SUMMARY OF ROLE
To provide support by ensuring you issue, receive, and record clean information accurately and timely for all calls received. Also, to ensure that all appointments are met for....
* GCSE or Equivalent in Qualification in Maths and English.
* Experience of working in a Repairs and Maintenance call centre or any other call centre environment ... , availability and locality to the jobs that are coming up to ensure we meet the appointment, minimise travel and down time and do not pull Operatives off jobs;
* Keep call time to a minimum to ... , able to use the phone to communicate effectively, and have good typing skills.
* Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to... See more