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  1. Customer Care Specialist

    Belfast | | From Kuehne + Nagel

    We have a fantastic opportunity for an Sea Logistics Export Customer Care Specialist to join our team in Belfast YOUR ROLE The Sea Logistics Export Customer Care Specialist will be part... team within the Customer Care Location (CCL) responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equa... See more

  2. Customer Consultant

    , , United Kingdom | | From Dixons Carphone

    DESCRIPTION Sales Consultant Bangor Carphone Warehouse, Bangor, Menai Retail Park (26719) Permanent Part Time 8-15 hours per week, with flexibility to work additional hours Up to £9.72 per... hour . There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 32,000 colleagues ... Warehouse, you'll be the face of our brand, which comes with great variety and responsibility. Putting customers first by offering the best advice and connecting them with the right phone deal or accessory ... responsible for: Being an expert in all things mobile in order to best match customers with their ideal handset and package Creating an exceptional customer first experience Contributing towards... See more

  3. Customer Service Advisor

    Bangor, County Down | £17700.80 - £18824 per annum | From Search Consultancy

    Permanent Customer Service Agents, Paying up to £18,824 per annum Start date - April 2021 Search is currently recruiting Customer Service Agents to provide a first class service to customers... communication skills Exceptional customer service skills Customer service experience (gained from Call Centre, Retail, or Hospitality) If you are looking for a new challenge, the opportunity to join a friendly, fast growing customer service team and your customers are at the heart of everything you do then this could be the role for you As a Customer Service Agent you will be the first point of contact for both new and existing customers. You will provide a high level of customer service via inbound calls, chats and emails and will be required to have the confidence and knowledge to... See more

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  5. Customer Service Advisor

    Bangor, County Down | £17700.80 - £18824 per annum | From Search Consultancy

    Permanent Customer Service Agents, Paying up to £18,824 per annum Start date - April 2021 Search is currently recruiting Customer Service Agents to provide a first class service to customers... communication skills Exceptional customer service skills Customer service experience (gained from Call Centre, Retail, or Hospitality) If you are looking for a new challenge, the opportunity to join a friendly, fast growing customer service team and your customers are at the heart of everything you do then this could be the role for you As a Customer Service Agent you will be the first point of contact for both new and existing customers. You will provide a high level of customer service via inbound calls, chats and emails and will be required to have the confidence and knowledge to... See more

  6. Manager, Customer Accounts Team

    Belfast | | From NBC Universal

    ResponsibilitiesFunctionThe Manager, Customer Account Team will coordinate and lead the efforts of the Account Management team and the achievement of revenue goals across the UK & Ireland region for... ambitious growth and retention plans for the B2B portfolio. They will be key member of the Customer Success Management Team, building and contributing to business success by;· Assuming overall ... objectives and targets.· Undertaking responsibility for portfolio planning and risk management, ensuring the business achieves industry leading customer retention and builds long term valued partnerships ... and assisting account managers with escalation of customer issues and when additional support is needed within a market or to resolve an issue and meet customers where required, providing critical input to... See more

  7. French Customer Engagement Manager

    Belfast | | From Micro Focus

    French Customer Engagement ManagerJob Description:This position is with Vertica. Our customers, such as Cerner, Etsy, Intuit, Phillips, Uber, and others put in petabytes of data and ask whatever... portfolio spans the following areas: DevOps | IT Operations| Cloud | Security | Info Governance | Big Data, Machine Learning, & AnalyticsAbout the role:The Customer Engagement Manager is responsible for improvements in customer engagement to drive and improve business results. Engaging with the customer to identify, prioritize and lead improvements in customer experience to achieve business results. Encompasses supporting and/or selling the within company’s installed base as well as non-company accounts for expanded wallet share and to achieve assigned product quota. Builds customer confidence in... See more

  8. Customer Success Manager (Italian speaking

    Belfast | | From Proofpoint

    It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.At Proofpoint, people are at the heart of our... award-winning line up of cybersecurity solutions. And the people who work here are the key to our success. We’re customer-focused, collaborative and committed to excellence. Through a culture ... Role:The Customer Success Manager will have ownership of assigned accounts sold directly by the Proofpoint Sales Team to ensure high levels of product adoption, success and expected outcomes are achieved. In addition, you will be responsible for a seamless on-boarding process for new customers and life-cycle management. You will also perform routine check-in calls with your customers to ensure... See more

  9. Sales Advisor

    Belfast | - £19k | From SSE PLC

    Base Location: Belfast Salary: £19,000 + commission + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent | Full Time | Flexible working... options available What is the Role? The SME Direct Telesales Team handles all inbound sales & renewals calls from SME customers in both NI & ROI. They also make outbound calls to existing customers, it's a well-establishe... See more

  10. Customer Support

    Belfast, City of Belfast | £8.91/hour | From Shopmobility Belfast

    Customer Support This role is based at hospital sites in the Belfast and greater Belfast area. Purpose of the role: * To work as part of the Shopmobility team to aid people with mobility problems... excellent level of customer service. * To liaise daily with Head Office to ensure efficiency and service targets are being achieved. Key responsibilities: The following reflects typical duties and is not intended to be a comprehensive description of all tasks: * To deal on a daily basis, face-to-face or by telephone and email, with customers, funders, health workers and the general public. * To assess and train new customers on the use of electric scooters and wheelchairs. * To complete a pre-use inspection and a visual check on return of all equipment for damage. * To complete... See more

  12. Customer Rental Administrator

    Belfast, City of Belfast | £19500/annum | From Arjo

    Job Title: Customer Rental Administrator Location: Belfast Hours: 37.5 per week Job Type: Permanent Arjo are a Swedish listed global medical technology company with operations in the areas... contribute to quality enhancement and cost efficiency within healthcare and the life sciences. We are looking for a Customer Rental Administrator to join our Business Support Department in Belfast. This is an interesting and varied role which will provide administration support for Arjo Customer Service teams including Rental and Service departments. Responsibilities: * To handle inbound telephone calls and any customer correspondence and deal with accordingly to ensure a swift and effective service is provided to our customers * To allocate deliveries/collections/swop outs/breakdowns... See more

  13. Customer Service Advisor

    BT7, Belfast, City of Belfast | | From Bailey Employment Services Ltd

    Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated... enthusiastic individuals to become a part of their team. As a Customer Service Advisor you will: * Manage inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with Lloyds Banking Group * Complete telephony, digital and admin based tasks to service customer queries * Take ownership of customer problems, solving them at first point of contact and escalate when required * Build long lasting professional relationships with Lloyds Banking Group customers that will exceed their expectations * Deal with customer data ethically... See more

  14. Customer Service Advisor

    BT7, Belfast, City of Belfast | £10.11 - £10.56/hour | From Bailey Employment Services Ltd

    Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated... enthusiastic individuals to become a part of their team. As a Customer Service Advisor you will: * Manage inbound customer queries relating to their accounts and products, keeping it simple and making it easier to do business with Lloyds Banking Group * Complete telephony, digital and admin based tasks to service customer queries * Take ownership of customer problems, solving them at first point of contact and escalate when required * Build long lasting professional relationships with Lloyds Banking Group customers that will exceed their expectations * Deal with customer data... See more

  15. Customer Service Representative

    Belfast, County Antrim | | From Blue Arrow

    Role: Customer Service Representative Location: The Gasworks, Belfast Salary: £10.02 per hour Contract: Temporary (Ongoing), 12 months minimum - strong possibility of perm Working times: Full time... person with a passion for helping people? Do you enjoy going the extra mile to help people? Do you have a passion to providing an outstanding service to customers? Think you would enjoy the buzz of a busy call centre environment? Then come and join one of the UK largest banks as they offer you the opportunity to thrive in the world of customer service. We are looking for Customer Service Representatives to join an established team within a fraud department. The role will involve handling high volumes of inbound calls and supporting customers with their fraud queries. A strong background in... See more

  16. Customer Service Advisor

    Belfast, County Antrim | £17400/annum | From Randstad Business Support

    At Randstad, we have an exciting opportunity to join a leading NI Energy provider as a customer service advisor . Associated Benefits: Annual salary of £17,400 Enhanced pension package Enhanced... sick and maternity pay Health and Wellbeing events throughout the year Free transport to and from city centre Free parkingExperience: A minimum of 5 GCSEs (or equivalent) grade C or above including Maths and English. At least one year's experience within a customer services environment. Experience dealing with high volume telephone enquiries Complaint handling experience essentialRequirements: Handling inbound call traffic during peak periods Provide an efficient and effective service to existing and potential customers in a challenging and target driven environment Respond to telephone... See more

  17. Customer Service Advisor

    BT7, Belfast, City of Belfast | £10.11 - £10.56/hour | From Bailey Employment Services Ltd

    Bailey Employment Services Ltd are currently recruiting for an Inbound Customer Service Advisor to work for a large, reputable company in Belfast. As a customer service advisor, you will be... first and often only point of contact for customers with any issues or queries relating to their accounts, so the ability to provide an excellent level of service is essential. The role is full time at 35 hours per week, shifts operate between (Apply online only) with an hourly pay rate of £10.11p/h rising to £10.56p/h after 6 months. No experience is required, as you will receive a full 6 weeks paid training at the start of your employment. While initially a 6 month contract, the role offers genuine career progression and has the potential to become permanent for the right... See more

  18. Customer Care Advisor Role

    Belfast, County Antrim | £10.00 - £10.10/hour | From Randstad Business Support

    Customer Care Advisor Role Do you wish to further develop your customer service skills within a leading financial services organisation? Are you looking to kick-start a career within financial... services or would you like to transfer your current skill set to a customer focused role? As a Customer Care Advisor, you will have the opportunity to use your skills and ideas to provide outstanding support to our client's customers. Role Details Customer Care Advisor Hourly Rate: £10.02 - £10.10 35 hours per week 6 month contract with possibility of extensionJob Description Summary Supports new and existing customers with their financial & service needs via a range of channels where appropriate, and delivers an excellent customer experience. Helps Britain and Northern Ireland prosper... See more

  19. French Speaking Customer Service

    Newtownabbey, Antrim and Newtownabbey | £20000 - £25000/annum | From Apple Recruitment

    On behalf of our client, we have an exciting opportunity for a French speaking Customer Service Executive to join their dynamic, fast paced, no call centre, multi lingual commercial department based... Manager, French Customer Service Executive will be the first point of contact for business to business customers. This will give you the opportunity to build relationships and take accountability for resolving queries and issues. * Main point of contact for approx 10 -20 Customers locally and international based * Building strong, credible relationships with Customers, ensuring total Customer satisfaction * Order entry, involving accuracy and attention to detail * Having an in-depth knowledge and understanding of each customer account, with a comprehensive understanding of each customer... See more

  20. Customer Service Advisor (Customs and Trade

    Belfast, County Antrim | £18000/annum | From Cordant People

    Background: The Northern Ireland Protocol will require businesses moving goods between GB and NI to engage in new processes. To meet the requirements of these changes our award-winning team is... registration and declaration submissions Effectively refer members and customers to a wider Trade team and other parties as required Gathering data on EORI numbers, VAT numbers and commodity codes to tailor ... sharing best practice Effectively recording of customer & partner interactions on CRM and any other relevant processes as required SKILLS, KNOWLEDGE, QUALIFICATIONS AND EXPERIENCE Must have Ability to organise own workload Strong communication and interpersonal skills Accuracy and attention to detail Experience in customer engagement Well developed IT skills. (e.g. Microsoft packages - CRM... See more

  21. Customer Service Advisor - Home Based

    Belfast, County Antrim | £18000/annum | From Cordant People

    Customer Service Advisor - Customs & Trade Working From Home - Northern Ireland Based £18,000 per annum salary Full time & permanent contract The Northern Ireland Protocol will require... experience within customer service roles Ability to organise own workload Strong communication and interpersonal skills Accuracy and attention to detail Ability to self manage but also work as part of a team Excellent customer service and relationship building Experience of working to tight deadlines Benefits: Work from home All equipment including a laptop provided Fortnightly pay Salary ... of the role successful candidates will need to be able to pass a DBS check. We are looking to get candidates started on 29th April so if you have previous customer service experience and are... See more