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Customer Services jobs in Galashiels

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  1. Customer Service Hybrid Area Relief

    Stow, The Scottish Borders | £20470/annum | From Greater Anglia

    Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool... Street to destinations across the east of England. We have an excellent opportunity to join the Customer Service team as a Customer Service Hybrid Area Relief. Duties will include Train Dispatch, Ticket Office and exceptional Customer Service for all our customers. As an Area Relief, you will be covering the following stations: Diss/Stowmarket/Bury St Edmunds. This role is a 35 hour week ... and motivated individual who is takes pride in their work, and themselves, who has a great level of awareness for Safety, customer service focused, friendly and approachable with the ability to work... See more

  2. Customer Service Advisor - Distribution

    Galashiels, Scottish Borders | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... If you enjoy working with people and you think you could help our customers feel welcome, then this Customer Service Advisor (Distribution) could be a great opportunity for you. This Customer ... ? The Customer Service Advisor role is one the most important roles within the branch network. You will undertake yard and warehouse duties to help promote and maximise sales, and will often be the first point of contact for customers visiting the branch. Key day to day duties include: Deal with customers on a day to day basis in the yard, providing outstanding customer service Assist in... See more

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  4. Investigation Officer

    Selkirk | £24,990 - £30,000 plus excellent benefits | From Ombudsman Services

    Energy Investigation Officer – 9 Month Fixed Term Contract (FTC) - Homebased Salary Range £24,990 - £30,000 plus excellent benefits. The Investigation Officer (IO) is... responsible for understanding the needs of the customer, analysing and identifying relevant information to establish the root cause of the complaint provided by both parties. Whilst managing a caseload to remedy withi... See more

  5. Retirement Housing Manager / Development Manager – Peebles

    Peebles | - £20k-£23k | From HANOVER (SCOTLAND) HOUSING ASSOCIATION LTD

    Location:  Peebles Working hours:  20 per week Remuneration:  £19,800 - £23,456 a year (pro-rata) Closing Date:  15th March 2021 noon Reference:  013 Hanover has been successfully housing and..., personalised service to our customers through efficient management. Overseeing the management of our Retirement Housing development, the property repairs and maintenance, promoting the use ... independent living environment. Housing Management The Retirement Housing Manager gives advice and assistance to customers and others regarding Hanover’s housing management services as well as information and advice relating to use of development facilities and availability of local services and organisations. The Retirement Housing Manager serves to: Welcome prospective and new customers... See more

  6. Social Worker & Care Manager - Peebles - SBO04639

    Peebles | £30,001 - £40,000 | From SCOTTISH BORDERS COUNCIL

    Job Details Grade: 9A Hourly Rate: £19.50 - £21.31 Salary: £35,588.92 - £38,892.17 Pro Rata Per Annum Contract Duration: Permanent & Temporary Please note this post is in total 35 hours. 28 Hours... per Week as a Social Worker - Permanent 7 Hours per Week as a Care Manager - Temporary until 07 July 2022. Role Purpose An exciting opportunity has arisen to work with Scottish Borders within an Adult Services Social care and health team. The post involves working jointly with Health and other partner agencies to assess need and assist in planning care and meeting outcomes with service users ... . Registration with the Scottish Social Services Council. A current driving licence and use of a vehicle is an essential requirement of this post.* *If you have a disability which precludes you from holding... See more

  7. Peer Support Outreach Adviser (the borders)

    Hawick | £17,290 - £20,000 Pro Rata | From Spinal Injuries Scotland

    Spinal Injuries Scotland have listened to our membership and we are excited to be launching our Peer Support program out in Scotland! We have now split out the areas and this area will be focusing... service users & members. Volunteer coordination / support ·        Support volunteers in line with Spinal Injuries Scotland’s volunteering framework. ·        Co-ordinate and deliver volunteer celebration ... internally and externally. Service and Organisation ·        Maintain confidentiality in accordance with Spinal Injuries Scotland policy. ·        Liaise with other Spinal Injuries Scotland staff as... See more

  8. Peer Support Outreach Adviser (the borders)

    Galashiels | £17,290 - £20,000 Pro Rata | From Spinal Injuries Scotland

    Spinal Injuries Scotland have listened to our membership and we are excited to be launching our Peer Support program out in Scotland! We have now split out the areas and this area will be focusing... service users & members. Volunteer coordination / support ·        Support volunteers in line with Spinal Injuries Scotland’s volunteering framework. ·        Co-ordinate and deliver volunteer celebration ... internally and externally. Service and Organisation ·        Maintain confidentiality in accordance with Spinal Injuries Scotland policy. ·        Liaise with other Spinal Injuries Scotland staff as... See more

  9. Social Work Assistant - Langlee Centre - SBO04643

    Langlee | £20,001 - £30,000 | From SCOTTISH BORDERS COUNCIL

    Job Details Grade: 7A Hourly Rate: £14.11 - £15.63 Salary: £25,752.18 - £28,526.18 pro rata per annum Contract Duration: Permanent Role Purpose The busy Duty Assessment Team is located in... Galashiels providing a service to all of the different towns and communities within the Scottish Borders. The Duty Assessment Team is a busy environment in which all concerns for children are screened and initial assessments of risk and need are undertaken. The social work assistants within the team are key in the gathering and sharing of information. This is an exciting, valued, challenging and rewarding role within a friendly and supportive team. Essential HNC/SVQ 3 in Social Care, Child Care and Education OR considerable experience with an undertaking to engage in relevant training... See more

  10. Social Work Assistant - Two Posts - Peebles Social Work Office - SBO04641

    Peebles | £20,001 - £30,000 | From SCOTTISH BORDERS COUNCIL

    Job Details Grade: 7A Hourly Rate: £14.11 - £15.63 Salary: £25,752.18 - £28,526.18 pro rata per annum Contract Duration: Permanent Please note there are two posts available; 1 x 35 hours per... week 1 x 28 hours per week Role Purpose The successful applicants will have the opportunity to work with young people and families facing difficulties and who need long term social work support. This includes children subject to child protection registration as well as within the legal framework of the Children's Hearing system. The post holder will work with looked After Children, including children subject to permanence planning. This is an exciting opportunity to be part of Children & Families Long Term Team West. We are an enthusiastic and innovative team providing a statutory service... See more

  11. Operations Manager - Borders

    Hawick | £34000 | From ARK Housing Association Ltd

    Ark is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are... one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life and to provide the best quality of housing to our ... posts will; ·        Have responsibility for a group of services under one registration ·        Focus on Quality Assurance and regulatory compliance ·        Directly line manage CSMs ·        Focus ... ·        Support delivery of Ark’s Strategic Objectives through implementation As the Operations Manager you will be responsible for all aspects of regulation pertaining to a registered service. You will provide... See more

  12. Business Development Manager - Scotland

    Galashiels | | From Eurofins

    Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our...; protecting existing revenue, relationship building and customer retention.To sell the company’s services and products to ensure the achievement of targets, Key Performance Indicators (KPI’s) and overall ... and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced ... , origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised... See more

  13. Communication & Engagement Manager

    Galashiels | 300 - 350 per day | From Pertemps Scotland

    Communication & Engagement Manager Pertemps Scotland Ltd are working with our client in Edinburgh to recruit for a Programme Manager in the Public Sector on a temporary basis until December 2021... with potential extension. Due to current circumstances this role will be based remotely. Day rate: 300 - 350(Inside) The main duties: - Provide a range of professional services which facilitate effective internal and external communication, making a significant contribution to engaging our people and many stakeholders, and achieving our strategic objectives. - Deliver strategic communications across the Organisation providing direction and support to the Senior Leadership team for both internal and external customers and stakeholders. This role will have responsibility for building our... See more

  14. Communication & Engagement Manager

    Galashiels | | From Pertemps Recruitment Partnership

    Communication & Engagement ManagerPertemps Scotland Ltd are working with our client in Edinburgh to recruit for a Programme Manager in the Public Sector on a temporary basis until December 2021 with... potential extension.Due to current circumstances this role will be based remotely.Day rate: £300 - £350(Inside)The main duties:Provide a range of professional services which facilitate effective internal and external communication, making a significant contribution to engaging our people and many stakeholders, and achieving our strategic objectives.Deliver strategic communications across the Organisation providing direction and support to the Senior Leadership team for both internal and external customers and stakeholders. This role will have responsibility for building our Digital... See more

  15. Account Manager / New Business Development / Project Manager / Engineering or Construction (AWDO-P6103)

    Galashiels | £40,377 per annum + Benefits | From JobFlurry

    Account Management / New Business Development / Project Manager (STEM and Sustainable Construction) who has a Management, Engineering or Construction Qualification at SCQF Level 9 (degree level) or..., Scotland. Candidates will be required to promote the commercial delivery of short courses and Vocational Qualifications and build and maintain strong customer relationships. SALARY: £40,377 per annum ... and forecasting • Assist budget management • Review and develop processes and procedures • Develop and maintain strong networking relationships to market and promote products and services • Act as ... regular progress reports and service updates • Support the deployment of staff across courses and programmes • Identify, develop and implement new business opportunities • Plan, develop and implement... See more

  16. Transition Project Manager

    Melrose | Competitive Salary + Benefits | From CGI

    Job Description Transition and Project Manager - Scottish Borders Position Description Join us as a Transition & Project Manager! If you are looking for a challenge that stretches your... influencing external (e.g. client/partner) and internal (e.g. team and management) stakeholders; challenges deviations from agreements with members, suppliers or customers. Required qualifications ... reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in... See more

  17. Tool Hire Supervisor

    Galashiels, Scottish Borders | | From Jewson

    The Role At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach... schedules are processed accurately and promptly and advising customers on trading terms and conditions Servicing and maintenance of all tools making sure that any technical problems, faults and repairs ... If you enjoy a customer-facing role where you are responsible for driving sales and business opportunities, and enjoy working with mechanical equipment, then this Tool Hire Supervisor could be ... will I be doing in this role? The Tool Hire Supervisor role is a varied and busy role. You will be focused on generating profitable Tool Hire business by building relationships with customers both face... See more

  18. Care Assistant

    Galashiels | Up to £12.66 per hour + Free PVG and uniform | From Newcross Healthcare Solutions

    Working for Newcross is more than just a job. As a part-time Care Assistant in Galashiels, Hawick, Peebles, Selkirk, Kelso, Jedburgh, Melrose and surrounding areas of the Scottish Borders, you will... ensure that our service users get the support they need to make the most of every day. You'll be a key team member, surrounded by supportive colleagues, assisting with personal care, clinical needs, social activities and any additional services needed. Working with Newcross is a golden-ticket opportunity to challenge yourself in a rewarding role with plenty of opportunities to advance your ... week: * Ensured our service users get the support they need to live their lives to the fullest * Assisted with personal care, clinical needs, social activities and any additional services needed... See more

  19. Relief Pharmacist

    Galashiels, The Scottish Borders | £38000 - £53000/annum | From Boots UK

    Need to know Are you a Pharmacist interested in working in the Scottish Boarders? We have a fantastic opportunity for a Relief Pharmacist to join us in supporting our stores in and around... love to hear from you! About Boots We are the UK’s leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK, our purpose is to help our customers look and feel better than they ... of Walgreens Boots Alliance. What you can expect: As a Pharmacist with us, it goes without saying that you’ll be providing excellent customer and patient care it’s more than just dispensing medicine, it’s ... and ethical decisions in the pharmacy * Building pharmacy capability of store teams * Conducting continual review through audit, observations and risk assessment to ensure customer and patient safety is... See more