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Customer jobs in Southampton

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  1. Customer Strategy Analyst

    Southampton | Competitive | From Quilter

    This role is accountable for the development of customer analyses to inform strategy and decision making. This role has a strategic focus and will involve working alongside Quilter’s wider... strategy team and business units to ensure that current and longer term customer recommendations are strategically aligned and predicated on credible analytics and data sources. This role will help Quilter to live by its customer purpose: ‘To help create prosperity for the generations of today and tomorrow’, in that it seeks to identify opportunities for Quilter to continually deepen its relationship with customers and embed good customer outcomes at the heart of its businesses. This role sits in the pan Quilter marketing centre of excellence and is a role that facilitates the provision... See more

  2. Customer Consultant

    Fareham | - £25k-£30k | From Creditplus

    About us Joining Creditplus? It’s more than just a job it’s a career. We’re a leading Motor Fintech Solutions company with over 14 years’ experience of trading. The driving force behind... customers, partners and employees. Our Role Buying a new car is exciting, but it can have its complications. We’re here to make life easier for our customers by keeping things simple. Every customer we work with is looking for us to provide support in their new purchase, whether it’s sourcing the finance or the car. Our aim is to do this as quickly and hassle-free as possible for them. As a Customer Consultant, you'll be focused on tailoring the best possible solution to get your clients into their new vehicle, guiding each customer through their car purchasing journey, from the initial contact... See more

  3. Customer Service Manager

    Southampton | £30000 - £35000 per annum + Plus benefits | From Faststream Recruitment

    Faststream's client provide the market leading vessel performance software. Due to continued growth they require a customer service manager. your responsibility is to ensure customer product... service delivery. Key Responsibility: Plan and prioritise service for customers to deliver their performance management needs. Keeping the customer informed on a timely basis throughout ... . Monitor vessel data on a day to day basis, raising support issues and co-ordinating with the technical team to resolve. Raise and check reports to send to customers Establish and maintain close relationship with customers and sales account managers to ensure that all customer requirements are met. Including attending the early stages of customer development, supporting customer visits in determining... See more

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  5. Customer Service Manager

    Portsmouth | | From Wiggle Limited

    WiggleCRC are looking to recruit a Customer Service Manager to join the team in Portsmouth. What will you be doing? As the Wiggle Customer Services Manager, and reporting to the group... Head of Customer Services, you will lead and deliver the vision and strategy for the Wiggle customer service team.You will be tasked with delivering KPI’s, which include, customer sentiment, contact ... . You will inspire the team to ensure continual engagement and drive to provide industry leading levels of customer service. Responsibilities: · Understand all aspects of the customer service experience and ensure an industry level of customer services is provided. · Have a collaborative approach to work, with strong management skills to lead and inspire. · Have a broad... See more

  6. Customer Relations Manager

    Southampton | Unspecified | From Your Move

    We have an exciting opportunity for a Customer Relations Manager to join the Your Move & Reeds Rains Lettings Centre in Southampton This is the perfect role for someone who is looking to work... within the lettings industry who is highly motivated and passionate about delivering a high standard of work. Within this role you will be accountable for customer relations complaints management, Investigation and resolution of complaints within the Lettings Division. As a Customer Relations Manager you will report directly to the Operations Director. Your role will be to focus on the oversight of the Customer Relations team and lead the team and drive the resolution of complaints achieving the highest possible level of customer service within agreed procedures and timescales. Job Role... See more

  7. Customer Services Manager

    Fareham | £38000 - £40000 per annum | From Manpower

    Role: Customer Experiences Manager Salary: £40,000 DOE We have a fantastic opportunity for a customer service focused Manager to join a growing shipping team based in the South. We are looking... for someone that looks at providing excellent and efficient customer service as profession and passion! It will be your responsibility to ensure your teams strategy and vision is aligned with your own. Key Responsibilities & Duties: Overseeing the Day to day running of department/personnel and willing to assist with any additional functions when required (E.g. staff training) Following ... , internal and external Monitoring your team's performance against KPIs/targets What you will need: Experience in a customer service focused role at managerial level The ability to solve... See more

  8. Customer Support Engineer

    Southampton | £48000 per annum | From Tunstall Healthcare (UK) Ltd

    Customer Support Engineer Do you want to work for a company that wants a world where people have the freedom to live life to the full, in a place of their choice? Then Tunstall is for... solutions that enhance independent living and improve efficiencies in clinical care. Position: Customer Support Engineer Location: Home-based Job type: Full Time, Permanent Hours: 37.5 hours per week ... : The Customer Support Engineer (CSE) is a field-based role that provides technical support to monitoring centres that use Tunstall’s PNC / TSP Suite of software applications and services. Within this role ... the upgrade of existing PNC systems. - To work with the customer and its contractors to ensure the correct implementation of the necessary analogue, digital and / or VOIP communications. - Maintain in... See more

  9. Customer Marketing Manager

    Portsmouth | | From The Workshop

    Customer Marketing Manager / Senior Executive £35-38K Portsmouth Our client is seeking an experienced marketing specialist to help drive communication with their users through push, email... strategic initiatives and execute campaigns that support their client base throughout their customer journey. You will be responsible for the marketing retention strategy and outputs that will improve ... Product, Creative, Design, Data/BI, Strategy and Marketing departments. Review of the key moments in the customer life cycle and strategies to increase retention. Customer Journey Mapping analysing touch points with the organisation and maximizing all commercial opportunities. Overseeing all direct communications with customers through the CRM. Custodian of all CRM testing strategies to ensure... See more

  10. Customer Consultant

    Fareham,Hampshire | 19000.0000 - 24000.0000 | From Creditplus

    About us Joining Creditplus? It’s more than just a job it’s a career. We’re a leading Motor Fintech Solutions company with over 14 years’ experience of trading. The driving force behind everything... we do is our entrepreneurial spirit which is encouraged throughout every department. We’re driven to be the best company for gaining and sharing knowledge for the benefit of its customers, partners and employees. Our Role Buying a new car is exciting, but it can have its complications. We’re here to make life easier for our customers by keeping things simple. Every customer we work with is looking for us to provide support in their new purchase, whether it’s sourcing the finance or the car. Our aim is to do this as quickly and hassle-free as possible for them. As a Customer Consultant... See more

  11. Customer service

    southampton,hampshire | 0.0000 | From Adecco

    Customer Service Advisor's - Southampton Are you looking for a career in customer service within a contact centre environment? Are you searching for an employment agency that can offer you weekly... operating company in the heart of Southampton. The main tasks of the role are dealing with customer calls (rail enquiries and complaints of a diverse nature), answering customer complaints in an empathetic and professional manner, dealing with delay and repay case escalations where the customer is entitled to compensation due to a delayed service. Full training is provided and fully paid. There are roles within the Customer Service Centre in Southampton. We are looking for a good standard of written/spoken English and IT Skills. Could this be you? Pay is £10.17 per hour, based on between 37-40... See more

  12. Customer Service Advisor

    Portsmouth | £18,000 per annum Pension, 29 days holiday | From Elis

    Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are a leader in most of the 28 countries in... which we operate, employing 45,000 professionals at 440 production and services centers. We work for public and private organizations of all sizes and across all sectors. As a Customer Service Advisor, you will be expected t o provide an excellent customer care experience in meetings with customers and colleagues. Execute on customer issues (such as complaints) The ability to be flexible is a must. Responsibilities of a Customer Service Advisor: Manage and follow up on customer queries and questions in timely manner. Both internally and externally. Complaint handling... See more

  13. Customer Service Account Manager

    Whiteley | £20000/annum + monthly bonus+ Benefits | From Onecom

    Are you looking for an exciting opportunity to work in a great environment with excellent training and development prospects? Why not join Onecom, the UK's leading Telecommunications Company. Here... are a few reasons why our Customer Service Account Manager's love working for Onecom: - £20,000 per annum + monthly bonus - 20 days holiday increasing to 25 days, plus bank holidays + day off for ... ) - Cycle to work scheme & eye-care vouchers Main Customer Service Account Manager responsibilities: The Customer Service Account Manager will deliver an exceptional level of service to Onecom customers ensuring that every communication is both a professional and positive experience. - Manage a portfolio of accounts; - Provide support to our customers and the sales teams; - Liaise with business... See more

  14. Customer Development Manager

    Southampton | Competitive | From Quilter

    About us The Quilter Group is a leading provider of advice, investments and wealth management, with a portfolio of £114.9 billion of investments and over 900,000 customers worldwide. Our... development.  About the role As our Customer Development Manager you will be accountable for the alignment of customer objectives across Quilter’s business units with a particular focus on Quilter’s integrated customers; the production and embedding of executive customer reports relating to the oversight of good customer outcomes; and the development of strategic customer initiatives and / or recommendations that support Quilter’s overall customer purpose: ‘To help create prosperity for the generations of today and tomorrow’. This role is inquisitive –seeking to identify opportunities... See more

  15. Customer Development Manager

    Southampton | Competitive | From Quilter

    About us The Quilter Group is a leading provider of advice, investments and wealth management, with a portfolio of £114.9 billion of investments and over 900,000 customers worldwide. Our... development.  About the role As our Customer Development Manager you will be accountable for the alignment of customer objectives across Quilter’s business units with a particular focus on Quilter’s integrated customers; the production and embedding of executive customer reports relating to the oversight of good customer outcomes; and the development of strategic customer initiatives and / or recommendations that support Quilter’s overall customer purpose: ‘To help create prosperity for the generations of today and tomorrow’. This role is inquisitive –seeking to identify opportunities... See more

  16. Customer Service Adviser

    Southampton | Up to £19000.00 per annum | From Hays

    Customer Service Adviser - Southampton - £19,000 Permanent, full time Your new company My client specialises in the manufacture and sale of finished watches and jewellery. They are... close-knit, friendly team who strive for excellence in all customer interactions, from the moment a customer starts their journey at a boutique or online, to maintaining these sentimental pieces over time. Your new role They are looking for a Customer Service Adviser to join them, someone who will provide the best standard of customer care to their loyal customer base. Day to day you will be providing high quality advice and guidance to customers via telephone and email, ensuring that all customer queries are resolved in accordance with agreed standards whilst representing... See more

  17. Customer Strategy Analyst

    Southampton | Competitive | From Quilter

    This role is accountable for the development of customer analyses to inform strategy and decision making. This role has a strategic focus and will involve working alongside Quilter’s wider... strategy team and business units to ensure that current and longer term customer recommendations are strategically aligned and predicated on credible analytics and data sources. This role will help Quilter to live by its customer purpose: ‘To help create prosperity for the generations of today and tomorrow’, in that it seeks to identify opportunities for Quilter to continually deepen its relationship with customers and embed good customer outcomes at the heart of its businesses. This role sits in the pan Quilter marketing centre of excellence and is a role that facilitates the provision... See more

  18. Customer Support Account Manager

    Portsmouth | £20000 - £23000 per annum + up to £5K commision | From Wild Recruitment

    JOB DESCRIPTION Role: Customer Support Account Manager Salary: £20000 - £23000 plus up to £5K bonus Key Duties: Desk based support for the Customer Service and account management... professions to ensure that customers are fully supported Develop strong peer to peer relationships with customer contacts Aligned to key customer accounts to provide solid customer service in support of the Customer Advocate Produce/manage customer reporting requirements to ensure that the customer/Customer Advocate is in receipt of the data that they require in a timely fashion To be able to resolve first level escalations raised by customers General Skills Excellent communication / negotiation / persuasion / rapport building skills Motivated and be able to generate new ideas... See more

  19. Customer Service Advisor

    Southampton | | From Jewson

    Customer Service Advisor - Jewson Builders' Merchants Competitive Salary - Based in Southampton, Hampshire Jewson are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' four... years running! (2016-2019) Our Jewson Southampton branch are looking for an experienced Customer Service Advisor who can proactively drive sales and achieve targets as part of a dedicated team. This is a fantastic opportunity for a customer focused salesperson to really make their mark. Whether over the phone or face to face, you'll be at the forefront of every Jewson customer's experience, providing expert advice and tailored quotations on our wide range of products. At Jewson, we strive to put every customer first, no matter how big or small their construction project might be. As... See more

  20. Customer Acquisition and Channel Development Manager

    Portsmouth | | From Wiggle Limited

    Title : Customer Acquisition and Channel Development Manager Location : Portsmouth Salary : Competitive Wiggle CRC are looking for an experienced Customer Acquisition and Channel... Development Manager to join the Marketing team on a permanent basis! Fancy taking on the challenge? Please read on… What will I be doing? You will be responsible for leading customer acquisition and new channel development for the WiggleCRC group.You will be responsible for developing customer acquisition strategy, leading in-house channel management and innovation and managing a team to drive new customer acquisition. You will also be : · Developing new digital channels for customer acquisition. · Developing new off-line channels for customer acquisition... See more

  21. Customer Assistant

    Southampton | | From Wm Morrison Supermarkets

    Job Description Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It's why our customers keep coming back for... more. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want. You'll be part of a highly energised team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make ... need to be able to work some evenings and weekends. About You We're interested in hard working people, who can work flexibly as part of a team, to deliver great customer service every time. Although... See more