Job Title - Customer Service Assistant
Location - Edinburgh
Rates - up to £8.21 per hour increasing to £11.04 per hour after 3 months
About the role:
You will be providing a customer focused... you will do:
Provide a highly visible point of contact for station users providing customer service to all, including visitors, contractors, retailers, TOC's and customers travelling throughout the station ... the station, maintaining appropriate records, reviewing and closing actions as required.
Actively assist and provide information to customers travelling throughout the station.
Check contractors have relevant risk assessments and method statements prior to issuing Permit to Work.
In liaison with customers, external authorities and regulators, implement plans to prevent and manage criminal activity on... See more