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1,000+ customer service jobs in Edinburgh

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  1. Customer Service

    Dunfermline | £16k - £16500 pa + Plus annual bonus scheme | From Nationwide

    Exciting opportunity to join our Customer Service team in Dunfermline, KY11 8PJ.Fully flexible working shifts between 6am to 10pm Monday to Sunday (shifts will include working 8 in 12 weekend... We're looking for customer focused people to join our Contact Centre in Dunfermline. As you'll be the first point of contact for our customers you will: ·Help to support customers manage their finances ·Provide an exceptional level of customer service ·Have a passion for delivering great customer service ·Be able to demonstrate strong communication skills ·Be able to build a strong rapport with customer ·Have effective conversations with customers and seek to provide them with a positive outcome Our members are at the heart of everything we do and we pride ourselves in...

  2. Customer Services consultant

    Edinburgh | £15380 - £20k pa + benefits | From Resource Management

    Customer Services Consultant Salary: £15,380 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: - Undertaking administrative and customer service duties for servicing of existing schemes - Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. - Being...

  3. German Customer Service

    Edinburgh | 17,000 | From Oyster Consultants Limited

    German speaking Customer Service Advisor - Edinburgh Are you looking for a career in customer service - not just another job? Are you fluent in German? Do you want to work as part... multicultural team speaking German within a customer service advisor role? We have a variety of live customer service roles in Edinburgh on a full and part time basis that could transform your future career . Our client works with Retail, Technology and Telecommunications companies by providing customer service and technical support solutions. You will get: - Real career opportunity ... and Healthcare - Free parking The ideal Advisor will care about customer service and will use their strong problem solving abilities to build rapport and relationships with customers. Duties will...

  4. DANISH Customer Service

    Edinburgh | £17,000 plus benefits and relocation package | From Oyster Consultants Limited

    Danish Customer Service Agent Why not put your language skills to good use? Be part of a multicultural team speaking Danish and English to customers across Europe. We have a live customer... service role in Edinburgh on a full-time basis that could transform your future career. Our client works with Retail, Banking, Technology and Telecommunications companies, providing customer service ... relocation allowance (subject to terms) - High Street discounts - Generous Holiday allowance - Pension and Healthcare - Free parking The ideal Advisor will care about customer service and will use their strong problem solving abilities to build rapport and relationships with customers. Duties will include: - Develop a fully understanding of client product and services becoming an ambassador...

  5. Customer Service Roles

    Edinburgh | 15,500 | From Oyster Consultants Limited

    English speaking Customer Service Agent opportunity - Edinburgh We NEED English Speakers for live Customer Service jobs in Edinburgh. If YOU are fluent in English we have the perfect Customer... Service job opportunity. You will work with a global and established business providing the very best in Customer Service across Europe. WE can secure you: - A Competitive Salary with monthly incentives - Fun and professional multicultural environment - All inbound enquiries - No selling involved - Relocation package (terms apply) - Comprehensive training and career growth - A start date within the next 2-4 weeks For a detailed job spec and more information on this amazing opportunity opportunity please send your CV!!! Or apply directly via this ad...

  6. Finnish Customer Service

    Edinburgh | 17,000 | From Oyster Consultants Limited

    We are currently recruiting Finnish Speaking Customer Service Agents in Edinburgh. With a generous salary plus additional benefits and an immediate start, there couldn't be a better time to... apply. Your new company Our client is a leading Customer Service Contact Centre outsource provider for global brands across EMEA. We're looking to bring Finnish speaking people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer service in the country. Your new role As a Contact Centre Customer Service Agent, you will provide outstanding service on inbound enquiries from customers across EMEA. Working in a multi-channel contact centre requires a hunger and drive to respond to all customer enquiries in...

  7. German Customer Service

    Edinburgh | £17,000 plus benefits and relocation package | From Oyster Consultants Limited

    German Customer Service Advisor Can you answer yes to these questions? - Are you an enthusiastic person? - Bilingual in German & English? - Enjoy helping customers and problem solving? If... so we have the PERFECT job opportunity for you. We are looking for German speaking Customer Service Advisors to work in Edinburgh, Scotland. Our client provides Customer Service solutions for ... relocation support for those living abroad. What is the job about? - You will deal with customers technical or customer service enquires - mainly through inbound calls - in a promptly and efficiently way, with empathy and professionalism to ensure a positive experience for our customers. - Validate customer service entitlements and solve problems. - Provide hardware and software telephone...

  8. SWEDISH Customer Service

    Edinburgh | £17,000 plus benefits and relocation package | From Oyster Consultants Limited

    Swedish speaking Customer Service Agent We are currently recruiting a Swedish and English speaking Customer Service Agent in Edinburgh. With a generous salary, plus additional benefits and an... immediate start, there couldn't be a better time to apply Your new company Our client is a leading Customer Service Contact Centre outsource provider for global brands across EMEA. We're looking to bring Swedish speaking people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer service in the country. Your new role As a Contact Centre Customer Service Agent, you will provide outstanding service on inbound enquiries from customers across EMEA. Working in a multi-channel contact centre requires a hunger and drive...

  9. French Customer Service

    Edinburgh | 16,000 | From Oyster Consultants Limited

    Are you an enthusiastic person, fully bilingual in French & English, have client focus, take ownership and drive to achieve a career in the UK? If so this is the right place to build your career as... a Customer Service Advisor. We are looking for French Customer Service Advisors to work for our client in Edinburgh, Scotland. Our client provides Customer Service solutions for blue chip ... support for those living abroad. What is the job about? - You will deal with customers technical or customer service enquires - mainly through inbound calls - in a promptly and efficiently way, with empathy and professionalism to ensure a positive experience for our customers. - Validate customer service entitlements and solve problems. - Provide hardware and software telephone support with...

  10. DUTCH Customer Service

    Edinburgh | 17,000 | From Oyster Consultants Limited

    Are you a fluent Dutch and English speaker looking for a career opportunity in Edinburgh? We have live Customer Service jobs now! Offering 40 hours a week and a salary of £17,000PA for those that... care about customer service. What we offer: - The chance to live and work in the beautiful City of Edinburgh capital of Scotland. - Our client provides a bright, modern and exciting ... Service Agent you will help customers across Europe speaking English and Dutch through inbound calls and emails. - Validate customer service entitlements and solve problems. - Provide hardware ... appropriate. What we need from you: - Ability to communicate, with accuracy and clarity, both in verbal and writing - in Dutch & English. - A desire to provide the very best customer service...

  11. Norwegian Customer Service Advisor

    Edinburgh | 17,000 | From Oyster Consultants Limited

    Oyster Consultants are working with a Global BPO company to recruit multiple Norwegian Advisors in Edinburgh. Our client provides Multilingual Support for well recognised brands across many... and Managers promoted from within. The Role - Providing excellent customer service. - Answer customer service enquiries via calls and emails. - Troubleshoot on various customer service issues. - Log ... in Norwegian and English, written and spoken. - Positive can-do attitude. - Background in customer service from various industries (Retail, Call centre, hospitality). - Experience of providing excellent customer service. - Attention to detail and process. - Flexible to work shift patterns - Experience of using various IT systems (Word, Excel). What you get - The chance to live...

  12. GERMAN Customer Service Advisor

    Edinburgh | £17,000 plus benefits and relocation package | From Oyster Consultants Limited

    German Customer Service Advisor - Edinburgh Are you a fluent German and English speaker looking for a career opportunity in Edinburgh? Do you have a passion for Customer Service and problem... solving? We have a live Customer Service offering 40 hours a week and a starting salary of £17,000pa. What is on offer: - The chance to live and work in the beautiful City of Edinburgh ... - Team and Company Events What will you do? - As a German speaking Customer Service Agent you will help customers across Europe using your language skills through inbound calls and emails. - Validate customer service entitlements and solve problems. - Provide hardware and software telephone support with a goal to meet set targets consistently. - Assume responsibility and ownership for...

  13. Customer Service Advisor

    Edinburgh | £10.88 per hour | From Pertemps (Edinburgh Commercial)

    Pertemps are recruiting for several Customer Service Assistants to work in a busy Contact Centre for one of our 3rd Sector clients, based in the West of Edinburgh. Rate of pay is £10.88 per hour... hours of work - Monday to Friday 9am - 5pm. This is for an initial 8 week period, with an oppurtunity to extend beyond for good candidates. Job Duties: - Taking calls from members of the public or service users regarding Housing issues, answering in a polite and helpful manner and aiming to resolve in the first call. - Data input and update of all client files. - Dealing with issues and complaints, only escalating when required. Candidate should have: - Excellent PC and organisational skills - An ability to remain professional at all times. - An ability to talk to...

  14. Customer Service

    Dunfermline | 16000.0000 | From Nationwide

    Exciting opportunity to join our Customer Service team in Dunfermline, KY11 8PJ.Fully flexible working shifts between 6am to 10pm Monday to Sunday (shifts will include working 8 in 12 weekend... We're looking for customer focused people to join our Contact Centre in Dunfermline. As you'll be the first point of contact for our customers you will: ·Help to support customers manage their finances ·Provide an exceptional level of customer service ·Have a passion for delivering great customer service ·Be able to demonstrate strong communication skills ·Be able to build a strong rapport with customer ·Have effective conversations with customers and seek to provide them with a positive outcome Our members are at the heart of everything we do and we pride ourselves in delivering...

  15. Customer Service Administrator

    Edinburgh | £10 pa | From Reed Specialist Recruitment (NEW)

    Lloyds Banking Group are a leader of collaboration and put team work at the centre of their entire organisation in order to reinforce innovation and help make a real difference to the lives of their... and customer service duties. Start Date - May 2017 Pay Rate - £10.00ph Other benefits: Access to a company healthcare scheme, holiday allowance and discounts on selected purchased or leased cars ... service activities in line with published procedures where they exist, including the ability to transact manual calculations - To take personal responsibility for ensuring customer needs are met within our service level offering - To follow regulatory and business requirements for customer service work, including taking personal responsibility for relevant compliance issues - Ensure that all...

  16. Customer Service Advisor, PPI Customer Advocate - Edinburgh

    Edinburgh | Neg. | From HSBC

    Customer Service/PPI Customer Advocate - Edinburgh Starting salary £16,947 You don't have to look far to reach your full potential. You can deliver your greatest performance just off the South...-paced environment, where you can develop your career and grow your customer service and administration skills as part of a dynamic culture. We're looking for experienced customer service professionals who can understand our customers and deliver an excellent service every time. You'll need to work well under tight deadlines and to strict rules and regulations, as well as an ability to adapt to ... a member of our PPI team, within our Complaints Centre in Edinburgh, you'll play a key role - building relationships and performing administration to identify and deliver our customers' often-complex...

  17. Customer Service Agent

    Edinburgh | 16500.0000 | From TenTel Limited

    We are looking to add experienced Customer Service Agents to join our growing team based in Edinburgh. Our Customer Service Agents will be dedicated to delivering world class customer service... ensuring that all of our customers receive a WOW customer experience throughout their journey with TenTel. Responsibilities: Engaging customers in conversations to understand their needs and provide them with the best possible solutions Be customer focused and committed to improving each customer’s experience Be part of a growing and innovative organization Supporting customers and the delivery an outstanding customer experience Proactively identifying any possible improvements to team procedures As well as having a strong background in customer service, our Customer Service Agents...

  18. Customer Service Advisor

    Edinburgh | 17000.0000 | From Page Personnel Finance

    The Customer Service Advisor is an integral role in our business supporting the Sales Team by processing sales orders and handling customer enquiries/complaints via telephone, fax and e-mail... with ambitious plans for their business's future Description The key responsibilities of the customer service advisor are: ? Process customer orders in a timely manner ? Answer customer enquiries promptly and effectively, displaying exceptional customer service ? Handle any customer complaints and deal with them efficiently ? Process stock returns - Liaising with the DC to advise of volumes ... a customer service environment and be confidently able to manage difficult and demanding customers in a fast-paced environment. You will possess excellent listening, verbal and written communication skills...

  19. Customer Service Advisor

    Edinburgh | 18500.0000 | From Page Personnel Finance

    As Customer Service Advisor-Key Accounts you are responsible for the efficient and effective administration, planning and co-ordination of supply from an order being placed to it's delivery... brand. Description Key Responsibilities for customer service advisor: Placing customer orders on Styleman from email/fax/phone Checking allocations and doing manual pick. Also involves having orders released with Accounts and liaising with Customer Service Manager on what quantity of orders we can run Handling price discrepancies on invoices, requesting PODs, raising credit notes Arranging ... processes and documents Profile The customer service advisor will possess: Exceptional level of service to internal and external customers Flexibility and excellent interpersonal skills Vigilance...

  20. Customer Services consultant

    Edinburgh | 15380.0000 | From Resource Management

    Customer Services Consultant Salary: £15,380 - £20,000 depending on experience + benefits (28 days holiday, pension, annual bonus) Location Edinburgh Our client is the UK's largest mutual..., with Group funds under management of £101 billion. We have exciting opportunities for Customer Service Consultants to join the Group Customer Services division in Edinburgh Working within either the Group Protection Insurance or Group Pensions teams your role will be to provide a high level of customer services and administrative support to clients. Responsibilities will include: Undertaking administrative and customer service duties for servicing of existing schemes Managing incoming enquiries through various mediums, i.e. calls, emails, written correspondence. Being accountable for...