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1,000+ customer service jobs in Edinburgh

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  1. Customer Service

    Dunfermline, Fife | 8.4500 | From Adecco Group Solutions

    This is an exciting opportunity to join one of the UK's leading Financial Institutions as a Service Consultant on a temporary basis in Dunfermline with Possible Perm opportunity Rate: £8.45 per... hour Hours: 35-hour week with flexible shifts falling between 6am - 10pm Monday- Sunday. Overview of the role: Speaking to customers on the telephone requires an exceptional level of service, as you will be helping them to manage their finances. You will be required to ensure that every customer interaction has a positive outcome - so making sure you do the right thing for our customers ... verbal and written communication skills, ability to make & explain decisions clearly, computer literate. Experience: Customer service experience is desirable. What are the top three things they...

  2. Customer Service Advisor

    Inverkeithing | £14650 - £20500 per annum + competitive | From SKY

    Customer Service Advisor - Call Centre Dunfermline (KY11 8GH) Permanent, full-time - immediate and ongoing opportunities £14,650 per annum plus incentives, free Sky Q, phone and broadband... and unique Sky benefits (£20,500 per annum total average reward) As a Customer Service Advisor in our buzzing Dunfermline Contact Centre you'll speak with customers who have an issue or question about their Sky service. You'll quickly understand their needs and resolve their queries, whilst also looking for additional sales opportunities which would enhance their Sky experience. You won't be ... apply? The most important skills in this role are great communication and customer service, with a genuine enthusiasm for delivering the best possible service. You'll love a challenge, and be keen to...

  3. Customer Service Advisors

    Livingston | £20500 per annum + excellent benefits | From SKY

    Customer Service Advisor - Call Centre Livingston EH54 7BW Permanent, full-time - immediate and ongoing opportunities £14,650 per annum plus incentives, free Sky Q, phone and broadband... unique Sky benefits (£20,500 per annum total average reward) As a Customer Service Advisor in our buzzing Livingston Contact Centre you'll speak with customers who have an issue or question about their Sky service. You'll quickly understand their needs and resolve their queries, whilst also looking for additional sales opportunities which would enhance their Sky experience. You won't be going ... ? The most important skills in this role are great communication and customer service, with a genuine enthusiasm for delivering the best possible service. You'll love a challenge, and be keen to meet...

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  5. Customer Service Administrator

    Edinburgh | £8.41 - £9.00 per hour | From Hays

    Temporary Customer Service Representative, Midlothian, £8.50 an hour Your new company You will be joining an established, highly reputable company located in the outskirts of Edinburgh... Your new role You will be joining a small team, supporting as a customer service representative on a temporary, full time basis. Main responsibilities will include handling incoming calls in a professional approach, update client and data information on systems, update clients throughout the overall process, diary management and general administration including processing and filing of documents. What you'll need to succeed You will have experience working within a similar customer service role, with strong interpersonal skills. You will have experience in all Microsoft Packages...

  6. Customer Service Advisor

    Dunfermline, Fife | 7.8500 | From Pertemps Scotland

    Full Time Customer Service Advisor Are you looking to be part of a dynamic team where you will be faced with new challenges? Do you thrive to give excellent customer service? Pertemps are... recruiting for a prestigious bank in Dunfermline, on a temporary but ongoing basis. Previous experience in call centre /customer service is desirable but not essential. Rate of pay will be ... help -You will utilise your excellent customer service and communication skills whilst assisting the customer with their query -Raise routine correspondence where appropriate -Advising customers of new offers and benefits Required: -Customer focused and a proven track record in delivering excellent customer service -Excellent communication skills and the ability to build a rapport with...

  7. Customer Service Advisor

    Edinburgh, Midlothian | 15750.0000 | From Search Consultancy

    Customer Service Advisor - Financial Services - £15,750 - July Starts Search Consultancy are recruiting on behalf of a Global Outsourcer who have a Financial Services client that are looking for... candidates who have a passion for delivering excellent customer service. The role consists of working in an inbound customer support centre booking appointments for customers who have been invited by the bank to a review session of their accounts. You should be confident in dealing with customers over the phone and be able to resolve any questions or queries the customers may have. Hours are 40 hours per week, 5 days from 7, between 8am-10pm. The site has free parking, canteen and offers a range of employee benefits such as pension and discounted retail vouchers. * All offers...

  8. Customer Service Advisor

    Edinburgh, Midlothian | 15750.0000 | From Search Consultancy

    Customer Service Advisor - Financial Services - £16,000 - July Starts Search Consultancy are recruiting on behalf of a Global Outsourcer who have a Financial Services client that are looking for... candidates who have a passion for delivering excellent customer service. The role consists of working in an inbound customer support centre booking appointments for customers who have been invited by the bank to a review session of their accounts. You should be confident in dealing with customers over the phone and be able to resolve any questions or queries the customers may have. Hours are 40 hours per week, 5 days from 7, between 8am-10pm. The site has free parking, canteen and offers a range of employee benefits such as pension and discounted retail vouchers. * All offers...

  9. Customer Service Representative

    Edinburgh, Midlothian | 0.0000 | From Search Consultancy

    Are you currently a customer service professional looking for a new career? Then we have an excellent opportunity to join a business that is growing massively in 2017! We are currently recruiting... for Customer Service Advisors based in the West of Edinburgh for a permanent role with endless opportunities! As a Customer Service Advisor you will: Taking inbound calls from customers, providing world class customer service to every customer that calls in Making account changes, dealing with billing queries and any general queries that may come in Supporting your colleagues to deliver exceptional customer service, be that through advice or simply by lending a hand when needed Dealing with and resolving queries at first point of contact wherever possible Making sure any email queries...

  10. Customer Service Representative

    Edinburgh, Midlothian | 0.0000 | From Search Consultancy

    Are you currently a customer service professional looking for a new career? Then we have an excellent opportunity to join a business that is growing massively in 2017! We are currently recruiting... for Customer Service Advisors based in the West of Edinburgh for a permanent role with endless opportunities! As a Customer Service Advisor you will: Taking inbound calls from customers, providing world class customer service to every customer that calls in Making account changes, dealing with billing queries and any general queries that may come in Supporting your colleagues to deliver exceptional customer service, be that through advice or simply by lending a hand when needed Dealing with and resolving queries at first point of contact wherever possible Making sure any email queries...

  11. Customer Service Advisors

    Edinburgh, Midlothian | 10.0700 | From Pertemps Scotland

    Full Time Customer Service Advisor Are you looking to be part of a dynamic team where you will be faced with new challenges? Do you thrive to give excellent customer service? Pertemps are... all walks of life who are enquiring about their Pensions - You will be the first point of contact when customers need help - You will utilise your excellent customer service and communication ... excellent customer service - Excellent communication skills and the ability to build a rapport with your customers - Candidates must be extremely self-motivated and possess a mature attitude - Confident in introducing new products and services to customers - Strong prioritising and time management skills - Flexible and receptive to change - Ability to work on own whilst understanding impact...

  12. Customer Services consultant

    Edinburgh, Midlothian | 15380.0000 | From Resource Management

    Customer Services Consultant Salary: £15,380 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: Undertaking administrative and customer service duties for servicing of existing schemes Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. Being accountable for...

  13. Customer Service Advisor

    Edinburgh, Midlothian | 0.0000 | From Search Consultancy

    Do you pride yourself on giving excellent customer service? Hate working weekends and want a Monday - Friday role? Do you want to work for a company that values its employees? Yes? Then I have... an exciting new opportunity for you as a Customer Service Advisor for a utility company in Edinburgh that is continually expanding and growing! As a Customer Service Advisor you will be the first ... . You will be answering all customer queries and solving any customer problems while also delivering a high quality of service. Responsibilities in this role: * Answer all customer queries in ... are looking for: * Experience in delivering exceptional customer service skill's with the ability to communicate both verbally and in writing. * Proven ability to quickly build positive...

  14. Customer Service Consultant

    Edinburgh, Midlothian | 0.0000 | From Resource Management

    Salary subject to relevant experience + benefits (28 days holiday, pension, annual bonus) Edinburgh Working for the largest mutual life, pensions and investment company in the UK, we have exciting... opportunities for Customer Service Consultants to join their Protection Servicing Team in Edinburgh, which offer the opportunity to either utilise your existing Financial Services experience or develop your career within a leading financial organisation. Responsibilities will include: Undertaking administrative and customer service duties for servicing and claims of existing policies ... ensure that every customer (Employer's, Financial Advisers and Members) receive an exceptionally high level of service. Helping to review internal processes with the ultimate view of improving...

  15. Customer Service Consultant

    Dunfermline, Fife | 8.4500 | From Adecco

    Adecco are currently recruiting for Customer Service Consultants for our client based in Dunfermline on a years contract that has potential to be made permanent. Overview of the role: Speaking... to our clients customers on the telephone requires an exceptional level of service, as you will be helping them to manage their finances. You will be required to ensure that every customer interaction has a positive outcome - so making sure you do the right thing for our clients customers is paramount to their success. It's a challenging but supportive environment and you will be provided with all the training you'll require. Competencies: Excellent verbal and written communication skills, ability to make & explain decisions. clearly, computer literate. Experience: Customer service...

  16. Customer Service Advisor

    Edinburgh, Midlothian | 0.0000 | From Search Consultancy

    Are you experienced in customer service or sales? Can you work well individually and in a team? Does providing excellent customer service drive and motivate you? Search Consultancy is currently... recruiting for a Customer Service Representative working for our client based in Bathgate. We are looking for someone who has excellent problem solving skills and can work on their own initiative ... ? * Experience working in a busy contact centre environment. * Experience in providing customer service over the phone or experience in telesales. * Passionate about providing excellent customer service ... their customer queries. What will be required of you? * Take inbound calls from new and existing customers to answer any product related or general enquiries, keeping the call abandoned rate equal to...

  17. Customer Service Advisor

    Edinburgh, Midlothian | 15750.0000 | From Search Consultancy

    **Customer Services Roles in various departments available with Global Outsourcer in the West of Edinburgh £15,750 per annum** Search are recruiting for various exciting departments including... Gaming and Financial Service companies that have various shift patterns available with an immediate start. The following shift patterns are available: Retail department: Backshift 4.30pm-1am working 5 days from 7 Gaming department: Full time hours between 10am-7pm working 5 days from 7 Financial Services Department which include shifts that operate on a 24/7 basis 5 days from 7 so must be able to commit to night-shifts. If you have previous Customer Service experience and want to work for a Global outsourcer that has free parking, gives staff donuts on a Friday along with...

  18. Customer Service Advisor

    Livingston, West Lothian | 8.9000 | From Manpower

    Is your brain good at solving problems? Can you take multiple bits of information and come up with a solution? If yes, we'd really like to speak to you about a fantastic opportunity that we... have. Manpower UK Ltd is currently recruiting for Customer Service Advisors for their client RBS, based at the Gyle in Edinburgh. Position details: * Hourly pay rate of £8.90 to £11.31. ... the first month if successful. Position Responsibilities: * First point of contact for all RBS customers. * Guiding customers through the process ensuring that they are kept up-to-date at each step of the process. * Log all calls on RBS in-house systems. * Logging all customer details on RBS in-house systems. * Monitoring RBS customer accounts, looking for any suspicious activity. * Resolving...

  19. Customer Service Administrator

    Edinburgh, Midlothian | 17290.0000 | From Hudson

    Are you looking for a new opportunity to broaden your experience and career and work Monday to Friday? Do you enjoy learning about more innovative ways of working with customers and have... exceptional customer service experience? You'll work on behalf of an award winning financial services company who are helping to shape the future of financial services in the UK. You'll be joining a team of 12 inspirational colleagues and a supportive team manager and a business who continue to experience excellent growth, success and awards from the support they provide to our customers through our exciting online pension management system. We work in a easily accessible location at Edinburgh Park, benefit from great transport links, free parking, a fully equipped onsite gym with...

  20. Customer Service Administrator

    Edinburgh, Midlothian | 9.5000 | From Hudson

    Are you looking for a new opportunity to broaden your experience and career and work Monday to Friday? Do you enjoy learning about more innovative ways of working with customers and have... exceptional customer service experience? You'll work on behalf of an award winning financial services company who are helping to shape the future of financial services in the UK. You'll be joining a team of 12 inspirational colleagues and a supportive team manager and a business who continue to experience excellent growth, success and awards from the support they provide to our customers through our exciting online pension management system. We work in a easily accessible location at Edinburgh Park, benefit from great transport links, free parking, a fully equipped onsite gym with...

  21. Customer Service Trainer

    Edinburgh, Midlothian | 17335.0000 | From FPSG Connect

    FPSG are recruiting for our leading global client based in Edinburgh for a number of Trainers to join their expanding teams. We are recruiting for two positions. Working flexible shifts, 40 hours... to calls periodically and ensure that training is effective. The outcome of the call monitoring is to be reported back to the Training and Quality Manager To periodically take customer calls which...