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Customer jobs in Leicester

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  1. Customer Services

    Lutterworth | Up to £9.23 per hour | From Harper Recruitment

    Customer Services, Lutterworth, £9.23ph Are you looking for a new challenge within Customer Services? Our client are a leading retailer who need your Customer Service expertise to provide their... customers with an outstanding Customer Service Experience. Based from their head office in Lutterworth, you'll join a vibrant team of Customer Service professionals, all providing inbound and outbound help and support to customers across the UK. Responsibilities include: Answering incoming customer service calls Making outbound calls to answer customer service queries Meeting targets around call time and quality of call Providing 'first call' resolution and minimising escalations where possible If you have experience of: Customer Service Taking inbound and making outbound calls... See more

  2. Customer Services

    Lutterworth | £9.23/hour | From Harper Recruitment

    Customer Services, Lutterworth, £9.23ph Are you looking for a new challenge within Customer Services? Our client are a leading retailer who need your Customer Service expertise to provide... their customers with an outstanding Customer Service Experience. Based from their head office in Lutterworth, you’ll join a vibrant team of Customer Service professionals, all providing inbound and outbound help and support to customers across the UK. Responsibilities include: * Answering incoming customer service calls * Making outbound calls to answer customer service queries * Meeting targets around call time and quality of call * Providing “first call” resolution and minimising escalations where possible If you have experience of: * Customer Service * Taking... See more

  3. Customer Advisor

    Leicester | £18,250 plus bonus (£900 on target) | From BT Group

    Superfast broadband. BT mobile. TV and HD sport. At BT, we entertain, educate and help millions of people to connect every day. To ensure our service is the very best it can be, we’re making it... more personal and local than ever before. That’s why we need dedicated Customer Advisors to join us – people who can build a personal connection with our customers and provide them with a swift solution.  Be supportive. Be personal. We’re looking for people who can communicate confidently and listen intently whilst working out how to solve problems to keep our customers happy. You’ll be taking calls from customers who may have connection issues, billing queries or technical faults. You don’t need heaps of technical expertise; but you should have a natural flair for conversation... See more

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  5. Customer Advisor

    Leicester | £25,000 per annum + earnings | From Hillarys Blinds

    Customer Advisor - £25k+ earnings Flexible Hours – Full and Part-Time (uncapped earnings) Looking for a change of career; one that works around you with high earning potential? We offer... fantastic opportunity to develop a career within a successful fast growing business. Hillarys has over 40 years manufacturing and fitting the best quality made-to-measure blinds, curtains and shutters across the country with an annual turnover in excess of £120m. Imagine working for yourself, at your own pace and at hours to suit, with the support of the UK’s number one. Over 1000 people are already enjoying the benefits of becoming a Hillarys Advisor . As a Hillarys Advisor you will: Visit customers at home in your local area understand their requirements provide expert advice... See more

  6. Customer Advisor

    Leicester, City of Leicester | £18250/annum | From BT

    Superfast broadband. BT mobile. TV and HD sport. At BT, we entertain, educate and help millions of people to connect every day. To ensure our service is the very best it can be, we’re making it more... personal and local than ever before. That’s why we need dedicated Customer Advisors to join us – people who can build a personal connection with our customers and provide them with a swift solution. Be supportive. Be personal. We’re looking for people who can communicate confidently and listen intently whilst working out how to solve problems to keep our customers happy. You’ll be taking calls from customers who may have connection issues, billing queries or technical faults. You don’t need heaps of technical expertise; but you should have a natural flair for conversation, genuine empathy... See more

  7. CUSTOMER SERVICE

    Castle Donington | £10.10/hour | From Staffing Match - Midlands Industrial / Transport

    Staffing Match are proud to be working in partnership with DHL Aviation, Working at DHL Aviation (UK) Ltd you will be part of the world’s leading postal and logistics Group, Deutsche Post DHL.... Representing 220 countries, employ over 500,000 people and serve 2.8 million customers worldwide. Included in our partnerships are, Manchester United FC, Formula 1, Fashion week and local ... . JOB TILE: CUSTOMER SERVICE / CUSTOMS AGENT (FULL TRAINING GIVEN) LOCATION: CASTLE DONINGTON EMA HOURS: 09:00-17:30 – MONDAY TO FRIDAY PAY: £9.50ph (£18,500pa) Exciting new opportunities have arisen to join DHL Aviation’s growing Customs department as a Customs Agent in Castle Donington. Responsibilities: * Handling of customs clearance through liaison with customers... See more

  8. Customer Service Advisor

    Markfield | £9.00 - £10.00 per hour | From Hays

    Customer Service - Coalville - £10.09 per hour - Full time, temporary Your new company A large organisation based in Coalville, Leicestershire currently require two Customer Service Advisors... on a full time temporary basis for immediate start. Your new role As a Customer Service advisor you will be answering inbound calls from customers with duties including: What you'll need ... at times irate and upset customers & complaint handling Providing excellent customer service at all times What you'll get in return You will be an experienced Customer service advisor with an excellent telephone manner. You will be able to multi-task e.g. typing up notes whilst speaking to customers and operating multiple systems at one time and have the ability to remain calm... See more

  9. Customer Service Advisor

    Leicester | £16200 - £17000/annum | From Tate

    Tate are seeking a Customer Service Advisor for an award winning company based in Leicester. This is an exciting opportunity for individuals who wish to develop in their career as the business... continues to grow into 2019. Responsibilities: * Providing telephone, email & remote customer service and support for all products and services. * Dealing with troubleshoot issues raised by customers. * Logging and tracking support tickets through to resolution using internal help desk software. * Recognising and escalating issues where necessary, working in line with SLA commitments. * Guiding customers in the use of the systems, directing them to appropriate material and where appropriate identify opportunities for up-sell of products. Essential Skills: * Previous customer service... See more

  10. Customer Onboarder

    Loughborough, Leicestershire | | From Access Group

    Join the Access Family and see how we make software ideas become a reality! Our core value of Love work, Love life' has been central to our success and so we're looking for people to join us who... technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive. About you: You are a tenacious and customer focussed individual who is interested in either making their first steps into professional... See more

  11. Customer Service Advisor

    Leicester | From £8.20 to £8.20 per hour | From Travelex

    Travel Money Advisor / Retail Sales Consultant - Asda - Thurmaston (Part time) Job Type: Permanent Part Time  Hours per week: 25 Salary per annum: £10,660.00pa/ £8.20ph + additional... benefits listed below We’re passionate about sharing experiences. Whether it’s a customer taking a weekend break or a couple going on the holiday of a lifetime, we want to be part of their ... great customer service, building relationships and getting to know your customer along with all aspects of travel money! Don’t worry if you can’t tell us the difference between a Dirham or a Baht as we ... ? You’ll be friendly and approachable as well as having an eye for detail. You’ll need to be good with numbers as you will be handling multiple currencies and accuracy is key. Ensuring our customers... See more

  12. Customer Assistant

    Loughborough | £8.75 - £9.87/hour | From Lidl

    Customer Assistant - 21-34 hours - Loughborough - New Store The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open... and, most importantly, help our customers. We'll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly - and once you're ... the tills? You'll jump on a spare one to help. •Notice a spillage? You'll get the mop. •Customer can't find the apples? You'll leave what you're doing to show them the way. •Bakery items popular ... completed •The drive to work hard and contribute to the success of your store •A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at... See more

  13. Customer Assistant

    Melton Mowbray | £8.75 - £9.87/hour | From Lidl

    Customer Assistant - 11 - 20 hours - Melton Mowbray The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to... importantly, help our customers. We'll train you to be multi-skilled in the many different areas of the store and show you what it takes to keep a store running smoothly - and once you're up to speed ... ? You'll jump on a spare one to help. •Notice a spillage? You'll get the mop. •Customer can't find the apples? You'll leave what you're doing to show them the way. •Bakery items popular today? You'll ... •The drive to work hard and contribute to the success of your store •A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not... See more

  14. Customer Assistant

    Loughborough, Leicestershire | 8.7500 - 10.1000 | From Lidl

    The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so you’ll need to be able to work weekends, as... well as weekday shifts. You’ll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. We’ll train you to ... ? You’ll get the mop. Customer can’t find the apples? You’ll leave what you’re doing to show them the way. Bakery items popular today? You’ll get some more cooking in the oven. Fruit and vegetables ... A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, we’ll make sure... See more

  15. Customer Assistant

    Melton Mowbray, Leicestershire | 8.7500 - 10.1000 | From Lidl

    The variety and pace that comes with every shift as a Customer Assistant at Lidl needs dedication and flexibility. Our stores are open Monday to Sunday so you’ll need to be able to work weekends, as... well as weekday shifts. You’ll put in a shift as part of the team to check and unpack deliveries, work on the tills, stock our shelves and, most importantly, help our customers. We’ll train you to ... ? You’ll get the mop. Customer can’t find the apples? You’ll leave what you’re doing to show them the way. Bakery items popular today? You’ll get some more cooking in the oven. Fruit and vegetables ... A friendly communication style with your team and customers. What do we offer? You will be well-rewarded for your work at Lidl. Not only will you be part of a secure, growing business, we’ll make sure... See more

  16. Senior Customer Service Advisor

    Leicester | Competitive | From White Stuff

    The Senior Customer Service Advisor will support the Customer Service Team Leader in coordinating the customer service functions of the contact centre whilst also providing Duty Manager cover in... their absence. All whilst ensuring the efficient, resilient and exceptional fulfilment of all customer requirements. What you'll be doing: • To drive a customer focus approach across all activities and ensure the customer service team is a centre of excellence, maintaining outstanding customer service both internally and externally. • Assisting in the management of the customer escalation and complaint process. • Coaching and developing Customer Service Advisors to ensure that world class customer service is maintained across the team. • Communicating effectively at all times... See more

  17. Customer Service Administrator

    Leicester | GBP10 - 13 per hour | From SF Group

    Customer Service Administrator The Office Support Division of SF Group is currently recruiting for a Temporary Customer Service Administrator starting immediately and working for a company... based in North Leicester. As A Customer Service Administrator you will: Process and oversee all client orders, shipments & customs clearance Co-ordinating with team members to satisfy all demands on a timely basis Key Duties Include: Managing customer queries promptly, following it through to a successful conclusion and escalating any issues where required Keeping records of customers enquiries and transactions, recording details of all identified issues Preparing and verifying the accuracy of customer orders. Validating and processing all domestic and international orders... See more

  18. Customer Service Co-ordinator

    Leicester | £18k per year | From Talent Finder

    Part Time Customer Service Co-ordinator Location: Beaumont Leys, Leicester Working Hours: 13.00 to 17.00 Monday to Thursday / 13.00 to 16.30 Friday /19.5 hours per week Salary... client is currently looking to recruit a Part-Time Customer Service Co-Ordinator to provide excellent customer service and deal with queries quickly, accurately and professionally . Duties Will Include: Incoming Calls: Answering incoming calls, advising customers, taking messages etc Customer Orders: Processing customer orders and enquiries received by telephone, post, fax and e ... to generate documents for the shop floor. Updating customers on delays/back orders. Pro-forma Invoices: Raising pro-forma invoices for customers detailing prices, carriage and VAT. Returns... See more

  19. Customer Service Manager

    Leicester, City of Leicester | - £30k | From Customer Management Resourcing Limited

    Customer Service- Team Leader- People Development – Retail- B2C – Management Customer Service Manager Our retail client based in Leicestershire are currently recruiting for a dynamic... Customer Service Manager to manage a team of Customer Service Agents, you will also be responsible for all communication channels into the business, management of end to end complaints, and the overall customer journey. Key Responsibilities; ·Manage a team of individuals and ensure they are clear in their objectives and goals and work to achieve them, ensure KPI’s are met ... and maintain high levels of customer service. ·Provide an innovative approach to ensure the business becomes a leader in its field. ·Drive Continuous improvement and ensure that... See more

  20. Customer Service / Sales Administrator

    Leicester | Competitive | From Talentvine Ltd

    A fantastic opportunity has arisen for a Customer Service / Sales Administrator to join a small, family run business based in Leicester. In return, we offer a highly competitive salary, 25 days... holiday. The Customer Service / Sales Administrator will be responsible for: Taking customer enquiries and turning them into orders Processing Orders Producing quotations for customers Liaising with Field Sales Representatives, Suppliers and Customers Chasing suppliers for quotes The successful Customer Service / Sales Administrator will have the following: Previous experience working in a customer service / sales environment Strong administration skills Excellent customer service skills Good communication skills and excellent telephone manner Excellent IT... See more