Due to expansion, our client is currently recruiting for a Customer Services Case Handler.
Our client offers the best of a dynamic, fast growing business along with a family environment, that is... ownership of customer orders from point of purchase through to full install. You will be expected to liaise directly with the customer and the team, providing regular updates and working closely with key stakeholders and other departments to find successful resolutions for each individual case.
Case Handler Responsibilities:
Handle a high volume of customer cases simultaneously, whilst prioritising depending on the severity of the issue.
Establish and sustain meaningful relationships with customers and key stakeholders, developing a constructive business relationship.
Take full ownership... See more