Job Description We have a new and exciting role for an experienced Service Desk/ Call Centre/ Customer Services Team Leader/ Supervisor, with excellent people management skills, to join an... fantastic multinational IT organisation based in Peterborough.
You will come from either a call centre or IT services environment, with a passion for people and a good understanding of ticketing ... point in 2021.
The role requires strong people management and ideally previous technical skills, but that is not essential. The ideal candidate would come from an IT Service Management / Call centre background, having experience managing large teams in of 1st line support staff / call centre, or customer service.
Leadership Responsibilities Service Desk Team / Call Centre leader:
Line management... See more