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Call Centre jobs in Newport Pagnell

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  1. Call Centre Supervisor - Part Time

    Milton Keynes | Competitive Salary | From 1st CHOICE RECRUITMENT - Milton Keynes

    Do you have previous call centre experience? Are you looking for that next step? We are recruiting for a call centre supervisor on a 6 month FTC. Competitive Salary. The role... Manage a team of agents within a fast paced call centre environment - Updating customer information - Rotating shifts, including mornings, evenings and weekends - Dealing with queries and complaints including escalated complaints. - Complying with data protection & legislative criteria. - Ensure your team is meeting targets About you - Must have previous telephone based customer service experience - Must be ambitious and have a hunger to learn - Experience managing a team - Remain calm under pressure, be self-motivate and target driven - Good keyboard skills, accurate data...

  2. Contact Centre Agent / Call Centre Agent (£25K - £30K

    Northampton | £15500 - £25000 per annum | From EasyWeb Agency

    Contact Centre Agent / Call Centre Agent - Multiple Positions available  An opportunity to work for one the  UK’s fastest growing  companies as recognised by the Sunday times virgin fast track 100... can also offer fantastic training programmes and the ability to progress within your role.  Keywords: Call Centre Agent, Contact Centre Agent, Customer Service, Sales, Sales Advisor, Sales Agent, Sales Executive, Contact Centre Advisor, Call Centre Advisor, Inbound, Outbound, Telesales,  This vacancy is being advertised by Easy Web Agency, the UK’s leading Online Recruitment Agency. The services ... We are looking for inbound contact centre agents to work within a Northampton based insurer.  Salary - £15,500 - £17,500 + Bonus (Average £500+ a month) - Uncapped Commission (OTE £25,000...

  3. Call Centre Agent

    Milton Keynes | - £17k | From Claims Recruitment Services Limited

    Call Centre Agent Milton Keynes £17,200 + 5% uplift during unsociable hours (see below for details) Our client, a highly regarded insurance organisation based in Milton Keynes, is... currently looking for a Call Centre Agent to join their team.  The purpose of the role is to provide an efficient and appropriate response to customers and other business partners, dealing ... year in a contact centre environment. Basic working knowledge of MS Office. Keywords:  Contact Centre; Administrator; Admin Assistant; Administration; Call Centre; Office Worker; Customer ... of the Contact Centre (07:00 and 02:00), from Sunday to Thursday. Every 4-6 weeks, candidates will work additional shifts on Friday and Saturday and will then take 2 days off the following week...

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  5. Call Centre & Telesales Executives

    Luton | £19000 - £22000/annum | From CV-Library

    Competitive basic salary ** ** Opportunity to earn £uncapped commission ** ** Rewards and incentives ** ** Monday to Friday no weekends ** ** Free onsite parking ** Due to rapid... growth plans we are looking for driven, competitive and hard-working individuals with previous exposure working in a call centre or telesales environment to join this fast-paced organisation based ... prospect through to closure and account management Required Skills As Call Centre & Telesales Executives you will have: • Positive and enthusiastic ‘can and will do’ attitude! • Ability to build relationship/ rapport over the phone • Previous experience working in a call centre or telesales environment • Drive and determination • Team Player • High level of integrity Benefits £19,000...

  6. Call / Contact Centre Agent

    Milton Keynes | From £7.40 to £7.80 per hour | From Industrious Recruitment

    A busy call / contact centre in Milton Keynes are seeking customer service agents within the disputes team. KEY RESPONSIBILITIES:  • Investigate incoming cardholder claims in line with Credit...  • Communication and information management  Ideally candidates would come from a call / contact centre background, however other industries would be considered ie retail, hospitality ...   • Deal with incoming internal call queries from other departments  • Ensure that incoming cardholder queries are dealt with and updates provided in accordance with the Business Rules  • Retain ... • Liaise professionally and effectively with departments ensuring that rapport building is used to maintain the relationship  • Resolution of escalated / 2nd level calls  Skills • Compliance...

  7. Call / Centre Service Agent

    MK1 | £7.85/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking call centre agents to work within their Fraud team. KEY RESPONSIBILITIES • Operate various prevention schemes to identify cases.... • Deal with all complaints in accordance with the Internal Complaints Procedure • Resolution of escalated / 2nd level calls Skills • Resilience and motivation • Good communication Skills...

  8. Call / Contact Centre Agent

    MK1 | £7.85/hour | From CV-Library

    A busy call / contact centre in Milton Keynes are seeking numerous customer service agents to join their expanding teams within credit services. Key Responsibilities: •Fully investigate... why customers are in financial difficult to build a clear picture of their circumstances •Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call-in line with policy, customer experience principles and best practice •Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system •Utilise and analyse all information to establish the most balanced solution for the customer based on their...

  9. Call Centre Agent

    Milton Keynes | From £7.40 to £7.85 per hour | From Industrious Recruitment

    A busy call / contact centre in Milton Keynes are seeking numerous customer service agents to join their expanding teams within credit services. Key Responsibilities:  •Fully investigate why... customers are in financial difficult to build a clear picture of their circumstances •Effectively communicate with customers on both inbound and outbound calls, building an open, honest and trustworthy relationship and managing the call-in line with policy, customer experience principles and best practice  •Effectively question and challenge customers to establish a clear and fair income and expenditure picture, recording the details accurately on the system  •Utilise and analyse all information to establish the most balanced solution for the customer based on their individual...

  10. Call Centre Performance Trainer

    Milton Keynes | From £25,000 to £28,000 per annum | From Industrious Recruitment

    My client is seeking a Performance Coach to work in their busy contact centre based in Central Milton Keynes, which is full of dedicated, positive people who enjoy an environment focussed on... shared is accurate and paperwork recorded accordingly ? Prepare and co-ordinate the annual reviews for your team    Skills we need:   ? Minimum of 2 years’ experience of having worked in a call centre ... them with advice and guidance to help them improve their sales calls further instilling our values and behaviours ? Regularly walk the floor to provide support and guidance to your team members and in ... escalation point for complaints within your pod and liaise directly with customers when required ? Share insight from calls with your peers and line manager to address any underperformance or lack...

  11. Call Centre Supervisor - Part Time

    Milton Keynes | Competitive Salary | From 1st Choice Recruitment

    Do you have previous call centre experience? Are you looking for that next step? We are recruiting for a call centre supervisor on a 6 month FTC. Competitive Salary. The role :- • Manage... team of agents within a fast paced call centre environment • Updating customer information • Rotating shifts, including mornings, evenings and weekends • Dealing with queries and complaints including escalated complaints. • Complying with data protection & legislative criteria. • Ensure your team is meeting targets About you • Must have previous telephone based customer service experience • Must be ambitious and have a hunger to learn • Experience managing a team • Remain calm under pressure, be self-motivate and target driven • Good keyboard skills, accurate data entry skills...

  12. Call Centre Customer Service Advisor

    Lodge Farm Industrial Estate, Northampton | £7.05 - £7.50/hour | From CV-Library

    Job Title: Customer Service Advisor Location: Northampton, Lodge Farm Industrial Estate Pay Rate: £7.50 p/h for 25 and over. £7.05 p/h for under 25’s £16,000... - •Taking inbound calls and making out bound calls •Dealing with some complaints about delivery times •Updating customer on delivery times •General delivery line queries Candidate Specification - •Must have customer service experience whether it be in retail or call centre •Must be confident on the phone •Must be flexible to work...

  13. Customer service Agent - Call Centre

    Milton Keynes | £18000/annum | From CV-Library

    My client in Milton Keynes is seeking a skilled Customer Service agent to work in their busy Contact Centre. What you’ll be doing: The primary focus for this role is to create new... customers by assisting them to obtain quotations and policies for various insurance products. This will include: • Handle a high volume of telephone calls from customers who have queries relating to their insurance policy. • Respond to customer correspondence by letter and email • Meeting the high expectations and standards of our Customer Service within the company. • Manage and complete helpdesk tasks • Effectively manage and resolve complaints. • Carry out administration duties including post. • Handle a small volume of calls and leads relating...

  14. Northampton Town Centre - Call Centre staff needed

    Northampton | - £14k | From CV-Library

    Call Centre Agents Permanent Immediate Interviews!!! Town Centre based Are you from a call centre background or have a good background in speaking to customers over the phone? My... client is recruiting for Collection Advisors to join their thriving contact centre based in Northampton town centre. They are looking for someone that has come from a similar background either in collections, contact centre or a customer service role. The role is dealing with both incoming and outgoing calls and speaking to customers to take payments and arrange payment plans. This is ... ! Salary £14,000 - £16,000 + £200-£1000 commission per month - but this is uncapped so you have the potential to earn MORE! Town centre location. Parking on site for drivers...

  15. Northampton Town Centre - Call Centre staff needed

    Northampton | - £14k-£16k | From BROOK STREET BUREAU - Northampton

    Call Centre Agents Permanent Immediate Interviews!!! Town Centre based Are you from a call centre background or have a good background in speaking to customers over the phone? My... client is recruiting for Collection Advisors to join their thriving contact centre based in Northampton town centre. They are looking for someone that has come from a similar background either in collections, contact centre or a customer service role. The role is dealing with both incoming and outgoing calls and speaking to customers to take payments and arrange payment plans. This is a great ... - £16,000 + £200-£1000 commission per month - but this is uncapped so you have the potential to earn MORE! Town centre location. Parking on site for drivers...

  16. Call Handler

    Milton Keynes | £15,379 per year | From 1st CHOICE RECRUITMENT - Milton Keynes

    Do you have experience within the Motor trade? Do you have experience in dealing with customers over the phone? Our client is now looking for an inbound agent to join their every growing... team. Claims Call Handler Location: Milton Keynes Salary: £15,379 Hours: 8:00 - 18:00 (1 hour for lunch, general office hours) Job Summary: To work as part of a team in the most efficient manner to achieve business objectives and team targets. Ensuring all work carried out is to a high professional standard. Key Responsibilities: * Answering calls and dealing with ... customer service and communication skills * Call handling experience * Solid knowledge of Microsoft EXCEL and good general IT skills. * Ability to handle calls in a diplomatic and helpful manner...

  17. Contact Centre Agent / Call Centre Agent (£25K - £30K

    Northampton | £15500 - £25000/annum | From CV-Library

    Contact Centre Agent / Call Centre Agent - Multiple Positions available An opportunity to work for one the UK`s fastest growing companies as recognised by the Sunday times virgin fast track... £30,000 per annum. We can also offer fantastic training programmes and the ability to progress within your role. Keywords: Call Centre Agent, Contact Centre Agent, Customer Service, Sales, Sales Advisor, Sales Agent, Sales Executive, Contact Centre Advisor, Call Centre Advisor, Inbound, Outbound, Telesales, This vacancy is being advertised by Easy Web Agency, the UK`s leading Online Recruitment ... 100. We are looking for inbound contact centre agents to work within a Northampton based insurer. Salary - £15,500 - £17,500 + Bonus (Average £500+ a month) - Uncapped Commission (OTE £25,000...

  18. Call / Contact Centre Agent - New Business Inbound Team

    Milton Keynes | £22000/annum | From CV-Library

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their new business team. This busy contact centre is full of dedicated, positive... people that come from working within a sales environment, whether that be within retail, double glazing or already within a call centre environment, you must be able to demonstrate working to targets ... people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products. • Utilising skills learnt in...

  19. Call Centre Consultant - New Business Inbound Team

    Milton Keynes | From £18,000 to £18,000 per annum £18000 OTE £30k | From Industrious Recruitment

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their New Business - Inbound Team. This busy contact centre is full of dedicated... within a sales environment, whether that be within retail, double glazing or already within a call centre environment, you must be able to demonstrate working to targets with a proven track record ... positive people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to work from a high volume of inbound leads that are obtained from a combination of Direct Mail/Websites leads and a third party. • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products. • Utilising skills learnt in...

  20. Call / Contact Centre Agent - 40 hours a week

    Milton Keynes | From £7.85 to £7.85 per hour | From Industrious Recruitment

    A busy call / contact centre in Milton Keynes are seeking customer service agents within the disputes team. KEY RESPONSIBILITIES:  • Investigate incoming cardholder claims in line with Credit...  • Communication and information management  Ideally candidates would come from a call / contact centre background, however other industries would be considered ie retail, hospitality ...   • Deal with incoming internal call queries from other departments  • Ensure that incoming cardholder queries are dealt with and updates provided in accordance with the Business Rules  • Retain ... • Liaise professionally and effectively with departments ensuring that rapport building is used to maintain the relationship  • Resolution of escalated / 2nd level calls  Skills • Compliance...

  21. Call Centre Agent - Customer Service Team

    Milton Keynes | From £18,000 to £18,000 per annum £18000 per annum | From Industrious Recruitment

    A rapidly expanding Insurance call/ contact centre based in Central Milton Keynes are seeking consultants to join their Customer Service team This busy contact centre is full of dedicated... positive people who enjoy an environment focused on teamwork and fun. The primary focus for this role is to create new customers by assisting them to obtain quotations and policies for various insurance products. This will include: • Handle a high volume of telephone calls from customers who have queries relating to their insurance policy. • Respond to customer correspondence by letter ... out administration duties including post. • Handle a small volume of calls and leads relating to new business, ensuring a smooth, compliant process is followed regarding payment of premiums and issue...