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  1. CUSTOMER SERVICE ADVISOR

    Borehamwood, Hertfordshire | 17000 - 18500 | From Unico recruitment

    Customer Service Advisor Hours, Monday to Friday / Shifts between 08:00 to 18:00 (08:00 to 17:00 / 08:30 to 17:30 / 09:00 to 18:00) We are currently recruiting for a Customer Service Executive to... join a large, well established and growing organisation based in Borehamwood. Market leaders in their sector Your duties will include: Responding to general customer enquiries via phone, email and letter Processing payments and applications Dealing with account enquiries, processing payments, chasing outstanding payments General administrative duties surrounding enquiries Customer Service/Call Centre experience is essential for this position along with a friendly and professional telephone manner, enthusiasm to learn and team and a desire to deliver customer service excellence. The company... See more

  2. Customer Service Agent

    London, South East England | 22000 - 25000 | From Stellar Select Limited

    Job Title: Customer Service Agent Location: London, Kings Cross Salary: £22,000 - £25,000 depending on experience Benefits: 25 days holiday Pension Discretionary bonus Employee share... options Regular social events Fortnightly lunches, weekly yoga, weekly socials and monthly themed socials funded by business About the Role The Customer Service Agent will be responsible for customer service support and exception handling being a focal point for customers and delivering exceptional service whilst living company values and speaking a language customer will understand. Responsibilities and Experience required for the role of Customer Service Agent To field inbound communications from customers - either over voice, chat or social media - to action their requests, resolve... See more

  3. Customer Service Executive

    South East London, London | 12.0700 | From TRI Consulting

    A globally recognised luxury online retailer based in South London is currently looking for a number of Customer Service Executives on a temporary basis for about 4 months from October to February... next year Key responsibilities are as follows Ensure outbound orders and customer returns are processed accurately and within the agreed SLAs Ensure exemplary levels of customer service are displayed at all times Take responsibility to improve product knowledge and advise customers on purchases Take every opportunity to up-sell and accessorize outfits Increase sales by being aware of current ... to meet customer demands Anticipate, identify and resolve problems that could delay the release or movement of shipments Utilize internal email management software to ensure correct categorization... See more

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  5. Customer Service Advisor

    Ruislip, Middlesex | 20000 | From Burton Bolton & Rose Recruitment Services Limited

    Customer Service Advisor Ruislip, Middlesex £20,000 + Pension This expanding local organisation are currently seeking a confident and ambitious Customer Service Advisor to join their highly... professional sales team and take responsibility for a wide range of administrative tasks. Some of your duties will include: - Providing all-round administrative and customer service support in a busy Sales Department - Liaising with clients over the telephone to establish their requirements and recommend suitable products - Taking orders from customers and ensuring stock is available to meet order requirements - Inputting customer orders on computer system and co-ordinating delivery schedules - Checking with clients after the delivery of orders to ensure they are happy with the service... See more

  6. Customer Service Advisor

    Wembley, Middlesex | 24000 | From Burton Bolton & Rose Recruitment Services Limited

    Customer Service Advisor Wembley, Middlesex £24,000 + Pension This expanding local organisation are currently seeking a confident and ambitious Customer Service Advisor to join their highly... professional sales team and take responsibility for a wide range of administrative tasks. Some of your duties will include: - Providing all-round administrative and customer service support in a busy Sales Department - Liaising with clients over the telephone to establish their requirements and recommend suitable products - Taking orders from customers and ensuring stock is available to meet order requirements - Inputting customer orders on computer system and co-ordinating delivery schedules - Checking with clients after delivery of orders to ensure they are happy with service provided... See more

  7. Customer Service Executive

    Borehamwood, Hertfordshire | 20000 - 21000 | From GREAT PEOPLE LIMITED

    My growing client is looking for 8 Customer Service Executives to join a newly formed department The main purpose of this role will be to provide information and advice to new customers Key... responsibilities Provide a first class experience to all partners via telephone Ensure all details are correct for all accounts before go live Relationship build and engage at a high level Resolve any potential service issues that may slow down the onboarding process Ensure our customer's are satisfied before switch on Required skills and experience A track record of building solid customer relationships The ability to work to agreed outcomes Excellent listening and communication skills The motivation to go above-and-beyond A resilient, can do approach Can positively and professionally... See more

  8. Customer Relations Manager

    Loughton, Essex | 30000 | From Connect Staffing Limited

    Our client is a growing healthcare organisation with luxury care homes in Essex and East Sussex, and a new luxury care home opening in Eastbourne in May 2018. We are currently looking for an... the marketing of the home, managing the end to end enquiries and developing successful relationships with customers, and also important local area contacts, a key aspect of the role will be to lead on local networking and developing relationships that create community involvement that will benefit the residents. Experience, knowledge and skills: Minimum of two years Sales Marketing Business to Customer Proven track record in Customer Relations Sales experience in the healthcare sector Strong leadership and management skills Excellent written, non-verbal and verbal communication skills Knowledge of care... See more

  9. Customer Service Assistant

    Wembley, Middlesex | 26000 | From Burton Bolton & Rose Recruitment Services Limited

    Customer Service Assistant Wembley, Middlesex £26,000 + Pension Are you a hardworking and ambitious Customer Service Assistant? This could be the perfect role for you! You will be joining... successful local Company who are currently expanding. Some of your duties will include: - Providing all round administrative and customer service support in a busy Sales Department - Assisting with the day to day management of client sales orders and processing deliveries - Maintaining good relations with existing clients to gain repeat business and build strong relationships - Responding to incoming telephone calls, email requests etc. and sending out sales and marketing material - Approaching potential clients with the aim of winning new business opportunities and sales orders... See more

  10. Customer Service Representative

    Beckenham, Kent | | From Link Asset Services

    Company Description We are part of Link Group, a leading global provider of financial administration solutions. As one of Europe’s leading asset servicing platforms, Link Asset Services... training will be provided. You will need to demonstrate excellent customer service skills and a positive and flexible attitude. After the successful completion of your appraisal you will be enrolled ... communication skills and a passion for great customer service. Use appropriate methods to lead the conversation, identify and meet caller’s needs whilst keeping call duration within the set targets ... Identify opportunities for process improvements that positively impact the customer’s experience Support and assist other teams / projects during busy periods, holidays and absence Be responsible for your... See more

  11. Customer Service Advisor - No Sales

    Colindale, London | 19500 - 24375 | From AS Resourcing

    My client - the UK’s only fully integrated provider of home phone, mobile, broadband, gas and electricity services are currently recruiting for a number of Customer Service Advisor’s to join their... team. The role will involve taking calls from customers and dealing with any queries they may have relating to their utilities. What you will actually do: Deliver excellent customer service with a personal touch Respond to customer enquiries relating to - billing, meter readings, payment plans, adding services, removing services, upgrades etc Provide first class customer service at all times Dealing with customer complaints Resolve all issues in a professional manner What you will need: Customer service experience Both a 'can do' attitude and 'customer first' approach The ability to take... See more

  12. German Speaking Customer Service Advisor

    London, South East England | 23000 - 25000 | From CCR Recruitment & Selection

    GERMAN SPEAKING - CUSTOMER SERVICE ADVISOR - AVAILABLE IMMEDIATELY SALARY: £23,000 - Plus EXCELLENT Benefits package and Monthly bonus based on KPI's LOCATION: London The Customer representative... will deal with customers remotely using all the means, systems and procedures put at their disposal in order to find the best possible solution for their customers. They manage incoming and outgoing contacts: phone calls, emails, letters, chat, instant messaging, social media and ensure full customer satisfaction at all times. Fluency of German language used with the customer, both spoken and written is a MUST CUSTOMER CARE & METHODS Active listening to customers in order to service their needs, through a thorough discovery of the customer requirements Empathy with customer & colleagues... See more

  13. Customer Service Advisor (German Speaking

    Central London, London | 23000 | From CCR Recruitment & Selection

    Customer Service Advisor (German Speaking) Salary £243,000 with great benefits Location - Central London A new and exciting opportunity to join a niche luxury brand, with a fantastic working... culture, ambitious and rapid growth plans, delivering excellence in design to its customers. My client is seeking a dynamic and experienced multilingual customer service supervisor who can work as an essential part of the customer service team, focused on delivering the highest quality customer support, helping to increased sales growth across a global account base. The ideal candidate should have at least 4+ years’ experience within customer service, ideally B2B and customer account management. It is essential to be a great communicator in German as well as English speaking. Furthermore... See more

  14. Beauty Customer Service Executive

    Central London, London | 13.0400 | From TRI Consulting

    An exciting opportunity has arisen with a fast growing online beauty company who are currently looking for a number of Beauty Customer Service Executives on a temporary basis for about 3 months. Key... responsibilities are as follows To assist customers with any issues regarding tracking their orders or their returns via email Communicate promptly any information to customers about their orders by email To help customers to register on the site and/or to process their orders Deal with complaints and escalation process where necessary. To handle difficult customers with professionalism, dealing with late returns, bad reactions and faulty goods Liaise with warehouse over issues raised by customers with regard to either orders or returns To assist Finance Department with customers on security... See more

  15. German speaking Customer Support Agent

    London, South East England | 23000 | From Kerr Recruitment Ltd

    German speaking Customer Support Agent £23K per annum + Monthly Bonus + Benefits Permanent Full-time Central London We have an exciting opportunity available with a global e-commerce company. Join... friendly, passionate, multi-cultural team as a Customer Support Agent with mother tongue level in German. The ideal candidate will be able to provide high quality customer service to customers and support to the customer service team. No sales involved. No sales involved. Main responsibilities: Efficiently and effectively handle queries from customers over the phone, via emails and on social Media. Liaise with other areas of the company as well as any relevant third parties through appropriate channels. Identify and assist to resolve issues arising from customer contact. Achieve daily... See more

  16. Inbound Customer Service Agent

    South East London, London | 19000 - 21000 | From CCR Recruitment & Selection

    Inbound Customer Service Agent (Immediate Starter required) £19,000 - £21,000 ROLE PURPOSE: My clients business thrives on relationships and trust and customer services representatives are at..., providing expert service for all queries relating to their account and their transactions. You will ensure queries are resolved efficiently and that customers have a positive experience in all interaction with us becoming advocates of the business. Responsibilities: You will be: The first point of contact for all customer queries through our various support channels, resolving them by using your ... various business areas Ensuring all customer communications are logged appropriately and referred to other business units where required Taking personal ownership over the customer experience... See more

  17. Customer Service Sales Assistant

    Wembley Central, Middlesex | 17500 - 26500 | From Uproar Vision

    Customer Service Sales Assistant: Immediate Start Opening based in Watford (Nearest stations: Watford Junction, Watford High Str, Watford). Training available, full time role A brand new role has... arisen here at Uproar Vision Watford due to an immediate demand from our clients! We’re currently looking to fill in 5+ openings URGENTLY for Customer Service Sales Assistant , with full training provided. We need brilliant people going above and beyond expectations to help get new customers for different brands. The Customer Service Sales Assistant role is suitable for an ambitious and outgoing individual with the desire to learn. Our environment is fun, fast and social. We develop and build relationships between brands and their customer. We meet the end consumer face to face at... See more

  18. Customer Service Team Leader

    Leavesden, Hertfordshire | 23000 - 26000 | From Rise Recruitment Ltd

    Job Description Due to continued success and growth, our client are looking for talented Team Leaders to manage a team based in our clients Contact Centre in Watford. Your team will be responsible... for managing a team whose objective is to respond to customer queries. They do this over a series of channels - email, live chat or social media. As a team, they’re energetic and embrace change. In ... they take ownership and use their judgement to make real time decisions and changes that are in line with the business objectives and priorities Ensuring customers queries are answered with the aim of a first time resolution and are responded to within our agreed response time To ensure the best Customer Care experience is given to all customers To achieve KPI’s whilst maintaining excellent quality... See more

  19. German speaking Customer Support Agent

    London, South East England | 23000 | From Kerr Recruitment Ltd

    German speaking Customer Support Agent Starting Basic £23K per annum + Monthly Bonus + Benefits Permanent Full-time Central London Are you friendly and ready to start your career with one... trendiest e-commerce and retail company? We have an exciting opportunity available now! Join a friendly, passionate, multi-cultural team as a Customer Support Agent with mother tongue level in German working Monday to Friday . Main responsibilities: Efficiently and effectively handle queries from customers over the phone, via emails and on social Media. Achieve individual targets ... resolve issues arising from customer contact. Assist in providing initial training to new customer support agents as and when required Help Customer Support Supervisor and Team Leader to evaluate root... See more

  20. Customer Insight Analyst

    London, South East England | 30000 - 40000 | From Harnham

    Insight Analyst London Media Up to £40,000 + Benefits A major award winning media brand located in the heart of London are looking for an experienced Customer Analyst to join their analytics... department. In this role you will be responsible for analysis customer trends and behaviours using SQL, Excel, Tableau and R, which you will then deliver and provide recommendations to internal and external stakeholders. Duties and Responsibilities - Insight Analyst Provide data driven insights to senior stakeholders Design, plan and execute the targeting of customers through the company's ... analytical skills in using SQL or Excel to manipulate, segment and analyse customer data Ability to use Microsoft Office products - especially Excel and Powerpoint Experience in development... See more