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Customer Service jobs in Castlereagh

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  1. Customer Service Representative

    Belfast | | From TTEC (UK) SOLUTIONS LIMITED

    We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Customer Service Representative with TTEC in Belfast, UK . This position is... process will be conducted ; What You'll be Doing As a Customer Service Representative , you'll ensure that the organization is meeting the customer's requirements on a day-to-day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. As a TTEC Customer Experience Champion ... center environment Six months or more of customer service experience About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We... See more

  2. Customer Service

    BT7, Belfast, City of Belfast | £10.02/hour | From Bailey Employment Services Ltd

    We are currently recruiting for an Inbound Customer Service Advisor to work for a large, reputable company in Belfast. As a customer service advisor, you will be the first and often only point... contact for customers with any issues or queries relating to their accounts, so the ability to provide an excellent level of service is essential. Applicants will need to be flexible to work evenings and weekends when required. The role is full time at 35 hours per week, with an hourly pay rate of £10.02p/h. No experience is required, as you will receive a full 6 weeks paid training at the start of your employment. While initially a 6 month contract, the role offers genuine career progression and has the potential to become permanent for the right candidate. All candidates will be... See more

  3. Customer Service Representative

    Belfast, City of Belfast | | From TTEC

    We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Customer Service Representative with TTEC in Belfast, UK. This position is... application and selection process will be conducted virtually. What You'll be Doing As a Customer Service Representative, you'll ensure that the organization is meeting the customer's requirements on a day-to-day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. As a TTEC ... * Ability to thrive in a dynamic call centre environment * Six months or more of customer service experience About TTEC We help global brands provide a great experience to their customers, build customer... See more

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  5. Customer Service Advisor

    BT7, Belfast, City of Belfast | £10.02/hour | From Bailey Employment Services Ltd

    Bailey Employment Services Ltd are currently seeking motivated and enthusiastic individuals to join their reputable client based in Belfast. The role will involve dealing with inbound customer... queries, completing telephony, digital and admin-based tasks to service customer queries. The Benefits: * Customer Service Advisors that join the company will be rewarded with a basic pay rate of £10.02 per hour. * Potential to increase earnings by working overtime as well as an uplift in pay for unsociable hours. * Subject to qualifying criteria, Customer Service Advisors will be entitled to an Annual bonus as well as monthly Cash payments * While the role is initially temporary there are genuine opportunities for career progression * Initially you will be entitled to 28 days... See more

  6. Spanish Customer Service Executive

    Newtownabbey, Antrim and Newtownabbey | | From Apple Recruitment

    On behalf of our client, we have an exciting opportunity for a Spanish speaking Customer Service Executive to join their dynamic, demanding multi lingual commercial department based in Mallusk. This... Friday. Reporting to the Commercial Manager, the Spanish Speaking Customer Service Executive will be the first point of contact for business to business customers, primarily from the Spanish speaking ... including MS Word & Excel. * Strong Excel skills are essential. * Entitlement to work in the UK under the EU Settlement Scheme settled status / UK work permit The Customer Service Executive can ... confirmations within a specific timeframe. * Plan and track orders and advise customer of problems. * Liaise with Customers regarding loading and deliveries. * Internally liaise with all departments... See more

  7. French Customer Service Executive

    Newtownabbey, Antrim and Newtownabbey | | From Apple Recruitment

    On behalf of our client, we have an exciting opportunity for a French speaking Customer Service Executive to join their dynamic, demanding multi lingual commercial department based in Mallusk. This... Customer Service Executive will be the first point of contact for business to business customers, primarily from the Spanish speaking market. This will give you the opportunity to build relationships ... . * Entitlement to work in the UK under the EU Settlement Scheme settled status / UK work permit The Customer Service Executive can expect a competitive salary of £20K - £25K per annum as well as ... and advise customer of problems. * Liaise with Customers regarding loading and deliveries. * Internally liaise with all departments regarding customer enquiries, specifically working closely with... See more

  8. Customer Service Executive

    Newtownabbey, Antrim and Newtownabbey | | From Apple Recruitment

    On behalf of our client, we have an exciting opportunity for a Customer Service Executive to join their dynamic, demanding multi lingual commercial department based in Mallusk. This full time... permanent role in a non-call centre environment. Hours of work are 8:30 a.m. to 5:15 p.m. Mon to Thurs and 8:30a.m. to 4:00 p.m. on Friday. Reporting to the Commercial Manager, Customer Service Executive will be the first point of contact for business to business customers, primarily from the Spanish speaking market. This will give you the opportunity to build relationships and take ... settled status / UK work permit The Customer Service Executive can expect a competitive salary of £20K - £25K per annum as well as a benefits and appropriate training and development. Further details... See more

  9. Service Delivery Manager

    Newtownabbey | Competitive | From Capita

    We're supporting our clients as they adapt to a new world in the wake of COVID-19. We're now recruiting for roles which will help our clients to deliver vital services and to resume business..., you will be monitoring and reporting on service delivery metrics and overall performance and coordinating planned changes with customer service, change management and operations. Maintaining ... the whole team contribute to the continuous improvement of the function Accountable for managing the IT service delivery for one or more client accounts Provides a focus for SLA management and customer ... required Strong client focus - ability to operate at prime customer contact level typically at senior manager/director level. Demonstratable operational service delivery management expertise... See more

  10. Service Desk Administrator

    Belfast | | From Brook Street UK

    Brook Street is delighted to be recruiting a Service Desk Administrator for our Belfast client The ideal candidate will have strong office administration skills and have very good communication... skills both written and oral. You will need to be well organised with the ability work well alone and also as part of a team. This role will be excellent for someone who wishes to develop their skills in a growing organisation. Applicants for this job must have previous hands on service administration experience. Duties will involve : * Answering telephone calls in a timely and efficient manner and taking messages * Maintaining databases on excel * Preparing paper work, filing, faxing and photocopying * Marking/allocating customer and supplier payments * Manage vehicle fleet... See more

  11. Customer Success Manager

    Belfast | | From Micro Focus

    Customer Success ManagerJob Description:Customer Success Manager About the roleAt Micro Focus, the customer success manager will understand customer outcomes through ongoing collection and analysis... ensure continued customer access to the service in addition to the identification of expansion opportunities.Serve as the primary contact for the on boarding of new customers,Collaborate with Product Management, Engineering, Product Specialists and Professional services to ensure customers transition to the SaaS platform as quickly and efficiently as possible.Proactively monitor customer adoption, usage, support requests, SLA/SLOs and act as an escalation contact point for service issues until satisfactory resolution.Gauge customers’ levels of engagement with the company and provide feedback to... See more

  12. Collection Agent

    Bangor, Gwynedd | - £26k | From Manpower

    Field Collections Agent - North Wales We are currently recruiting for a Field Collections Agent to join our client, a leading energy company in the UK on an ongoing temporary basis with the... prospect of becoming a permanent employee in the future. As a Field Collections Agent, you'll visit customers at their homes or businesses in a Covid secure way to talk about unpaid bills and offer a range of sol... See more

  13. Support Lead

    Belfast | Very competitive package | From Faststream Recruitment

    Faststream Recruitment has been exclusively appointed by Harland and Wolff to recruit an IFS Support for their flagship yard in Belfast. H&W are now looking to build a team of top talent, who will...... See more

  14. Service Designer

    Belfast | | From Version 1

    Service Designer Employees can work remotely, but must be based in the United Kingdom Full-time Company Description We pledge "to prove IT can make a real difference to our... customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big and we... See more

  15. Service Designer

    Belfast | Unspecified | From Version 1 Ltd

    Service Designer Employees can work remotely, but must be based in the United Kingdom Full-time Company Description We pledge "to prove IT can make a real difference to our customer's... businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you. Job Description Service designers design the end-to-end journey of a service. This helps a user... See more

  16. Service Designer

    Belfast | | From Version 1

    Company DescriptionWe pledge "to prove IT can make a real difference to our customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions... then we deliver.We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are ... DescriptionService designers design the end-to-end journey of a service. This helps a user complete their goal and customer to deliver their policy intent. In this role, your work may involve the creation ... and can design services and make decisions to meet users needs. (Relevant skill level: working)Evidence- and context-based design. You can absorb large amounts of conflicting information and use it to... See more

  17. Trainee Service

    Belfast | £20000 - £25000 per annum | From Ernest Gordon Recruitment

    Trainee Service Engineer (Water Treatment) £20,000-£25,000 + OTE £30,000 + Benefits Belfast, Northern Ireland Are you a Trainee Service Engineer, looking for a day-based role, with... chance to boost your earnings via overtime? This role is for one of Northern Ireland's leading water treatment companies; providing an opportunity to grow in this well-established business . Your role as Trainee Service E... See more

  18. Customer Management Associate

    Belfast, City of Belfast | | From PWC

    PwC’s Operate business delivers large operational and managed service solutions for clients to meet regulatory, risk and compliance challenges. With over 2000 staff deployed on large implementation... and grade C or above and A Levels or equivalent Previous customer service experience preferably in financial services, utilities or retail. Excellent attention to detail and the ability to effectively ... and execution programmes, Operate brings together top talent with a distinctive mix of knowledge and skills. We support clients by providing staff augmentation services, delivering large scale ... excellence disciplines for some of the biggest brands worldwide. Customer management A career in our Customer Management practice, will provide you with the opportunity to help our clients identify... See more

  19. Service Delivery Manager

    Newtownabbey | | From Capita

    We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business... as a Service Delivery Manager. Home based with travel to customer site in N. Ireland (once Covid-19 restrictions have lifted).Great Opportunity to join our Service Delivery team, overseeing all ... changes with customer service, change management and operations.Maintaining relationships with technical teams, IT, and business partners; communicating on major service outages/escalations. Managing ... and stay away from home as and when requiredStrong client focus – ability to operate at prime customer contact level typically at senior manager/director level.Demonstratable operational service... See more

  20. Service Delivery Manager

    Belfast | | From Capita

    We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business... function and support staff. As the SDM, you will be monitoring and reporting on service delivery metrics and overall performance and coordinating planned changes with customer service, change ... requiredStrong client focus – ability to operate at prime customer contact level typically at senior manager/director level.Demonstratable operational service delivery management expertiseEligible for SC ... wherever possible.Oversees all aspects and day-to-day activities of a service delivery function and support staff.Job title:Service Delivery ManagerJob Description:Help strengthen our Delivery Team... See more

  21. Finance Shared Services Lead

    united kingdom | | From Evenbreak

    Finance Shared Services LeadPosted: 25 Feb 2021Closes: 27 Mar 2021 National, National UK Competitive Permanent & Full-time 1348578634 Job descriptionWho we arePwC's Operate delivers operational... and managed service solutions to clients across a range of areas linked to their regulatory, risk and/or compliance agendas. We provide regulatory insight, highly skilled operational resource and an ... Financial Crime Operations, Compliance Operations, Augment and Customer Management. We have almost 1,500 people located in our purpose built, secure delivery centre in Belfast; across our regional offices ... Shared Services Centre within our Finance Managed Solutions offering of our Finance Solutions team. Finance Solutions is a team of finance professionals who deliver bespoke and standard finance solutions... See more