1st/2nd Line Helpdesk Support - Edinburgh, Microsoft, Office 365, Outlook
Our higher education client based in Edinburgh has a fantastic opportunity for three Helpdesk Support professionals. You... will be responsible for providing support to staff and students and giving best practice advice and guidance on the use of a wide range of IT services.
Experience of working in an IT Helpdesk environment.
Knowledge and understanding of Microsoft Office 2016, Office 365, Microsoft Outlook, web browsers and the supported operating systems (Windows 7, Mac OS)
Experience configuring computers, mobile devices and printers.
Experience supporting Wi-Fi and remote access technologies.
Excellent written and verbal communication skills. Able to communicate with people of all...