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400+ call centre jobs in Edinburgh

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  1. Call Centre Agent

    Edinburgh | | From Blue Arrow

    Job Description Summary Are you looking to changeyour job? Do you want to work for a large well known UK retail banking brand? If so, we may have the perfect opportunity for you as a Customer... to people and recognise and appreciate excellent customer service then this role would be a great fit for you. Customer service experience would be helpful but it doesn't even have to be from a call centre background. If you're used to dealing with customers face-to-face then you have the potential to become an exceptional Customer Service Advisor by phone. The contact centre is located in the South Gyle region of Edinburgh and is easily reached via public transport and there is an onsite staff car park for those who drive. The centre benefits from an onsite canteen and is in a location that... See more

  2. Recruitment Consultant - Call Centre

    Edinburgh, Midlothian | 18000 - 30000 | From Rec2Rec Search (Permanent Personnel Ltd)

    Recruitment Consultant Call Centre Division Temps Market Edinburgh Salary to £30,000 + uncapped commission. Salary will be negotiated in line with your experience Full benefits package Our client... requirements. An exciting opportunity has arisen for a Recruitment Consultant to join the Call Centre team. Reporting to the Divisional Manager, you will be a motivated and career-focused recruitment consultant who is looking for an open-ended opportunity to progress. The Role • Recruiting within the fast-paced Call Centre market. • Managing your own desk. • Using marketing, business, social... See more

  3. Team Leader - Call Centre

    Edinburgh | | From FPSG Connect

    FPSG are recruiting for our leading global client based in Edinburgh for a number of Team Leaders to join their expanding teams. Working flexible shifts, 40 hours per week over 5 days, candidates... must have proven Team Leader experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various departments covering a wide range of global brands. We have roles available working on behalf of Financial Services, Global Music Providers and a Global Gaming Company. Role Responsibilities Your responsibilities will include: Gain the commitment of employees to... See more

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  5. Senior Account Manager - Call Centre

    Edinburgh | | From FPSG Connect

    FPSG are recruiting a Senior Account Manager for our leading global client based in the west of Edinburgh. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven... experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various departments covering a wide range of global brands. Our client is seeking an ambitious Senior Account Manager to lead and develop a team of Account Managers within the business. This person is dedicated to delivering an excellent standard of service to secure client, customer... See more

  6. Senior Account Manager - Call Centre

    Edinburgh | Up to £35000 per annum + Excellent Benefits | From FPSG

    FPSG are recruiting a Senior Account Manager for our leading global client based in the west of Edinburgh. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven... experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various departments covering a wide range of global brands. Our client is seeking an ambitious Senior Account Manager to lead and develop a team of Account Managers within the business. This person is dedicated to delivering an ... , Free hot beverages Next Steps For further information, please apply. To keep up to date with current opportunities within the Call & Contact Centre sector, be sure to follow @FPSGCustService on... See more

  7. Call Centre Operative (Market Research) - No Experience Needed

    Edinburgh, , United Kingdom | | From Ipsos Mori Uk Limited

    We need bright, enthusiastic and motivated people to join the team in our vibrant market research call centre and operations hub. Up to £9.00ph +holiday pay Flexible shifts to suit every... polling and market research agencies and we are looking for motivated people with great communication skills to join our panel of interviewers in our Leith call centre. Apply Now... See more

  8. Working from home self-employed 'Call-Centre' type services

    Edinburgh | | From Triggerfish Studios Ltd

    Job Description Summary We are offering the opportunity to work at home from anywhere in the UK on a self-employed basis over the internet and telephone providing 'call-centre' type services to... customers in the following areas:- Membership Advisors Customer Service Advisors Warranty Claims Handlers Email/Call Support The companies we provide for are all well recognised household names here in the UK and our rates of pay are guaranteed minimum £8.00 an hour or above, with fortnightly payments. You can choose the hours you want to work although usually there will be a minimum of 10-15 hours required weekly. Full training is provided also (cost of course approx £30). Please click the 'Apply for this job' button for further information regarding these exciting opportunities!! (UK... See more

  9. Working from home self-employed 'Call-Centre' type services

    Kirkcaldy | | From Triggerfish Studios Ltd

    Job Description Summary We are offering the opportunity to work at home from anywhere in the UK on a self-employed basis over the internet and telephone providing 'call-centre' type services to... customers in the following areas:- Membership Advisors Customer Service Advisors Warranty Claims Handlers Email/Call Support The companies we provide for are all well recognised household names here in the UK and our rates of pay are guaranteed minimum £8.00 an hour or above, with fortnightly payments. You can choose the hours you want to work although usually there will be a minimum of 10-15 hours required weekly. Full training is provided also (cost of course approx £30). Please click the 'Apply for this job' button for further information regarding these exciting opportunities!! (UK... See more

  10. Call Centre Customer Service Team Leader

    Edinburgh | £21,000 per annum plus employer benefits | From Oyster Consultant

    Call Centre Customer Service Team Leader – £21,000pa Do you have experience in  Customer Service, Retail, Hospitality, Financial Services Technology, or IT ? if so we want you to be part... discuss your application within 24 hours Opportunity to visit the call center site for a face 2 face briefing An assessment Centre interview is usually possible within days of your application subject ... Europe through inbound calls and emails. Validate customer service entitlements and solve problems. Motivate and manage your team Provide hardware and software telephone support with a goal to meet set targets consistently. Assume responsibility and ownership for all relevant customer queries. Escalate calls that cannot be resolved locally, as appropriate. What we need from you: Previous... See more

  11. Call Agent

    Edinburgh, Midlothian | 10 - 11 | From Reed

    Reed Recruitment are hiring for one of Scotland’s leading housing associations. If you have a background in Care or strong Customer Service skills with up to date and relevant experience then this... could be the role for you. Our client are looking for motivated, caring and hardworking team members to be first point of contact for their customers in an emergency situation. To succeed as an emergency call handler, you must possess a genuine desire to help people, be empathetic to their needs, be highly proactive, adaptable to change and able to work with high levels of autonomy. Your task will be to assess every call you deal with, reassuring the customer and responding accordingly, in a calm and efficient manner, following procedures and keeping notes and records updated as you go... See more

  12. Call Handler

    Edinburgh, Midlothian | 12 - 13 | From Reed

    Reed Recruitment are hiring for one of Scotland’s leading housing associations. If you have a background in Care or strong Customer Service skills with up to date and relevant experience then this... could be the role for you. Our client are looking for motivated, caring and hardworking team members to be first point of contact for their customers in an emergency situation. To succeed as an emergency call handler, you must possess a genuine desire to help people, be empathetic to their needs, be highly proactive, adaptable to change and able to work with high levels of autonomy. Your task will be to assess every call you deal with, reassuring the customer and responding accordingly, in a calm and efficient manner, following procedures and keeping notes and records updated as you go... See more

  13. Customer Service £9.49 (City Centre

    Edinburgh, , United Kingdom | | From Search Consultancy

    Customer Service Representative Edinburgh Can you wow customers? Do you want to be paid well to come to work in casual dress in a modern office, close to public transport and to receive training &... of £18,600. Modern offices close to the heart of Edinburgh city centre, close to public transport connections. Full training and plenty progression opportunities. Casual dress code we want you to feel comfortable. An environment where your feedback and ideas are listened to. In return you should: Have experience in customer services or contact centres Genuinely care for our customers. Stay cool... See more

  14. Centre Assistant

    Edinburgh | £18,000 per annum | From CITIBASE

    Centre Assistant  Citibase offers a diverse and rapidly expanding network of business centres nationwide and has been going from strength to strength for 25 years to cement our position as... businesses in our centres.  We're currently experiencing a sensational period of growth as we continue disrupting the office market and we're seeking talented individuals to help us take our customer experience to the next level and build strong relationships in our neighbourhood.  Position: Centre Assistant - FTC  Location: Edinburgh Gyleview  Job type: Full Time, Fixed Term Contract  Hours: 40 hours ... the role:  Citibase has an opportunity for an exceptional individual to take on the rewarding role of meeting and greeting customers when they are welcomed to our business centres, in person and by... See more

  15. Centre Assistant

    Edinburgh | £18000/annum | From Citibase

    Centre Assistant Citibase offers a diverse and rapidly expanding network of business centres nationwide and has been going from strength to strength for 25 years to cement our position as... businesses in our centres. We're currently experiencing a sensational period of growth as we continue disrupting the office market and we're seeking talented individuals to help us take our customer experience to the next level and build strong relationships in our neighbourhood. Position: Centre Assistant - FTC Location: Edinburgh Gyleview Job type: Full Time, Fixed Term Contract Hours: 40 hours per ... : Citibase has an opportunity for an exceptional individual to take on the rewarding role of meeting and greeting customers when they are welcomed to our business centres, in person and by telephone. To... See more

  16. Call Monitoring Administrator- Sighthill

    Edinburgh | £9 per hour | From SCRT

    Call Monitoring Administrator -Sighthill Salary- £9ph Temporary position for 3-6 months Shift pattern- 7am-3pm working 4 days on and 3 days off The role of the call confirm... operator is crucial to ensuring the smooth running of the branch. The main purpose of this role is to monitor and reconcile all care call data on a daily basis, using our in-house IT monitoring ... colleagues’ choice, dignity and privacy and is respectful of individuality. You will be required to: (although this list is not exhaustive) Managing & reconciling all care call data daily ... system, ensuring this is communicated to relevant employees, and people we provide a service to. Answering & transferring telephone calls (including taking & recording accurate messages... See more

  17. Call Monitoring Administrator- Sighthill

    Edinburgh, Midlothian | | From SCRT

    Call Monitoring Administrator -Sighthill Salary- £9ph Temporary position for 3-6 months Shift pattern- 7am-3pm working 4 days on and 3 days off The role of the call confirm operator is crucial to... ensuring the smooth running of the branch. The main purpose of this role is to monitor and reconcile all care call data on a daily basis, using our in-house IT monitoring systems. Recording ... and privacy and is respectful of individuality. You will be required to: (although this list is not exhaustive) Managing & reconciling all care call data daily using in-house systems.  Recording ... relevant employees, and people we provide a service to. Answering & transferring telephone calls (including taking & recording accurate messages) Attending to visitors and assisting other staff in... See more

  18. Call Monitoring Administrator- Sighthill

    Edinburgh | £9 per hour | From City & County Healthcare Group

    Call Monitoring Administrator -Sighthill Salary- £9ph Temporary position for 3-6 months Shift pattern- 7am-3pm working 4 days on and 3 days off The role of the call confirm... operator is crucial to ensuring the smooth running of the branch. The main purpose of this role is to monitor and reconcile all care call data on a daily basis, using our in-house IT monitoring ... colleagues’ choice, dignity and privacy and is respectful of individuality. You will be required to: (although this list is not exhaustive) Managing & reconciling all care call data daily ... system, ensuring this is communicated to relevant employees, and people we provide a service to. Answering & transferring telephone calls (including taking & recording accurate messages... See more

  19. Call Monitoring Administrator- Sighthill

    Edinburgh, , United Kingdom | | From City and County Healthcare Group

    Call Monitoring Administrator -Sighthill Salary- £9ph Temporary position for 3-6 months Shift pattern- 7am-3pm working 4 days on and 3 days off The role of the call confirm operator is crucial to... ensuring the smooth running of the branch. The main purpose of this role is to monitor and reconcile all care call data on a daily basis, using our in-house IT monitoring systems. Recording ... and privacy and is respectful of individuality. You will be required to: (although this list is not exhaustive) * Managing & reconciling all care call data daily using in-house systems. Recording ... communicated to relevant employees, and people we provide a service to. * Answering & transferring telephone calls (including taking & recording accurate messages) * Attending to visitors and assisting... See more