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Customer Services jobs in London

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  1. Customer Service Team Leader

    London | £18000 - £24000 per annum | From RECRUITMENT GENIUS

    This is an exciting opportunity to progress your career by joining an award-winning online software company, operating in the charity sector. This innovative and rapidly growing company is... looking for an experienced and motivated Customer Service Team Leader, to become part of their successful team. As a Customer Service Team Leader you will be working on the telephone, within ... the customer service experience, allowing you to make your mark and progress your career within the company. Roles and Responsibilities: - Ensuring overall customer satisfaction - Replying to ... - Obtaining customer feedback and reviews - Office administrative tasks Requirements: - Previous customer service experience (ideally within an online business or within a technical support...

  2. Customer Services Manager - London

    London | £37,000 - £40,000 per annum | From BCT Resourcing

    Customer Services Manager London £37k - £40k + excellent benefits Our client, an innovative and dynamic FMCG/Retail business, is looking to recruit a fast paced and commercially astute Customer... Services Manager to join their growing team based in Central London. You will be responsible and accountable for a team of Customer Service Executives to provide exceptional service to International Retail and Wholesale Customers. Key Responsibilities: * Leading a team of Customer Service Executives, providing clear objectives and management of performance * Developing your team members ... delivering optimum customer service experience * Creating and maintaining documentation related to customer service procedures * Generate and review periodic reports on customers services KPIs...

  3. Customer Service Adviser

    Croydon | - £18k | From Floss Agency

    Overview Initially this role will be based on a 6 month full-time contract. Using your excellent telephone and written communications skills, you will be responding to inbound customer service... of experience in the following areas: *Experience of working in a quality customer service environment *PC and internet literate *Excellent telephone manner *Good typing skills *Excellent literacy skills ... calls and emails from our customers within the travel, events and insurance industries. Hours Thirty-five hours per week. 9am to 5pm, Monday to Friday. Main Duties *Full training will ... customer emails/letters within agreed timeframes in a professional manner following agreed procedures *Ensure that non-standard responses are checked by the Team Leader/Department Manager prior to being...

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  5. Customer Services Account Manager

    North London | Up To £21,500 DOE | From Wilmington

    Customer Services - Account Manager Location: London, N1 7JQ Salary: Up To £21,500 DOE Contract: Full time, Permanent About the company: Bond Solon specialises in providing legal training... feedback forms within deadlines * Provide cover for other staff members when necessary Skills and Experience Required: * Excellent communication and customer service skills * High level of accuracy ... system in the UK and worldwide. Main Purpose of Role: To assist in the administration of the Company's training events and to maintain the quality of Bond Solon's service to clients...

  6. Customer Service

    City | £9.00 - £14.00 per hour | From Hays

    12 WEEK TEMP TO PERM CUSTOMER SERVICE ROLE BASED IN LONDON Your new company You will be joining a well established fast growing technology company Your new role You will be... responsible for all customer service duties dealing with all inbound telephone calls, emails which will vary from handling complaints, lost property, bookings, cancellations and general enquiries. You will be expected to resolve between 80 - 100 queries a day and will be the first point of contact for all enquiries. What you'll need to succeed In order to succeed you must have customer service experience, clear communication skills, strong written and verbal English, proficient in MS Word, Excel and PowerPoint, you must be a quick learner, reliable and have a positive 'can-do...

  7. English Customer Service Representative (Temporary

    London | £8.50 - £9.5 per hour | From ABL RECRUITMENT

    Title: English Customer Service Representative Location: West London Sector: Customer Service/Call Centre Contract: Temporary (Potentially leading to permanent) Start date: ASAP Pay rate.... They market their products globally through their international websites. They are currently looking for English Speakers to join their customer service team. This is an opportunity for you to join a dynamic team sitting within multinational office, where you will be able to learn and develop you customer service skills within the online Fashion sector. Responsibilities *Being the first point of contact for the clients on the Help Desk department. *Providing excellent customer service (including inbound telephone and email). *Helping customers with order/delivery inquiries, and taking...

  8. Front Desk / Customer Service Advisor

    London | £8.00 - £10 per hour | From RECRUITMENT GENIUS

    A Customer Service Advisor is required to join a professional car & van rental company operating throughout the South East. They currently have 11 branches running over 1,300 vehicles. This is... great opportunity to join a growing company. They require a full-time Customer Service advisor to work at their London branch in Wimbledon. What will you be doing? - Providing accurate and prompt responses for customer needs and requests. - Providing vehicle demonstrations to customers prior to them renting the vehicle (training will be provided). - Taking bookings over the phone, face to face and via email. - Checking vehicles back in on their booking system. - Checking customer licence details and ID securely. What will they expect from you? - Excellent customer service skills...

  9. Customer Service, Fashion Footwear, German

    London | - £29k-£30k | From ABL RECRUITMENT

    Superb opportunity to join one of the world's leading fashion brands who have recently acquired a highly successful Footwear brand. They are centralising their European Customer Service teams in... London. You will be in charge of all of their German customers and suppliers. Duties include: *Provide support to the Customer Service Manager being responsible for the accurate and timely ... both internally & externally to ensure customer service levels achieve a standard of excellence. *Attend monthly sales meetings; *Assist and deputise for International Territory Manager with any customer accounts and analysis when required; *Attend trade shows as required (some weekend work will be required); *Send barcodes & information sheets where applicable; *Organise all sample requests...

  10. Customer Service, Fashion Footwear, French

    London | £29000 - £30000 per annum + pension, healthcare | From ABL RECRUITMENT

    Superb opportunity to join one of the world's leading fashion brands who have recently acquired a highly successful Footwear brand. They are centralising their European Customer Service teams in... London. You will be in charge of all of their French customers and suppliers. Duties include: *Provide support to the Customer Service Manager being responsible for the accurate and timely ... both internally & externally to ensure customer service levels achieve a standard of excellence. *Attend monthly sales meetings; *Assist and deputise for International Territory Manager with any customer accounts and analysis when required; *Attend trade shows as required (some weekend work will be required); *Send barcodes & information sheets where applicable; *Organise all sample requests...

  11. Customer Service, Fashion Footwear, Spanish

    London | - £29k-£30k | From ABL RECRUITMENT

    Superb opportunity to join one of the world's leading fashion brands who have recently acquired a highly successful Footwear brand. Duties include: Superb opportunity to join one of the... world's leading fashion brands who have recently acquired a highly successful Footwear brand. They are centralising their European Customer Service teams in London. You will be in charge of all of their Spanish customers and suppliers. Duties include: * Provide support to the Customer Service Manager being responsible for the accurate and timely processing and delivering of all orders ... customer service levels achieve a standard of excellence. * Attend monthly sales meetings; * Assist and deputise for International Territory Manager with any customer accounts and analysis when...

  12. Dutch Customer Service Specialists

    Hounslow | £25000 per annum | From Randstad Sales

    Are you a Dutch speaker? Do you pride yourself of delivering excellent customer service? Are you somebody who wants to help and support others? Do you enjoy working within a busy and vibrant... atmosphere? If so, read on! Our client is global leading Insurer, based in Chiswick West London. They are recruiting for Dutch speaking Customer Service Specialists to join their growing team. As a Customer Service Agent you will: * Give advice for potential claims and answering customers queries by phone and email * Keep records of customer queries and resolutions * Provide excellent customer service * Investigate claims, problem solve, find solutions * Work shifts: rolling 5 days out of 7, incl. Saturdays (8am-5pm) when rostered, 8 hrs per day shift patterns between 7am and 8pm...

  13. Customer Service Advisor

    London | £22,441.65 per annum | From networx

    Customer Service Advisor London Salary : 22,441.65 35 Hours per week 12 Month Fixed Term Contract Our client is currently seeking a Customer Service Advisor to deliver a front line... customer service via all media, including telephone, web, email and white mail, ensuring a high quality information and advice service is provided leading to positive outcomes for residents and the business. In this key role you will act as a first point of contact for customers, providing a responsive service in order to generate measurable customer satisfaction and to continually improve service levels. You will also handle all enquiries, referring specialist and complex enquiries to relevant teams in accordance with their appropriate procedures. Further to this you will meet or...

  14. Customer Services - Account Manager

    East London | £21,500 DOE | From Wilmington

    Customer Services - Account Manager Location : London, N1 7JQ Salary : Up To £21,500 DOE Contract : Full time, Permanent About the company:   Bond Solon specialises in providing legal... forms within deadlines • Provide cover for other staff members when necessary Skills and Experience Required: • Excellent communication and customer service skills • High level of accuracy ... system in the UK and worldwide.   Main Purpose of Role: To assist in the administration of the Company's training events and to maintain the quality of Bond Solon's service to clients...

  15. French Speaking Customer Service Supervisor

    London | - £30k | From Language Matters Recruitment Consultants Ltd.

    A multinational fashion company is currently looking for a French speaking Customer Service Supervisor to lead a small multilingual Customer Service team. The experienced Customer Service Team... team atmosphere and exceed set targets. Previous work experience in a busy customer service environment with the ability to motivate team members is required. Moreover, the French Speaking Customer Service Supervisor will bring great leadership skills and a "can do attitude" and must have an interest in fashion or have worked in the fashion industry previously. The French Speaking Customer Service Manager should have solid and successful customer service experience, managing a team of Customer Service Advisors. Leadership skills with entrepreneurial spirit are highly desired. This is an...

  16. Customer Service Representative

    West London, London | 19000.0000 | From Pertemps

    My client is are large, globally known technical support company who are seeking Customer Service Advisors to join their fun, friendly and team. This is a non-sales job role, Your duties will... involve dealing with existing Customers offering outstanding customer service on an inbound basis, dealing with mobile phone insurance enquiries. You will have to establish rapport with the customer ... of customer service will be provided. Duties will include: - Dealing with inbound calls - Providing excellent customer service - Maintain a positive attitude at all times - Accurate data entry Ideal candidate will be required to have: - Excellent customer service experience - Previous experience in a customer service role - Happy to work in a target based environment - Someone...

  17. Customer Service representative - French speaking

    London | £26000 - £28000 per annum | From Language Matters Recruitment Consultants Ltd.

    Our client, a well-known name in the fashion industry, is looking for a Customer Service representative with fluent French. You will be responsible for all sales support services, tracking... shipments, maintenance of clients and handling of all information and enquiries. The French speaking Customer Service representative will be responsible for arranging and managing deliveries to wholesale customers, keeping key accounts up to date on any outstanding orders. The Customer Service representative with fluency in French will be able to deal with high volume orders and work in a fast paced environment. Profile * Perfect fluency in written and spoken English and French * Solid experience providing customer support services, helpdesk or technical support essentially in...

  18. Customer Service Advisor

    Chiswick, London | 19000.0000 | From Pertemps

    Customer Service Advisor Permanent Chiswick Monday – Sundays -SHIFT WORK – 40 hours per week £19,000 + £500 bonus per month commision Benefits: Training provided, working for a fun... Service Advisors to join their fun, friendly and team. This is a non-sales job role, Your duties will involve dealing with existing Customers offering outstanding customer service on an inbound basis ... support in the call centre environment, you will be dealing with inbound calls where the highest level of customer service will be provided. Duties • Dealing with inbound calls • Providing excellent customer service • Maintain a positive attitude at all times • Accurate data entry Ideal candidate • Excellent customer service experience • Previous experience in a customer service role...

  19. Customer Service Coordinator

    Dartford, Kent | 18000.0000 | From Huntress

    Customer Service Coordinator Our client is looking to recruit Customer Service Coordinator to join their bright and friendly team. As a Customer Service Coordinator you will deliver exceptional... and inspiring customer service to their customers. The role: Answering inbound calls Dealing with general enquiries / queries via phone and email Dealing with customer complaints General administration duties The successful applicant will be self-motivated, organised, calm and a confident and clear communicator. Previous customer service experience is essential however we are willing to consider candidates from a retail background. We are looking for candidates who are available to work between the hours of 8.00 am and 8.00 pm Monday - Sunday on a rota basis (37.5 hours per week...

  20. Customer Service Coordinator

    Other | | From Randstad Sourceright

    Customer Service Co-Ordinator Feltham, UK An exciting new opportunity has arisen to join a Customer Service team working for a global, award winning Pharmaceutical business based in... function is to keep customers happy whilst adhering to the guidelines of the UK Supply Chain. Who you are: Customer service knowledge & experience Accuracy and attention to detail Good ... Feltham, Greater London. Key Accountabilities: Reporting to the integrated Supply Chain Manager (UK): You will process the differing order types for a range of identified customers ... communicate to your relevant accounts on a weekly basis to ensure key weekly reports and issues are discussed and understood. You will ensure that the customer accounts are as clear as possible by...

  21. Customer Service Advisor

    Stanmore, Middlesex | 18000.0000 | From my1styears

    My 1st Years is the UK's NO.1 baby and children's personalisation brand, growing +100% Year on Year! We are recruiting a number of Customer Service Advisors to continue to deliver the highest level... of Customer Service standards from our London, Stanmore office. You will be required to work Mon-Fri with the occasional weekend ad hoc. Your role will be provide the first point of contact for ... and want to work for a business that prides itself on delivering exceptionally high quality products, then we want to hear from you! Job Description and Personal Specification Role : Customer Services Advisor Location : Stanmore, North London Reports to : Head of Customer Services Job Purpose To provide every customer with a shopping and service experience that is second to none. As the first point...