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Customer Services jobs in Edinburgh

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  1. Customer Service

    Edinburgh | | From Search Consultancy

    Customer Service 5FTC with £2000 retention bonus on completing the contract. We are recruiting for candidates who are dedicated to delivering exceptional customer service and ensuring that all... our customers have a great journey with us. Working in a multi-channel contact centre requires a drive to respond to all customer enquiries in a professional and timely manor this also requires to builds long lasting relationships with customers whilst meeting or exceeding individual targets. Duties will include: • Engaging customers in conversations to understand their needs or issues and provide them with the best possible solutions or right first-time resolution. • Complaint resolution that exceeds our customers expectations. • Maintain and update our records for members of our... See more

  2. Customer Service

    Edinburgh, Midlothian | | From Search Consultancy

    Customer Service 5FTC with £2000 retention bonus on completing the contract. We are recruiting for candidates who are dedicated to delivering exceptional customer service and ensuring that all... our customers have a great journey with us. Working in a multi-channel contact centre requires a drive to respond to all customer enquiries in a professional and timely manor this also requires to builds long lasting relationships with customers whilst meeting or exceeding individual targets. Duties will include: * Engaging customers in conversations to understand their needs or issues and provide them with the best possible solutions or right first-time resolution. * Complaint resolution that exceeds our customers expectations. * Maintain and update our records for members of our loyalty... See more

  3. Customer Service

    Edinburgh, , United Kingdom | | From Search Consultancy

    Customer Service 5FTC with £2000 retention bonus on completing the contract. We are recruiting for candidates who are dedicated to delivering exceptional customer service and ensuring that all... our customers have a great journey with us. Working in a multichannel contact centre requires a drive to respond to all customer enquiries in a professional and timely manor this also requires to builds long lasting relationships with customers whilst meeting or exceeding individual targets. Duties will include: * Engaging customers in conversations to understand their needs or issues and provide them with the best possible solutions or right firsttime resolution. * Complaint resolution that exceeds our customers expectations. * Maintain and update our records for members of our loyalty... See more

  4. Customer Service

    Edinburgh, , United Kingdom | | From Search Consultancy

    Customer Service 5FTC with £2000 retention bonus on completing the contract. We are recruiting for candidates who are dedicated to delivering exceptional customer service and ensuring that all... our customers have a great journey with us. Working in a multichannel contact centre requires a drive to respond to all customer enquiries in a professional and timely manor this also requires to builds long lasting relationships with customers whilst meeting or exceeding individual targets. Duties will include: * Engaging customers in conversations to understand their needs or issues and provide them with the best possible solutions or right firsttime resolution. * Complaint resolution that exceeds our customers expectations. * Maintain and update our records for members of our loyalty... See more

  5. Customer Service

    Edinburgh, , United Kingdom | | From Search Consultancy

    Customer Service 5FTC with £2000 retention bonus on completing the contract. We are recruiting for candidates who are dedicated to delivering exceptional customer service and ensuring that all... our customers have a great journey with us. Working in a multichannel contact centre requires a drive to respond to all customer enquiries in a professional and timely manor this also requires to builds long lasting relationships with customers whilst meeting or exceeding individual targets. Duties will include: * Engaging customers in conversations to understand their needs or issues and provide them with the best possible solutions or right firsttime resolution. * Complaint resolution that exceeds our customers expectations. * Maintain and update our records for members of our loyalty... See more

  6. Customer Service

    Edinburgh | | From Search Consultancy

    Job Description Customer Service 5FTC with £2000 retention bonus on completing the contract. We are recruiting for candidates who are dedicated to delivering exceptional customer service... ensuring that all of our customers have a great journey with us. Working in a multi-channel contact centre requires a drive to respond to all customer enquiries in a professional and timely manor this also requires to builds long lasting relationships with customers whilst meeting or exceeding individual targets. Duties will include: * Engaging customers in conversations to understand their needs or issues and provide them with the best possible solutions or right first-time resolution. * Complaint resolution that exceeds our customers expectations. * Maintain and update our records for... See more

  7. Customer Service

    Edinburgh | | From Blue Arrow

    Job Description Blue Arrow are recruiting for Mortgage Consultants on behalf of a leading banking group located in Edinburgh. This role will require individuals to have strong communication skills... and experience in delivering excellent customer service as you will be handling calls from Mortgage Brokers on all aspects of a mortgage application. Whilst primarily a telephony role it will also involve mortgage processing/underwriting tasks. Strong customer service skills, professional approach as you will be speaking with professional people (ie Solicitors or Mortgage Brokers) Good attention to detail as you may be required to review documents (ie payslips and bank statements) The desired candidate must have an excellent telephone manner, good keyboard skills and the ability to work in... See more

  8. Customer Service advisor

    Edinburgh | £10.31/hour | From Manpower

    Fraud and Chargeback Operations is a 24/7 business so you will need to be able to commit to a shift pattern that includes working one day at the weekend (sun-thurs/tues-sat) and is likely to be a... later finish (up until midnight) Customer Service Advisor In Fraud and Chargeback Operations supporting our customers when they’ve been victims of fraud or disputes with retailers is one ... investigative approach and great customer service skills, but it’s an incredibly rewarding place to work. To succeed in this role, you will need: • To act as a trusted advisor to your customer on every call ... training programme to ensure you can deliver an excellent service to all of the Bank's customers. You'll get a competitive hourly rate of £10.31, with a 10% uplift from 8pm to 10pm and 25% after 10pm... See more

  9. Graduate Customer Service Coordinator

    Inverkeithing | £20000.00 - £22000.00 per annum | From Hays

    Permanent Graduate Customer Service Coordinator job in Dunfermline, £20,000 - £22,000 pa + Bonus and career progression Your new company My exclusive client, an exciting forward thinking... well known business based in Dunfermline are looking for a Graduate Customer Service Coordinator to join the team. Salary is £20,000 - £22,000 + monthly bonus and excellent career progression opportunities Your new role The Customer Service Coordinator is responsible for the day to day management of administration relating to customer issues. This includes but is not limited to: Monitor the Customer Services Inbox and taking incoming call in regards to problems and defects Receive and log the results of all telephone calls and emails from Customers Ensure the preparation... See more

  10. Customer Service Coordinator

    Inverkeithing | £20000.00 - £22000.00 per annum | From Hays

    Permanent Customer Service Coordinator job in Dunfermline, £20,000 - £22,000 pa + Bonus and career progression Your new company My exclusive client, an exciting forward thinking well known... business based in Dunfermline are looking for a Customer Service Coordinator to join the team. Salary is £20,000 - £22,000 + monthly bonus and excellent career progression opportunities Your new role The Customer Service Coordinator is responsible for the day to day management of administration relating to customer issues. This includes but is not limited to: Monitor the Customer Services Inbox and taking incoming call in regards to problems and defects Receive and log the results of all telephone calls and emails from Customers Ensure the preparation and issue of the weekly... See more

  11. Inbound Customer Service Adviser

    Edinburgh | Up to £10.60 per hour | From Hays

    Customer Service Agent (Temp to Perm) Edinburgh Opportunity Temporary to Permanent Opportunity Your new company This leading UK provider and distributor of life, pension and investment... of contact for the customers and financial advisers via Inbound Telephony email and Web chat. This role requires you to have a knowledge or a willingness to learn about Platform Investments including Pensions and ISA's, Platform Technology and distribution channels. What you'll need to succeed A strong background in customer service Previous experience of working in customer services ... stakeholders Awareness of the risks associated within the Financial Services Industry The ability to put yourself in the customers shoes, suggesting ways to improve our overall customer experience... See more

  12. Pensions Administrator - Customer Services

    Edinburgh | £10.00 - £12.00 per hour | From Hays

    Financial Services role, offering excellent Temp to Perm opportunities for Back & Front Administrators. Edinburgh Opportunity Temporary to Permanent Opportunity Your new company This... customer service Previous experience of working in customer services, helpdesk environment or the finance industry Strong responsibility and ownership to ensure our customer requests are met in full Excellent verbal and written communication skills and ability to influence stakeholders Awareness of the risks associated within the Financial Services Industry The ability to put yourself in ... the life cycle of the project and beyond. You will be the first point of contact for the customers and financial advisers via Inbound Telephony email and Web chat. This role requires you to have... See more

  13. Platform Administrator - Customer Services

    Edinburgh | £10.00 - £12.00 per hour | From Hays

    Financial Services role, offering excellent Temp to Perm opportunities for Back & Front Administrators. Edinburgh Opportunity Temporary to Permanent Opportunity Your new company This... customer service Previous experience of working in customer services, helpdesk environment or the finance industry Strong responsibility and ownership to ensure our customer requests are met in full Excellent verbal and written communication skills and ability to influence stakeholders Awareness of the risks associated within the Financial Services Industry The ability to put yourself in ... the life cycle of the project and beyond. You will be the first point of contact for the customers and financial advisers via Inbound Telephony email and Web chat. This role requires you to have... See more

  14. German Speaking Customer Service

    Edinburgh | £20000/annum Benefits | From Manpower

    Manpower UK has recently won a new client in Edinburgh City centre who are within the Travel Industry. Our client is seeking to build a series of high-performing, passionate teams of Customer... Service Representatives to join our client on their journey of growth and expansion into the European market. As the Customer Advisor will be passionate about travel, you build rapport quickly and you have a customer-centric view of the world. These aspects will come through in all of your interactions whilst delivering the best possible customer service, whether on the phone, by email or by ... over 7 days. We are looking for candidates who are able to provide an excellent customer experience and be able to update IT Systems accurately and have a keen interest in travel. Candidates should be... See more

  15. Customer Service Advisor

    Edinburgh | £10.20/hour | From Adecco

    Join us as a Customer Service Representative in Edinburgh. * You’ll work with customers over the telephone providing help and support, guiding them through all aspects of their retirement journey.... Shift patterns alternate each week so you’ll need to be flexible. While delivering exceptional customer service you will be measured on quality, risk, customer satisfaction and the efficiency in ... all inbound calls ensuring accurate information is given so we can deliver right first time. We’re there to help our customers with all pension related questions to allow them to make informed decisions about their financial future. You'll be at the forefront of ensuring that they have a memorable experience and are positive about the service received. To succeed in this role, you will: * Build... See more