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Customer jobs in Leicester

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  1. Customer Service

    Leicester | £8.89/hour | From Brook Street UK

    Customer Service roles LE1 Due to massive company growth and expansion we are looking for excellent customer service representatives to work in a funky fresh new office in LEICESTER city... centre Recognised on Trust pilot for exceptional customer service the company vision is clear, they are one of the fastest growing companies in the energy business. WHY? Due to their innovative ... from new business calls, dealing with campaigns, billing questions and queries, helping with smart meter queries. You will never be treated by us as just a number and nor do our customers. Each team manages its own data base therefore each customer is special to us and must feel exceptionally valued by your outstanding customer service skills The company have a fabulous retention rate of staff due... See more

  2. Customer Support

    Leicester | | From My Home Move Limited

    Outstanding client and customer care is critical to the success of My Home Move and we are looking for an experienced individual to fulfil the role of Client Support Team Member. The role... · Customer service orientated · Projects a confident and professional approach inspiring trust and confidence in others · The ability to prioritise with excellent time management skills ... of conveyancing support to a variety of residential and blue chip clients. Our excellent service to our customers has allowed for market growth which means we continuously seek new and fresh talent to... See more

  3. Customer Service

    Desborough | £18500/annum benefits | From Travail Employment Group

    Temp to perm Desborough £18,500 pa Monday to Friday 2pm – 10pm Benefits - 33 days holiday (inc Bank Holidays), pension, free refreshments, discount on products and free car... parking My client is an established manufacturer based in Desborough who have been successfully trading for many years. They currently have an opportunity for a committed and enthusiastic Customer Service Administrator to join their team on a temporary to permanent basis. Working within a small team who support each other at all stages, this is a permanent shift of 2pm – 10pm Monday to ... including order entry. * Responding and resolving customer queries and requests. This is mainly done via email * Liaising with overseas warehouse and reps With proven time management experience... See more

  4. Customer Service

    Leicester, Leicestershire | | From Hays Specialist Recruitment Limited

    Customer Services - Leicester - Full time temporary to permanent - £9 per hour - Immediate start Your new company A successful and ever growing exciting organisation based in Leicester city centre... are currently seeking Outbound Quality Check Customer Service Advisers for immediate start on a temporary to permanent contract. Your new role Working within the Outbound Quality checking team your duty will be to call Customers post sale to ensure compliance and quality standards have been met. You will be asked to report back to management on patterns of any areas for concern and on successful campaigns. You may at times have to handle difficult conversations and complaints whilst always providing excellent customer service to get the best resolution for the customer. Your overall goal... See more

  5. Customer Service Executive

    Coalville | £19000 - £22000/annum | From Antalis

    Do you have excellent customer service skills? Antalis are looking for professional, customer focused Sales Advisors, to join our growing Customer Service and Sales teams. Challenge yourself with... strong ongoing relationships with contacts at repeat business to business customers is key. You will be taking their calls, demonstrating excellent customer service in resolving their queries, handling their orders and giving them a smooth experience. You will work within a supportive team, and in conjunction with a nationally based sales team, to give the best possible experience to our customers, and ensure they keep coming back. Summary of Key Role Activities: * Handle incoming calls, resolving customer queries and placing orders completing the full administrative process to ensure the right... See more

  6. Customer Care Professional

    Leicester | £19000 - £20000/annum | From Centrica

    Overview Salary - £19,400 Hours - 37 hours a week Rotational Shift Pattern - Monday to Friday 8am - 6pm / Saturday 9am - 1pm 12 Month Fixed Term Contract Location - Leicester The Role In this... role you will be responsible for the effective resolution of customer queries and complaints received via telephone. You will be required to correctly identify the key points to a customer's enquiry ... (including sales growth, quality and compliance), and identify and understand customer needs in order to provide a consistently high quality service and effectively cross-sell British Gas products and services to enhance the customer experience and increase their retention. It is important that you recognise the importance of the Digital Strategy, and an understanding that customers may want to... See more

  7. German Customer Service

    Wigston | Up to £17492.00 per annum + excellent benefits | From Hays

    A German and English Speaking customer service job based in Whetstone paying £17492 plus excellent benefits Your new company Your new company are a well established and high end retail brand... who's customer experience team are based in Whetstone, Leicestershire. They are looking for a German Speaking customer service adviser to join the team to support both German and English customers. Your new role You will be supporting enquiries and processing orders made by telephone, email and web-chat, looking after the German speaking customers first then the English speaking. The German speaking will represent approximately 10% of the customer base What you'll need to succeed You will need to speak and write fluent German and English, and have excellent customer service... See more

  8. Customer Service Assistant

    Lutterworth | £17000 - £17500/annum | From Tate

    Tate are working with a leading organisation to recruit for a Customer Service Assistant on a permanent basis in Lutterworth due to the recent expansion within the business. Responsibilities... Managing sales requests from existing and potential customers. * Processing high volumes of product orders. * Liaising with customers regarding orders, stock availability, account queries and delivery times. * Dealing with and responding to high volumes of emails. * Establishing and maintaining exceptional customer relationships. * Essential Skills: * Previous experience within a Customer Service role. * Excellent telephone & communication skills. * Strong level of attention to detail. * SAP knowledge is desirable. Salary & Benefits: * Permanent position paying £17,000 per annum... See more

  9. Customer Service Assistant

    Hinckley | £16815/annum | From Manpower

    An exciting opportunity has arisen to join a leading utilities supplier as an Administrator Assistant, our client is currently seeking a Contact Centre Agent based in Hinckley, Leicester LE10 0NA.... and Activities: Liaising with Customers via email and phone. Updating reports and trackers in spreadsheets and customer systems Resolve enquiries/complaints from both internal and external parties, providing a written, face to face or telephone response as appropriate. Liaise with field based staff and stakeholders in resolving customer enquiries and complaints. Interrogate systems to provide ... and compliance with standard processes and procedures. Actively demonstrate and promote the Company Values, and positively contribute to a customer oriented approach Supporting the team with AdHoc... See more

  10. Customer Service Assistant

    Lutterworth | - £17k | From Avantor

    VWR part of Avantor is recruiting for Customer Service Associate to join our existing CSA Team in Lutterworth. Reporting to the Team Leader, you will be responsible for establishing... maintaining excellent customer relationships by: Timely and proficient response to incoming communication, demonstrating professionalism and confidence. Utilize all applicable VWR business tools and Customer Service Processes to the highest standard in order to exceed customer expectations and achieve Dealing with general queries, quotation management, order placement and open order management. To ensure contract renewals are prepared and sent to customers in a timely manner; Qualifications: Good level of education, including GCSE (or equivalent) English and Maths Proficient in... See more

  11. Customer Service Executive

    Leicester | £18000 - £19000/annum | From Tate

    Tate are recruiting Inbound Customer Service Advisors for a leading contact centre based in Leicester City Centre. This is an exciting opportunity for individuals who wish to progress in their... career to Team Leader / Sales Manager positions within a short period of time. Responsibilities: * Identifying and assessing customers’ needs to generate new business * Negotiating pricing and specific contract based renewals * Handling customer objections and successfully generating new business * Answering inbound calls from customers in regards to key product upgrades, renewals and add-ons Essential Skills: * The ability to build rapport quickly with customers * Positive attitude and a flexible team player * Previous customer service experience (Retail, Hospitality, or Food... See more

  12. Customer Service - Polish Speaking

    Leicester | Up to £9.00 per hour | From Hays

    Customer Service - Polish Speaking - Leicester - £9.00 per hour - Full time Temp to perm - immediate start Your new company A successful and ever growing exciting organisation based in... Leicester city centre are currently seeking Outbound Quality Check Customer Service Advisers who ideally speak fluent English and Polish for immediate start on a temporary to permanent contract. Your new role Working within the Outbound Quality checking team your duty will be to call Customers post sale to ensure compliance and quality standards have been met. You will be asked to report back to management on patterns of any areas for concern and on successful campaigns. You may at times have to handle difficult conversations and complaints whilst always providing excellent customer... See more

  13. Customer Service - Gujarati Speaking

    Leicester | Up to £9.00 per hour | From Hays

    Customer Service - Gujarati Speaking - Leicester- Full time, temp to perm - £9.00 per hour - Immediate start Your new company A successful and ever growing exciting organisation based in... Leicester city centre are currently seeking Outbound Quality Check Customer Service Advisers who ideally speak fluent English and Gujarati for immediate start on a temporary to permanent contract. Your new role Working within the Outbound Quality checking team your duty will be to call Customers post sale to ensure compliance and quality standards have been met. You will be asked to report back to management on patterns of any areas for concern and on successful campaigns. You may at times have to handle difficult conversations and complaints whilst always providing excellent customer... See more

  14. Customer Relationship Manager

    Hinckley | Competitive | From Triumph

    Customer Relationship Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your... past whilst embracing the future - through bold design, original styling, purposeful engineering and a genuine passion for the ride. We have an exciting opportunity for a Customer Relationship Manager (CRM) to join our busy and thriving Central Marketing Department. The CRM reports into to the Triumph Global Customer Experience Manager and is part of the Customer Experience team. The strategic objective of the team is to create a truly excellent customer experience that ensures Triumph is seen as a Global Premium Brand. The role responsibilities relate to our global Subsidiary and Distributor... See more

  15. French Speaking-Customer Service

    Leicester | £10.00 - £12.64/hour | From Adecco

    Our Leicester based client is currently recruiting for an experienced French speaking customer service advisor to join their team on a temp to perm basis Location: Leicester LE19 Hours: 8.30am... 5pm Days: Monday - Friday Contract: Temp to Perm Pay Rate: £10 - £12.64 per hour DOE Applicants must be able to communicate in french- both written & verbal Main Duties include:- * To provide an excellent level of customer service to potential and existing clients * Answering incoming calls dealing with general queries * Processing customer orders * Updating customers on deliveries * providing quotes Skills & Experience * PC literate – particularly in MS office suite * Previous customer service experience * Ability to communicate in both written and verbal french * Excellent... See more

  16. Customer service agent

    Hinckley | | From Manpower

    Pay Rate: Starting at 18.9k progressing to 19.7k (alternating shift) Or 19.7k progressing to 20.5k (rotational shift) Contract: Temporary Shifts: Many shifts available Do you want to join our... fast paced customer service department? You will be part of our Customer Service Centre, dealing with emergency and non-emergency calls from a range of people including the public. Customer service ... calls from people that have called the national helpline when they smell gas, making sure you deal with the customer in a calm, professionally manner ensuring procedure is followed at all times. About ... working under challenges situations * Professional and confident telephone manner and able to demonstrate clear communication skill both written and oral * Committed to improve our customer’s... See more

  17. Customer Advisor

    Leicester | | From Boots

    Job Description The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers... Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion. What you'll be doing day to day. Listen to our customers, it's the first step to providing a great experience and we love how passionate our customers are about our brand. Put our customers at ease. You'll get to know our fantastic products, recommending items that they hadn't... See more

  18. Senior Customer Service Advisor

    Leicester | Competitive | From White Stuff

    The Senior Customer Service Advisor will support the Customer Service Team Leader in coordinating the customer service functions of the contact centre whilst also providing Duty Manager cover in... their absence. All whilst ensuring the efficient, resilient and exceptional fulfilment of all customer requirements. What you'll be doing: • To drive a customer focus approach across all activities and ensure the customer service team is a centre of excellence, maintaining outstanding customer service both internally and externally. • Assisting in the management of the customer escalation and complaint process. • Coaching and developing Customer Service Advisors to ensure that world class customer service is maintained across the team. • Communicating effectively at all times... See more

  19. Customer Service Executive ( German

    Loughborough | £20000 - £22000/annum bonus + benefits | From Harper Recruitment

    Customer Service Executive (German) £20,000 - £22,000 Loughborough Are you a fluent German speaker? We are recruiting for an online luxury brand business who are looking for... customer service professional to manage their German customer base. Duties will include • Liaising with German customers via email and telephone • Delivering an excellent customer service experience • Processing customer orders, exchanges and returns • Account management and credit control • Ensuring a positive customer experience Skills and experience required • Fluent English and German (written and spoken) – essential • Excellent communication skills and telephone manner • Previous experience in a customer relations role, contact... See more

  20. Customer Service

    Leicester | | From HAYS

    Job Description Your new company A successful and ever growing exciting organisation based in Leicester city centre are currently seeking Outbound Quality Check Customer Service Advisers for... immediate start on a temporary to permanent contract. Your new role Working within the Outbound Quality checking team your duty will be to call Customers post sale to ensure compliance and quality ... and complaints whilst always providing excellent customer service to get the best resolution for the customer. Your overall goal is to follow the ethos of the company in always putting the customer first ... period. What you'll need to succeed To be considered for this role the client are looking for bright, enthusiastic and positive individuals who want to make a real difference for the customer. You will... See more