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Customer jobs in Droitwich

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  1. Customer Relationship Manager

    Birmingham | - £18k-£21k | From Pro1 Recruitment Ltd

    Pro1 Recruitment are currently looking for 5x Customer Relationship Managers for a company based in the Nechells area Duties will include • Manage the customer experience by ensuring customers... are kept informed of the progress of their query ensuring resolution and excellent service delivery is achieved • Manage customer accounts maintaining regular contact them ensuring quality of service and addressing any concerns • Identifying opportunities for new business • Upselling relevant products and services • Understand and assess problems, evaluate solutions and communicate these to the relevant internal Pirtek staff members • Maintaining and updating the CRM system with accurate data • Working towards KPI’s including call volume and call quality Hours of work are 08:00-15... See more

  2. Customer Experience Manager

    Birmingham | + benefits | From Provident Financial

    Established in 1880, Provident Financial Group (PFG) is one of the UK's leading suppliers of personal credit products to the non-standard lending market. We pride ourselves on being a trusted... lender, serving our customer in their own homes, offering suitable affordable loans with manageable repayments. Provident delivers non-standard lending through our group businesses - Provident Home Credit, Vanquis Bank, Satsuma Loans and Moneybarn. About the role: We are looking for someone to join us as a Customer Experience Manager who will be the front face of our organisation, visiting customers in their homes to provide personal loans and collecting repayments, therefore it is essential you have a full UK driving licence and access to your own car to be considered for this role... See more

  3. Customer Support Engineer

    Birmingham | | From Zenopa Ltd

    Field Service Engineer - Analytical Instruments Midlands A leading scientific company is seeking a service engineer for their range of specialist analytical systems. You will.... RESPONSIBILITIES: Work independently in accurate diagnosis and solution of customer instrument problems. Provide operational training to customers, typically at point of installation, but additionally to ensure effective and safe operation of Instrumentation. Responsible for meeting customer expectations for service. Provide appropriate and timely documentation for work ... . Follow Instruments/Customers' laboratory and safety practices. Manage company assets including; spare parts stock/kits, company car, telephone, tools, literature, software and computers... See more

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  5. Customer Insight Manager

    Birmingham | £35,000 - £40,000 per annum DOE | From 360 Resourcing

    Our client is looking for a Customer Insight Manager tojoin their dedicated team in a full time, permanent role based in Birmingham and in return, you will receive a highly competitive... that through their cloud-native XI Platform, which gives brands meaningful intelligence regarding customer experience, employee experience, and market experience so that they can take action on ... and retain their most profitable customers and most valuable employees As their Customer Insight Manager, you are fluent at designing project plans, building project scopes and utilizing various methodologies, analytics, and tools to help a client understand the holistic and granular aspects of their program. Key duties and responsibilities of the Customer Insight Manager include: - Manage... See more

  6. Customer Care

    Evesham,Worcestershire | 19000.0000 - 21000.0000 | From Reed

    If so we have an excellent opportunity for you working for a fantastic internatoinal business. The purpose of the role is to be part of the Customer Care Team, ensuring all queries are dealt with... fully and concluded quickly and efficiently. Within this role you will provide excellent levels of Customer Service to ensure the needs of customers and consumers are being satisfied. Duties to ... process to ensure each lead is contacted in an appropriate manner and customer satisfaction is achieved. • Take advantage of every interaction with consumers using it as an opportunity to generate new ... and acknowledgment sent where required. • Where possible complaints are to be concluded within the department. • Log all incoming complaints in CRM, contacting customers where further information may be... See more

  7. Customer service

    Studley,Warwickshire | 21000.0000 - 23000.0000 | From Randstad Business Support

    Customer Service Assistant The Customer Service Team is at the heart of our growing business. As a Customer Service Assistant you will report to the Customer Service Manager. You will be required... to complete various tasks related to our customers ensuring that we achieve service excellence. Key Accountabilities 1. Customer Service * Point of contact for customers by telephone and email. * Handle, resolve and record customer complaints. * Register new customers into the system. * Customer data matching and confirming transactions. * Customer activity reports. * Finalising customer audits in the system. * Completing any other admin tasks relating to customers. 2. Finance Support * Credit Control. * Invoice processing in SAP. * Creating customer statements. 3. Transport and Planning... See more

  8. Customer Advisor

    Worcester, Worcestershire | £10.14/hour | From Service Care Solutions

    Part Time Customer Advisor needed for Worcestershire County Council, £10.14 ltd an hour Start Date- ASAP Contract End date- 3 months initially Hours per week - 22.5 Pay rate - £10.14 ltd an... hour Location - Worcester Description *The Social Care Adult Contact Team provide a frontline service to people wishing to access health and social care services *This team is the initial point for receiving referrals and plays an important role in helping people access suitable support *7.5 hours per day on Monday, Tuesday and Friday *To provide customer focuses responses as the first point ... outcome. What is required? *Customer service experience *Good standard of education *Familiarity with IT systems If you are interested please call Jemma Molloy on (phone number removed) or email me... See more

  9. Customer Advisor

    birmingham,west midlands | 17100.0000 - 18500.0000 | From The Sigma Financial Group

    Customer Advisor roles. We are a rapidly expanding business in operating contact centres for energy and retail companies. We are seeking a number of amazing Customer Advisors to be based in our... fantastic offices in the City Centre. You’ll be making and receiving call to customers, who will have a variety of requests from simple payment inquiries to complex billing queries and investigations. These are non-sales roles, and they are all about giving each and every customer a great service on every call. You’ll be seeking to find a resolution for the customer and solving any problems they may have. We’re looking for people with great communication skills and listening skills, which you can demonstrate from any previous Customer Service roles. ·         The roles are full time... See more

  10. Customer Success Specialist

    Brierley Hill, West Midlands | From £40,000 to £45,000 per annum | From Nautica Resourcing

    Senior Customer Success Specialist - Permanent - Dudley - £40 - £45k base + benefits Senior Customer Success Specialist - Permanent - Dudley - £40 - £45k base + benefits An expanding... innovative software house with global growth plans based in the West Midlands is looking for an experienced Customer Success Specialist to join our Customer Success team. Our Customer Success function is focused on technical account management. You will have a proven track record of successful technical consulting and guidance with the ability to support customers optimise their solution use to achieve a high ROI and ensure high levels of customer retention. Key Purpose  Delivery of a consistently high-quality service which exceeds client expectations is critical to the success... See more

  11. Customer Service

    Studley | | From Randstad Uk

    Job Description Customer Service Assistant The Customer Service Team is at the heart of our growing business. As a Customer Service Assistant you will report to the Customer Service Manager... will be required to complete various tasks related to our customers ensuring that we achieve service excellence. Key Accountabilities ... * Point of contact for customers by telephone and email. * Handle, resolve and record customer complaints. * Register new customers into the system. * Customer data matching and confirming transactions. * Customer activity reports. * Finalising customer audits in the system. * Completing any other admin tasks relating to customers. 2. Finance Support * Credit Control. * Invoice processing in SAP. * Creating customer statements. 3. Transport and Planning... See more

  12. CUSTOMER SERVICE ADMINISTRATOR

    Birmingham | £20000/annum | From Winner Recruitment

    Winner Recruitment are recruiting for a Customer Service Administrator to join a manufacturing company based in Nechells. The duties of the Customer Service Administrator will be: Dealing with... customer returns Arranging collections Dealing with deliveries and collections from start to finish Scanning order sheets and picking lists on to clients’ accounts Dealing with customer queries and resolving in a professional manner Liaising with onsite contractors Dealing with the processing of sales orders The ideal Customer Service Administrator will have: Experience within a similar role Excellent customer service and administration experience The salary for this role is £20,000 The hours for this role are Monday – Friday 8.30am – 5.00pm... See more

  13. Customer Advisor

    Evesham | | From Boots

    Job Description The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers... Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion. What you'll be doing day to day. Listen to our customers, it's the first step to providing a great experience and we love how passionate our customers are about our brand. Put our customers at ease. You'll get to know our fantastic products, recommending items that they hadn't... See more

  14. Account Manager Customer Service

    Pershore,Worcestershire | 24000.0000 - 26000.0000 | From Reed

    I am excited to be working with an exciting company based in Pershore who are currently going through an exciting period of growth. My client are market leading with ethical values and are looking... to recruit a bright, enthusiastic Customer Services Executive on a permanent basis. They are offering a highly competitive salary, 25 days holiday, the opportunity to work a day per quarter for a charity and more! Job Overview: Responds to customer queries via email or telephone and makes sure any problems they are experiencing about their orders are resolved. Support designated sales team member on customer relation tasks, ensuring retention and efficiency. Duties and Responsibilities: • Receives customer inquiries by telephone or email, analysing to ensure accurate response. Reports... See more

  15. Customer Service Executive

    Pershore,Worcestershire | 24000.0000 - 26000.0000 | From Reed

    I am excited to be working with an exciting company based in Pershore who are currently going through an exciting period of growth. My client are market leading with ethical values and are looking... to recruit a bright, enthusiastic Customer Services Executive on a permanent basis. They are offering a highly competitive salary, 25 days holiday, the opportunity to work a day per quarter for a charity and more! Job Overview: Responds to customer queries via email or telephone and makes sure any problems they are experiencing about their orders are resolved. Support designated sales team member on customer relation tasks, ensuring retention and efficiency. Duties and Responsibilities: • Receives customer inquiries by telephone or email, analysing to ensure accurate response. Reports... See more

  16. Customer Assistant

    Redditch | | From Wm Morrison Supermarkets

    Job Description Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It's why our customers keep coming back for... more. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want. You'll be part of a highly energised team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make ... need to be able to work some evenings and weekends. About You We're interested in hard working people, who can work flexibly as part of a team, to deliver great customer service every time. Although... See more

  17. Customer Assistant

    Kidderminster | | From Wm Morrison Supermarkets

    Job Description Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It's why our customers keep coming back for... more. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want. You'll be part of a highly energised team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make ... need to be able to work some evenings and weekends. About You We're interested in hard working people, who can work flexibly as part of a team, to deliver great customer service every time. Although... See more

  18. Customer Assistant

    Birmingham | | From Wm Morrison Supermarkets

    Job Description Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It's why our customers keep coming back for... more. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want. You'll be part of a highly energised team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make ... need to be able to work some evenings and weekends. About You We're interested in hard working people, who can work flexibly as part of a team, to deliver great customer service every time. Although... See more

  19. Customer Services Assistant - Birmingham

    Birmingham | Up to £9.00 per hour | From Restaurant Associates

    Customer Service Assistant Looking for a new opportunity as a Customer Service Assistant? A step towards your new career? Or maybe you want to move up a level and take on more responsibility... Look no further as we have an exciting opportunity for an experienced, multi-talented and highly skilled Customer Service Assistant to join our team to pursue the following: Food production ... of joining the Compass pension and share scheme Discounts at various high street stores Main Responsibilities The successful Customer Service Assistant will undertake the following duties: Serve customers with hot and cold food  Serve beverages on a counter during service times Ensure all displays, counters and seating areas are presented to the highest standards Assist in... See more

  20. Customer Service Advisor

    Alcester | £8.60 - £9/hour | From Arden Personnel

    Customer Service Advisor Alcester  • £8.60-9.50 per hr  • Perm • Full Time or Part-Time An exciting new opportunity to join a well-established company. Job Description For Customer... Service Advisor Making outbound calls to existing clients updating correct contacts Confident telephone manner Follow compliance procedures What’s on offer for our Customer Service role? - £8.60-9.50 per hour - Monday-Friday 08.(phone number removed) hours a week or 20 hours a week Flexible on hours Apply for our Customer service role To apply for our Customer Service Advisor role please ... that would suit you. We recruit in the following sectors: Commercial – Administration, Accountancy & Finance, Sales & Marketing, Customer Service, HR and IT Building Services – Operational... See more

  21. Customer Care Advisor

    Evesham,Worcestershire | 19500.0000 | From Adecco

    Customer Care Advisor Are you passionate about delivering an excellent level of service to your customers? Do you want to work for a company that really values its products and employees? Can... work well under pressure in a very fast paced environment? Our well established Evesham based client is looking for a Customer Care Advisor to join their team. You will ensure all queries are dealt with fully and concluded quickly and efficiently. You will also provide excellent levels of Customer Service and ensure that the needs of customers and consumers are being satisfied. Key tasks are as ... manner and customer satisfaction is achieved. Take advantage of every interaction with consumers using it as an opportunity to generate new insights for the business. Take ownership of consumer... See more