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400+ call centre jobs in Liverpool

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  1. Head of Call Centre

    Liverpool | Competitive | From JobFlurry

    Head of Call Centre Location: Liverpool / WFH Salary: Competitive About the Company: TLA has the ambition to help our automotive brands sell 300,000 cars per year in the UK by 2023 by making... the buying process. In time, our ambition is to take customers to the transaction point. Consumer service is a priority for not only our call centre but for the whole company. We have developed a work ... of choice. Within the next six months, we need to rethink our call centre and how we operate it, shifting the focus from revenue target by the hour to customer experience. We need to deploy a new ... the highest standards within the industry. We want to provide a one-stop solution to consumers, making the online/offline transition as effortless as possible. The Head of Call Centre Role: We are looking... See more

  2. Head of Call Centre

    Liverpool | Competitive | From TALENTSPA LIMITED

    Head of Call Centre Location: Liverpool / WFH Salary: Competitive About the Company: TLA has the ambition to help our automotive brands sell 300,000 cars per year in the UK by 2023 by making car... process. In time, our ambition is to take customers to the transaction point.Consumer service is a priority for not only our call centre but for the whole company. We have developed a work program spanning ... of choice.Within the next six months, we need to rethink our call centre and how we operate it, shifting the focus from revenue target by the hour to customer experience. We need to deploy a new operating system ... within the industry.We want to provide a one-stop solution to consumers, making the online/offline transition as effortless as possible. The Head of Call Centre Role: We are looking for an experienced... See more

  3. Customer Service Call Centre Apprenticeship

    Liverpool, Merseyside | £4.15/hour | From KPG Recruitment LTD

    Are you a friendly, chatty person who enjoys speaking to new people? If so, keep reading… You will need to be an outgoing person to begin with but over your apprenticeship you will be... mentored to ensure that you have the knowledge and competence to proceed in the Call Centre sector. Your duties will include: * Being friendly to those you call * Receiving phone calls * Basic office management * Working within a team. Call centre agents spend their shifts answering customer calls across a number of areas, including taking orders, handling complaints, answering enquiries, providing information and troubleshooting problems. A good command of English is an essential, as is a helpful, professional approach to customer service. Reports and call logs need to be kept... See more

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  5. Customer Service Call Centre

    Liverpool, Merseyside | £4.15/hour | From KPG Recruitment LTD

    Are you a friendly, chatty person who enjoys speaking to new people? If so, keep reading… You will need to be an outgoing person to begin with but over your apprenticeship you will be... mentored to ensure that you have the knowledge and competence to proceed in the Call Centre sector. Your duties will include: * Being friendly to those you call * Receiving phone calls * Basic office management * Working within a team. Call centre agents spend their shifts answering customer calls across a number of areas, including taking orders, handling complaints, answering enquiries, providing information and troubleshooting problems. A good command of English is an essential, as is a helpful, professional approach to customer service. Reports and call logs need to be kept... See more

  6. Call Centre Sales Advisor

    Liverpool, Merseyside | £23000/annum £40,000 OTE | From Search Consultancy

    Call Centre Sales Advisor - Liverpool City Centre Salary - £23,000 Basic + commission (£30,000 - £40,000 with commission) Hours - Monday to Friday (9-6 or 11-8) Full time, permanent contract We... are currently working with a fast-growing company based in Liverpool City Centre. For this role we are looking for an experienced sales professional who can call and convert warm leads into sales. These guys are pushing the boundaries with their digital and traditional marketing efforts, which means there is a consistent stream of warm leads enquiries to call and discuss, which is where you will come in! This sales role involves no cold calling (much to your relief I'm sure!). You will be checking in on customers who have requested a call through the company's website to gather more... See more

  7. Call Centre Training Officer

    Chester, Cheshire West and Chester | £25000 - £27000/annum | From INNOVA SEARCH

    Call Centre Training Officer – Part Time (max. 20 hours over 3, 4 or 5) Chester £25,000 - £27,500 pro rata Our client is looking for a Training Officer to join their friendly team based in... Chester. As Training Officer, you will be joining a small Training team who are responsible for ensuring that call quality remains at a high standard. You will be call listening across the teams and conduct 121 call feedback sessions with staff. You will help develop, implement and maintain a Training database to improve call quality monitoring & reporting in 2021. You will help maintain ... a strong focus on regulatory requirements. Main responsibilities within the role will include: * Call Quality – core responsibility will be to ensure that the call quality standard remains high. To... See more

  8. Call Centre Team Manager

    Chester, Cheshire | £25000/annum | From Adecco

    Adecco are proud to be recruiting for a Call Centre Team Manager to join our client based in Chester at their Head Quarters on a permanent basis. Our client is one of the UK's leading independent... - Negotiation experience We look forward to hearing from you - please apply directly to the advert for immediate consideration or call Adecco Chester on (phone number removed). Adecco acts as an employment... See more

  9. Customer Services Relationship Consultant (Call Centre / Financial Services

    Chester | £18500 - £19600/annum benefits | From Scantec

    A leading service provider is currently recruiting for a Customer Service Relationship Consultant / Call Centre customer services Relationship Consultant. This role is working Monday to Friday days... possible. You will be first response for inbound calls. You will aim to answer all calls within three rings, managing the query. Deal with all inbound communications including emails, letters... See more

  10. Care Assistant - Extra Care Scheme

    Liverpool | £8.72 - 8.72 per hour | From Comfort Call

    Make a difference every day – Become a care assistant. Full and Part Time posts available. Nothing compares to the feeling that comes from knowing that you’ve brightened up... someone’s day – especially when that someone is a vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care ... a range of tasks, including personal care, preparing meals, administering medicine, shopping and light household duties And what are the benefits of working with Comfort Call? Hourly rates ... bonus programmes of up to £200* Auto-enrolment pension scheme* Do something incredible. Transform lives. Become a care assistant at Comfort Call. All suitable candidates are required to... See more

  11. Care Worker - Extra Care Scheme

    Liverpool | £8.72 - 8.72 per hour | From Comfort Call

    Make a difference every day – Become a care assistant. Full and Part Time posts available. Nothing compares to the feeling that comes from knowing that you’ve brightened up someone’s day –... especially when that someone is a vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care assistants, in one of our Extra ... Comfort Call? Hourly rates of £8.72 and 28 days’ annual leave (pro rata)* Flexible hours to fit around your other commitments Comprehensive training and ongoing support – We’re with you every step ... Comfort Call. All suitable candidates are required to undergo an enhanced level criminal record disclosure. Comfort Call is an equal opportunities employer. * Terms and conditions apply. Anfield... See more

  12. Care Assistant

    Liverpool | £9.50 - 9.75 per hour | From Comfort Call

    Make a difference every day – Become a care assistant. Nothing compares to the feeling that comes from knowing that you’ve brightened up someone’s day – especially when that someone is a... vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care assistants in, L6, L7, L11, L17, L18, L19, L25 The fact that ... ) And what are the benefits of working with Comfort Call? Competitive hourly rates of £9.50 to £9.75 and 28 days’ annual leave (pro rata)* Flexible hours to fit around your other commitments ... something incredible. Transform lives. Become a care assistant at Comfort Call. All suitable candidates are required to undergo an enhanced level criminal record disclosure. Comfort Call is an equal... See more

  13. Night Care Worker - Extra Care Scheme

    Liverpool | £8.71 - 8.71 per hour | From Comfort Call

    Make a difference every day – Become a care assistant. Full and Part Time posts available. Nothing compares to the feeling that comes from knowing that you’ve brightened up someone’s day –... especially when that someone is a vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care assistants, in one of our Extra ... Comfort Call? Hourly rates of £8.71 and 28 days’ annual leave (pro rata)* Flexible hours to fit around your other commitments Comprehensive training and ongoing support – We’re with you every step ... Comfort Call. All suitable candidates are required to undergo an enhanced level criminal record disclosure. Comfort Call is an equal opportunities employer. * Terms and conditions apply. Anfield... See more

  14. Care Worker - Extra Care Scheme

    Liverpool | £8.72 - 8.72 per hour | From Comfort Call

    Make a difference every day – Become a care assistant! Nothing compares to the feeling that comes from knowing that you’ve brightened up someone’s day – especially when that someone is a... vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care assistants at Bailey Court Extra Care Scheme (Kirkby – L32 ... care, preparing meals, administering medicine, shopping and light household duties What are the benefits of working with Comfort Call? Permanent Contracts with performance bonuses Competitive ... & Spencer and Pizza Express Employee referral bonus programmes of up to £200* Auto-enrolment pension scheme* Do something incredible. Transform lives. Become a care assistant at Comfort Call. All... See more

  15. Care Worker - Extra Care Scheme

    Liverpool | £8.72 per hour | From Comfort Call

    Make a difference every day – Become a care assistant! Days & Nights Available Nothing compares to the feeling that comes from knowing that you’ve brightened up someone’s day – especially... when that someone is a vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care assistants at Jackson Gardens Extra Care ... offer support with a range of tasks, including personal care, preparing meals, administering medicine, shopping and light household duties What are the benefits of working with Comfort Call ... lives. Become a care assistant at Comfort Call. All suitable candidates are required to undergo an enhanced level criminal record disclosure. Comfort Call is an equal opportunities employer. * Terms... See more

  16. Care Assistant -Extra Care Scheme

    Liverpool | £8.72 - 8.72 per hour | From Comfort Call

    Make a difference every day – Become a care assistant. Full and Part Time posts available. Nothing compares to the feeling that comes from knowing that you’ve brightened up... someone’s day – especially when that someone is a vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care ... personal care, preparing meals, administering medicine, shopping and light household duties And what are the benefits of working with Comfort Call? Hourly rates of £8.72 and 28 days&rsquo ... £200* Auto-enrolment pension scheme* Do something incredible. Transform lives. Become a care assistant at Comfort Call. All suitable candidates are required to undergo an enhanced level... See more

  17. Call Quality Agent

    Liverpool, Merseyside | £19760/annum | From Merje Limited - Manchester Office

    Hours: Mon – Fri 9am – 6pm Location: Liverpool (Working from home initially, until end of pandemic) Start Dates: ASAP As Call Quality Agent you will work as part of a data processing... team where it will be your responsibility to listen to calls in order to approve, reject or feedback to Contact Centre staff, ensuring that calls are delivered to a high standard. The role involves ... have the ability to listen, assess and check the quality of calls made by Contact Centre staff, in line with regulations. Previous experience in quality review and call monitoring is essential. Experience of managing a team in a contact centre/call quality environment would be desirable i.e. managing work allocation, monitoring team productivity and performance, rotas, disciplinary issues... See more

  18. Call Quality Agent

    Liverpool, Merseyside | £19760/annum | From Merje Limited - Manchester Office

    Salary: £19,760 per annum Hours: Mon – Fri 9am – 6pm Location: Liverpool (Working from home initially, until end of pandemic) Start Dates: ASAP As Call Quality Agent you will... work as part of a data processing team where it will be your responsibility to listen to calls in order to approve, reject or feedback to Contact Centre staff, ensuring that calls are delivered to ... . The successful candidate will have the ability to listen, assess and check the quality of calls made by Contact Centre staff, in line with regulations. Previous experience in quality review and call monitoring is essential. Experience of managing a team in a contact centre/call quality environment would be desirable i.e. managing work allocation, monitoring team productivity and performance... See more

  19. Call Monitoring Officer

    Liverpool | £19760/annum | From Pertemps Liverpool Industrial

    Call Monitoring Officer (Quality and Compliance) Liverpool City Centre Permanent £19,760 basic salary Monday to Friday 9:00am to 6:00pm An award winning digital media company based in Liverpool... City Centre are looking on growing their teams sizes as their business expands. This company provide customer leads services to automotive giants such as Jaguar Land Rover and Mercedes. Your role within this company will be to listen to calls from the contact centre and review these against company standards, quality and compliance. You will need to be an effective communicator and a great ... ; complaint; compliance; coach; training; ; call monitoring; GDPR; new business; call centre; contact centre; customer service; customer service advisor; operative; representative; consultant; call agent... See more

  20. Care Assistant

    liverpool | | From Comfort Call

    Make a difference every day – Become a care assistant. Full and Part Time posts available. Nothing compares to the feeling that comes from knowing that you’ve brightened up someone’s day –... especially when that someone is a vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care assistants, in one of our Extra ... offer support with a range of tasks, including personal care, preparing meals, administering medicine, shopping and light household duties And what are the benefits of working with Comfort Call? Hourly ... of up to £200 Auto-enrolment pension scheme Do something incredible. Transform lives. Become a care assistant at Comfort Call. All suitable candidates are required to undergo an enhanced level... See more