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Customer Service jobs in Theale

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  1. Customer Service Manager

    Basingstoke | | From REDROW

    The Customer Service Manager will deliver a first class service to our customers which will involve management of a small team of Customer Services Technicians and close interaction with... Customer Service Co-ordinators Key Responsibilities  Increase NPS year on year. Increase promotors and decrease detractors through addressing customer needs efficiently and effectively Be ... parties are able to attend, ensure these meetings are arranged at a convenient time for customers and follow the agenda set out in the customer services procedures, this will involve occasional evening ... as appropriate. Liaise with Head of Customer Services and Human Resources on all employment issues. Health and Safety - Keep appraised of Health and Safety updates and where necessary liaise with...

  2. Senior Customer Service Advisor

    High Wycombe | To £21,129 plus Company Benefits | From RAC Motoring Services Ltd

    Job Description To provide a world class customer service experience for Hyundai Customers at Director and Press Office level. To ensure we delight customers with fair and consistent complaint... be at the top of your game in Customer Services wanting to take your skills to the next level. All incoming contacts at this level are to be investigated thoroughly and timely with a view to ... customer service. Role purpose Role responsibilities- - Handle all incoming Customer correspondence at Director and Press level within a timely manner. - All responses to be in line with ... the continuous development of processes and procedures to help support and enhance the delivering of first class customer service - Responsible for Case Management on a day to day basis Skills...

  3. Senior Customer Service Advisor

    High Wycombe | To £21,129 plus Company Benefits | From RAC Motoring Services Ltd

    Job Description To provide a world class customer service experience for Hyundai Customers at Director and Press Office level. To ensure we delight customers with fair and consistent complaint... be at the top of your game in Customer Services wanting to take your skills to the next level. All incoming contacts at this level are to be investigated thoroughly and timely with a view to ... customer service. Role purpose Role responsibilities- - Handle all incoming Customer correspondence at Director and Press level within a timely manner. - All responses to be in line with ... . - Ensure the continuous development of processes and procedures to help support and enhance the delivering of first class customer service. - Responsible for Case Management on a day to day basis. Skills...

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  5. Customer Services

    Reading | £8.46 per hour | From Reading Commercial

    Temporary Customer Service Advisor Theale, Berkshire Temporary, Full Time (37.5 hours) £8.46 per hour My client, providing living aids and rehabilitation equipment nationwide is searching for... top Customer Service Advisor on a temporary basis. Your main duties will be: + Sales Order Processing + Service User Account Creation and Client searches + Stock query investigation and processing out of stock items + Liaising with service users to arrange delivery or collection of equipment + Ensure any complaints or issues are raised with the Customer Service manager to ensure quick resolution You'll have good customer service experience, with the ability to comply with internal processes and procedures, utilising your communication, IT and administration skills. Any knowledge...

  6. Customer Services

    Camberley, Surrey | 10.2600 | From Guidant Group

    Customer Service Representative Camberley Starting asap £10.26 p/h plus holiday pay Our client, a well-known global corporate organisation, is looking for a Telephone Customer Service... in the system recording all interactions, comments and use the escalation processes when appropriate. Essential Criteria: *Previous work experience gained in a customer service environment ... Representative based in Camberley. The role is paying £10.26 p/h and will be for an initial duration of 12 months. You will mainly be responsible for the resolution of business customer queries and sales team support. Key Accountabilities: *Take inbound calls from internal customers in an efficient, effective and courteous manner. *Support Sales Team by accurately placing customers' orders...

  7. Customer Services

    Bracknell, South East England | 18000.0000 | From Reed

    Do you have experience in customer services? Are you maybe working in retail and would love to work Monday to Friday in an office? Are you a good communicator and love helping... customers? If yes, then I have the perfect job for you! My client has just moved to Bracknell into brand new, state of the art offices. The successful candidate will join a successful customers service team, dealing with enquires or the phone and by email. Solving queries and going that extra mile to help their customers and suppliers. The role is working from 8am-5pm and includes free parking. If you have experience of working within the maintenance industry and dealing with contractors, then this would be advantageous. If you think this job is for you, then please apply...

  8. Customer Service Manager

    Reading | £35000 - £40000 per annum | From KASUS

    Customer Service Manager - Reading - £35-40,000 DOE + Car Allowance + Benefits My client is an established provider of facilities services and is looking for an experienced Customer Services... Manager to play a pivotal role in delivering a high quality service by managing the Helpdesk, Planning and Business Support teams, maintaining a close working relationship with the management team, and driving customer satisfaction. This is a role with a broad set of responsibilities and would suit a highly flexible and astute manager with excellent administrative, organisational and interpersonal skills and who has a professional and polished appearance. You should also have experience of business improvement, change management and have a strong background in customer service related...

  9. Customer Service Executive

    Reading | 22000.00 - 24000.00 Per Year | From That Recruit

    Berkshire based business group is seeking an experienced Customer Service Executive to hit the ground running. The successful candidate must be motivated, passionate, have a positive, team-based... approach as well as possessing exemplary oral & written communication skills. Previous experience would be highly advantageous. You will be providing a crucial customer service role within a busy sales office which services multiple companies. This role is varied so a flexible approach to duties is essential. There are plenty of opportunities for future progression within the group ... • Interpersonal & influencing skills • Time Management • Previous customer service/telesales experience preferred • Excellent PC skills with competency in Word, Excel and Access • Comfortable in...

  10. Customer Service Representative

    High Wycombe | | From Biffa

    A fantastic job opportunity is available for someone who wants to kick start their career in an office based job role with a fantastic team. Working as part of our dedicated Customer Service... team you will be joining a well-established, fun and energetic organisation. We are passionate about providing great customer service whilst ensuring that we work together to create a great working ... family." * "This is my first full-time job so I was really nervous when I started, but I have never been made to feel so welcome. Biffa Customer Service is such a close-knit environment that I have made ... with the support of my colleagues and Managers. Customer Services is a high-paced environment where you are kept on your toes handling customer queries, however help and support is always available when...

  11. Customer Experience Service Designer

    Newbury | Competitive | From Vodafone Limited

    Joining Vodafone is more than a job, what we do matters. We don't just carry minutes, texts and data - we carry people's lives. And that's a huge responsibility. If you think for a minute about the... directly provided fixed and mobile communications service. We're providing a blueprint to revolutionise how our customers use voice, messaging, data and fixed-line solutions. Using this technology, in ... is to design and deliver a customer orientated best in class Service experience. The role is aimed at service specialists who are capable of providing real design and thought leadership, with ... * Ensure that the end-to-end customer journey delivers excellent, measureable, customer experience. * Ensure that the network, service and related operational support requirements are fully captured...

  12. Customer Service Representative

    Thatcham | £19000 - £21000 per annum | From Page Personnel Secretarial & Business Support

    Based in Thatcham, our client is looking for enthusiastic individuals to join their Customer Service team as Customer Service representatives. Client Details The Customer Service Advisor will... be working alongside a large, very busy team in the companies Customer Service department in Thatcham. Working out of comfortable offices, the successful candidate will be surrounded by driven individuals with a high level of dedication to their roles. Description Key responsibilities for the Customer Service Advisor will include: Direct Customer Contact Responding promptly to all telephone and email enquiries Complaint Resolution Setting up new customers accounts Processing orders via SAP Managing a customer database Profile The ideal Customer Service Advisor will have...

  13. Customer Service Advisor

    Reading | £20000 - £25000 per annum | From Page Personnel Secretarial & Business Support

    Page Group have recently paired with an FTSE250 company, where an exciting opportunity has arisen for a Customer Service Advisor. Client Details Based in central Reading, the Customer Service... Advisor will be working alongside a large, busy team in the Customer Service department. Working out of modern offices, the successful candidate will be surrounded by driven individuals with a high level of dedication to their roles. Description Key responsibilities for the Customer Service Advisor will include: Direct Customer Contact Responding promptly to all telephone and email enquiries Complaint Resolution Setting up new customers accounts Processing orders via SAP Managing a customer database Profile The ideal Customer Service Advisor will have: Excellent...

  14. Customer Service Administrator

    Basingstoke, South East England | 10.0000 | From Reed

    Do you have telephone based Customer Service experience? Are you based in a commutable location to Basingstoke? Would you feel comfortable working in a fast-paced, busy and sometimes stressful... environment? My client are looking for a Customer Service Administrator on a temp to perm basis. A forward thinking, innovative organisation with expansion plans, this is a fantastic company where you would want to stay for the long term. If you are interested in the above, please apply below or contact me directly; jessica.lock@reedglobal.com - 01256 463385 Reed Specialist Recruitment Limited is an employment agency and employment business...

  15. Customer Services Manager

    Sunbury-on-Thames, Middlesex | 25000.0000 | From 1-1 Recruitment Ltd

    We are looking for an experienced Customer Services Manager to join this growing logistics organisation. The company has gone from £2 million to £20 million turnover in the last 5 years and are... looking for someone to join them to assist and help them grow in the next stage. You will have previous administrative/customer service skills and be able to multi task. The role will be managing a small team and nurturing the skills required for this environment. You will be looking for a role where you can make a difference but knows there will be frustrations along the way. A positive can do attitude is require as well as strong PC Skills and the ability to turn your hand to variety of tasks is required. Onsite parking. 1-1 Recruitment is one of the leading recruitment agencies...

  16. Customer Service Representative

    Reading | | From Metro Bank (UK)

    Team: Regional Banking Salary: £19,600 Location: Reading Ref #: 3399 Date Posted: 14-Jul-2017 Closing Date: 24-Jul-2017 Are you passionate about providing amazing customer... service? Do you love meeting and greeting customers and making their day? Would you like to be the face of the British Banking Revolution? Then come and join Metro Bank! At Metro Bank we are looking for Customer Service Representatives who display outstanding qualities of providing genuinely professional and amazing customer service. Our store colleagues focus on the customer all the time ... and cheque book issued on the spot. How amazing is that? So what will you be doing…..? Greeting and welcoming customers Finding solutions for customers and advising them on our services Opening...

  17. Sales Support/Customer Services

    Basingstoke | From £18,000 to £20,000 per annum | From Orbis Resourcing

    A Sales Support/Customer Services candidate with experience supporting customers via email and telephone is required for a Technology provider in Basingstoke on a permanent basis. Role: Sales... Support/Customer Services Salary: Up to £20,000pa Location: Basingstoke Role Overview: The Sales Support role is primarily a customer services role assisting the Sales team in offering the highest levels of customer service possible to our clients. You will be engaging with customers, colleagues and suppliers of our client in order to accurately process orders and provide delivery ... Desirable: Administration experience Customer service experience Knowledge of IT hardware (not essential) To succeed at our client everyone needs to: Be committed, hardworking and dedicated to...

  18. Customer Service Advisor - Part Time

    High Wycombe | Competitive | From DREAMS LTD

    Permanent Opportunities within our Customer Service Department. Do you have the calling for a great night`s sleep? We have a number of Part-Time positions working evenings (5-8pm... weekends (Saturday & Sunday) upto 20 Hours. With 30 years` experience and a genuine passion for giving our customers a Great Night`s Sleep, we`re Britain`s leading bed specialist. Based at our Bedquarters in High Wycombe, you`ll be part of our customer service team taking inbound calls. It`s a fast paced, fun environment where no two calls are ever the same - and you`ll be there to provide help and advice to our customers on everything they need to enjoy their dreams. As well as a competitive salary and benefits package, we`ll provide you with all the training you need - including...

  19. Customer Services Officer

    Didcot | | From HSBC

    Customer Service Officer - Dicot We want you to be the face of our Dicot branch. We're looking for a Customer Service Officer who will be on-hand as our entry point to the world of HSBC - making... peoples' lives better everyday. You'll welcome customers into the branch, find out what their needs are, and direct them to the best solution. In return for championing fantastic customer service ... a reliable and responsible service to new and existing customers which can support every life event. From opening an account, going to university, saving for a new home, to retirement Effectively ... of products and services to enable you to connect the customer with other colleagues who can support their entire life journey Help customers understand how they can flexibly use HSBC services...

  20. Customer Service Manager - Aldershot

    Aldershot | From £16,954 to £16,954 per annum | From William Hill

    Customer Service Manager –  Aldershot Lead from the front and watch your team shine Salary £16,954 pa Not forgetting bonus schemes, pension plans, holidays & many more employee... benefits… We’re looking for the very best in customer service, therefore we refer to your role as a Customer Experience Manager , as that’s what it’s all about; the experience. Making sure our customers have the best experience in our shops (yes, that’s all 2,400) is a real team effort and as a member of the shop management team, you’ll be a key part in this.  Our customer’s expect great service and a warm welcome, whether they’re placing a bet or have just come in for a chat and a coffee. Making them feel at home in one of our 2,400 shops on the high street is about providing...

  21. Customer Service Executive

    Reading | £10.50 per hour | From Prudential

    Working with Prudential as a Customer Service Executive means becoming part of a brand with a global reputation and an exciting vision: to be the leader in helping customers achieve their... more than seven million people in the UK, spanning a wide range of products and services. To help customers make sense of the complex choices they face our Annuities team has to be of a quality that's second to none. We are looking for a number of Customer Service Executives to join our team in Reading for a 12 month booking. The role will be working within the Bereavements Team and you will be tasked with processing the administration on payments to family members / estates etc. As a Customer Service Executive you will possess great attention to detail, be able to accurately capture customer...