ABOUT THE ROLE
As a Customer Experience Manager at Barchester, you'll redefine how we put our customers first so that each and every one can benefit from our high-quality, person-centred service... deliver. Day-to-day, you could be identifying areas for improvement with our Director of Customer Experience and Marketing, working closely with Operations, the dementia team, the regulation team, or ... wins and long-term propositions, work within an agreed budget and understand their commercial impacts. Above all, as a Customer Experience Manager, you'll be committed to delivering and embedding first-class initiatives that truly make a difference to our customers.
Although this is an office-based role, you will be expected to travel and spend significant time helping priority homes along with... See more