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400+ call centre jobs in Liverpool

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  1. Call Centre Keyworker

    Birkenhead, Merseyside | | From Search Consultancy

    Call Centre Keyworker - Birkenhead The details: * 40 hours per week, 5 days out of 7 * Monday - Sunday between 8am - 8pm * £8.72 per hour * 12 weeks temporary with potential extension... opportunities * Weekly Pay * Free parking and excellent transport links * Start date: 17th May 2020 The main duties and responsibilities of the role include: * Taking high volume inbound and making outbound calls asking a series of questions * Have an understanding, caring and sympathetic approach * Updating call notes on the systems * Provide advice and guidance on a range of questions What we are looking for: * Previous telephone customer service experience is essential * Excellent communication and organisational skills * IT competent If you feel you have the necessary skills... See more

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  3. Healthcare Assistant - Gateway Recovery Centre

    Widnes | £18135 - £18544 per annum + Additional Benefits | From Elysium Healthcare Limited

    Introduction If you care for others without a second thought and are looking for a rewarding career where you can make a difference and changes lives for the better, then Gateway Recovery... Centre could be the right choice for you. Whether you are looking for a new career or are already work in healthcare, you'll receive training to join the team as a Healthcare Assistant. You will be ... working Location : Bennett's Lane, Widnes, Warrington, WA8 0GT Gateway Recovery Centre is a state-of-the-art facility which provides care for men and women with complex mental health requirements ... a mental illness with or without personality disorder/mild LD Our overall aim at Gateway Recovery Centre is to improve the mental health and wellbeing of our patients and to help them develop... See more

  4. Healthcare Assistant - Gateway Recovery Centre

    Widnes,Warrington | £16,965 - £18,544 | From Elysium Healthcare

    Salary: £16,965 - £18,544 Male Healthcare Assistant at Gateway Recovery Centre If you care for others without a second thought and are looking for a rewarding career where you can make... difference and changes lives for the better, then Gateway Recovery Centre could be the right choice for you. Whether you are looking for a new career or are already work in healthcare, you’ll ... you will be working Gateway Recovery Centre is a state-of-the-art facility which provides care for men and women with complex mental health requirements. The hospital is split into four distinct areas ... LD Our overall aim at Gateway Recovery Centre is to improve the mental health and wellbeing of our patients and to help them develop and maintain healthy relationships with others. Gateway Recovery... See more

  5. Customer Service Agent - Work From Home

    Liverpool, Merseyside | 8.0000 - 9.0000 | From THE VIRTUAL CALL CENTRE NETWORK LTD

    We are looking Customer Service Advisors to work from home receiving calls for a number of our clients on both a Full Time or Part Time basis. Do you have young children and want to work from home... opportunity is not just ideal for candidates who possess customer service, telesales and lead generation or even call centre experience but also those who have the aptitude, drive and transferable skills to ... . You'll handle calls from customers - from general customer support queries to complaints to potential telesales opportunities. You'll be expected to handle all customer interactions in a professional manner and understand the importance of first call resolution and first class customer satisfaction. Interested so far? Then ask yourself these questions to see if our clients model is for you: Are... See more

  6. Centre Manager

    Birkenhead, Merseyside | 55000.0000 - 60000.0000 | From Jones Lang LaSalle

    Centre Manager - The Pyramids Shopping Centre, Birkenhead To advance and contribute to the development of the Centre, and to play the central role in delivery of high and efficient standards... onsite management and care, in maintaining the Centre position in the locality as a desirable, safe and progressive environment for retailers to trade in and customers to shop, visit and work in ... standards within JLL Procurement Charter agreements. Ensure team overall delivers to client satisfaction. The Centre Manager will not enter into any legal agreements with tenants, suppliers or any third ... presented and approved at the Centre, coded to the appropriate expense code and submitted to the surveyor for counter signature prior to payment by the Management Agents accounts department. Training... See more

  7. Team Leader - Extra Care Scheme

    Liverpool | £18k per year + Benefits + Pension | From Comfort Call

    Extra Care Scheme Team Leader - Meadow Court, Croxteth, Liverpool Salary £18,000 A fantastic opportunity has arisen for a Team Leader to join our Comfort Call extra care scheme. If you are... and develop person-centred plans of care delivery for, and in partnership with, individual tenants and their carers etc.; Shadow, supervise, instruct and support care workers in the Extra Care ... flexible, community-based care support of the highest standard that promotes independence, dignity and choice. Comfort Call is an equal opportunities employer and part of the City and County Healthcare... See more

  8. Care Assistant

    Liverpool | £9.50 - 9.75 per hour | From Comfort Call

    Make a difference every day – Become a care assistant. Nothing compares to the feeling that comes from knowing that you’ve brightened up someone’s day – especially when that someone is a... vulnerable adult. Comfort Call are on the hunt for warm and kind people like you to join our amazing team of part and full time care assistants in, L6, L7, L11, L17, L18, L19, L25 The fact that ... ) And what are the benefits of working with Comfort Call? Competitive hourly rates of £9.50 to £9.75 and 28 days’ annual leave (pro rata)* Flexible hours to fit around your other commitments ... something incredible. Transform lives. Become a care assistant at Comfort Call. All suitable candidates are required to undergo an enhanced level criminal record disclosure. Comfort Call is an equal... See more

  9. In-bound Customer Service Advisor

    Prescot, Merseyside | 6.4500 - 8.7200 | From MERJE Ltd

    Hours: Monday - Sunday, 5 days per week, full time, between the hours of 8am-9pm Start Date: ASAP! Are you looking to work in a family run business? Do you want career progression? Do you love... providing an excellent customer service? Have you got previous call centre experience? If you answered "yes" to the above questions, then please read on for a fantastic customer service role based ... have excellent customer service skills. It is based within a busy call centre, where you will be targeted on the number of calls you take per day and how quickly and efficiently you get through the call without it affecting the quality of the information and customer service provided. Experience: Preferably 12 months' in a contact centre in a sales or customer service role. We are looking for... See more

  10. Customer Service Advisor

    Chester, Cheshire | 18000.0000 | From The Business Connection

    Working for this well-established company who have a strong reputation in their industry, the Customer Service Advisor will be key to ensuring that, as a team, functions are completed to a high... Highly organised and able to balance priorities Keywords: Customer service, call centre, inbound calls, customer care, customer service specialist, complaints, contact centre Unfortunately, due to time ... Responsibilities: Ensure all calls regardless of time of day are handled with empathy, enthusiasm, confidence & accuracy in line with core values. It is important that on each call you demonstrate an understanding of the call and follow through on any promises by setting expectations appropriately Understand the importance of KPIs & targets and how these impact on the business Ensure all calls are added... See more

  11. Customer Service Advisor

    Liverpool, Merseyside | 18000.0000 - 21000.0000 | From REED

    I am currently looking for an exceptional Customer Service Advisor to join a rapidly expanding company based in Liverpool City Centre - looking to start ASAP. This is the PERFECT opportunity for... someone who is looking to join a fun, vibrant and fast paced company to carve a long and successful career. Salary - Up to £21,000 (depending on experience) Hours of work - Monday - Friday 9am - 5pm (flexible working may be required from time to time) Your duties will include: Providing an excellent customer service Answering phone calls from customers and suppliers Answering and composing emails Dealing with complaints and solving on the spot Administration duties Supporting management team with ad hoc tasks Working closely with management ensuring the most seamless customer... See more

  12. Senior Resource Planning Analyst

    Liverpool, Merseyside | 30000.0000 - 36000.0000 | From Davies Resourcing

    Our client is looking for a Senior Resource Planning Analyst to join their Contact Centre and Complex Case Management Team in Liverpool. This role is focused on providing value add and in-depth... a back office or contact centre environment, then we want to hear from you! We do ask that you have an advanced understanding of end to end planning cycle resource planning methodologies. Other skills ... utilising erlang and time series regression. Experience of working in the contact centre outsourcing industry would be advantageous Knowledge of WFM and Resource planning platforms in contact centre... See more

  13. Outbound Client Relations

    Birkenhead, Merseyside | 8.2000 - 8.7200 | From Recruit Right

    We're looking for experienced customer service individuals to work on minimum 3 month temporary basis in Birkenhead. You must have previous customer service experience, a good telephone manner and... good computer skills. You will be making calls to clients and therefore you must have a polite, friendly & helpful telephone manner. You will be taking information from clients, helping them with their queries and updating the computer system with the relevant information. Flexible working hours working in between 8am-8pm, Monday-Sunday and you will be working a standard 40 hour week over 5 days (including Saturdays and Sundays on a rota). This is classed as a key worker role and you will be helping the public. Full training will be provided for this role. This is a full time position... See more

  14. Business Centre Manager

    Liverpool, Merseyside | 40000.0000 | From Newcross Healthcare

    Business Centre Manager - Merseyside Basic salary up to £40,000 + bonus potential of £20,000 Fantastic benefits including car allowance of £4800 PA, private healthcare, medicash scheme, 'perks at... work' voucher scheme, pension, annual leave rapidly increasing with service Newcross Healthcare's journey began over 20 years ago, since then we have grown to over 60 branches, innovated and developed our own tech and evolved with the times whilst never compromising on quality, now, we are one of the UK's most successful healthcare staffing providers, leading the way within our sector! We're not done yet though...with a clear and ambitious growth strategy, now is a more exciting time than ever to be joining us! The role... To successfully manage our Merseyside business centre, leading... See more

  15. Inbound Customer Service Representative - Financial

    Birkenhead, Merseyside | 8.7200 - 9.2200 | From HR GO Recruitment

    Temporary Ongoing Full time roles working 5 out of 7 days between 8am-10pm Monday-Sunday £8.20-£9.22 per hour Are you looking for a full time position? Weekly Pay? We are currently seeking... candidates to work within a large outsourced contact centre based in Birkenhead. Previous experience, such as working in a call centre environment, would be beneficial, however not necessary. Within this call centre unlike others you will NOT be subject to hard sales or outbound calls. You will be primarily be involved in inbound calls only! What benefits will I receive in return? Full ... Directing calls to appropriate departments both internally and externally You will be speaking with a vast customer base providing information on services Listening to customers needs and ensure delivery... See more