Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicester.
This is a full time permanent position
THE ROLE & YOUR... RESPONSIBILITIES:
To handle and develop existing accounts
To deal effectively with customer correspondence, telephone calls and emails in relation to sales enquiries, sales orders and queries
To complete all necessary documents, in accordance with office procedures
To maintain an efficient filing system
To be aware of delivery expectations and keep customer informed
To chase any outstanding items, including proofs, samples, delivery schedule, etc.
To prepare and present quotations to customers
To carry out other administrative duties, as covering reception, translating documents... See more