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Customer Services jobs in London

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  1. Customer Services Officer

    Watford | £19141 - £20204 per annum + 5% bonus | From Canon (UK) Ltd

    This caried customer service role, where you will be taking inbound calls, responding to emails and letters from Canon's customers. Training willl be given on Canon's processes, but you will work in... a friendly team, have some fun and want to give an excellent customer service that Canon is known for. Be part of our team right now, the role is waiting for you! Apply now! Working in Canon's Camera Repair Centre, you will be providing a high level of customer service that meets and on occasions goes beyond customer expectations. You will be given training on how to handle customer queries ... further training to develop your skills in this role through the support and guidance of your Team Leader and Manager. What We Ask: You are likely to have a previous background in customer service where... See more

  2. Customer Support Executive - Customer Service - £23k

    London | Up to £23000 per annum | From RECRUITMENT GENIUS

    Company Background: This well established, multi-award winning company is seeking a talented and enthusiastic customer support executive to join their growing team based in Putney, South West... Peter Jones was so impressed by this business that he awarded its founder the title of BT Entrepreneur of the year. Duties and Responsibilities - Helping existing customers via email and phone. Inbound calls only, no cold calling. - Ensuring the customer support KPI's are met - Replying to emails and answering phone calls in a polite and friendly manner - Various ad-hoc duties Who are they ... foundations built up over 9 years with millions of customers - so it won't feel like you're taking a risk. - The founder and senior team are still hugely involved - you'll get to learn from them first... See more

  3. Customer Service Consultant

    Watford | From £20,000 to £21,000 per annum | From Semta

    Customer Experience Consultant Based in Watford Salary £20,000- £21,000 DOE SEMTA is embarking on an exciting whole organisation transformation – could you be a key part of our... service function. A proven track record of delivering customer service excellence. Proven experience of resolving customer issues over the telephone. The ability to get up to speed with ... future? Are you passionate to deliver for our customers, have respect for working across teams to improve the business, valuing and developing everyone and an enthusiasm for change? Led by ... to the Customer Experience Team Leader, this role is responsible for delivering, resolving, monitoring and administering customer enquiries to ensure a first class customer experience. As... See more

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  5. Customer Service Representative

    London | £23,000 per annum + good benefits | From Latcom

     Customer Service Representative required to work near St. Paul in London. The Customer Service Representative Role is a vital function of the CS team. The successful applicant would be... expected to proactively work with different departments and individuals including sales people, supply chain, couriers and suppliers. Typical duties will include: Dealing with Customer Queries until completion Liaising with Sales and Supply Chain to resolve problems Requesting RMAs with Suppliers / Negotiating with Suppliers to return products Communicating with couriers to ensure deliveries/collections are made Professional Communication Problem Solving Working to meet required SLA Skills required: Proven Customer Service skill. Excellent ability to multitask Strong... See more

  6. Customer Service Advisor

    London | Up to £12480 per annum + See Job Spec | From CitySprint

    We have a fantastic opportunity for two Customer Service Advisors to join our team in Bermondsey on a part-time permanent basis. The role will cover 3 days a week for 8 hours a day. Dealing... with the customer, whilst managing their expectations and resolving any issues they face. Due to the nature of the role, we really do need you to already have Customer Service experience, ideally via ... . Overall Purpose of Role: To ensure Customer enquiries are handled professionally, by following Transworld processes To provide excellent Customer service at all times to Transworld Customers ... outlining performance Ensure the quality of information available to Customers through the web-based booking system is of a high standard and accurate Customer Service Advisor | Call Handling... See more

  7. Customer Service Advisor

    Mitcham | | From Jewson

    Customer Service Advisor - Jewson Builders' Merchants - Mitcham, Surrey Jewson are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' four years running! (2016-2019) Our... ambitious Jewson Mitcham team are looking for an experienced Customer Service Advisor who prides themselves on delivering first class service and who can really make a difference. In this ... the UK's leading supplier of building materials and sustainable timber, Jewson always aim to provide a friendly customer service and expert advice. So whether you're from a retail or trade background, if you have the drive and motivation to influence a team, then we may have the opportunity for you! As a Customer Service Advisor with Jewson, you will: Build relationships with customers, both... See more

  8. Customer Service Advisor

    Orpington | | From Jewson

    Customer Service Advisor - Jewson Builders' Merchants Competitive Salary - Based in Orpington, Bromley Jewson are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' four... years running! (2016-2019) Our ambitious Jewson Orpington team are looking for an enthusiastic and dedicated Customer Service Advisor who prides themselves on delivering first class service ... the UK's leading supplier of building materials and sustainable timber, Jewson always aim to provide a friendly customer service and expert advice. So whether you're from a retail or trade background, if you have the drive and motivation to influence a team, then we may have the opportunity for you! As a Customer Service Advisor with Jewson, you will: Build relationships with customers, both face... See more

  9. Customer Service Representative

    London | From £11 to £12 per hour | From ROC Retail

    • Customer Service Representative  • £11-£12ph • Monday-Friday, 09:00-17:30 • North West London • Experience with Zendesk is a huge bonus • Start Date – ASAP • Temp-Perm... fancy-dress retailer and costume hire company who work with the Theatre, Blockbuster Films and Television, is looking for a Customer Service Representative to join their friendly team. Customer Service  Representative  Job Purpose: • To answer all customer enquiries and assist the customer with any issues and give them excellent customer service. Customer Service Representative Key ... orders • Communicate customer feedback to the management team • Assist with Marketing and Merchandising administration when required Customer Service Representative Experience & Competencies... See more

  10. Customer Services Executive

    Barnet | From £22,000 to £26,000 per annum | From Nanotek Ltd.

    Candidate Criteria: * Technical Sales Engineer * IT/Telecoms * Networking * RF/Wireless experience * Technical Support * Customer Service * Networks * Networking Duties... products and services. Advising customers of new products, upgrading existing equipment and pagers, plus renewing licenses and maintenance support. Make courtesy calls to existing customer to audit ... Taking inbound customer calls when required ensuring all are concluded satisfactorily. Escalating calls to 1 st and 2 nd Line Support and Technical department where appropriate Providing Troubleshooting Support to customers on our products where required. Send out quotes to customers and chasing purchase orders. Arrange equipment from customers for inspection... See more

  11. Customer Service Representative

    London | £9.71 per hour | From Pertemps London

    British clothing retailer is seeking experienced Customer Service Representatives to support at their busy contact centre based by London Bridge. These are a temporary to permanent positions to... start ASAP and will pay £9.71 per hour. The roles will involve working on a shift rota basis between 9am and 11pm and will include some weekends. The Customer Service Representatives will represent the brand, providing customers with a consistent and effortless experience that inspires their confidence and trust. The main duties of the of the Customer Service Representative will include ... issues Working towards set KPIs and upselling products The ideal Customer Service Representatives will have the following knowledge, skills and experience: Excellent communication skills, both verbal... See more

  12. Customer Services Executive

    Watford | From £22,000 to £26,000 per annum | From Nanotek Ltd.

    Candidate Criteria: * Customer Services * Technical.Customer Service. * Technical Sales Engineer * IT/Telecoms * Networking * RF/Wireless experience * Technical Support * Customer... Service * Networks * Networking Duties: Taking inbound customer calls when required ensuring all are concluded satisfactorily. Escalating calls to 1 st and 2 nd Line Support and Technical department where appropriate Providing Troubleshooting Support to customers on our products where required. Send out quotes to customers and chasing purchase orders ... departments. Make outbound customer calls to up-sell products and services. Advising customers of new products, upgrading existing equipment and pagers, plus renewing licenses and maintenance support... See more

  13. Customer Service Advisor

    London | £20000 per annum | From Pertemps London

    Do you have a passion for Fashion? Are you a customer focused individual? Do you have a great telephone manner? Do you want to work for a company where there is a scope for development? If so then I... centre role) Must be very confident over the phone (must be able to handle complaints via phone, email and chat) Position: Customer Service Advisor (6 Month Fix Term Contract then possible ... with Head Office Departments, suppliers and customers and follow through customer queries to completion. General Accountabilities • To ensure that customer service standards are exceptional at all times. • Provide professional after sales service. • To build and maintain strong customer relationships and encourage customer loyalty. • To ensure that you have current season product... See more

  14. Customer Service Executive

    Rickmansworth | From £18,000 to £20,000 per annum | From Better Prospects

    A fantastic opportunity for a Customer Service Account Executive has arisen for a busy and growing company in Rickmansworth. The ideal candidate will have gained experience dealing with... Customer/Client Accounts or a Sales background. Key Responsibilities: - The successful Customer Service Account Executive will be liaising with new and existing clients to build new business or maintain relationships to retain existing business through inbound and outbound calls to clients. - The successful candidate must be able to maintain the customer database and use efficiently ensuring all targeted quotes are followed up in a timely manner - The successful Customer Service Account Executive must have previous experience liaising with clients and customers confidently to provide... See more

  15. Customer Service Advisor

    Brentford | Competitive | From Aggregate Industries

    Customer Service Advisor (Ref: 9536) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your... application can be reviewed. In this Customer Service Representative role, you’ll be our primary point for incoming telephone orders, portraying an excellent company image to customers ... Administration Manager this role delivers professional, customer service for Aggregates within the Regional Customer Centre to agreed KPIs and SLAs.  Your other key deliverables as a Customer Service Advisor will include: Portraying an excellent company image to customers encouraging repeat business  Act as a focal point for customers for the provision of a wide range... See more

  16. Customer Service Assistant

    Chislehurst | £8.73 - 8.73 per hour | From The Southern Cooperative

    We’re proud to serve local communities in towns and villages across the south of England. We know that our customers rely on us for our convenient locations and great product range but even... more important is the customer service we provide, and that’s where you come in. We’re looking for Customer Service Assistants to join our team. It comes as no surprise that in retail, no two days are the same but you can expect to be involved in: Assisting our customers and helping them with any questions Merchandising stock ensuring great availability for our customers Working on the checkout Assisting with stock control and replenishment Helping keep the store clean, tidy and safe Maintaining a high standard of customer service at all times What we need from... See more

  17. Customer Service Advisor

    Sidcup | £2,100 per annum | From Braundton Consulting

    Contract Type Permanent Business Area Customer Service Contact Centre The Role:  Title: Customer Service Advisor - Customer Services Centre Contract type: Permanent, Full Time, 35 hours per week... Date:  10th  February 2020 Role Profile - Customer Service Advisor. docx The Customer Service Centre: Our customers are the most important part of our business and as a member of the customer service centre, it is vital that you have the passion as a customer service professional to deliver excellence every time. We are growing as a company and the Customer Service Centre receive circa 3000 ... /procedures are adhered to ·  Effective time management to meet call and quality metrics including service level  KPIs , achieving 90% customer satisfaction scores ·  Keeping knowledge up to date to... See more

  18. Customer Service Executive

    Edgware | | From Nouvo Recruitment

    Customer Service Executive Our client are a leader in their market and due to the amazing year they have had, they are looking for a number of Customer Service Executives to support their... customers This company are known for the offer of career development, training and amazing benefits package The Role; To work in a warm and friendly environment Answer and handle calls Respond to customer emails Resolving queries were possible and or passing to other senior members of the team Skills; A minimum of 6 months customer service/call centre experience is essential for this position Confident and professional telephone manner Excellent communication skills both written and verbal Computer Literate  Due to a very high number... See more

  19. Customer Service Advisor

    Sidcup | | From Braundton Consulting

    Closing date for completed applications: 17th November 2019 Telephone Interviews will be held on: 26th and 27th November 2019 Assessment Centre will be held on: 3rd or 4th December 2019 Start... Date: 13th January 2019 Our clients customers are the most important part of our business and as a member of the customer service centre, it is vital that you have the passion as a customer service professional to deliver excellence every time. We are growing as a company and the Customer Service Centre receive circa 3000 inbound calls per day. We're looking for someone who can demonstrate ... call and quality metrics including service level KPIs, achieving 90% customer satisfaction scores · Keeping knowledge up to date to equip you to handle a variety of inbound/outbound calls. Skills... See more

  20. Danish Customer Service

    Watford | From £24,500 to £26,000 per annum | From Prestige Appointments

    Customer Service – Danish, Watford, £24,500 + Outstanding Benefits! Do you want to work for a company who make a real difference to people’s lives? Do you want to work amongst a team who..., Customer Care, Customer Services, Customer Support Specialist, English, Danish, Commutable from the following locations: Watford, Hemel Hempstead, St. Albans, Edgware, Hatfield, Harrow ... an exciting new opportunity in a role where you can help to transform lives by offering product support and related information to their customers. As a Product Support Specialist, you will be ... the company. Key Responsibilities: · Offering safe and efficient product related information and assistance to customers. · Responsible for resolving technical support issues. · Dealing... See more

  21. Customer Service Executive

    Watford | From £25,000 to £26,000 per annum | From Prestige Appointments

    Customer Service – Medical, Watford, £25,400 + 4% bonus + Outstanding Benefits! Do you want to work for a company who make a real difference to people’s lives? Do you want to work.... · Excellent interpersonal skills. Keywords: Product Support Specialist, Customer Care, Customer Services, Customer Support Specialist, English Commutable from the following locations ... offering product support and related information to their customers. As a Product Support Specialist, you will be responsible for resolving technical support issues and following up on product ... information and assistance to customers. · Responsible for resolving technical support issues. · Dealing with customer enquiries. · Acting on training to ensure accurate and up to date... See more