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Customer jobs in Middlesbrough

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  1. Customer Service Account Manager

    Middlesbrough | £18000 - £19000 per annum | From Cordant People

    My client is looking to appoint a temporary to permanent Customer Service/Account Manager, ideally to start January. The company has been established for over 30 years selling into the private... sector, materials, consumables, and equipment. My client prides itself on first class customer service and is going from strength to strength, this is a fantastic opportunity for a self driven individual. Main... See more

  2. Customer Service Quality Coordinator

    Stockton-on-Tees | | From Cubic Corporation

    Business Unit:Cubic Transportation SystemsCompany Details:Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve... results of monitoring.Conducts individual and group monitoring feedback sessions.Recommends corrective actions for individual staff members and procedural improvements for all customer facing staff.Trains all staff responsible for monitoring and conducts calibration sessions to ensure consistency of evaluations.Contributes to the development of training materials as they relate to customer service skills.Gathers and reports customer feedback collected during monitoring activities.Comply with Cubic’s values and adherence to all company policy and procedures.  In particular comply with the code... See more

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  4. Customer Contact Manager

    Durham, County Durham | £42521/annum Car Allowance | From Adecco

    Adecco Sunderland has an exciting opportunity to join a well-established company Covering Offices in Durham, Ashington and Bedlington as a Customer Contact Manager on a permanent basis. The working... hours are - Mon-Fri, 37 hours per week Salary, £41,251 plus Car Allowance The Role To plan, coordinate & manage the activities of the customer contact team to maintain & enhance customer ... customers. Accountabilities Manage and oversee the delivery of critical front line customer contact & administrative services operating, 24/7 365 days per year. Develop & implement customer contact policies & procedures. Communicate customer contact service standards and achieve performance targets. Direct & manage the customer contact team. Monitor the accuracy of data capture & reporting. Identify... See more

  5. Customer Service Representative

    Durham, County Durham | £9.30/hour | From Adecco

    We are once again delighted to be working in partnership with our prestigious client Atos and are recruiting for long term temporary Full-time positions which will start in February. Customer... of service to Atos's client customers. The role will be primarily focused within the call centre dealing with inbound customer enquiries which will include; · Identifying and checking customer records using the client's system to provide appropriate information to customers · Majority of the work involves processing customer requests and updating customer records it is therefore time-critical, requiring a high degree of accuracy and attention to detail. · You will be using internal systems to capture and record details of customers information and also taking complaints/feedback. · As a member... See more

  6. Customer Care Coordinator

    Newton Aycliffe, County Durham | £23500 - £26000/annum | From Baltic Recruitment Services Ltd

    Are you an experienced Customer Care Coordinator? Do you have experience working within the KBB Industry? Baltic Recruitment are currently recruiting for a Permanent Customer Care Coordinator... working for a highly reputable client based in Newton Aycliffe. Our client has an exciting opportunity for a proactive and highly motivated, customer focused Customer Care Co-ordinator to join their ... ' attitude to manage multiple projects at any one time. Clearly communicating with both the customer and internal colleagues at every stage. Customer Care Coordinator Main Duties & Responsibilities ... and most importantly, our customers. Placing orders with suppliers and managing suppliers to ensure that all parts are delivered on time to meet the delivery/install date. Placing orders for extra orders... See more

  7. Customer Support Representative

    DL1, Darlington, County Durham | £17051 - £19500/annum | From Northgate Vehicle Hire

    This is an exciting opportunity for an ambitious, customer service professional to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative and bring to... life the Northgate experience for our customers. We have a wide variety of different teams within the Customer Service department, all responsible for different elements of Northgate’s services. What they all have in common is that they are looking to you to deliver a great experience and provide the right service for them. So, whether you are helping a customer with a new rental, resolving a customer query or booking a vehicle MOT. There is plenty to get your teeth stuck into! About you · You come from a fast-paced, customer-focused background. · You will have some... See more

  8. Customer Service Advisor

    Stockton-on-Tees, County Durham | £21000 - £22000/annum | From Randstad Business Support

    About Our Client Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you. Job... Responsibilities: You'll be an essential contact for our customers, providing expert advice on the products and services that will support them through some of the most important moments of their lives. Log customer complaints to resolution. You will explore customers lives and ensure correct outcome is reached. You'll be encouraged to grow in your role, and work in new innovative ways - and you can expect the training, development and digital skills you need to deliver the excellence our customers expect. You will build relationships across the local community to ensure needs are met... See more

  9. Customer Service Apprentice

    DL3, Darlington, County Durham | £4.15/hour | From Job Ready

    School Website, App and Marketing provider, Smart School Websites, are preparing for growth in 2021. Based in the Faverdale office in Darlington, an exciting position has been identified for a... Customer Service Apprenticeship. You will liaise with existing and new clients by assisting with sales enquiries. Duties include but are not limited to: * Business to Business Telesales (B2B) * Identifying new business leads * General Admin duties, using internal databases & Microsoft Office. * Identifying, screening, and placing suitable candidates * Servicing clients, taking enquiries ... face. * Confident speaking to others * Articulate * Willing to learn. * Career driven. * Preferably interested in sales Candidate will work towards completing a Level 3 Customer Service Specialist... See more

  10. Customer Engagement Executive (Fixed Term Contract

    StocktononTees | £20000/annum | From Pareto

    Customer Engagement Executive (Fixed Term Contract) J10522:NE:GJ:CEE Calling all recent graduates! We are currently on the lookout for bright, target driven university graduates to fill a number... of customer engagement positions with a leading Financial organisation in Stockton-on-Tees. The role will involve heavily interacting with existing customers, exploring how the company can help them further, and introducing additional services that they could benefit from. There is considerable scope for career progression with the opportunity to move into a more senior internal or field based role as your knowledge of the company and their product offering widens. For these positions you will need to have excellent communication skills, with a passion for business and plenty... See more

  11. Customer Account Representative

    Stockton-on-Tees, County Durham | | From Wolviston Management Services

    Wolviston Recruitment Services Ltd are recruiting a Customer Account Representative for a client based in Stockton. Are you confident in creating long-term, trusting and efficient relationships... with customers and fulfilling orders? If so, then this role could be for you! The successful candidate will be appointed a portfolio of customers Worldwide and will be responsible for orders, answering enquiries and any issues which may arise. Main Duties: * Deal with both internal and external customers on a daily basis * Processing and despatch of orders to ensure customers receive orders on time and in full * Set up new customers and obtain necessary information * Order receipt and entry onto SAGE, checking against forecast, price, credit and incoterms * Confirmation to customer... See more

  12. Customer Service Advisor

    Willington, County Durham | £9/hour | From Optimum Recruit Limited

    We are looking to recruit on behalf of our client, a number of experienced Customer Service Advisors to join their team on a temp to perm basis. Ideal candidates will have previous experience... handling a large volume of inbound calls from customers, ideally in a call centre environment or similar. Long term Temp role with the opportunity to go permanent for the right candidate... See more

  13. Customer Service Administrator

    Stockton-on-Tees, County Durham | | From Cordant People

    My client is looking for a Customer Service Representative on a part time basis working Tuesday & Wednesday 9am to 5pm. To be great in this role you will need to be able to demonstrate a strong... customer service background, a drive to deliver results, and going above and beyond for customers. Duties: Precise order capture and conversion to delivery; covering both manual entry and EDI. Review stock availability to meet orders, identify issues and undertake appropriate actions. Export & Shipping Documentation Accurate and timely processing of all credit and debit notes. Resolve customer queries and respond efficiently to information requests Building effective relationships with customers and other Tata business functions, principally Commercial Account Managers, Finance... See more

  14. Customer Service Advisor

    Darlington, County Durham | | From George Boyd

    Customer Service Advisor - George Boyd - Darlington George Boyd are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' five years running! (Apply online only)) We have an exciting... opportunity for a Customer Service Advisor to join us at George Boyd in Darlington. You will undertake warehouse and yard duties to ensure customer needs are met, promote and maximise sales and margins by providing excellent customer service whilst maintaining a safe environment that is in line with company policies and procedures. At George Boyd, we're innovators. The problem solvers, the "out of the box" thinkers. Our customer base is diverse and nationwide and we strive for the highest standards of service. This role is to join our team and deliver excellent service delivery from... See more

  15. Customer Account Manager

    DL3, Darlington, County Durham | - £20k | From Everyday Loans

    We are looking for exceptional talent to join our Branch Network as a Customer Account Manager. Everyday Loans is a market leader within the financial services sector providing sub-prime loans in... you succeed in your next position then this opportunity may be right for you. The Role As a Customer Account Manager you will be involved in the whole process of facilitating a loan for a customer. From making an initial sales call from enquiries provided, to establishing the requirements of the customer and affordability, processing the loan and then ensuring that payments are maintained. This role requires strong communication skills and excellent rapport building on both the phone and face to face alongside having an excellent eye for detail. We look after our customers and we want our... See more

  16. Customer Relations Manager

    Chester Le Street, County Durham | £18000 - £21000/annum | From Adecco

    Adecco Sunderland has an exciting opportunity to join a well-established company based in Chester le Street as a Relationship Manager on a permanent basis. The working hours are - Mon-Fri 2 shift... pattern of either 9-5 or 10-6 with Some Saturday morning overtime shifts available. Salary £18,000 to £21,000 plus monthly bonus The Role To effectively manage customer accounts that have fallen into arrears & maintain all other accounts with a high level of customer service. Effectively communicating with customers to offer tailored solutions to achieve affordable outcomes which are in line with regulatory guidelines & Company policies & procedures. The Customer Relationship Manager will work within a team to positively contribute to the delivery of departmental and business key... See more

  17. Customer Service Apprentice

    DL5, Newton Aycliffe, County Durham | £4.15/hour | From Job Ready

    Based in Newton Aycliffe, an exciting position has been identified for a Customer Service Apprenticeship for a Website Sales company. You will liaise with existing and new clients by assisting with... towards completing a Level 3 Customer Service Specialist qualification... See more

  18. Customer Service Advisor

    Darlington, County Durham | | From George Boyd

    The Role Customer Service Advisor - George Boyd - Darlington George Boyd are a part of Saint-Gobain - Winners of 'TOP EMPLOYER UK AND GLOBAL' five years running! (Apply online only)) Do you have... specifier and distributor of Architectural Ironmongery and Commercial Doorsets. Our ambitious George Boyd Darlington branch are looking for an experienced Customer Service Advisor who can proactively drive sales and achieve targets as part of a dedicated sales team. This is a fantastic opportunity for customer focused and ambitious individuals with demonstrable sales experience to really make their ... Boyd, we strive to put every customer first, no matter how big or small their construction project might be. As such, you'll have no problem in successfully converting quotations to maximise... See more

  19. Key Worker - Complaint's Specialist Customer Service

    Durham, County Durham | £9.30/hour | From NRG

    greenbean RPO are delighted to be working with one of our fantastic clients located in the heart of Durham City Centre. Our client are looking to recruit a number of Key Worker, Complaints/Customer..., however experience of working within a Complaints background, contact centre and customer service experience is extremely beneficial to this role. Please note that successful applicants must be able to successfully pass a Credit Check and DBS check. Duties will include: * To handle complaints from our customers through any channel (Telephone, Letter, Email etc) and resolve complaints as efficiently as possible. * To ensure appropriate and relevant amounts of goodwill and compensation are paid to customers. * To ensure work achieves the quality and productivity measures with effective delivery... See more

  20. Key Worker - Customer Service Specialist

    Durham, County Durham | £9.30/hour | From NRG

    greenbean RPO are delighted to be working with one of our fantastic clients located in the heart of Durham City Centre. Our client are looking to recruit a number of Customer Service Advisors on... pass a credit check AND DBS check. Duties will include: * Handing inbound calls from customers * Dealing with queries within a timely manner * Working on numerous internal systems throughout any given day * Providing outstanding customer service to all customers If you believe that you are suitable for the role, please do not hesitate and apply today... See more