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Customer Services jobs in Liverpool

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  1. Claims Handler - Customer Service

    Wirral | £19,000 - £20,000 per Annum | From Auger

    Auger is a well established, thriving company offering drainage solutions on a national basis to many of today's leading insurers is seeking a pro-active and confident individual to be responsible... excellent telephone manner and strong organisational skills are essential. As a Claims Handler - Customer Service it will be your responsibility to deliver an exceptional customer experience though ... and process reports, prepare invoices and send correct documentation to all parties within the agreed service level agreements. Emphasis on proactively managing customer and client expectations taking into ... - Customer Service - You will have / will be: * Previous experience within a customer service or administrative office environment. * Experienced at managing and being responsible for your own caseload...

  2. Customer Service Advisor - Bootle

    Bootle | £15379 pa | From Santander

    As a Customer Service Advisor you'll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. In return, you can expect... we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to join us at Bootle. As a Customer Service Advisor your skills and qualifications will include: - Excellent listening and communication skills - A high level of motivation - Previous experience in a customer service role - A flexible approach - Strong team working skills - As you'll be working in a regulated environment, a high level of numeracy...

  3. Customer Service Advisor

    Runcorn | £14500 pa | From Capita Customer Management

    Job title: Customer Adviser Location: Preston Brook About us At Capita Customer Management, we are proud to work for some of the best-known brands in the country. Tesco, Marks & Spencer... 02, First Group and National Trust are just some of the businesses that look to us to provide customer service that adheres to the highest standards. Right now, we're looking for Customer ... the telephone and online channels. We'll train you to deliver service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. It's a great chance ... you build with customers and a key part of the great service you provide. As the voice of our customer service, your delivery and manner will enable us to share our values with customers, and in turn...

  4. Customer Services Representative

    Chester | | From THE BUSINESS CONNECTION

    Working for this successful and progressive company, the Customer Service Representative will be based within a motivated, fast-paced team who take pride in their exceptional levels of customer... support. The Customer Service Representative will be rewarded with 25 days holidays plus Bank Holidays, a BUPA scheme, pension and free parking. The offices are new, modern and open-plan, with the company encouraging a positive, committed, results-driven working environment. To apply for the Customer Service Representative role, you should have a proven background in telephone-based customer services, ideally gained within the banking or financial services sector. The Customer Service Representative will possess strong time management skills and the ability to manage deadlines. You must...

  5. Customer Service Advisor

    Chester | plus bonus | From THE BUSINESS CONNECTION

    Our client is looking to recruit a Customer Service Advisor to join their existing and well established customer service team. It is essential that you possess previous experience working in... telephone based customer service role, with skills gained working within a high volume call environment dealing with queries, orders and high levels of workload. You must be passionate about providing outstanding customer service to ensure best possible service is provided. Working for this established, industry-leader within fantastic, modern offices in Chester. You will be rewarded with a company pension scheme, 25 days holidays and free parking. Company: CONFIDENTIAL Role: Responsible for delivering an excellent service to all customer by answering all telephone calls to...

  6. Team Manager (Customer Services

    Liverpool | £25k - 30k per year + n/a | From Douglas Jackson Limited

    Job Ref: DJHC4229 Job Title Team Manager (Customer Services) Location: North West Salary: £25-30k salary This is an opportunity for a Customer Services Team Manager to join... collaborative family run business. Some of the duties will include: - Manage a team of customer service agents - Drive performance of your team ensuring service levels are exceeded ... you will need proven experience in driving performance in a Contact Centre across customer service operations. You will also possess a real passion and focus on customer experience and driving continuous ... and executive search company, working specifically within the Executive and Skilled Customer Contact market place: We place individuals who effectively improve your Customer Service, who design, lead, plan...

  7. Operations Manager (Customer Services

    Liverpool | £0 - 50k per year + n/a | From Douglas Jackson Limited

    Job Ref: DJHC4228 Job Title Operations Manager (Customer Services) Location: North West Salary: Up to £50k salary This is an opportunity for an Operations Manager to join a collaborative... family run business. Some of the duties will include: - Manage a team of Team Leaders and take overall responsibility for a customer services contact centre (50FTE) - Encourage a culture ... -channel environment If you are interested to apply for this position then you will need proven experience in managing Managers in a high performing customer service environment. You will also ... individuals who effectively improve your Customer Service, who design, lead, plan, transform, or, deliver your Customer Strategy, Customer Experience, Customer Insight, or Customer Contact. Douglas...

  8. Customer Service Advisor

    Runcorn | | From Red Dot Recruitment

    Customer Service Advisor Tired of your current role? Looking for a change within a multi international business with prospering opportunities? If so, I may have the ideal role for... huge energy providers! The role My client is looking for Inbound customer service agents to join their team. You will be dealing with enquiries such as: * Billing Enquiries * Customer complaints * Change of Address * Change of Account Details * Customers who move house * General Account Enquiries This is an exciting opportunity for someone who wants to progress within a well ... candidates must have previous experience within a customer service or sales position, ideally telecommunications. Interested? Please click apply and I will be in touch as soon as possible regarding this...

  9. Customer Service Advisor

    St Helens | | From Red Dot Recruitment

    Customer Service Advisor Tired of your current role? Looking for a change within a multi international business with prospering opportunities? If so, I may have the ideal role for... huge energy providers! The role My client is looking for Inbound customer service agents to join their team. You will be dealing with enquiries such as: * Billing Enquiries * Customer complaints * Change of Address * Change of Account Details * Customers who move house * General Account Enquiries This is an exciting opportunity for someone who wants to progress within a well ... candidates must have previous experience within a customer service or sales position, ideally telecommunications. Interested? Please click apply and I will be in touch as soon as possible regarding this...

  10. Customer services specialist

    Chester | £19,000 | From Elite National Recruiters

    Are you looking for your next C/S role, close to Chester city centre? With immediate starts on offer, my client is looking for personable individuals with C/S experience, a little sales flair,... and a great phone manner for their vacancy at their head office. Their core aim is to provide a positive, pro-active resolution service for any issues that customers may have before, during or ... routine queries to complaints! Essential Experience: Previous experience in a B2C customer services/ customer-care orientated role Strong negotiation and issue resolution skills Desirable ... : Customer Services Management of incoming caseload – responding to customer contact within agreed service targets Successful resolution of customer issues and complaints as quickly as possible to...

  11. Inbound Customer Service Advisor

    Skelmersdale | £10.50 p hour | From Search Consultancy Ltd

    Job Title: Inbound Customer Service - 100% Inbound Job Type: Contract /Temp to Perm Industry: Call Centre and Customer Services Location: Skelmersdale, England Salary: £10.50per hour We are... currently looking for Customer Service Advisor to work within a busy Call centre environment based in Skelmersdale. We are looking for individuals, with great attention to detail and excellent ... Customer Services, then this could be an excellent opportunity for you to work at an exciting company. Call Centre - Customer Service- Inbound- No Sales- Call centre advisor- Advisor- Contact Centre ... * Dedicated training suites The Job: * To deal with individual customer's accounts, inbound telephone enquiries and requests in an effective manner * Interact with customers through a range...

  12. Retail Customer Service Advisor

    Birkenhead | £7.50 p hour + benefits | From HR GO Recruitment

    High Street Retail Customer Service Advisors Required for a prestigious call centre based in Birkenhead Duties will be to take inbound enquiries by email and telephone for high street... online retail customers You must have excellent written and verbal communication skills Hours between 8am and 8pm Monday to Sunday on a rota basis £7.50p/h Weekly Pay Full Training Given Excellent staff discounts after a qualifying period PLEASE CALL SUE NOW ON ************* to arrange an interview or send your CV to...

  13. Customer Service Advisor

    Liverpool | £19k - £21k pa | From Recruitment Genius Ltd

    Reports to: Sales Manager Hours: Full Time, 0800-1700 Mon-Fri with 30 minutes' break Holiday: 28 days including public holidays Salary: £19,000 - £21,000 depending on experience plus bonus... customer requirements and record and communicate these effectively - Excellent written communication skills - Proactive team player able to work alongside the allocated Customer Service Supervisor - Negotiation skills for customer follow-up and assisting in closing sales - Ability to multi-task, prioritise, and manage time effectively - Outstanding knowledge of MS Office; knowledge of CRM ... responsible for providing great customer experience through painstaking, conscientious, meticulous attention to detail for customers. The team is also responsible to keep and grow all existing customers...

  14. Customer Services

    Deeside | 15000.0000 | From Adele Carr Financial Recruitment

    Adele Carr Financial Recruitment is a specialist accountancy recruiter for the North West market. Customer Service Assistant is required to join a busy department for a leading business with... reputation for providing high quality products, based in Deeside. Role and Responsibilities: Working in attractive offices, the role is customer services and involves dealing with customer queries in relation to current accounts. Using your excellent customer service skills, you will play a key role within the contact centre. Person Specification The ideal candidates should have a CV that demonstrates the following attributes: • A friendly & professional telephone manner with great interpersonal / communication skills. • A good all round knowledge of customer service...

  15. Customer Service Advisor - Business Banking

    Bootle | £15379 pa | From Santander

    As a Customer Service Advisor you'll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. In return, you can expect... we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to join us at Bootle. As a Customer Service Advisor your skills and qualifications will include: - Excellent listening and communication skills - A high level of motivation - Previous experience in a customer service role - A flexible approach - Strong team working skills - As you'll be working in a regulated environment, a high level of numeracy...

  16. Customer Service Advisor, First Group

    Runcorn | £14937 - £16085 pa | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... on every one of their employees to deliver vitally important services for passengers. If you want the chance to provide valuable customer service excellence to a varied market on behalf ... property, providing travel advice and much more. As well as answering inbound calls/correspondence, you will proactively contact customers as part of a requested service to provide travel updates ... skills. Although full training is provided, previous customer service experience is desirable. The range of work we do means there's lots of opportunity for ambitious people to progress. Great...

  17. Inbound Customer Services

    | 9.0000 | From Pontoon

    MBNA Customer Service Advisor You will be working in MBNA's Customer Services department handling a large variety of inbound calls from our Credit Card customers. Calls range from simple questions... to more complex queries and you will have the opportunity to find a resolution by offering the appropriate services, products and benefits to the customer. Qualities and Experience: Customer focused and Excellent communicator Good telephone manner Computer Literate Punctual Ability to work well under pressure within a fast paced environment Benefits : On-site subsidised restaurant On site subsidised coffee bar Full Training for the role plus the opportunity to learn and develop other skills On site sports facility with access to a full size football pitch, squash courts, fully...

  18. Dutch Speaking Customer Service Advisor

    Birkenhead | £9.00 p hour | From HR GO Recruitment

    Dutch Speaking Customer Service Advisor Required in the customer services department of an international retail company based in Wirral Candidates must have - Excellent communication skills... in English and Dutch language - Previous customer service experience from a retail or call center background - Customer Focused, offering a friendly, polite and empathetic tone - Committed to delivery of a consistently high quality of customer service - Confident personality and skill in striking rapport with the customer - Basic level of keyboard competence and computer literacy - Enjoy working within pressurised, target driven team - Self-motivated with an aptitude for maintaining enthusiasm and focus within a routine environment Hours between 9am and 9pm Monday to Sunday on...

  19. Customer Service Representative / Account Manager

    Chester | £25k - £35k pa + 25/day hol, pension, healthcare | From Manesis Search & Selection Ltd

    Customer Services Representative / Account Manager Business to Business, North West European Markets Starting salary £25k - £30k negotiable, depending on experience. 25 days holiday... pension scheme, healthcare. My client is an international organisation, supplying customers across the globe. Due to continued growth, they are seeking to appoint an experienced Customer Services Representative / Account Manager with experience of European Markets to help them drive customer service and relationship management to a new level. To be considered for the Customer Services Representative / Account Manager, working with european markets - you will be able to demonstrate the following: - At least 2-5 years' experience in a fully immersed Customer Service Representative...