Junior Customer Support Technician
Up to £21,000
Customer Service, Client Support, Customer Support, Client Services, Troubleshooting, Time Management, Engineering, 1st Line... Telephone call handling, complaint escalation / resolution, Account handling, written & verbal communication
We are recruiting for a Junior Customer Support Technician on behalf of a leading engineering company based in Bury.
Working within a busy helpdesk, the Customer Support Technician will be the first point of contact (1st Line) for all incoming support calls from their customers, who ... transmitted correctly to the field engineers.
It is the responsibility of the Customer Support Technician to either find a solution for the customers issue or escalate the issue onto a more...