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Customer Service jobs in Thatcham

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  1. Customer Service Assistant

    Reading | | From CVWOW

    Customer Service Assistant Location: Reading - RG1 1EP Salary: 15,308 per annum Hours: 37.5 Workshift: 5 over 6 days Are you a successful Customer Service Assistant or Retail Sales... broking, Cheque Cashing, Money Transfer, Pre-Paid Cards and Gold Buying services. As a Customer Service Assistant you will provide their clients customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. Customer Service Assistant key responsibilities: - Ensure all customers are treated fairly and provided ... company policy and regulatory requirements The ideal Customer Service Assistant: - Strong communication skills (active listening) - Organised and accurate (completing and maintaining documents...

  2. Customer Services Advisor

    Basingstoke | £19000 - £19000 | From Unum

    Customer Services Advisor- Full Time- Permanent - Basingstoke- £19,000+ Performance Bonus- Excellent Benefits Are you a customer focused individual, with excellent organisational, analytical... for Customer Services Advisors to join their Broker Services Team in Basingstoke. The ideal candidate will possess excellent customer service skills and will be a quick-thinking, dynamic and innovative individual, who can effectively manage customer needs and work efficiently with the rest of the Broker Services team. We are recruiting for multiple Customer Services Advisors to join our team in ... the Employee Benefits provider of choice for working Britain. The Role As a Customer Services Advisor you will provide excellent customer service that supports the activities of the Broker Service team...

  3. Customer Service Advisors

    Basingstoke | Neg. | From Capita

    Customer Service Advisors Capita Gas Safe Registration Location - Basingstoke (parking on site) Competitive salary and benefits /excellent training and development Interview Dates Thurs... Britain and the Isle of Man. The Gas Safe Register is a service concession granted to Capita by the Health & Safety Executive GB and HSWI Isle of Man Purpose of role The role of the Customer Service Advisor is to efficiently process all contact into the department within the service level standards and to provide a quality service to our customers both internal and external. We are seeking candidates with the right attitude towards giving excellent customer service; full training and development, including obtaining NVQs in customer service are offered. What you will do: Answer all...

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  5. Customer Service Advisors

    Basingstoke | Neg. | From Capita

    Customer Service Advisors Capita Gas Safe Registration Location - Basingstoke (parking on site) Competitive salary and benefits /excellent training and development Interview Dates Thurs... Britain and the Isle of Man. The Gas Safe Register is a service concession granted to Capita by the Health & Safety Executive GB and HSWI Isle of Man Purpose of role The role of the Customer Service Advisor is to efficiently process all contact into the department within the service level standards and to provide a quality service to our customers both internal and external. We are seeking candidates with the right attitude towards giving excellent customer service; full training and development, including obtaining NVQs in customer service are offered. What you will do: Answer all...

  6. Customer Service Advisor

    Andover | £10.4 per hour | From Pertemps (Lloyds)

    Customer Service Advisor Location: Andover Pay Rate : £10.40/hour Do you thrive on giving excellent customer service? Could you help our customers with their financial needs? Pertemps Managed... Solutions are working in partnership with a leading UK based financial services group. So if you`ve got great customer service then, we`d love to speak with you! At Lloyds Banking Group you will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that`s ... Pertemps Managed Solutions if you`re interested in becoming a customer service professional with Lloyds Banking Group. Together We Make It Possible...

  7. Customer Service Administrator

    Andover | £8.45 per hour | From Pertemps (Lloyds)

    Customer Service Administrator Location: Andover Pay Rate : £8.45 per hour Do you thrive on giving excellent customer service? Could you help our customers with their financial needs? Pertemps... Managed Solutions are working in partnership with a leading UK based financial services group. So if you`ve got great customer service then, we`d love to speak with you! At Lloyds Banking Group you will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career ... Pertemps Managed Solutions if you`re interested in becoming a customer service professional with Lloyds Banking Group. Together We Make It Possible...

  8. Customer service agent - Reading

    Reading | £17500 per annum | From Thames Water

    What makes this role unique? Are you passionate about customer service? Do you have experience of delivering excellent service to customers, either face to face or over the phone? We are recruiting... for a highly motivated and fast paced team within Thames Water's customer service centre in Reading. There has never been a more exciting time to join Thames Water than right now. So if you are ... and waste water operations team you will have the opportunity to provide a first class resolution services for customers. You will handle and resolve inbound customer enquiries relating to customer issues ... provided to help you deliver an exceptional service to our customers. What will this role involve? Taking and receiving customer calls to discuss issues around clean and waste water Meeting quality...

  9. Customer Service Account Manager

    Didcot | £20000 - £24000 per annum | From RECRUITMENT GENIUS

    This company is a worldwide leader in providing information access and management solutions through print and electronic journal subscription services, online access research database development... experience in a customer service support environment - Strong Microsoft Office skills - Excellent at building and maintaining customer relationships - Excellent communication skills both verbally ... the handling of information and procurement needs through one service provider. The successful candidate will take pride in their work, be able to pick up new systems and processes quickly and work in an ... a portfolio of customers meeting their day to day requirements - Take responsibility for customer loyalty within the remit of the role - Reassure customers, educate and train them in best practice...

  10. Senior Customer Service Advisor

    Reading | £18700 per annum | From Thames Water

    What is the purpose of this role? As a case manager, you'll be the first point of contact for written complaints - which you will resolve for the customer within given timescales. You'll be... looking for? Excellent customer service - with outstanding telephone communication skills The ability to write an effective letter in line with our brand Strong negotiation skills - to gain a successful ... an effective communicator, keeping the customer informed throughout the process.You will manage the resolution of the complaint through skilled negotiation with a wide range of stakeholders throughout the business, becoming the customer's champion when faced with barriers or challenges. You'll take ownership and responsibility of issues until you've been able to answer all the points...

  11. Customer Service Advisor

    Reading | £17,000 | From Calibre Candidates

    If you enjoy working in a busy environment within an expanding customer services team and have strong communication ability, we have a great opportunity for you to develop your skills in an... work for and you will receive excellent training. The Company is expanding and there are good prospects for personal development. You will be trained to provide excellent customer service within a friendly call centre team, identifying customer needs, processing and resolving queries, passing on calls to different departments, maintaining the customer database and assisting with ad-hoc projects. You will need to have Maths and English GCSEs at A-C Grades or equivalent. You may have some customer service or reception experience gained within an office environment, but candidates with a retail...

  12. Customer Service Executive (Basingstoke

    Basingstoke | £18,000-£25,000 | From Calibre Candidates

    A great role for a salesy candidate with face to face customer service experience (possibly from retail sales or from a face to face financial services role) and with an enthusiastic and positive... manner. This role provides excellent future career opportunities. You will be liaising both face to face with clients and over the phone, primarily handling internal queries, answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to a successful conclusion. The successful candidate will have a minimum of 5 GCSEs including English and Maths graded A*-C. This role provides excellent training and future career...

  13. Customer Service Advisor

    Basingstoke | £18k - £21K DOE | From WB Employment Ltd

    We are looking for a Highly Professional Customer Service Advisor to join our well established and successful client who are a UK leader within their market. Are you now seeking a role now that... poses a truly high level professional cutting edge image that outshines the rest and offers an exhilarating role where no day is the same? This opportunity as a Customer Service Advisor will give you the chance to build and maintain long and lasting relationships with clients whilst delivering the upmost impeccable customer service throughout the business setting an exceptional calibre of customer care to clients. We are looking for someone highly articulate that holds not only impeccable Customer Service skills but superb attention to detail and takes great pride within their role...

  14. Customer Service Advisor

    Basingstoke | £24k | From Michael Jay Limited

      Our Client is looking to recruit Customer Services Advisors to work within their FM and Asset Management Business Teams, based out of their Head Office in Basingstoke. They have many... customers, both internally and externally for the capture, recording and distribution of service calls onto the helpdesk database utilising the helpdesk software (Concept, QFM, COINS and other systems) To allocate tasks to internal scheduling teams or external resource effectively Provide a professional, efficient and effective service delivery experience to both internal and external customers ... Evolution Previous background in Facilities Management Previous experience in a similar customer focused service role Excellent telephone manner, with strong verbal and written communication...

  15. Customer Service Administrator

    Basingstoke | £18000 - £21000 per year Bonus & Company Benefits | From WB Employment Ltd

    We are looking for a Highly Professional Customer Service Administrator to join our well established and successful client who are a UK leader within their market. Are you now seeking a role now... that poses a truly high level professional cutting edge image that outshines the rest and offers an exhilarating role where no day is the same? This opportunity as a Customer Service Administrator will give you the chance to deliver the upmost impeccable administration skills throughout the business and show your exceptional attention to detail and care within your work. We are looking for someone highly articulate that holds not only outstanding Administration skills but superb attention to detail and takes great pride within their role. You will have the opportunity to grow and develop...

  16. Customer Service Advisor

    Didcot | Around £19,000 per annum | From Mp Resourcing Ltd

    An opportunity has arisen within a small but growing customer service team providing a consistently excellent and proactive service, managing and exceeding customers? expectations and meeting... a professional ?can do? attitude and strong customer service ethic. Main Tasks Include Effective inbox management and prioritisation of a high volume of time-sensitive emails Efficiently processing customer correspondence and taking ownership of queries and complaints Administrative tasks including data entry and filing Handling and processing data with a high level of accuracy Contributing ... English and Maths Desirable Previous experience in a customer service environment Please note: Only candidates with the relevant skills and experience will be contacted regarding...

  17. Customer Service Scheduling Advisor

    Basingstoke | £24000 | From Michael Jay Limited

    Customer Service Scheduling Advisor Our Client is looking to recruit a Customer Service Scheduling Advisor to work within their FM and Asset Management business stream. Based out of their... Head Office in Basingstoke the post holder will be responsible for utilising resources to allow for effective planning of service tasks and the allocating of PPM tasks. Key Responsibilities Demonstrable evidence of working within and supporting a team to achieve excellent customer service Understanding of supply chain/basic planning process (order, production, delivery) Prepare ... , Supply Chain, Contract & Operations Management Teams.   Desirable A good knowledge of the hard services and facilities management sectors An understanding of SFG20 IOSH Supervising...

  18. Customer Service Advisor

    Basingstoke | Up to £24k pa + 20% premium | From Phoenix Resourcing Services (Holdings)Ltd

    CUSTOMER SERVICE ADVISOR, BASINGSTOKE, HAMPSHIRE, £24,000 + 20% Jobs available for immediate start! Customer Service Advisor My client is looking to recruit a number of Customer... the service stream they are to be allocated. These positions will be based in the Basingstoke, Southern Cross offices. Key Responsibilities To communicate effectively with customers, both internally ... Provide a professional, efficient and effective service delivery experience to both internal and external customers To achieve individual performance targets and support the team/department in achieving broader performance goals Key Skills and Qualifications Experience of working with computerised data management systems Previous experience in a similar customer focused service role...

  19. Customer Services Administrators

    Andover | Up to £140 p day | From Huntswood CTC Ltd

    Huntswood is seeking Customer Service Administrators, offering an excellent daily rate of £140 on a long term contract based in Andover. Working Monday to Friday 9am to 5.30pm, where you may be... required to work additional hours depending on your workload Working within a fast paced environment, you will be handling customers' PPI complaints for a large banking group. Required skills and experience include: Excellent writing skills and the ability to use MS Office and navigate through a number of in house databases Outstanding telephone and written communication skills Good organisation skills, with the ability to manage workload efficiently An ability to work quickly and accurately in a target-driven environment Excellent attention to detail Huntswood is a specaiist...

  20. Customer Service Advisor

    Reading | £16k - £20k pa + Bonus | From GCS Recruitment Specialists Ltd

    Responsibilities Take responsibility of all assigned account queries and proactively manage until resolution, communicating with all relevant colleagues, parcel couriers, carriers, warehouse... promptly or escalated as necessary. Proactively look at account base and develop effective account management, based on the specific needs of your customer. Management of ad hoc activities as required. Key Skills Experience of working within a busy, pressurised Customer Service environment. Excellent Communicator to all levels Self-Motivated/ability to work unsupervised Organised with good...

  21. Customer Services Co-ordinator

    Reading | £20000 - £23000 per annum | From Pertemps (Reading Commercial Assoc DDT)

    Pertemps Manged Solutions are currently recruiting on behalf of one of the world`s largest, fully integrated supplier of amenities and in-room accessories to the hotel and travel industry They are... post - Arrange returns from customers (incorrect products, faulty items, etc) The ideal candidate -will have at least 3-5 years customer service experience - Is proactive - Confident in dealing ... currently recruiting for a Customer Srvice Co- Ordinator for a site based in Aldermaston This role also insludes a 10% bonus scheme The role involves: Key tasks: - Entering ALL customer orders ... warnings (beeps) or large (unusual) orders - Deal with phone and written customer enquiries including problems connected with deliveries - Obtain freight quotes when required for UK shipments...