National Accident Helpline (NAH), the founding company of NAHL Group plc, has a new and exciting opportunity for a Legal Contact Centre Manager to join our evolving Contact Centre (CC) based in... of the Company, the Contact Centre is the heart of the business. As the right-hand person to the Operations Manager, the Legal Contact Centre Manager will be the technical lead responsible for the day-to-day running of the Contact Centre to ensure its effective and efficient functioning through Team Managers; driving performance through KPIs.
The successful Legal Contact Centre Manager will be ... Centre Manager includes:
- Experience of working in a law firm, handling personal injury or medical negligence claims;
- A proven track record of the personal injury or medical negligence sectors...