My client - the UK’s only fully integrated provider of home phone, mobile, broadband, gas and electricity services are currently recruiting for a number of Customer Service Advisor’s to join their... team.
The role will involve taking calls from customers and dealing with any queries they may have relating to their utilities.
What you will actually do:
Deliver excellent customer service with a personal touch
Respond to customer enquiries relating to - billing, meter readings, payment plans, adding services, removing services, upgrades etc
Provide first class customer service at all times
Dealing with customer complaints
Resolve all issues in a professional manner
What you will need:
Customer service experience
Both a 'can do' attitude and 'customer first' approach
The ability to take... See more