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Customer Service jobs in Thatcham

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  1. Customer Service Manager

    Basingstoke | | From REDROW

    The Customer Service Manager will deliver a first class service to our customers which will involve management of a small team of Customer Services Technicians and close interaction with... Customer Service Co-ordinators Key Responsibilities  Increase NPS year on year. Increase promotors and decrease detractors through addressing customer needs efficiently and effectively Be ... parties are able to attend, ensure these meetings are arranged at a convenient time for customers and follow the agenda set out in the customer services procedures, this will involve occasional evening ... as appropriate. Liaise with Head of Customer Services and Human Resources on all employment issues. Health and Safety - Keep appraised of Health and Safety updates and where necessary liaise with...

  2. Customer Services

    Reading | £8.46 per hour | From Reading Commercial

    Temporary Customer Service Advisor Theale, Berkshire Temporary, Full Time (37.5 hours) £8.46 per hour My client, providing living aids and rehabilitation equipment nationwide is searching for... top Customer Service Advisor on a temporary basis. Your main duties will be: + Sales Order Processing + Service User Account Creation and Client searches + Stock query investigation and processing out of stock items + Liaising with service users to arrange delivery or collection of equipment + Ensure any complaints or issues are raised with the Customer Service manager to ensure quick resolution You'll have good customer service experience, with the ability to comply with internal processes and procedures, utilising your communication, IT and administration skills. Any knowledge...

  3. Customer Service Manager

    Reading | £35000 - £45000 per annum | From Tate

    My client, a global leader, is looking for a Customer Service Manager for their new offices in Reading. Customer Services is a critical aspect of the business. The Customer Services Manager is... first point of contact with our customers. The Customer Services Manager will establish and maintain a customer service function through the development and implementation of robust processes and procedures to ensure customers have an excellent experience in every aspect of their communications with the business. The Customer Services Manager will create and promote a culture of excellent customer service throughout the Company. Job Specification · To establish an effective customer service function, utilising and developing the existing tools e.g. Zendesk. Developing metrics that measure...

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  5. Administrator / Customer Service

    Andover | From £7.50 to £11.57 per hour | From Allegis Global Solutions

    We are recruiting for a number of Administrative / Customer Service contract roles for a large and respected banking client . We have positions across the UK, with the greatest concentration in... Andover. The main Administrator skills we’re looking for are a good telephone manner and the ability to enter data accurately. Available Locations for the Admin / Customer Service role: Andover Chester Dunfermline Haywards Heath Hove Manchester Your Admin / Customer Service duties may include, but are not limited to: Clerical support duties, ensuring work is completed ... providers via telephone to achieve required outcomes for our customers. Meeting targets for accuracy, quality and volume Administrator / Customer Service Requirements: Excellent telephone...

  6. Customer Experience Service Designer

    Newbury | Competitive | From Vodafone Limited

    Joining Vodafone is more than a job, what we do matters. We don't just carry minutes, texts and data - we carry people's lives. And that's a huge responsibility. If you think for a minute about the... directly provided fixed and mobile communications service. We're providing a blueprint to revolutionise how our customers use voice, messaging, data and fixed-line solutions. Using this technology, in ... is to design and deliver a customer orientated best in class Service experience. The role is aimed at service specialists who are capable of providing real design and thought leadership, with ... * Ensure that the end-to-end customer journey delivers excellent, measureable, customer experience. * Ensure that the network, service and related operational support requirements are fully captured...

  7. Customer Service Representative

    Thatcham | £19000 - £21000 per annum | From Page Personnel Secretarial & Business Support

    Based in Thatcham, our client is looking for enthusiastic individuals to join their Customer Service team as Customer Service representatives. Client Details The Customer Service Advisor will... be working alongside a large, very busy team in the companies Customer Service department in Thatcham. Working out of comfortable offices, the successful candidate will be surrounded by driven individuals with a high level of dedication to their roles. Description Key responsibilities for the Customer Service Advisor will include: Direct Customer Contact Responding promptly to all telephone and email enquiries Complaint Resolution Setting up new customers accounts Processing orders via SAP Managing a customer database Profile The ideal Customer Service Advisor will have...

  8. Customer Service Advisor

    Reading | £20000 - £25000 per annum | From Page Personnel Secretarial & Business Support

    Page Group have recently paired with an FTSE250 company, where an exciting opportunity has arisen for a Customer Service Advisor. Client Details Based in central Reading, the Customer Service... Advisor will be working alongside a large, busy team in the Customer Service department. Working out of modern offices, the successful candidate will be surrounded by driven individuals with a high level of dedication to their roles. Description Key responsibilities for the Customer Service Advisor will include: Direct Customer Contact Responding promptly to all telephone and email enquiries Complaint Resolution Setting up new customers accounts Processing orders via SAP Managing a customer database Profile The ideal Customer Service Advisor will have: Excellent...

  9. Customer Service Administrator

    Basingstoke, South East England | 10.0000 | From Reed

    Do you have telephone based Customer Service experience? Are you based in a commutable location to Basingstoke? Would you feel comfortable working in a fast-paced, busy and sometimes stressful... environment? My client are looking for a Customer Service Administrator on a temp to perm basis. A forward thinking, innovative organisation with expansion plans, this is a fantastic company where you would want to stay for the long term. If you are interested in the above, please apply below or contact me directly; jessica.lock@reedglobal.com - 01256 463385 Reed Specialist Recruitment Limited is an employment agency and employment business...

  10. Customer Services Manager

    Sunbury-on-Thames, Middlesex | 25000.0000 | From 1-1 Recruitment Ltd

    We are looking for an experienced Customer Services Manager to join this growing logistics organisation. The company has gone from £2 million to £20 million turnover in the last 5 years and are... looking for someone to join them to assist and help them grow in the next stage. You will have previous administrative/customer service skills and be able to multi task. The role will be managing a small team and nurturing the skills required for this environment. You will be looking for a role where you can make a difference but knows there will be frustrations along the way. A positive can do attitude is require as well as strong PC Skills and the ability to turn your hand to variety of tasks is required. Onsite parking. 1-1 Recruitment is one of the leading recruitment agencies...

  11. German Speaking Customer Service Executive

    Basingstoke | £11.63 per hour | From Hays

    GERMAN Speaking Customer Service Exec, Basingstoke, Full Time, Mon to Fri £11.63 per hour German Speaking - Customer Service Executive Pay Rate: £11.63 PAYE (plus holiday pay) Contract Length... You'll become a member of an already established, high performing support team, whose aim is to deliver outstanding customer service. The team is hard working, approachable, friendly and provides ... need to be a fluent English and German language speaker, your language skills will need to be at an advanced Business to Business level and ideally provided telephone and email Customer Service support ... technology business, founded over 70 years ago. A truly global organisation with a passion for innovation and product development. You will be joining a dynamic and cutting edge service delivery team, who...

  12. Sales Support/Customer Services

    Basingstoke | From £18,000 to £20,000 per annum | From Orbis Resourcing

    A Sales Support/Customer Services candidate with experience supporting customers via email and telephone is required for a Technology provider in Basingstoke on a permanent basis. Role: Sales... Support/Customer Services Salary: Up to £20,000pa Location: Basingstoke Role Overview: The Sales Support role is primarily a customer services role assisting the Sales team in offering the highest levels of customer service possible to our clients. You will be engaging with customers, colleagues and suppliers of our client in order to accurately process orders and provide delivery ... Desirable: Administration experience Customer service experience Knowledge of IT hardware (not essential) To succeed at our client everyone needs to: Be committed, hardworking and dedicated to...

  13. Laboratory Customer Services Administrator

    Didcot | £19555.00 per annum + Competitive Benefits | From Vacancy Filler

    Our client is looking for a Laboratory Customer Services Administrator to respond to customer queries and complaints regarding their oral fluid testing service and Blood Borne Virus (BBV) testing... service. You will be responsible for incoming phone calls and responding to emails from customers with general queries. This role would be an ideal step for a recent graduate with a scientific ... the external provider of their BBV testing service to answer general queries about the testing and results, as well as investigating complaints made by customers The Technical Services team deals with customer queries and complaints and is divided into 4 key areas: product support, oral fluid testing, BBV testing and Family law (primarily hair testing). The successful Laboratory Customer Services...

  14. Customer Services Officer

    Didcot | | From HSBC

    Customer Service Officer - Dicot We want you to be the face of our Dicot branch. We're looking for a Customer Service Officer who will be on-hand as our entry point to the world of HSBC - making... peoples' lives better everyday. You'll welcome customers into the branch, find out what their needs are, and direct them to the best solution. In return for championing fantastic customer service ... a reliable and responsible service to new and existing customers which can support every life event. From opening an account, going to university, saving for a new home, to retirement Effectively ... of products and services to enable you to connect the customer with other colleagues who can support their entire life journey Help customers understand how they can flexibly use HSBC services...

  15. Customer Service Executive

    Reading | £10.50 per hour | From Prudential

    Working with Prudential as a Customer Service Executive means becoming part of a brand with a global reputation and an exciting vision: to be the leader in helping customers achieve their... more than seven million people in the UK, spanning a wide range of products and services. To help customers make sense of the complex choices they face our Annuities team has to be of a quality that's second to none. We are looking for a number of Customer Service Executives to join our team in Reading for a 12 month booking. The role will be working within the Bereavements Team and you will be tasked with processing the administration on payments to family members / estates etc. As a Customer Service Executive you will possess great attention to detail, be able to accurately capture customer...

  16. Customer Service Coordinator

    Basingstoke, South East England | 10.0000 | From Reed

    Do you have telephone based Customer Service Experience? Are you based in a commutable location to Basingstoke? Would you feel comfortable working in a fast-paced, busy and sometimes stressful... environment? My client are looking for a Customer Service Administrator on a temp to perm basis. A forward thinking, innovative organisation with expansion plans, this is a fantastic company where you would want to stay for the long term. If you are interested in the above, please apply below or contact me directly; jessica.lock@reedglobal.com - 01256 463385 Reed Specialist Recruitment Limited is an employment agency and employment business...

  17. Customer Service Advisor

    Reading | Competitive plus bonus and excellent benefits | From Cycle Republic

    About The Role Our colleagues are, quite simply, the core of our business. Without them, our customers wouldn't experience the helpfulness and service they expect when they walk into our stores... We are looking for people who are passionate about customers and cycling! You will need to really want to help our customers and to ensure that you personally deliver excellent service and be confident to look for opportunities to offer all our service products and add on sales. You will have a passion for selling and inspiring and enabling people to get more joy from cycling. It’s a busy job ... , financial products and services, as well as the option to join our ShareSave scheme. If you’re nodding as you read this, then press APPLY About You Not Specified About The Company Not...

  18. Customer Service / Administrator

    Andover | From £18,000 to £25,000 per annum | From Capita Resourcing

    Get your foot in the door at a major brand and start your career in Financial Services! About the role: We are looking for experienced and entry level candidates that have experience within... Customer Service and Administration to join us starting on the  21 st August 2017 on a fixed term basis, but with the potential to extend and open doors to the dynamic world of Capita plc one ... We are Capita, the UK’s leading provider of business process management and integrated professional support service solutions. Through bespoke, quality solutions, we’ve helped countless organisations ... . Your skills and attitude: Desire to succeed and a willingness to learn Genuinely customer focussed Confident communication skills both written and verbal A keen eye for detail and can analyse data...

  19. Warehouse Operative/Customer Service

    Basingstoke, South East England | 8.0000 | From Reed

    Our interesting and niche client based in Basingstoke are looking for a Picker Packer/Warehouse Operative to join them on a temporary ongoing basis. You will be trained on customer service also... as this postiion could progress into a customer service based position. This is a perfect position for someone with warehousing experience looking to break into a customer service based role. Please apply below or call 01256 463385 and ask for Jess. Alternatively you can email me @ Jessica.lock@reedglobal.com Reed Specialist Recruitment Limited is an employment agency and employment business...

  20. Customer Service

    Newbury | £17000 - £20000/annum | From CV-Library

    Are you passionate about delivering excellent customer service? Have you been recognised for your stellar organisational skills and keen eye for detail? Then we may have the job for you! Our highly... esteemed Newbury client is currently looking for an experience Customer Service Coordinator to join their team on a permanent basis. The chosen candidate must have impeccable written and oral communication skills as well as a penchant for problem solving. Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 3/5 days please assume that you have not been successful on this occasion and your CV will be kept on record for future positions. Office Angels is an Equal...