DriveTech, part of the AA, is the world leader in fleet risk and safety management, and driver training. We are also the UK's largest provider of driver offender retraining... expectations are met.
Produce status reports as required, on customer status in written and verbal form.
Make targeted outbound calls when required.
Adherence to laid down procedures and customer service ... courses. With 25 years of successful experience, DriveTech offers fleet consultancy, driver assessment and training services in over 95 countries and in 35 languages through over 40 partners.
This is the job
The Customer Care Adviser will liaise with delegates, customers, trainers, Police and other agencies. To greet callers, administer the appropriate course booking for the caller within... See more