IT Support Analyst – Ballymena, Northern Ireland
Salary: up to 25K DOE + Benefits
Our client is successful water engineering company that has evolved with various clients and now... provide a full range of multi-disciplinary environmental and engineering services.
First point of contact for all telephone calls from customers and field engineers.
Updating all information received promptly to ensure field engineers workload is planned and completed to ensure deadlines are achieved. Develop and document procedures and workflows.
Respond to service issues and requests. Monitor and maintain computer systems.
Essential Skills & Requirements:
Experience of working in IT supporting / Customer service environment is essential
Qualification in Maths... See more