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Customer jobs in Manchester

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  1. Trainee Customer Service Advisor

    Manchester | Up to £16926 per annum | From RECRUITMENT GENIUS

    Are you looking to start a career in Customer Service? This is an excellent opportunity to learn on the job, working alongside experts and senior managers, to gain a solid background in the field... housing services. This employer are looking for a self motivated, naturally inquisitive individual who is confident to work in a team committed to Customer Service Excellence. This is an excellent opportunity to join an organisation which provides employees with variety, early responsibility and the ability to make a real difference to the lives of people in our local communities. In addition, this is a fantastic opportunity to get a real head start in your career. With on the job learning supported by a structured training plan to help you kick start your career. Closing date for all... See more

  2. Customer Service Coordinator

    Bury, Lancashire | 19500.0000 - 20000.0000 | From REED

    Role: Customer Service Coordinator Location: Bury Type: Permanent Salary: £19,500 (Plus benefits) Reed are currently recruiting for a fantastic global organisation based in Bury who are looking... to recruit for an organised Customer Service Coordinator. Role Responsibilities: • Liaison with existing and potential customers • Dealing with customer queries, replies to customer and other relevant emails or documents • Prepare and supply quotations on request to customers • Recording and entering of customer orders into the computer system • Configuring the administration system • Inputting and proof-reading customer results where required • Collation and distribution of hard copy reports where required • Co-ordination and issuing of reports where required • Contribute to... See more

  3. Customer Support Agent

    Manchester, Lancashire | 18250.0000 - 18251.0000 | From DWF

    Customer Support Agent - 6 Month FTC We are currently looking to recruit a Customer Support Agent into our Lender Services team within our Manchester office At DWF, our customers are at the heart... everything we do and in these unprecedented times our primary focus is ensuring our customers are supported. We are seeking customer focused individuals to work closely with customers who are ... line with our Clients instruction. . You will do this by taking the time to understand the customer’s individual situation, showing empathy and respect, and providing fair outcomes and positive experiences all times. We pride ourselves on our fair and ethical approach to helping our customers through difficult times, so if you are a customer focused individual, who enjoys talking to people and would... See more

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  5. Customer Service & Renewals Advisor

    Manchester | | From Search Consultancy

    If you're a Customer Service / Renewals Advisor in Manchester, you might be interested in this significant role. Our client is offering a basic salary of £21,000 with commission opportunities to... bump that figure up considerably. You'll be working weekdays only. The ideal Customer Service / Renewals Advisor will be an individual who is passionate about delivering exceptional customer service while meeting agreed on targets. Previous experience as a customer assistant, sales assistant or in a call centre will be a distinct advantage. Day to day responsibilities will include: Making calls to existing clients to review/renew current services Providing customers with world-class customer service Meeting all agreed performance targets set Having an excellent understanding of the business... See more

  6. Head of Customer Transformation

    Manchester, , United Kingdom | | From nGAGE Specialist Recruitment

    We're looking for a candidate to this position in an exciting company. Leading the Customer Service operational team to ensure that we deliver a great customer service experience to our... clients. Communicating with key stakeholders to management expectations and exceed on commitments Supporting customers through full customer lifecycle managing any Sales, Work Order, Billing or ... seamless team working with the Technical Services team. Manage and build the customer service resourcing plan, forecasts and budgets to meet financial /headcount targets. Must have worked in the facilities management sector Previously managed / worked within contact service centres Ideally worked within a customer transformation environment Asset management tools such as Maximo would be... See more

  7. Head of Customer Experience

    Manchester | | From Forwardrole

    We're looking for a candidate to fill this position in an exciting company. Please double check you have the right level of experience and qualifications by reading the full overview of this... opportunity below. Acting as the voice of the customer: This will involve customer/complaint profiling and conducting root-cause analysis to gain a deep understanding of customer issues Leading a customer experience improvement plan:End to end improvement of the customer journey, leveraging AI and automation tools to your advantage and increasing efficiencies Getting it right, first time ... . Extensive experience in the CX space with a sound understanding of what goes into creating a comprehensive customer experience strategy A sound understanding of commercial analytics and data with... See more

  8. Customer Service Advisor

    Bury, Lancashire | 17000.0000 - 19000.0000 | From Recruitment Solutions (North West) Ltd

    Customer Service Advisor Bury £17,000 - 19,000 plus excellent bonus and benefits Recruitment Solutions (NW) are delighted to be supporting our Client, a household name in the service sector, with... the recruitment of a Customer Service Advisor on a permanent basis. The successful candidate will have excellent inter-personal skills, with the ability to build relationships with Customers and establish credibility. The business offers a competitive bonus structure alongside benefits including free parking and company pension. Consultants; Finola Kelly and Louise O’Brien The Customer Service ... are not limited to: Ensuring enquiries are dealt with and resolved within a timely manner Receiving inbound calls and emails, providing the Customer with account information Processing contracts... See more

  9. Customer Appointment Setter (Trainee

    Manchester | Realistic earnings first year OTE £25k | From TALENT SPA

    Customer Appointment Setter (Trainee) Salary realistic earnings first year OTE £25k Job Type: Self-employed Want to be part of the winning team? Our client is looking for Trainee Customer... Appointment Setters, your job involves booking appointments with existing and future potential customers for our sales representatives to visit and to do a face to face presentation on windows and doors or alternatively due to the current climate we have the option of a virtual presentation. We will provide you with everything you need to book an appointment and the offers we have, making it hard for the customers to say no. Full in house training will come with this trainee role. All you need is the willingness to learn and the ability to communicate with others. There is no direct... See more

  10. Head Of Customer Experience

    Denton, , United Kingdom | | From Search Consultancy

    State of the art offices! Great working hours! Marketing leading and expanding business!! We are looking for an experienced Head Of Customer Experience to join a market leading brand in... Denton. The company are recognised for delivering a high level of service to their customers and a fantastic environment for their staff to thrive! If you want to join a company that is passionate about its customers and really looks after their staff then this is the role for you! In return for your hard work you will be given access to a structured training programme to ensure you are constantly developing and genuine career progression. The package as Head Of Customer Experience: A salary of between £35,000 - £40,000 depending on experience A company bonus scheme Amazing state of the art... See more

  11. Senior Customer Support Engineer

    Manchester | | From Couchbase

    At Couchbase, big things happen. Every day, we’re translating vision into reality by tackling new and exciting challenges head-on. This is a breakthrough stage in our company, where the enthusiasm.... We are looking for a Senior Customer Support Engineer to assist our rapidly growing customer base. As part of our customer support team you will be the primary point of contact for Couchbase customers for all technical issues.  NoSQL databases are the answer to the demand for high speed, highly available, extremely dynamic data storage and Couchbase is at the forefront of this technology ... NoSQL-backed applications. Responsibilities: Work with our customers during implementation and production of their Couchbase Server-based applications Troubleshoot and research customer issues... See more

  12. Customer Service/Retentions

    Wilmslow | | From Nanotek

    Job Description Customer Service/Retentions Skills Required: self-confident, enthusiastic with a friendly personality great telephone manner well organised and able to take charge of own work... be able to access these figures on request ·To understand how to correctly complete all lease documentation & to ensure that all customer correspondence is accurate and grammatically correct ·To ... ” to problem solving and customer satisfaction. You must have a practical “common sense” approach to building business relationships and be able to appreciate and understand that their delivery... See more

  13. Customer Insight Analyst

    Manchester | | From Oscar Associates

    Customer Insight Analyst. Location: Manchester Salary - up to 35,000 plus benefits package Industry: eCommerce The Role Oscar is currently looking for an Insight Analyst to join a growing team for... an eCommerce client based in Manchester. If you are a dedicated, motivated and analytically minded individual then read on. We are looking for somebody who is not afraid to push the boundaries and recommend different directives to push the company further as they look to grow even more over the forthcoming years. You will be joining an already established team who have been working hard throughout lockdown to improve the customers experience during this challenging time. Role Requirements Strong Analytical and Statistical Background Ability to manage large data sets Strong knowledge of SQL... See more

  14. Customer Investigations Technical Lead

    Manchester | | From Worldpay

    Why is our Customer Investigations team the next step for you?Working as part of our thriving Operational Finance function the Customer Investigations Technical Lead will be responsible for... experience of working within customer investigations. This role requires a high level of stakeholder interaction so you will have excellent communication skills with the confident to communicate at all... See more

  15. Customer Experience Co-ordinator - Nationals

    Manchester | | From Johnson Controls International

    What you will do The core role of the coordinator will be to deliver end to end customer experience for our existing customers and support our field based operations teams. The role takes all... aspects ensuring that from customer commitments within the contract to the billing of the customer that we for fill out commitments and hold close customer and field operations teams relationships. How you will do it • To deliver an extremely professional, efficient and accurate customer service to our customers and field operations teams. Incoming work will be through one of various channels, including but not limited to, E-Mail, Telephone, and Customer Portal. • Support account and service managers to develop strong relationships with our customers. • Manage customer’s contacts for all... See more

  16. Customer Experience Transformation Programme Director

    Salford, , United Kingdom | | From K3 Business Technologies

    Customer Experience Transformation Programme Director K3 is a leading global supplier of integrated business systems to retailers, manufacturers and distributors. We have over 25 years’ experience... of delivering award winning solutions for more than 3,000 customers across 20 countries. Our success is built upon world class software, tailored by our industry expertise and delivered by our world class service. Job Summary To implement a Customer Experience transformation programme that will deliver a world class experience for our current and potential clients, from the moment they engage as ... , methods, ways of working, engagement models and processes that delivers results and makes every one of our clients a K3 ambassador. This role is part of the Customer Experience Division within K3... See more

  17. Customer Experience Co-ordinator - Planning

    Manchester | | From Johnson Controls International

    What you will do: We supply and maintain Fire Suppression equipment including Sprinkler systems, Extinguishers and Fire Doors to clients all around the world. The Service Co-ordinator is responsible... for dispatching and scheduling work orders as well as all associated administrative duties for our clients across the UK. How you will do it Responsibilities will include scheduling planned maintenance of our products on site, dispatching reactive calls, new contract setup/renewal/cancellations, invoicing, purchase order management and ownership of customer communication. What we look for ... within a Customer Service, Administrative or Order Processing role • Excellent Customer Service and organisational skills • Excellent communication skills both written and verbal • Able to establish... See more

  18. German Speaking - Ingenuity Customer Advisor

    Northwich | | From The Hut Group

    Description German Speaking Customer Advisor - Ingenuity THG Culture: The Hut Group is one of the fastest growing online retailers on the planet. We’re an ideas-led tech company that’s always... of a kind, recognising great achievement with great reward. Role Summary: Customer Advisors at The Hut Group are the voice of our brands and will use a range of communication methods to ensure that any ... for sales driven individuals with a passion for customer service. Requirements What will I be doing? Working within the International Customer Service Team responding to customer’s queries ... : 5AC046721F Department: ["Customer Services"] Type: full time... See more

  19. Mandarin Speaking - Customer Experience Advisor

    Northwich | | From The Hut Group

    Description Mandarin Speaking Customer Experience Advisor *Please note that this is a full time position and we are unable to proceed with a Tier 4 Student Visas due to restriction on working... Summary: Customer Advisors at The Hut Group are the voice of our brands and will use a range of communication methods to ensure that any complaints and queries are resolved quickly. We are constantly ... employees to be passionate about the brands they work for, so we provide on-going training to develop product knowledge and confidence. We are looking for sales driven individuals with a passion for customer service. Requirements What will I be doing? • Working within the International Customer Service Team responding to customer’s queries via telephone and email • Handling overflow... See more

  20. Customer Advisor

    Stockport, Cheshire | 17500.0000 | From Vitality

    Vitality, Customer Advisor, Stockport, £17,500 plus bonus and benefits Start date: 7th September 2020 We’re the UK insurer and investment provider that rewards people for positive lifestyle choices... and rewards. It’s what we call offering shared value, because a healthy, happy team is good for us, good for our members and good for you. As our Customer Advisor, you’ll get the benefits our members ... of a lifetime - A genuine opportunity to grow and establish a long-term career Responsibilities as our Customer Advisor: - Speak to individuals who have enquired directly on our website or via ... , efficient, courteous and accurate service to our customers - This is a fast paced role where you will deal with both individual and team targets Skills and experience required to become our Customer Advisor... See more

  21. Senior Solutions Architect, UK North - Digital Native Customers

    Manchester | | From AmazonWebServices

    Senior Solutions Architect, AWS UK (North), Digital Native Customers This role is within the UK organization and you would be working with Digital Native customers based in the North of England with... Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You’ll manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging, mission-critical projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features. In this role, your creativity will link technology to... See more