Key Words: IT Support, IT Support Engineer, Desktop Support, Deskside Engineer, First Line Support, 1st Line Support, Customer Service, User Support, Helpdesk
Our client based in Hull requires a 1st... Line Support/Admin/Customer Service engineer for a 6-month contract to assist customers with face to face, and telephone IT support.
This is an excellent opportunity for someone in a global client working in a fast paced, customer-focused environment.
Logging, escalating and chasing tickets through to resolution.
Updating users on their requests.
Helping to set up skype broadcasts within a meeting system.
Meet and greet visitors coming to the helpdesk.
A minimum of 1 year experience of IT in a business environment.
Strong knowledge of Windows8/10 and Office365... See more