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  1. Data Administrator/Customer Service

    Oxfordshire | £11.00 - £13.00 per hour + + holiday pay | From Hays

    Exciting new temporary to permanent opportunity with a growing brand in Oxford. Administrator role. £11.00 - £13.00 per hour. £22k - £24k. Temporary to permanent role (12 weeks interim period).... such as financial services and retail. The company has grown rapidly over the last 5-10 years and are now expanding into different countries. The aim of the business is to provide their customers with the highest possible service in order to establish long term relationships. Your new role You would be expected to build rapport with the companies customer base by offering support and advice throughout their process. The role will involve validating information, logging and updating customer records and advising and processing fee payments for both new and renewing customers. You will... See more

  2. Customer Director

    North East | Six Figure Package + Bonus | From Nigel Wright Consultancy Limited

    The Client Our client is a leading technology enabled service provider headquartered in the North of England. They simplify a complex challenge for SME businesses across the UK and as a result... have experienced exponential growth. They are currently looking to strengthen their board with the appointment of a Customer Director who will be responsible for driving customer service excellence across... See more

  3. Customer Success Manager

    UK | Competitive | From Claranet

    *Remote Working position* About The Role Claranet’s Customer Success Managers (CSM’s) are responsible for the customer relationships of Claranet’s customer base. They look after the customer... experience ensuring the efficient and effective provision of these services to meet their assigned customer’s needs. As we move at an increasingly fast pace to a digital world, these solutions and customer requi... See more

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  5. Customer Success Manager

    UK | £40000 - £50000.00 per annum | From AAP3

    Customer Success Manager : Customer Experience Manager, Customer Service Manager, contact centre, software, SaaS Exciting new opportunity for a Customer Success Manager to join an innovative... growing UK organisation. This role will be 100% home based . In this role you will have the opportunity to help shape processes and procedures and deliver exceptional customer experience. You will be part of a growing team where your contribution will really help move the organisation forward. Key experience sought: Background in Customer Experience, quality of service and satisfaction ... relationships externally and internally. Strong problem solving and analytical skills Able to understand business objectives and align customer experience accordingly Key responsibilities... See more

  6. Customer Experience Manager

    Oxfordshire | £40000 - £50000 per annum | From Hays

    Digital Customer Retention/Experience Manager £40,000 - £50,000 Oxfordshire A leading organisation specialising in software solutions for the hospitality industry Due to an increase... in activity, my client is actively looking for a Digital Customer Retention/Experience Manager to join a new division within the organisation. My client is creating a tailored ecommerce platform to acquire new customers... See more

  7. Customer Service Analyst

    UK | £35000.00 - £38000.00 per annum | From Spinks

    Customer Service | SQL | Technical Analyst | Customer Service Analyst | French Speaker | German Speaker | SLA | Customer Support | User Support | Coaching | Personal Development CUSTOMER... troubleshooting principles, methodologies and issue resolution techniques. Experience with SQL - the ability to write simple SQL queries. Strong customer-focus, you'll need to have the desire to want to work with customers directly. Excellent communication skills and highly self-motivated. An English and French speaker. Beneficial skills: A German speaker also. For immediate consideration please reply to this advert! Customer Service | SQL | Technical Analyst | Customer Service Analyst | French Speaker | German Speaker | SLA | Customer Support | User Support | Coaching... See more

  8. Customer Success Manager

    UK | Competitive | From Claranet

    About The Role Claranet’s services help our customers do amazing things. We are experts in migrating and running applications and infrastructure 24x7, providing hosting, security, networks... communications managed and consulting services. Claranet is the highest accredited Multi-Cloud provider worldwide. Through a culture of collaboration, learning and opportunity, Customer Service is a community... See more

  9. Customer Experience Manager

    Staffordshire | From £50,000 to £55,000 per annum | From Merje Limited

    My client is looking for a Customer Experience Manager to act as the voice of the Customer for the business. Responsible for defining the Customer Experience strategy, generating actionable... insight and improving Customer experience deliver. Responsibilities · Defining the Customer Experience strategy. · Prioritising the wants and needs for each Customer group so the business clearly understands the cor... See more

  10. Head Of Customer Service

    Essex | £80000 - £90000 per annum + + package | From Fawkes & Reece

    Do you have experience managing customer service teams within the new build or construction sectors? I am currently looking for a a Head of Customer Service to work for a high end residential... developer on site in Essex You will be managing a team of managers, coordinators & operatives ensuring that the quality & customer journey is a high standard The ideal candidate will have stable work experience... See more

  11. Customer Service Manager

    Denbighshire | £40000.00 - £45000.00 per annum | From Zachary Daniels

    Customer Service Manager Marketing leading and expanding business! Zachary Daniels are partnering with one of our clients to recruit a Head of Customer Services/Custoemr Service Manager for... their team in the Northwest. Our client is a market leader in their industry and are recognised for delivering a high level of service and products to their customers. If you want to join a company that is passion... See more

  12. Customer Support Specialist

    Hampshire | Negotiable | From Shorterm Limited

    Customer Support Specialist - Hampshire - Competitive Salary. This is a fantastic opportunity for an experienced Customer Support Specialist to join a world leading Aviation Maintenance,Repair... Overhaul business. The successful Customer Support Specialist will act as the interface between Engineering and the client. Ideal candidates will have an understanding of engineering within the maintenanc... See more

  13. Customer Contact Agent

    Rossendale | £15870 per year | From Marston Holdings

    We are delighted to be recruiting for a Customer Contact Telephone Agent to join our team. You will be joining an existing team who deliver high standards of customer service, dispute resolution... repayment negotiations as well as objection handling relating to overdue accounts on behalf of a various clients from the utility sector. Key elements of the role: Provide a high standard of customer service... See more

  14. Customer Experience Manager

    UK | - £40k-£60k | From Profile 29

    Job; Customer Experience Manager – Remote This company is a streaming service dedicated to classical music and jazz. Their mission is to give anybody, at any given point in time, an... unforgettable and enriching experience with music and arts. They are searching for a Senior Customer Experience Manager who is rigorous, proactive and energetic. In this role, you help their company ensure that customer... See more

  15. Strategic Customer Success Manager

    South East | Competitive | From CLARANET

    About The Role Claranet’s services help our customers do amazing things. We are experts in migrating and running applications and infrastructure 24x7, providing hosting, security, networks... communications managed and consulting services. Claranet is the highest accredited Multi-Cloud provider worldwide. Through a culture of collaboration, learning and opportunity, Customer Service is ... world, these solutions and customer requirements are likely to change over the term of the contractual agreement. With this in mind we are looking for innovative, digital aware, agile individuals that relish the world of change and the level of complexity this brings to any customer focused organisation Claranet’s Strategic Customer Success Managers (SCSM) are responsible for the larger strategic... See more

  16. Head Of Customer Care

    Bedfordshire | - £80k-£85k | From Fawkes & Reece

    Are you currently managing a Customer Care or Aftercare department for a housing developer or a contractor specialising in residential developments? If you are and are looking for a new... opportunity I would be keen to discuss this Head of Customer Service Position with you to cover the Bedfordshire region Extensive people management experience & a strong technical knowledge are required The task is to... See more

  17. Customer Services Team Leader

    Stratford-Upon-Avon | - £25k-£32k | From Consilium Recruit

    A large national automation product distributor is looking to expand their team and have a new vacancy for a Customer Services Team Leader. Commutable from: Rugby, Northampton, Daventry... Wellingborough. The Customer Services Team Leader will be responsible for supporting the Customer Experience Manager with the coordination of the Sales Floor as you will be leading team members to deliver against sal... See more