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  1. IT Service Improvement Analyst - Six sigma green belt / ITIL

    Peterborough | £25000 - £28000 per annum + Benefits | From Global Technology Solutions Ltd

    IT Service Improvement Analyst / Continued Improvement Specialist We have a fantastic opportunity for an profession and experienced candidate to join a large IT Services organisation in... Peterborough. You will have proven experience working in IT Services, having dealt with continuous improvement and process improvement capacities. It would be advantageous for the applicant to hold lean six sigma green belt qualification, and practiced in working in this culture. This is a full time, permanent role. Working 9-5.30 Monday to Friday. As well as giving you an opportunity to join ... autonomously *Excellent communication skills *A strong understanding of the ITIL lifecycle and in particular continual service improvement *Highly motivated self-starter with ability to work with all... See more

  2. IT Service Manager ITIL

    Manchester, Lancashire | 40000.0000 - 50000.0000 | From hireful.

    IT Service Manager (ITIL) Are you looking for your next step in IT Service Management? We are looking for an experienced IT Service Manager to come in and deliver IT Service improvements in order... to ensure the smooth running of the Technology Services Department. You will focus heavily on the Supplier Management side, therefore previous experience of IT Supplier management is essential for this role. We want you to bring new ideas to the table around IT Service improvement and look at ways to improve through the means of Supplier management and other areas. We are looking for ... plus 5% Bonus and benefits What will you bring to the role: - A background in IT Team leadership, either as a manager or an interest in stepping into team management shoes. - Previous IT external... See more

  3. IT Service Manager/IT Service Delivery Manager - ITIL

    Greater Manchester, Lancashire | 50000.0000 - 60000.0000 | From Chassam Recruitment

    IT Services Manager, IT Service Desk Manager, IT Service Delivery Manager I am currently looking to recruit an IT Services Manager for a leading company based in Manchester. If you have solid IT... Service/IT Service Delivery experience and also have a techy background this could be a fantastic opportunity. This is an exciting position where you will be responsible for all aspects of end user services for the organisation globally. You will be the voice to management acting as the point of escalation for all end user services. You will be involved in user services elements such as the IT Service Desk, service design, customer contact strategy, review, creation and delivery of ITIL processes. The IT Services Manager should ideally have these skills: 5 or more years of leadership... See more

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  5. IT Service Manager (ITIL

    Manchester | | From hireful

    IT Service Manager (ITIL) Are you looking for your next step in IT Service Management? We are looking for an experienced IT Service Manager to come in and deliver IT Service improvements in order.... -         Previous IT external Supplier management -         ITIL environment experience, preferably with a qualification. -         Project management skills including budget management -         Incident ... to ensure the smooth running of the Technology Services Department. You will focus heavily on the Supplier Management side, therefore previous experience of IT Supplier management is essential for this role. We want you to bring new ideas to the table around IT Service improvement and look at ways to improve through the means of Supplier management and other areas. We are looking for... See more

  6. IT Technical Delivery Manager - PRINCE2, ITIL, Service Design

    Exeter, Devon | 180.0000 - 200.0000 | From REED

    IT Technical Delivery Manager - PRINCE2, ITIL, Service Design My client based on the outskirts of Exeter are looking to take on a Delivery Manager on a contract basis until the end of March... to, so please send any queries along with your CV via email and I will call through these responses accordingly. IT Technical Delivery Manager - PRINCE2, ITIL, Service Design ... / Experience - Experience of Leading & Delivering multiple complex IT projects simultaneously - PRINCE2 Foundation - Business Analysis skills - Excellent communication Desirable Skillset / Experience - PRINCE2 Practitioner - ITIL Foundation - Service Design skills If you meet the above requirements and would like to find out more about the opportunity, please apply with an up to date CV... See more

  7. IT Business Analyst (ITIL

    Lytham St. Annes, Lancashire | £40 - £46/hour | From JAM Recruitment Ltd

    A well respected engineering organisation is currently experiencing an ongoing period of growth and success. Due to an ever increasing workload, they are currently looking to recruit an IT focused... Business Analyst (ITIL) to join their dedicated team of technical professionals. The role is based in Warton, Lancashire and is for an initial 12 month duration. There is a rate of £46LTD Per Hour ... of business analyst experience preferably from a fast jet aircraft support background and conversant in ITIL. By Business Analyst we are looking for somebody who can work closely with SME's be able to work with them to understand the business needs they are looking for and then be able to converse with the IM&T (IT) Technical Specialists what the requirements are. Keen to have somebody who has... See more

  8. IT Service Improvement Analyst - Six sigma green belt / ITIL

    Peterborough, Cambridgeshire | 25000.0000 - 28000.0000 | From Global Technology Solutions Ltd

    IT Service Improvement Analyst / Continued Improvement Specialist We have a fantastic opportunity for an profession and experienced candidate to join a large IT Services organisation in... Peterborough. You will have proven experience working in IT Services, having dealt with continuous improvement and process improvement capacities. It would be advantageous for the applicant to hold lean six sigma green belt qualification, and practiced in working in this culture. This is a full time, permanent role. Working 9-5.30 Monday to Friday. As well as giving you an opportunity to join ... *Excellent communication skills *A strong understanding of the ITIL lifecycle and in particular continual service improvement *Highly motivated self-starter with ability to work with all hierarchical... See more

  9. Desktop Support Analyst - DV Clearance

    Wiltshire | | From Sandersoniss

    Desktop Support Analyst Location: Wiltshire Clearance: DV Rate: DOE Duration: Initial 6 months, likely to extend Please note you must hold valid DV Clearance for this role. Suitable... candidates will have the following experience: Strong and recent experience within an IT support environment Experience supporting Windows Server 2012 R2 and up Experience supporting virtualization software such as VMware Experience dealing with networking devices such as firewalls (Cisco ASA, Juniper SRX) and switches (Cisco) Experience in Backup solutions, such as Veeam. Experience of working within an ITIL framework, ideally with an ITIL Foundation certificate... See more

  10. Asset and Configuration Manager

    Barrow-In-Furness | £45000 - £55000 per annum | From Deerfoot I.T. Resources Limited

    Asset and Configuration Manager Global Technology Consulting £45k - £55k + Benefits package Barrow in Furness, Cumbria We have been asked by this global technology consulting... of Asset and Config Analysts, supporting all aspects of ITIL Asset Management. The candidate will also work closely with Change management functions alongside Business Service Managers, Service Desk ... experience *Time management and Communication Skills *Quality documentation and report writing ability. *Knowledge of best practice methodologies (ITIL, Deliver etc) Desirable *Knowledge of the use of ServiceNow *Experience of working with 3rd parties *ITIL v3 Foundation *Knowledge of the working practices and infrastructure within Data Centres, Operations Centres and Service Desks Role Overview... See more

  11. 2nd Line/Desktop Support Engineer - SC Cleared - Wiltshire

    Chippenham, Wiltshire | £22000 - £30000 per annum + Good Benefits + O/T | From Redrock Consulting Limited

    2nd Line/Desktop Support Engineer - SC Cleared - Wiltshire Salary: £22,000 - £30,000 + Benefits + O/T Keywords: SC, 2nd Line Support, Desktop Support, Windows Server Commutable from:... Chippenham, Bristol, Bath, Swindon, Trowbridge, Cirencester, Melksham A market leading organisation in Chippenham requires a 2nd Line/Desktop Support Engineer to join its growing IT support function. Suitable candidates will have the following experience: * Strong and recent experience within an IT support environment * Experience supporting Windows Server 2012 R2 and up * Experience ... . * Experience of working within an ITIL framework, ideally with an ITIL Foundation certificate. * Full driving license and able to work on customer sites as appropriate with minimal supervision. * SC... See more

  12. Service Desk support Analyst

    Exeter | Up to £24000 per annum | From Smart Solutions Recruitment

    Role Purpose The role of Service Desk Support analyst will instil a customer centric approach to deliver seamless 1st line support for all Viridor IT Services. Reporting to the Service Desk... Manager you will accurately capture issues and exhaust all options for resolution at first point of contact, demonstrating empathy and a genuine passion for delivering great service to all IT 'Customers' and your colleagues. The crucial objective for this role is to be responsive to Group IT 'customers' support needs by being a first point of contact and managing expectations to effectively ... new found fixes, for ease of future resolution Identify and work towards Service Improvements. Essential: A minimum of two years working experience in an IT support function, specifically in... See more

  13. Change & Configuration Manager (NATO) - Mons, Belgium

    Central London | Up to £580 per day | From Brevco Services

    Change & Configuration Manager  (NATO - SC / NS Clearance Required) **Please note this role is based in  Mons, Belgium ** Security Clearance: NATO Secret /SC ... environments ITIL v3 or v4 Foundation Experience of working in secure IT environments 3+ years demonstrable experience managing CM environments Working understanding of project management ... Desirable Qualifications/Experience: ITIL v3 or v 4 Practitioner ITIL Service Management Prior experience of working in an international environment comprising both military and civilian elements ... ITIL best practices Manages and coordinates the whole lifecycle (including preparation) of Change Requests (CRs) for the NCSC Prepares for, chairs and coordinates the Technical Review Board (TRB... See more

  14. 3rd Line Engineer - Bristol - £40,000

    Bristol Area | - £38k-£42k | From ITECCO Limited

    A Nationwide MSP is recruiting! This unique opportunity is not one to be missed. This multi award-winning organisation are looking for a 3rd Line Engineer to join their dedicated team in Bristol...., ITIL ** Annual Bonus Role Requirements: ** Virtualisation - VMware/vSphere ** Citrix, Azure/AWS Cloud ** Exchange Server, PowerShell and Office365 ** Networking Experience - DNS, DHCP, VLAN, TCP/IP ** Windows Server, Active Directory ** Experience in the legal industry Desirable skills: ** Relevant IT Certifications e.g. CCNA/MCSA/ITIL ** Experience working in an MSP The client... See more

  15. 2nd Line Support Technician

    Corsham | Negotiable | From Redrock Consulting Limited

    2nd LINE SUPPORT ENGINEER - *BRAND NEW OPPORTUNITY* Salary: £24,000 - £30,000 D.O.E Location: Corsham, South- West, England. Key Words: SC/DV Clearance, Service-Desk, Ticketing System,... Windows. Required Experience: *At least two years' experience in a IT support environment *Experience supporting Windows Server 2012 R2 and up *Experience supporting virtualization software such as VMware *Experience dealing with networking devices such as firewalls (Cisco ASA, Juniper SRX) and switches (Cisco) *Experience in Backup solutions, such as Veeam. *Experience of working within an ITIL framework, ideally with an ITIL Foundation certificate. *Full driving license and the ability to be able to work on customer sites as appropriate with minimal supervision. *Ability to obtain... See more

  16. Service Desk Manager - Winchester - Up to £40k

    Winchester | £35000 - £40000 per annum + benefits | From Spectrum IT Recruitment (South) Ltd

    Service Desk Manager required to join a progressive and growing company from their head office based in Winchester. The role of Service Desk Manager is to provide day to day supervision for the... Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incidents and requests within the Service Desk team. You will be working throughout the full lifecycle as well from attending support review meetings, staff scheduling, weekly reviews, management of the staff including evaluations, promotions ... working within a similar environment or have managed technical teams previously. You will have: Consistently worked within an ITIL environment and preferably hold an ITIL certification Strong customer... See more

  17. 2nd Line Team Leader - Bristol - £38,000

    Bristol Area | - £35k-£38k | From ITECCO Limited

    A fantastic MSP in Bristol who are looking for a 2nd Line Team Leader to be the escalation point of newly formed team. Working for a brand new client of theirs in Central Bristol, you will... * Good Networking Skills - DNS, DHCP, Firewalls, VLANS * Understanding of Backup Technologies Desirable: - * Experienced in ITIL Framework * Previous experience in a Senior Role or Leading ... . Alternatively, send your CV directly to me at zak . sandhu @ itecco . co . uk This role would be suitable for: IT Help Desk, IT Service Desk Analyst, IT Support Analyst, Help Desk Support, 2nd Line, 3rd Line, IT Engineer, Internal IT Support, Remote IT Support, Project Engineer, IT Technician, Service Desk Manager... See more

  18. IT Cyber Security Analyst

    Telford | £40k - 51k per year | From Jonathan Lee Recruitment - Product Eng

    Job title: IT Cyber Security Analyst Salary Range: £40,000 to £51,000 per annum Hours: 37.5-hour week Location: Telford Permanent role working for a leading defence/military..., CISSP, CISM, TISP, ITIL or comparable IT certificates in the security environment would be well received. Due to ongoing new projects this client based in Telford requires a dynamic, leading IT Cyber ... CISA, CISSP, CISM, TISP, ITIL or comparable IT certificates in the security environment. Relevant expertise required in at least one of the following areas: IT risk management, application security ... design and manufacturing client. An IT Cyber Security Analyst isrequired with knowledge of managing security landscapes, solutions, approaches, integrations, developments and deliveries... See more

  19. Knowledge Manager (IT Managed Services

    East Midlands | £28k - 32k per year + Office Based + Remote Work | From Cloud Decisions

    Knowledge Manager – Nottingham Up to £32k + Bens (3 / 4 days in the office and remote work) This company is a global IT Service Provider delivering personalised services into... day responsibilities: Managing customer’s expectations around SLAs and KPI within an ITIL framework Being able to advise, monitor and action any issues with service agreements for ... Worked within an ITIL framework environment and have a valid ITIL qualification Worked within a Manage Service Provider Able to build relationships with internal and enterprise customers... See more

  20. 1st Line IT Support

    Swindon | - £23k-£25k | From Latcom

    My client based just outside Swindon - Wiltshire , are looking for an Helpdesk / 1 st Line IT Support person with tech skills in Active Directory, building/imaging laptops/desktops and MS... professional with an aptitude for problem solving IT issues with excellent customer support skills. You will be working as part of an onsite services team delivering quality front-line support with ... to work calmly under pressure. Role involves the deployment, support, maintenance and changes for: IT Trouble Shooting Basic IT House Keeping IT end user support. IT devices (e.g. Laptops). Print Services. Audio Visual Services. Operating systems, such as MS Windows. A range of industry standard and bespoke applications Any ITIL experience would be a bonus... See more

  21. Programme Manager (Utilities, ITIL, Prince2, Agile

    Manchester | | From Ampersand consulting

    Job DetailsProgramme Manager (Utilities, ITIL, Prince2, Agile)A leading UK provider of cutting-edge IT services and solutions are looking to hire a talented Programme Manager (Utilities, ITIL... Prince2, Agile) to be based in Manchester. The successful Programme Manager (Utilities, ITIL, Prince2, Agile) will work on large-scale projects to improve live services and will have experience in operations, business change, ITIL or service management.Responsibilities for the Programme Manager (Utilities, ITIL, Prince2, Agile):Managing standard project productsWeekly reporting (including to ... the relevant partyMonitor the delivery of the work packagesExperience required for the Programme Manager (Utilities, ITIL, Prince2, Agile):Hands on delivery leadership experience with large scale complex... See more