ACCA is currently recruiting for Customer Service Advisors on a 12 month fixed term basis to join our Customer Service team, based in our Glasgow city centre office.
As an ACCA Connect Advisor... would be responsible for delivering a world class service to an international customer base. Our global customers contact us via telephone, email, social media and web chat. The main focus of your ... quality of service is provided at all times through calls, emails, social media and webchat, with strict adherence to agreed service levels.
Providing a first point resolution service to our customers in ... customers with respect and maintain professionalism at all times
Contribute to the continuous improvement of current processes and procedures
We’re looking for someone who has... See more