) | From Net-worx (2001) Ltd

    We love our customers. They’re just like our in-store Merchandisers – people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores... and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, an eye for detail, the motivation to learn and a real passion for ... . Taking huge pride in what you do, your role as Merchandiser will be all about making sure every customer has every item on hand. Looking at the store layout, this will involve helping to ensure each area of the store is stocked, rotated, clean and looking its best. Thanks to your warm, friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time...

  19. Customer Service Agent | Call Centre

    Chester | 15K + incentives | From Credico

    Customer Service Agent | Call Centre  Location; Chester Full-Time ? Immediate Start 37.5 hours per week   We are looking for people who will help us fulfil our future ambitions... ? and their own. So, if you have great customer service skills and/or telesales experience and are looking to join a company at the most exciting time in their history, please read on?. About ... customer service teams at our call centre in Chester. This role will involve taking verification calls from our customers in the Telecoms & Charity sector. Customer service is our priority ... the best possible service to our customers over the phone. You?ll ensure that everyone gets the care and attention they deserve. As well as offering clear information, you?ll also need to work to...

  20. Customer Service Advisor - O2 Payments

    Runcorn | Up to £16848 pa | From CCM

    Job title: Payments Advisor Location: Preston Brook Salary: £16,848 Start date: 12th February 2018 Fixed Shift: Monday OFF, Tuesday, Wednesday, Thursday and Friday 11:00-19:30, Saturday... five days out of seven. About you We're looking for empathetic and patient people who pride themselves on great customer service. A good listener, you will great at handling difficult situations ... contact centres in the UK, Capita Customer Management is the perfect place to start or further your customer service career. So if you are passionate about customer service, and want to contribute to ... 09:30-18:00, Sunday OFF. Capita Customer Management are working in partnership with O2 looking for Payments Advisors to join our Preston Brook Contact Centre. It's a great place to work: You can...

  21. Customer Service Advisor - Part Time

    Runcorn | £12792 - £13182 pa | From CCM

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take... Customer Service calls on behalf of First Group at our Preston Brook site. This is a part time, permanent role , working 30 hours per week. You will be required to work shifts of 5 hours per ... employees to deliver vitally important services for passengers. If you want the chance to provide valuable customer service excellence to a varied market on behalf of a trusted employer, look no further ... with your high attention to detail to provide exceptional service to First Group's customers. You will be managing and responding to a variety of calls and correspondence which could include receiving...