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Call Centre jobs in Newport Pagnell

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  1. Call Centre Operative

    Milton Keynes | Up to £8.50 per hour | From Hays

    Call Centre Advisors required for temporary position Call Centre Advisor Temporary workers required for various Admin, Customer Service and Reception positions in Milton Keynes Your... new company Hays are recruiting a number of long term temporary jobs for this organisation based across areas of Milton Keynes. If you have experience in a busy outbound/inbound call centre environment we would like to hear from you. Your new role Taking high volume inbound customer service calls Entering information onto databases and admin systems Dealing with complex queries ... a busy call centre/customer service department Excellent written and verbal communications skills Strong administration skills Excellent written and verbal communications skills Able to start...

  2. Call / Centre Service Agent

    MK, Milton Keynes | £17056/annum | From Industrious Recruitment

    A busy call / contact centre in Milton Keynes are seeking call centre agents to work within their Fraud team. KEY RESPONSIBILITIES • Operate various prevention schemes to identify cases.... • Deal with all complaints in accordance with the Internal Complaints Procedure • Resolution of escalated / 2nd level calls Skills • Resilience and motivation • Good communication Skills...

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  4. CALL CENTRE ADVISOR

    Milton Keynes | £16000 - £17000/annum | From Unico Recruitment

    CALL CENTRE ADVISOR Unico Recruitment are delighted to be working with a global distributor who deliver a first class service for some well-known companies. They are currently looking to... recruit a Call Centre Advisor to join their team to manage a number of allocated accounts. The Role ·To answer incoming customer calls ·Answer and customer queries/questions (with full training) ·Day to day contact with customers ·General administrative duties About You ·Excellent attention to detail ·Confident telephone manner ·Great communication skills, both written and verbal ·Team player ·Extremely organised Working Hours ·Rotating shift pattern Monday to Friday 08:00 – 16...

  5. Call Centre Team Manager

    Milton Keynes | £25,000 per annum | From Unico Recruitment

    Call Centre Team Manager Unico Recruitment are working with an elite outsourcing partner who specialise in financial services with core family values that believe in working in partnership to... deliver the very best maintaining customer and client satisfaction at all times. Seeking multiple Inbound Call Centre Team Managers to support an exciting growth plan into 2018. Full Time (40 hours) applicants to cover flexible working hours from Monday-Sunday between the hours of 8am-8pm. * You must pass a Criminal Records and Credit check to be able to do this role.* Key Responsibilities ... , being able to listen to customers concerns, their needs and record information accurately. Building excellent rapport with team Natural leader Work towards targets and goals at team and centre...

  6. Call / Contact Centre Agent

    MK1 | £7.85/hour | From Industrious Recruitment

    A busy call / contact centre in Milton Keynes are seeking numerous customer service agents to join their expanding teams within credit services. Key Responsibilities: •Fully investigate... why customers are in financial difficult to build a clear picture of their circumstances •Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call-in line with policy, customer experience principles and best practice •Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system •Utilise and analyse all information to establish the most balanced solution for the customer based on their...

  7. Team Manager, Call Centre

    Milton Keynes | | From Unico Recruitment

    Are you a customer focused worker, with a passion for delivering ‘the best?’  Are you a confident communicator with a passion for customer service? Do you want to take ownership of your....* Key Responsibilities: · Proven team management experience within a Call Centre environment · Advanced understanding of financial processes in relation to banking · Obtain and evaluate ... rapport with team · Natural leader · Work towards targets and goals at team and centre level Due to a very high number of applications we are unable to come back to every candidate with...

  8. Call Centre Team Manager

    Milton Keynes | £25000/annum | From Unico Recruitment

    Unico Recruitment are working with an elite outsourcing partner who specialise in financial services with core family values that believe in working in partnership to deliver the very best... maintaining customer and client satisfaction at all times. Seeking multiple Inbound Call Centre Team Managers to support an exciting growth plan into 2018. Full Time (40 hours) applicants to cover flexible working hours from Monday-Sunday between the hours of 8am-8pm. * You must pass a Criminal Records and Credit check to be able to do this role.* Key Responsibilities: Proven team ... to listen to customers concerns, their needs and record information accurately. Building excellent rapport with team Natural leader Work towards targets and goals at team and centre level About...

  9. Call Centre Advisors

    Milton Keynes | | From Manpower

    We have great opportunities for Call Centre Advisors who are looking for the next step in their career, you must enjoy working in a very fast-paced, highly flexible and dynamic environment. Due to... the nature of the role you will need to be able to handle calls confidently from customers who may be experiencing financial difficulties. Key Responsibilities: * Actively engage and build trust with customers providing advice appropriate to their circumstances * Negotiate with customers in difficulty on how best to bring their accounts up to date or agree a suitable repayment plan that works for both the customer and the business. * Willing to actively review and improve the collections processes against business and customer measures from design to implementation. * Work with other...

  10. Call Centre Operator

    Milton Keynes | £20000/annum Pro rata | From Jems Recruitment Ltd

    Do you have telephone-based customer service skills? Are you looking to join a supportive, well-established and growing organisation with excellent scope for progression long term? If so....read... on! This exciting company, based in Milton Keynes, requires someone to join their customer service team as a part time Call Centre Operator. You will be processing online and paper based applications from customers and supporting advisors with workloads. On offer is a competitive salary and fantastic quarterly bonus based on personal performance and objectives. This company know how to keep their employees happy with benefits including flexible working opportunities, contributory pension, half price gym membership, season ticket loans, free cinema passes, private healthcare, income...

  11. Call Centre Operator

    Milton Keynes | £20000/annum | From Jems Recruitment Ltd

    Do you have telephone-based customer service skills? Are you looking to join a supportive, well-established and growing organisation with excellent scope for progression long term? If so....read... on! This exciting company, based in Milton Keynes, requires someone to join their customer service team as a Call Centre Operator. You will be processing online and paper based applications from customers and supporting advisors with workloads. On offer is a competitive salary and fantastic quarterly bonus based on personal performance and objectives. This company know how to keep their employees happy with benefits including flexible working opportunities, contributory pension, half price gym membership, season ticket loans, free cinema passes, private healthcare, income protection plans...

  12. Real Time Analyst : Call Centre

    Milton Keynes | | From Unico Recruitment

    Real Time Analyst: Call Centre FREE PARKING Monday-Friday (Flexibility required between 8am – 8pm) Competitive Salary PLUS Company Benefits and Pension Scheme Unico Recruitment are... the development of a new outbound function. In Summary, the successful applicant will be responsible for: • Compiling staffing level requirement forecasting and workplace scheduling in call-centre ... , service activity • Assists with the creation of reporting that may include dashboard reporting, scorecards, and presentations of call centre statistics such as call volume trends, variances from ... departure, meetings, overtime, call outs, etc.) What Are We Looking For in This Role? • Typically Minimum of 2 years’ experience in call centre resource planning role &bull...

  13. Real Time Analyst: Call Centre

    Milton Keynes | | From Unico Recruitment

    Real Time Analyst: Call Centre FREE PARKING Monday-Friday (Flexibility required between 8am – 8pm) Competitive Salary PLUS Company Benefits and Pension Scheme Unico...-centre environments · Prepares reports to determine call volume, calling patterns, service trends, and staff productivity · Tracks vacation schedules, shift change requests, and monitors new ... trends, service activity · Assists with the creation of reporting that may include dashboard reporting, scorecards, and presentations of call centre statistics such as call volume trends, variances ... , early departure, meetings, overtime, call outs, etc.) What Are We Looking For in This Role? · Typically Minimum of 2 years’ experience in call centre resource planning role · Experience in...

  14. Customer service Agent - Call Centre

    Milton Keynes | £19000/annum | From Industrious Recruitment

    My client in Milton Keynes is seeking a skilled Customer Service agent to work in their busy Contact Centre. What you’ll be doing: The primary focus for this role is to create new... customers by assisting them to obtain quotations and policies for various insurance products. This will include: • Handle a high volume of telephone calls from customers who have queries relating to their insurance policy. • Respond to customer correspondence by letter and email • Meeting the high expectations and standards of our Customer Service within the company. • Manage and complete helpdesk tasks • Effectively manage and resolve complaints. • Carry out administration duties including post. • Handle a small volume of calls and leads relating...

  15. Customer Service Advisor - Call Centre - Immediate Start

    Milton Keynes | From £7.80 to £7.80 per annum | From Industrious Recruitment

    Do you want to start work before Christmas? Do you want to work for a company that will train you for the role and offer progression for candidates that prove themselves. My client is... seeking numerous candidates to join their busy call centre in Milton Keynes.  Inbound customer service duties. No previous experience is necessary. This is a permanent position, 40 hours a week. Monday to Friday, 10am - 7pm. Please apply or call for more details...

  16. Customer Service Advisor - Call Centre - Immediate start

    Milton Keynes | £16224/annum | From Industrious Recruitment

    Do you want to start work before Christmas? Do you want to work for a company that will train you for the role and offer progression for candidates that prove themselves. My client is seeking... numerous candidates to join their busy call centre in Milton Keynes. Inbound customer service duties. No previous experience is necessary. This is a permanent position, 40 hours a week. Monday to Friday, 10am - 7pm. Please apply or call for more details...

  17. Call / Contact Centre Agent - New Business Inbound Team

    Milton Keynes | £22000/annum | From Industrious Recruitment

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their new business team. This busy contact centre is full of dedicated, positive... people that come from working within a sales environment, whether that be within retail, double glazing or already within a call centre environment, you must be able to demonstrate working to targets ... people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products. • Utilising skills learnt in...

  18. Call Centre Consultant - New Business Inbound Team

    Milton Keynes | From £18,000 to £18,000 per annum £18000 OTE £30k | From Industrious Recruitment

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their New Business - Inbound Team. This busy contact centre is full of dedicated... within a sales environment, whether that be within retail, double glazing or already within a call centre environment, you must be able to demonstrate working to targets with a proven track record ... positive people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products. • Utilising skills learnt in...

  19. Call Centre Agent - Customer Service - Finance

    Milton Keynes | From £17,056 to £17,056 per annum | From Industrious Recruitment

    My client is seeking various customer service, call centre representatives to work in their busy contact centre in Milton Keynes. This is a permanent position, working 5 days out of 7, 40... calls · KEY RESPONSIBLITIES: · Operating various prevention schemes to identify cases of attempted fraud in order to minimise loss to the client · Contacting customers to establish ... professionally and effectively with departments ensuring that rapport building is used to maintain the relationship · Resolution of escalated calls · QA Support as required · Provide...