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Customer Service Manager jobs in Bangor

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  1. Capital Project Services Manager

    Belfast | Competitive | From PWC-1

    The team Our Capital Project Services (CPS) team consists of a range of talented multi-disciplined professionals who have a background in delivery of capital projects across multiple sectors... including infrastructure and financial services. We support our clients in securing optimum value from their projects or business and provide the expertise they require to navigate challenging, complex situations. Role We’re one of the world’s leading professional services organisations and our culture is all about our people. We are looking for candidates with strong interpersonal ... will enable you to reach your full potential. Responsibilities As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients... See more

  2. Service Delivery Manager

    Belfast | | From IQ-EQ

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies... give a digital edge to IQEQ clients. We strive to be a leading IT organization with innovative and dedicated people. The Service Delivery Manager ensures their team delivers a quality service for end users. Motivating the team and leading by example. This position requires a combination of strong troubleshooting, planning, communication and customer service skills and includes a mix of on-call tasks and day to day business as usual support. As Service Delivery Manager you understand that a customer focused, slick Service Desk can deliver business edge. You drive the team to improve operational... See more

  3. Capital Project Services Manager

    Belfast | | From PwC

    Job description The team Our Capital Project Services (CPS) team consists of a range of talented multi-disciplined professionals who have a background in delivery of capital projects across... multiple sectors including infrastructure and financial services. We support our clients in securing optimum value from their projects or business and provide the expertise they require to navigate challenging, complex situations. Role We’re one of the world’s leading professional services organisations and our culture is all about our people. We are looking for candidates with strong ... projects that will enable you to reach your full potential. Responsibilities As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping... See more

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  5. Capital Project Services Senior Manager

    Belfast | Competitive | From PWC-1

    The team Our Capital Project Services (CPS) team consists of a range of talented multi-disciplined professionals who have a background in delivery of capital projects across multiple sectors... including infrastructure and financial services. We support our clients in securing optimum value from their projects or business and provide the expertise they require to navigate challenging, complex situations. Role We’re one of the world’s leading professional services organisations and our culture is all about our people. We are looking for candidates with strong interpersonal ... and international projects that will enable you to reach your full potential. Responsibilities As a Senior Manager, you’ll work as part of a team of problem solvers with extensive consulting... See more

  6. HR Shared Services Relationship Manager

    Belfast | | From Citigroup

    Key Responsibilities: Provide recommendations for and monitor to completion of HR and HRSS process and policy improvements using operational metrics, survey results, and other key performance... Partners to ensure full engagement and open lines of communication. Liaise and collaborate with Regional Stakeholder Services relationship managers and representatives, Regional Office, CSC and local HR ... in identifying and resolving issues, with appropriate escalation Exceptional customer service skills Ability to challenge the status quo and implement process improvements to continually improve ... indicators. Support HRSS objectives through the effective use of HR systems such as Workday and Service Now. Discuss strategic topics, progress of initiatives and action plans, results and metrics... See more

  7. Capital Project Services Senior Manager

    Belfast | | From PwC

    Job description The team Our Capital Project Services (CPS) team consists of a range of talented multi-disciplined professionals who have a background in delivery of capital projects across... multiple sectors including infrastructure and financial services. We support our clients in securing optimum value from their projects or business and provide the expertise they require to navigate challenging, complex situations. Role We’re one of the world’s leading professional services organisations and our culture is all about our people. We are looking for candidates with strong ... -profile, national and international projects that will enable you to reach your full potential. Responsibilities As a Senior Manager, you’ll work as part of a team of problem solvers with extensive... See more

  8. Customer Service Advisor

    Ireland | 8.9700 | From Brook Street

    Brook Street UK Ltd is delighted to be recruiting Inbound Customer Advisors for our client based in Belfast City Centre Our client has confirmed that the roles are temporary ongoing with permanent... opportunities with full times hours of 37.5 hours per week Monday to Friday Our client would like to Interview applicants who have experience in Customer Service roles either face to face or Telephone. Our aim is to place successful applicants who strive in Customer Service roles and want to ensure that they can exceed customer expectations. The successful applicant will be responsible for answering queries from the public and transferring to relevant Government parties No GCSE`s are required to apply for this role, but you are required to Apply for a basic Access NI if you are a select... See more

  9. Program Manager - Carrier Managed Services (CMS

    Belfast | | From CIENA Corporation

    Ciena may well be the most important technology company you’ve never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-stream your... practice framework for development of new programs and services that drive our portfolio strategy, whilst evaluating partner selection and performance. This goal is largely achieved though employing ... portfolio strategyUnderstand and establish which next generation services will need to be launched for our partners to be able to increase their market penetrationBuild and lead virtual teams to provide ... , and sales leadership across the globe to drive strategy and outcomes that have a measurable ROIDevelop strong customer/partner relationships that foster trust and innovative partnership leading to profitable... See more

  10. Service Delivery Manager

    Belfast, County Antrim | 0.0000 | From IQ EQ

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies... give a digital edge to IQEQ clients. We strive to be a leading IT organization with innovative and dedicated people. The Service Delivery Manager ensures their team delivers a quality service for end users. Motivating the team and leading by example. This position requires a combination of strong troubleshooting, planning, communication and customer service skills and includes a mix of on-call tasks and day to day business as usual support. As Service Delivery Manager you understand that a customer focused, slick Service Desk can deliver business edge. You drive the team to improve operational... See more

  11. Customer Service Representative - Work from Home

    Belfast, County Antrim | 0.0000 | From TTEC Ltd

    TTEC at home is accepting applications for Temporary Work from Home Customer Service Representative. We're hiring and are looking to connect with you to help us deliver exceptional customer service... experiences as a Work from Home Customer Service Representative. These positions will start as a 4-week contract role to support the massive surge in need and may be extended and/or turn into full ... communities. Join us in our commitment to deliver amazing experiences. Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our team mates and most importantly with you. And the ability to connect yourself is what you bring to the table... along with the following: Ability to thrive in a dynamic environment Six months or more of customer service... See more

  12. Customer Success Specialist

    Belfast | | From Dynamic Signal

    Description Dynamic Signal is the mobile-first company communications platform, trusted by world-class enterprise organizations to increase productivity and empower advocacy by informing and... answering inbound email. Build out communications plans throughout the lifecycle with the customer. Leverage and build best practices to train and service customers and end users. Responsible for key ... of excellence in Belfast.  We are looking for talented Client Success Specialists to own direct relationships with senior level executives of our fast-growing list of Fortune 500 customers and drive increased value to them.  You will provide customers with guidance on how to increase users, effectively leverage the product, and route inbound requests to the appropriate teams. In addition, you will work... See more

  13. Head of Finance Managed Services

    Belfast | Competitive | From PWC-1

    A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements... from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible. To really stand out ... complex business issues from strategy to execution. We are looking for a Senior Manager to lead our Finance Managed Services offering within our Finance Solutions team. Finance Solutions is a team... See more

  14. Delivery Manager

    Belfast | £26,654 plus company car | From Hermes

    As a business, Hermes is driven by our four values of  Do the right thing,  Dare to be different,  Strive for more and  Be Customer Obsessed. We run our business by these values and they are... an excellent customer service. Requirements: Previous experience of working as a Courier would be beneficial, although this is not essential A good geographical knowledge of the local area An ... reflected in all our roles, particularly our Delivery Manager role. We are currently looking to recruit a Delivery Manager to work on a 5 months fixed term contract. The contract will start on ... Manager will work alongside the Field Team and support them with the recruitment of new Couriers in to the business. This will include sourcing candidates, telephone screening, conducting face to face... See more

  15. Service Delivery Manager

    Belfast | | From IQ-EQ

    Our IT team partners with the business to support technology solutions that address current challenges and future needs to give a digital edge to IQEQ clients. We strive to be a leading IT... organization with innovative and dedicated people. The Service Delivery Manager ensures their team delivers a quality service for end users. Motivating the team and leading by example. This position requires a combination of strong troubleshooting, planning, communication and customer service skills and includes a mix of on-call tasks and day to day business as usual support. As Service Delivery Manager you understand that a customer focused, slick Service Desk can deliver business edge. You drive the team to improve operational efficiency for all services through the identification... See more

  16. Service Delivery Manager

    Belfast, County Antrim | £45000 - £50000/annum | From Capita

    Service Delivery Manager Location: Belfast Interviews happening via Microsoft Teams ASAP Leadership Be accountable for the all aspects of Service Delivery across their assigned accounts Drive... the IT service delivery for one or more client accounts Provides a focus for SLA management and customer satisfaction across the relevant customer base. Ensure the information systems and the review ... evidence these savings across relevant customer base (eg doing things differently type activities) Ensures and monitors that processes are in place to pro-actively protect consistent service quality through ... and suppliers to ensure a seamless end-to-end delivery of service for clients Ensures robust tools and - where relevant - technological platforms are in place to support the customer environment and best... See more

  17. Customer Assistant

    Bangor, Gwynedd | 0.0000 | From Tesco

    About the role Shift pattern Tue: 05:00:00 - 12:00:00. Thu: 05:00:00 - 12:00:00. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is... and safety guidelines Being knowledgeable about the products and services in my store and helping customers by giving great natural service You will need Great time management to ensure items are picked on time and ready to be delivered to the customer A passion for delivering great service, greeting customers with a smile and serving them with pride To take the initiative and make decisions that ... stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you You will be responsible for Picking customers online orders accurately so they... See more

  18. Customer Assistant

    Bangor, Gwynedd | 0.0000 | From Tesco

    About the role Shift pattern Mon: 05:00:00 - 12:00:00. Fri: 05:00:00 - 12:00:00. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is... and safety guidelines Being knowledgeable about the products and services in my store and helping customers by giving great natural service You will need Great time management to ensure items are picked on time and ready to be delivered to the customer A passion for delivering great service, greeting customers with a smile and serving them with pride To take the initiative and make decisions that ... stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you You will be responsible for Picking customers online orders accurately so they... See more

  19. Head of Finance Managed Services

    Belfast | | From PwC

    Job description A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service... and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible. To really ... solve complex business issues from strategy to execution. We are looking for a Senior Manager to lead our Finance Managed Services offering within our Finance Solutions team. Finance Solutions is... See more

  20. Field Service Engineer

    Belfast | Up to £22000 per annum | From Manpower UK Ltd

    Home Laundry Field Service Engineers - (Domestic Appliances/White Goods) Working for Whirlpool Salary: Up to £22,000.00 This is an excellent opportunity to join Manpower Group Solutions... of domestic and commercial electro-mechanical white goods to a UK wide residential customer base. We currently have vacancies within your area focused on attracting local and regional field service engineers. The Role will involve working from home and travelling to residential customers to carry out the required service call request as issued by the client customer service desk. The wide and varied ... and have a natural interest in electromechanical engineering. You should have good basic electrical knowledge at ohms law level. Good customer service skills are essential as you will be face to face with... See more

  21. Operations Analyst - Asset Servicing

    Belfast | | From Citigroup

    Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations...-way communication while also providing a high level of customer service. Meeting all Control and Compliance requirements, as well as carrying out mandatory training and regular review of procedures as ... governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access... See more